3 reviews and information for 1st Central Law Ltd, Manchester

11/09/19 - Reviewed by Jimy Bizzal

What an absolute liability of a company I put a claim in with them August 2016 it\'s been passed from one person to the next and now after 10 voicemails and sevetal emails since i have today received a call to be told that a decision was made March 2017 we are now in December and to also be told that my file had been put to the side and not even looked at properly. This place is a Mickey mouse company and I suggest you stay well away as the left hand doesn\'t know what the right hand is doing. (source: google review)

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11/09/19 - Reviewed by Erica Morrison

If there was such thing as -1 star thats what I would rate This company. HCC is a complete joke! Had a car crash in December 2016 with my mother and a young baby in the car. They have dismissed me as if I\'m not worth their time!! And the complaints team is ridiculous not sympathetic whatsoever actually very sarcastic, which is not needed when people have been in some cases life changing car crashes. (source: google review)

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11/09/19 - Reviewed by Max White

The worst experience I have ever had with a scoliciter. I was dealing with a lady called heather who never answers the phone and rarely gives out any updates. After 11 months I have just been told they don\'t want to take my claim on anymore because of liability. The liability offered from insurers was 50/50. (source: google review)

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11/09/19 - Reviewed by Anthony Lonsdale

As I was a customer of yours very recently I believe my case was poorly handled and not what I expected from A reputable company like yours unfortunately I would not recommend your service to any of my friends as I was treating quite poorly (source: google review)

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11/09/19 - Reviewed by Bart gogle

Simply rubbish or just waste of time. (source: google review)

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11/09/19 - Reviewed by Michelle Hodder

Absolutely awful, never contact me, 18 months and still no end in sight... (source: google review)

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11/09/19 - Reviewed by ashley stantiall

The rudest people I have ever worked with. Sarcastic and ignore you for months on end. Would not recommend! **Just seen the reply but will not let me reply. I have just emailed MIKE BRADY again for an update on the case. Disgusting that you disregard me as a client because you do not like my review** (source: google review)

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11/09/19 - Reviewed by shakeela williams

I have been waiting for a payout for an untraced car claim for over 18 months now, only to be told that I may not receive anything. I only hear from HCC when i contact them and have requested an update every single month. My last email was ignored.this is very unprofessional and is what caused me to write a review.\n\nI also noticed that HCC have responded to another customer below by exposing the outcome of her claim! How unprofessional! And this is actually a breach of DPA.\n\nUpdate: coincidently a week after posting this review; I received a letter (file) stating that my claim was unsuccessful due to discrepancies in my statement. Why did this take 18months? My opinion don’t bother! (source: google review)

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11/09/19 - Reviewed by Danny Hutchinson

After reading some of these reviews it looks as though there is a pattern!\n\nI absolutely regret using this solicitor. It\'s was a struggle from the start. \nThe medical organised by HCC was extremely unprofessional. I was sat in a room/corridor discussing my current and past medical history with strangers sat around me in close proximity, not to mention the doctor\'s child who was sat with him during my survey.\n\nMy emails and voice messages are now being ignored and I am now reviewing my options.\n\nPlease carefully consider who you chose to represent you.\n\nUPDATE: Still waiting for action / solid response. (source: google review)

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11/09/19 - Reviewed by Tanya Bloomfield

Just awful, they are slow, they have taken 4 weeks to send a letter to the defendant, they work at a snail\'s pace and don\'t even respond at times. Deeply unsatified with every aspect of their service. They blame that they are busy and have in the past told me me that they are struggling for staff. Maybe stop taking new business and setting false expectations. Very upset. (source: google review)

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11/09/19 - Reviewed by uche dome

HCC has a very poor case management habit and lack efficient systems in communicating with clients. Dealing with them can be very frustrating as nobody in the firm is willing to help or take responsibility for their actions. If the trend continues, there will be many complaints made against them (If not already) with the SRA and action for professional negligence brought.\n\nIncompetent case handlers. I will not recommend. (source: google review)

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11/09/19 - Reviewed by Luke Sherwood

