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Reminiscent of 1960s America: Trayvon Martin Case

March 31st, 2012

In a small Florida community, the salt air wafts in from the Gulf of Mexico, though doesn’t betray the storm that would surely overshadow a category 5 hurricane that residents fear six months out of the year. The Trayvon Martin case has many old timers wondering if they’ve time traveled back into the 1960s when racism poisoned every community, especially those in the south.

The controversy is overwhelming a nation that’s already plagued with national issues such as a stagnant economy and a president’s health care reform that’s so disliked, it’s at the Supreme Court with hopes of overturning it. Still, it’s the castle domain laws that aren’t even applicable in every state that’s dividing a country that simply can’t afford more division.

Stand Your Ground Laws

These laws allow justifiable homicide when a person feels his own life or property is in jeopardy. Not every state has these legal sections in their constitutions; however, those states that do have residents that vehemently support them. Florida is one of those states. Its “Stand Your Ground” law is what George Zimmerman and his lawyers say will protect him. He says Trayvon Martin, a 17 year old African American boy, attacked him and he was simply defending his life when he shot and killed him.

Another Overstepping Decisions?

President Obama, for his part, and for reasons many don’t understand, further complicated matters and in many citizens’ minds, fed into the growing divide among races. He took it upon himself to identify on a very personal level with the family that’s grieving the death of their son. He said he felt if he had a son, he would look like Trayvon Martin. He then used to that to leap off with a request that every American do a bit of “soul searching” over how this could have happened. In other words, do states really need these laws on their books?

As if the disastrous Obamacare wasn’t bad enough, this is indicative of a president who doesn’t know his boundaries in his role. He has crossed the line many times, but maybe it’s because this is the first time he’s asking lawmakers to rethink the laws that allow Americans to feel safe in their own homes that folks are beginning to go on the defensive. “He’s taking the Constitution, yet again, and dismissing it”, says one person we spoke to. “A president have a very limited scope in terms of what his role is in that once-respected position. To call on Americans to “soul search” over these very core rights is just wrong. Compromising my sense of safety is not an option of his or anyone else.”

Now, though, lawyers for the Martin case are demanding law enforcement arrest Zimmerman because of a leaked video that shows him moments after the shooting with no visible injuries. Meanwhile, the controversy continues to grow and people are standing their ground – and that ground is definitively either black or white. Unfortunately this is going to be one of those American crises that will never lead to anything good on its current course.

Solicitor Spotlight: Lynn Murray & Co.

March 30th, 2012

Editors note: We recently introduced our new series on solicitors in the UK. We’re shining a light on the best of the best. This week, we take a look at Lynn Murray & Co.

Solicitors in the UK are known for their willingness to take a risk, broaden their horizons and then benefit from those risks. Lynn Murray & Co. is a perfect example of how a law firm can push the envelope with a one stop legal resource center.

Even if you’ve never met Lynn Murray, by browsing her firm’s website, you learn a few things about this very intelligent and remarkable woman. When you live by the motto of, “smile, breathe and be sure to smell the flowers”, there’s no doubt it all comes down to pride and priorities. It all comes through as passion for the law and Murray’s unwavering commitment to her clients. As she says, “There are lots of things I really enjoy about my work…I love the satisfaction of helping people and businesses through difficult times.” She goes on to say those challenges that require a bit of creative problem solving and a willingness to step outside the box is what sets her apart from other conveyancers.

A few of the many services offered via Lynn Murray & Co include a blog authored by Lynn that is all about delivering easy to understand guides for clients. The goal, she explains, is to “help demystify some of the legal issues affecting the things that matter the most”. She also offers aggregates of legal stories, which can be found on her News page.

The full range of services offered by the team include (but this is in no way a complete list):

Civil Litigation
Conveyancing
Criminal Law
Foreign Property
Immigration
Personal Injury
Business Crime
Equine Law
Environmental Issues
Financial Considerations and Services

Murray also has an amazing team, each of who brings unique elements, strengths and personalities that define the law firm.

Paula Marshall is one of those powerful team players who epitomizes hard work. Joining the firm in 2004, she has since undertaken a graduate diploma in law and when she’s not in the office, she’s preparing for marathons.

