14 reviews (2/5) and information for Neill Clerk & Murray, Greenock

30/05/17 - Reviewed by Mr McAleese

My previous law firm quit the divorce case, in which I was the defender. I then approached several law firms none of whom wished to take on the case; too busy, case too far advanced or they thought my position was untenable.

I met with Mrs Ward of Neill Clerk & Murray who quickly got to grips with the situation and what it was I was trying to achieve in the case.

Mrs Ward is a courageous lawyer with great people skills that puts people at their ease. As I was out of the country during much of the later stages of the case she handled it all by e-mail and telephone. At critical times in the case she even took calls from me outwith normal office hours to accommodate the time difference of the country where I was staying.

I would highly recommend Mrs Ward if you find yourself in the position of needing a divorce lawyer.

Her support staff also performed very well in handling the smooth flow of documents in the case.

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20/02/17 - Reviewed by Iain Simpson

A very reliable firm

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17/06/16 - Reviewed by Anonymous

Very disappointed- requested legal letter which was poorly drafted and was factually incorrect. When I provided comments- I got charge for them to review and issue a second letter (which was basically what I had written) and charged me for the privilege. To top it off wanted to charge £80 for free initial consultation and when I objected stated since I was unhappy they declined to act and send out the letter! Shocking behaviour

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11/04/14 - Reviewed by Anonymous

How funny is this - they have no complaints procedure and they investigate themselves. Funnily enough when they do this they always find in their own favour - they are never at fault! And they do not not want you to take this any further! Furthermore they should be given allowances for their own shortcomings and you have to just put up with it and shut up! Seem to have the same customer service standards as a Highwayman/ Pirate.

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17/01/14 - Reviewed by Anonymous

Hugh Crawford the managing partner's behaviour has deteriorated over the course of the past year. His behaviour is completely unprofessional, not responding to letters, refusing to take calls etc. Does not take kindly to clients complaints about him and comes up with every excuse in the book for not getting the job done. Appears to throw his dummy out of his pram when you stand up to him. I would not recommend this individual or Firm to anyone, not even my worst enemy. I would give them a negative 5 star rating. It appears that i am not alone in my views!

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16/01/14 - Reviewed by Anonymous

I agree with the other reviewers, Crawford is completely unreliable and unprofessional. It is beyond me how this clown is still practising as a soloicitor. I intend to put a formal complaint to the Law Society of Scotland about his conduct. Very Angry Lady and other reviewers I would suggest you do likewise. Should be no star rating really.

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02/11/13 - Reviewed by Very angry lady

This man Hugh Crawford is a parasite the worst known to mankind the stress my family is going through with him and all his dodgy so called codicils and pulling of wills out his ass when one was never registered as the NHS legal team in Glasgow never found one is beyond me him and his low life client screwed an old man of 90 to sign his worldly goods to him money ,insurance property please stop this asswipe shut them down law society should investigate this dodgy lot

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10/09/13 - Reviewed by J Dyer

I agree wholeheartedly with the comments/reviews above.
Would never use NCM again. Failure to progress, Failure to advise. I am considering complaining about their very poor performance over 12 months. Mr Hugh Crawford is the executor and the principal partner – do not believe all the bullshit you read about his experience on the internet – he is a complete waste of space – he has caused our family so much grief – he could not give a toss. Really a no star rating.

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04/09/13 - Reviewed by Anonymous

At first appeared cheery and helpful. However soon became evident that this shower have zero customer service and communications skills. Months and months will go by and still they do nothing on the even the most basic tasks. Never return calls or take complaints seriously. When they do something it is inevitably wrong, yet they still charge as though they were high quality. Do not believe the website where completely empty and meaningless promises are made. My advice is avoid these ‘small time’ pen pushers like the plague and go elsewhere, after all it couldn't be any worse.

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