I regret using the solicitor that came via the insurers of a works vehicle I was a passenger in when it was hit by another vehicle from behind while we were stopped.\n\nI should have sought my own legal council, and you should seek other legal advice too.\n\nHCC are slow, it\'s hard to get hold of anyone that knows or cares about your case, they take a lot of information from you but trying to get anything out of them is a blood and stone situation.\n\nThis is the first time in 30 years I have had any dealings with a solicitor or sought to make a claim, i truly hope this isn\'t how they all operate, if it is people would be loosing there mortgages and ending up on the streets daily due to other people\'s negligence, I have lost quite a lot of money as I haven\'t been able to work, and 6 months on I have yet to receive a penny, from lost wages or compensation.\n\nIf you go with HCC you need to be able to cover all your costs and losses for what appears to be the whole term, I am lucky I was able to work at all, what if I had been bed bound? I would have nothing left now.\n\nGo else where, save yourself the time and money while you can. (source: google review)

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07/09/19 - Reviewed by mygouty toe

Its a year on from my non fault accident and i am still waiting for it to be resolved. I was often ignored by the first solicitor called Tony Atkins i was assigned, who made a lot of mistakes and prolonged progress needlessly. \nI am self employed and tried hard to make a loss of earnings claim after time off i had to take, i gave the solicitors 2 loss of earnings break downs both done by 2 different professional accountants. They never chased them up or even tried to talk to me about the information in them, they just said that they \"didn\'t understand them\" even though they were both very clear and could have been explained with ease by a call to either myself or the accountants. \nEventually i gave up trying to get the loss of earnings as i was putting so much time into trying to get it back that it seemed like false economy.\n\nSince then they have messed up the simple task of sending my check for the injury\'s sustained. they have tried twice now and both times have been a flop prolonging the whole thing even further.\n\nIm sure that if you are looking to make a text book whiplash claim or something like that these guys are probably fine but if you have anything about your circumstances that mean your case is a bit more complicated than look elsewhere! As it goes i am left feeling ripped off and am still awaiting a check that i was supposed to receive over a month ago. (source: google review)

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11/07/19 - Reviewed by Jacqueline

.. it is now 10 months since i started my claim and i have no idea if it is getting anywhere or not .. i had my medical a few months ago, it was at a doctors surgery and i have no complaints about how that went, but i am beginning to feel my case is on the back burner somewhere in the office. This is the reason why i have just checked the reviews, i have read as many as i can and it bothers me to see that lots of others have/are having similar to myself .. no update or proper reassurance, the only communication i have is if i email to ask and will say, i do get a reply, but there is no proper update on any progress and i feel i am left dangling .. i had a nasty injury due to the negligence of someone else and this is the first time i have ever dealt with this sort of thing .. (source: google review)

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11/05/19 - Reviewed by Sonya Langley

(source: google review)

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11/05/19 - Reviewed by Julie R

I am 3.5 years down the line from my accident! \nStill haven’t had any medical treatment, and chasing for the case to be closed without replies! (source: google review)

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11/04/19 - Reviewed by nadine warde

(source: google review)

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11/02/19 - Reviewed by Mateusz Dere

Do not use them. You will wait for ages!\n\nI have been with these solicitors since september 2018 and my no fault claim is still on going. \nThe service I am receiving if any is very poor! Ive been contacting them for updates and every time they promised me they will get things moving and next week they will contact me... I would not recommend to anyone!\nThey were chosen by my insurance company. (source: google review)

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11/02/19 - Reviewed by Janet Hoyle

Worst company I’ve ever dealt with. AVOID\nFailed to complete my house covenrncing correctly which has cost me thousands to put right and they lie and deny all knowledge !! (source: google review)

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11/02/19 - Reviewed by Sean Parry

Shocking service never get an honest update my case has been going on since July 2018 keep been told payment has been sent yet never seems to arrive, even If your insurance company pass you to these jockers please don\'t and go with a accident claim specialist they are snobby and stickup staff who are never willing to chase Dominguez up but after receiving a letter stating how much my claim is worth of £9000 + I\'m only receiving 2000 and they are still taking stupid fees from the amount I\'m to be paid also they will add ATE premium to your payout so you will get less what a load of rubbish this ferm is NOT TO BE TRUSTED PLEASE STAY AWAY (source: google review)

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