Ruth O’Mahoney
initially focused her career on the government side of the law before making the move to private practice in order to focus on residential conveyancing. This poker-playing, golf aficionado has been a partner with Lynn Murray & Co. since 2003.

Nicola Read, after having a few second thoughts about “being let loose on the general public” ultimately realized her home was with the firm. While we’ve yet to figure out just how well charm school served her purposes, she’s an invaluable team member who takes great pride in her work.

Visit the Lynn Murray & Co. website, follow the team on Twitter @legalmurray and be sure to like their Facebook page. Also be sure to check out their reviews on the Solicitor Info site.

What Makes a Great Entrepreneur?

March 23rd, 2012

Let’s face it, not everyone has whatever that magic is to become a successful entrepreneur. Solicitors, especially, simply don’t have the time to cultivate the creativity needed to really brand themselves as entrepreneurs. That said, there are many things even the most overworked legal mind can incorporate into their business models – and these tips come from some of the most successful business owners found anywhere.

No Guts, No Glory
It’s the oldest bit of advice – even if it feels a bit overused – that solicitors and other professionals can put into place. It’s about taking healthy risks and it’s about stepping outside our comfort zones. Not only that, but this type of assertive mindset fosters confidence from his clients. Whether its relocating your physical location or having no fear about being the only one sharing your opinion in a public setting, there’s a certain fearlessness that benefits those willing to turn the corner. Remember, two of the world’s wealthiest men both dropped out of Harvard: Bill Gates and Mark Zuckerberg.

Passion
Remember that passion you had once you’d graduated college and were beginning to forge ahead? It seemed like heaven. Unfortunately, too often, we tend to lose that passion in the monotony of every day life. If you’re ready to shake things up and take your legal practice to the next level, you must allow that passion to rein.

The Right Motive
Everyone can think of at least one person who moved forward with the wrong motive, whether it was ulterior or not. Define your purpose and then run with it. Make sure your decisions are based on what you want for your future and not so much what’s expected. There’s no quicker path to a life half-lived than to live someone else’s dream.

Unfulfilled?
If you’re waking up every day feeling as though you have a ton of burden on your shoulders, then it’s up to you to redefine it. If you’re not fulfilled, don’t look to anyone or anything else. This is simply one of those life cycles that only you can stop.

If you find an unhappy and unfulfilled entrepreneur, you’ve found one who’s looking for a way out.

Abortion Act Being Violated?

March 23rd, 2012

It could be that some physicians in the UK are breaking the law; in fact, there could be as many as 20% of doctors who perform abortions could find their practices under close scrutiny.

Pre Signing

During recent routine inspections at abortion clinics by the Care Quality Commission, there were many blank consent forms discovered that had a physician’s signature already in place for women seeking an abortion. The compliance guidelines set forth by CQC states abortion consent forms must be signed by two doctors, even though it’s not required both physicians perform the abortion or even be in the operating room. Still, it’s illegal for a physician to sign a form before a patient has even been assessed. Further, when he signs those forms, it must be after the woman has been made aware of her options. It’s not until she reiterates her decision that anyone can begin the official paperwork, including the consent form requiring the two signatures.

One advisory service has stated that its “shocked and appalled to learn that some clinics which look after women in difficult circumstances would allow physicians to pre-sign the termination agreement.

This is especially troublesome as it’s been less than a month that recordings were released that implicated at least three abortion providers agreeing to terminate a pregnancy because it wasn’t the gender parents wanted. One doctor can be heard saying, “I don’t ask questions” when being asked if she had any ethical objections. Sex selection is illegal in the UK. The General Medical Council (GMC) has suspended or placed restrictions on these doctors and the claims are being investigated by the Metropolitan police, Greater Manchester police and West Midlands police.

Restrictions

Currently, those suspected of pre-signing these forms are all either suspended or have been placed on leave as the investigation moves forward. As far as that investigation goes, CQC is now conducting what it’s referring to as “unannounced” inspections in an effort to gauge how bad the problem is. It’s currently working on developing a team with regulators in order to “stamp out bad practice in abortion clinics.”

