13 reviews (5/5) and information for Aequitas Legal Solicitors Limited, Manchester

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5.0 stars average for Aequitas Legal Solicitors Limited from 13 reviews  
13 Review(s)

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11th Floor Trafford House, Chester Road, Stretford, Manchester, Greater Manchester, M32 0RS


Facilities Office has disabled access

Languages spoken English, Gujarati, Urdu 
Size of firm 7 solicitors


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Reviews

5.0 stars average for Aequitas Legal Solicitors Limited from 13 reviews

Based on 13 review(s)

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Summary

5 stars   12
4 stars   0
3 stars   0
2 stars   0
1 stars   1

Legal services at this branch

  • Clinical negligence
  • Insurance
  • Litigation - general
  • Personal injury


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Aequitas Legal Solicitors Limited

Personal injury

1 stars

30/01/19 - Reviewed by Gary Stevens

I used this company back in 2016 for a whiplas h claim it was sorted fairly quickly hassle free,however I was seriously injured in an accident in November 2017,causing injury's resulting in ankle surgery and possible nurture surgery and long recovery and rehabilitation,
I choose to use this firm again as I had used them before however I've had nothing but bad experiences with them since the original bloke who was in charged ofy case no longer works there,for example I had the medical expert report back in march 2018 before any of my surgery's its now January 2019 and I have still not had this back,it took until after Christmas 2018 to get back my hospital records and gp records witch were requested so say months and months and months ago,bearing in mind the medical examination report needed this to do his report,
I have emailed many a time asking for up dates and to see what's going on I get the same each time it will be passed on to another solicitor by the end of the week someone's looking through it etc,basically being fobbed off each time with no prospects of ever being sorted,
The seriousness of my injury is not being taken into account bearing in mind in total I've been signed off work for now 6months,
If anyone was to use these as a personal injury firm I would recommend that they should only be used for whiplash or minor accidents,as they do not seem to have the knowledge how to process more severe cases or injury to a person therefore if anyone has a big injury or a bit of a complex case I earge you to think very wisely about using these,
Small claim OK big claim no way

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30/01/19 - Response by Sucheet Amin - Managing Partner

Hi Mr Stevens and firstly I'm sorry for the experience you've had. Recently we have encountered personnel issues that despite our efforts have impacted the level of service we pride ourselves on.

It would be inappropriate for me to publicly discuss your case but I can see today that our Operations Manager has this morning directed your new solicitor to make contact. I have sent them a personal message too although due to the snow today they aren't able to get into the office. You can expect to hear from them tomorrow.

Again I apologise for what must be a very frustrating period but rest assured that we are highly experienced at complex claims and we will do our very best for you to achieve the best outcome possible.

Kind regards
Sucheet Amin, Managing Partner

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