“The CQC has agreed to undertake unannounced inspections to identify the scale of this problem.  Further, we will set up a special team comprising of all the necessary regulators and the department to look at how we stamp out bad practice in abortion clinics.”

Now, the question becomes is this just the tip of the iceberg or are these few unethical doctors contained in one area?

How Can a Solicitor deal with a Bad Review

March 22nd, 2012

This question comes up time and again with Solicitors – If I have a bad review or rating on-line – what can or should I do?

Almost every solicitor has experienced a client with unreasonable expectations, or a customer who got bad results because of their own behaviour or facts. For example many people over the years have claimed that they have been cheated in their divorce settlement because their solicitor wasn’t up to the job. The difference today is that these views can be posted on-line to a mass audience; true or not. Reviews of solicitors are being posted everyday, often anonymously and people are actively seeking these before they instruct legal services of all types.

Some solicitors fear reviews so much they shy away from social media, however, whether a solicitor involves themselves in the Internet or not, ratings and reviews can still be posted about them on many sites, the only difference is they will not know about them. In this new world on-line reputation management is becoming very important; it’s a good idea to Google “your name” and “rating” or “review” from time to time to find any forum posts associated with your legal firm and also check on various ratings sites such as http://www.solicitor.info

What Not to Do

Don’t respond when you are feeling hurt or angry; you will probably type in something you will later regret. This may also be used as a counter claim against you in the future. Act in haste, repent in leisure, as once you hit that post button its on-line and could stay there forever.
The next thing in your train of thought may well be to look into deformation against the person publishing and/or the site itself. So far, most of the defamation cases have resulted in bringing a lot more negative publicity and more blog , forum and twitter posts about not only what was said in the first place, but your decision also. Taking such action may have the same effect as a celebrity taking out a super-injunction where otherwise the comments may have faded into the background noise that is the Internet.

Consider as story from the USA as an example; in 2009, Horizon Group Management sued a housing tenant for $50,000 for tweeting “…Who said sleeping in a mouldy apartment was bad for you? Horizon reality thinks it’s okay” The tenant only had 20 followers on Twitter at the time, so almost no one would have noticed the tweet. Horizon’s lawsuit brought on a fire-storm of criticism with comments made in national media, undoubtedly causing more damage to its reputation than the tweet and in 2010 the court dismissed Horizon’s lawsuit, holding that the tweet was too vague to be actionable.

The right approached when faced with a bad review?
The cheapest, quickest, and probably most effective thing you can do is to ask your happy clients to post good reviews. Solicitor friendly ratings websites such as http://www.solicitor.info are an ideal place to do this. As positive reviews are added, a negative review will scroll down the page and disappear into a sea of good ratings.

They say every cloud has a silver lining and indeed a poor review may give credibility to the good reviews; it will make them seem more believable. The public are very media savvy when it comes to reviews and are sometimes suspicious of a 100% faultless 5 star record, also don’t be too hard on a legitimate poor reviewer; they’re letting you know what you can do better, a lot of business pay good money to find that out and they’re letting you know straight from the horses mouth, free of charge.

It also speaks volumes about your customer service if you respond to a negative post (where you can) to defend yourself, express the desire to hear more and sort the problem out in haste or even offer an apology. Great examples are….

We do not know who this person is and believe they have never been a client,

We think this (we have no idea who this is) is someone who we acted against as we have received no complaints….

Please get in touch with us so we can address this issue as we have no idea who you are…. We are very sorry to here this, we will get in touch immediately/ please get in touch so this matter can be addressed etc.

If a reader sees your sincere and caring response, noticing your effort to understand the client’s concern and find a solution, it will take some of the sting out of the reviews power. It might even convince prospective clients that you are the kind of solicitor they want to do business with.

This strategy means solicitors need to give up a certain amount of control which may be difficult, however Trip adviser has done research which shows that client satisfaction and loyalty goes up when you give  clients control to make recommendations and reviews about a business.

David Sprake is the founder of http://www.solicitor.info, the solicitor friendly review site. please contact @solicitorinfo

More Anonymous Controversy

March 16th, 2012

In early March, law enforcement agencies throughout the UK, U.S. and Republic Ireland announced they had captured several hackers allegedly as part of the Anonymous hacking group that they said have affected more than one million victims.

One of those captured is believed to have been involved in various cyber attacks against Sony Pictures, Fox Broadcasting and others. Today, though, the plot thickened.

It’s believed more than 25,000 people have downloaded a new operating system they believed members of the Anonymous group made. Unfortunately, these folks might not have downloaded what they think they have.

Soon after the Linux-related system was released, the official group then said it had nothing to do with the system and warned people not to download it as it was “riddled with viruses”.

The 1.5 GB download is based on one of the more popular versions of Linus, Ubuntu. Again, the official Anonymous group warned that it was “wrapped in trojans” and encouraged users to not trust it.

The group, controversial it is, faces international legal repercussions and has been accused of many crimes in many countries.

One security analyst downloaded the OS and said he had yet to find any viruses or trojans, but that it did offer a functional system though it came with many pre-installed apps that could be used for breaking passwords and other unethical activities. The analysts said he was also beginning to investigate whether there were any “surprises” that had been installed that could present problems for the users at later dates.

Users are also being encouraged to not download it by security professionals.

The U.S. and UK both are considering what legal charges can be brought against those arrested this month. It’s unsure whether there will be any solicitors in the UK representing those arrested.

Solicitor Spotlight: Orbis Solicitors

March 15th, 2012

Editors note: We recently introduced our new series on solicitors in the UK. We’re shining a light on the best of the best. This week, we take a look at award-winning Orbis Solicitors.

With a focus on personal injury claims, Orbis Solicitors offers clients an entire team of experienced legal personnel who work to bring the best solutions to the table. With a commitment to never compromise its quality and a focus on the latest technological advances in the legal sector, it’s little wonder clients hold this firm in such high regard.

The team of solicitors are members of The Law Society, the Association of Personal Injury Lawyers and the Motor Accident Solicitors Society. Further, these professionals work diligently to cultivate relationships with many of the leading insurers, as well as those in the medical field, various councils and other sectors that play a significant role in these types of cases. It’s truly about building confidence and trust and this is one team that never takes that for granted as it works to assist those who have suffered injuries of any degree.

Orbis Solicitors works under the traditional “no win, no fee” dynamic. This means clients don’t worry about excessive legal fees if their case is lost and if the case is won, clients receive 100% of the compensation awarded by the courts. Also, for those with injuries that keep the home-bound or that prevent any kind of travel, arrangements can be made by the firm to meet clients in a more comfortable environment, including the client’s home.

For more information on Orbis Solicitors, its team members or its success rate, visit the Orbis Solicitors website. Also, be sure to check out the Solicitor.info Orbis Solicitors page to see what other clients have to say. You can follow them on Twitter @OrbisSolicitors, too. If you’re a past client of this firm, be sure to leave a review, too.

Solicitor Spotlight: Savas and Savage Solicitors

March 9th, 2012

Editors note: We recently introduced our new series on solicitors in the UK. We’re shining a light on the best of the best. This week, we take a look at Savas and Savage Solicitors.

There’s a lot going on at Savas and Savage Solicitors. Recently, Conor Callan was promoted to Director with the firm and is named as one of the UK Legal Leading Firms, which is distinguished by merit, quality of service and expertise in the field of personal injury. The no win, no fee dynamic ensures clients approach their cases with peace of mind. As Director Savas Argirou said in a recent interview, “Clients have nothing to lose.”

Savas and Savage was founded in May, 2003 and since, has grown to employ more than 30 full time staff members in four offices. Clients are happy – both with the way they’re treated from the moment they make contact with this staff up to and including the way their cases are handled. Another interesting element this firm employs is its ability to remain in constant contact with those clients who may not be mobile. Director Kevin Savage said, “…Even with local clients, everything can be dealt with via post, email and telephone.” There’s an understanding that legal matters, though important in a client’s life, shouldn’t have to result in taking time away from work or, for those who are recovering from injuries, the often painful efforts of leaving their homes.

A recent review left on the Solicitor.info website tells the tale:

They are the best solicitors I have ever used. Service was excellent and client sensitivity was first class. I have used several solicitors in the past, and Savas and Savage Solicitors were by far the best…

Visit the Solicitor.info Savas & Savage page to read more reviews from clients and be sure to visit the Savas & Savage website for more information on the team, the services and how to contact them.

Defining Your Image as a Solicitor

March 9th, 2012

So you’re a lawyer, you made the often-painful sacrifice to obtain the proper eduction, got your license and now you’re a practicing solicitor. Now what? How do you ensure the clients become lifelong “sing your praises” fans?

Have you ever looked at a company and wondered how they stayed in business with a less than ideal product? You know their products aren’t even remotely close to being the best on the market and in your opinion, are closer to being some of the worst on the market. Yet, they move on, gaining new customers by the day.

Odds are, it’s their customer service. It’s knowing there’s someone on the other end of the line who stands ready to walk a frustrated customer through the set up process on his new smartphone or the nice voice who says, “I’m so sorry for the error in your billing. I’ll take care of it right away.” This is how many of these companies manage to stay on the forefront in whatever sector they’re in. The same holds true for solicitors. How do we know this?

We have countless reviews on the Solicitor.info website that start with, “I didn’t get everything I was hoping for, but…” It’s the “but” that makes these consumers want to post their experience. It’s the “here’s what I did get though” that makes them tell their friends and neighbors. Here are a few of those reviews following the “but”:

“The staff were incredibly patient with me and our solicitor walked us through the entire process.”

“My solicitor was very upfront and very compassionate. She told us it would be a difficult and time consuming process.”

and our personal favorite:

“I still got a follow-up phone call after the judge ruled. Our solicitor explained exactly what happened, what our options were and then said he hated to admit it, but it would be an uphill battle and maybe we should let it go instead of losing more money. We couldn’t believe the honesty this young man possessed. We will always go to this law firm for help.”

Practicing law is challenging, but remembering the human element is what makes it worthwhile. A superb solicitor will always have clients, but a compassionate human being who at least acknowledges his client’s situation and listens to what they say will always have a deep sense of satisfaction at the end of the day.

Goldsmith Williams Solicitors: Trust Delivered

March 2nd, 2012

Editors note: We recently introduced our new series on solicitors in the UK. We’re shining a light on the best of the best. This week, we take a look at Goldsmith Williams Solicitors.

Today’s contemporary law firms understand the importance of staying current in the various technological avenues; but it’s those firms that can maintain the traditions and foundations from years past that continue to thrive, regardless of anything else going on in the world. One example is Goldsmith Williams Solicitors. For nearly three decades, this team has offered a versatility not seen in many of its competitors. From property law to personal injury to conveyancing, the solicitors and support staff offer clients a professional, organized and relaxing atmosphere. It’s that attention to detail and courteous approach that keeps it one of the most recommended legal teams in the country.

Founded in the mid-1980s by two lawyers, Edward Goldsmith and Christopher Williams, this duo brought their education and experience together with the shared goal of helping others. Their small “skeleton” staff has grown to close to 250 solicitors, support and other staff members and as a result, they offer a full service approach that spans many legal sectors.

GWLive

Goldsmith Williams, in its efforts of staying current in various technologies, now offers the GWLive software application. This impressive design has changed the way brokers and solicitors interact. The real-time program allows a more fluid process for home buyers as the legalities associated with purchasing a home unfold to their conclusions. It’s an impressive award-winning suite that now serves as the “raised bar” for others.

Eddie Goldsmith, senior partner, said recently, “GWLive has been designed for brokers by brokers and is setting the standard for truly interactive point of sale conveyancing and live case management. Over 40% of all Goldsmith Williams cases are already instructed via GWLive and the feedback that we have received has been tremendous. This is the software that brokers have been waiting for.”

Marching Forward

Goldsmith Williams continues to expand its offerings while growing healthily, despite current economic pressures. The future’s looking bright for this team who serve as the ideal reminder of how an exceptional law firm is defined. Visit the site at GoldsmithWilliams.co.uk, follow them on Twitter @GWLive_co_uk and like them on Facebook, too.

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