6 reviews (1/5) and information for Birketts LLP, Cambridge

14/07/23 - Reviewed by Anonymous

My Company and I requested specialist employment solicitor from Birketts LLP to carry out a fact-finding investigation into a workplace dispute that was ongoing for numbers of years. This was meant to be a non-judgemental investigation into several grievances from me the employee against my employer.
My company would not allow me to jointly fund the investigation and fully funded it themselves.
The result was the most biased, judgmental, and damming report that was not helpful to myself or my employer due to the ridiculous nature of the allegations, accusations, and unprofessional biased, judgemental wording of the report. This basically finished my career and left me with ongoing PTSD.
When I complained formally to Birketts LPP they were not interested and refused to deal with my legitimate complaint based on 2 very unprofessional excuses, firstly I was not the client and secondly the person they appointed was not a solicitor, both of which were proved to be incorrect.
I have now got to pursue the complaint with legal Ombudsman.
Please don't instruct this company on any Employment matters and anything else looking at the other reviews.

Was this review helpful?  
15   13

Respond   Report abuse

11/04/23 - Reviewed by Anonymous

I think it is unfair that having taken all my information over 2 calls to provide Birketts Cambridge with sensitive information about my case provided to them, followed by sending documents and list of questions I wanted them to work with, to give me a quote, that the company only then after 3 interactions, declared a potential 'conflict of interest' with the organisation I was against as my employer is a client of theirs it would seem. This gives their client ' the heads up' . Not the way I do business, as surely transparency and integrity are what we are all looking for when sourcing legal practitioners. I believe the first question before discussing details is, which company is it you want advice on, and that conflict of interest being shared prior to being privy to any confidential information. In the past its been the way ive done business . Vey unhappy and will contacted the Solicitors Regulation Authority about this to see if it breaches any codes of conduct solicitors must follow. Very underhand I would say and at the very least unprofessional practise.

Was this review helpful?  
28   27

Respond   Report abuse

15/08/22 - Reviewed by emma poland

Awful - avoid at all costs if you want your purchase to go through. They take your money (£3000 upfront to get an Interbay mortgage convenyancing done) and then ignore you. It took over three weeks for ONE email to get responded to despite my emailing 5 times, my broker trying to get in touch and myself calling their office. Interbay insisted that I use a lawyer of their choice - not my own lawyer - so you have no rapport with them, you are an unknown face in a melting pot of chaos - and you feel totally insignificant. In the top 100 firms in the country? I don't think so!

Was this review helpful?  
32   37

Respond   Report abuse

17/03/22 - Reviewed by Very poor litigation advice & incorrect completion statement

Birketts were instructed in a property litigation matter.
Their advice was to simply accept all the demands made by the other side. For that, we didn't need them..
They estimated our chances of success at 50% but in my opinion, we had an exceptionally strong case and I estimated our chances of success at 95%.
I ignored Birketts advice and was prepared to go to trial.
The other side capitulated and gave in to all our demands.

Advising us to accept all the demands from the other side was obviously the shortest route to settlement but certainly not in our favour and would have cost us many thousands of pounds.
My decision to go to trial against Birketts advice was obviously the right one.
The original demand from the seller was that we paid their legal fees.
The other side paid all the extra fees that we had incurred which was over £7,000 and reimbursed us about £15,000 in accrued rent plus other costs.
Had we followed Birketts advice, we would have been over £25,000 out of pocket!

Also, the final completion statement was incorrect.

We got a “Sorry”, which is hardly good enough.
A donation to a charity by way of recompense was suggested but not taken up.

Was this review helpful?  
39   39

Respond   Report abuse

23/06/21 - Reviewed by Birketts LLP - sad experience

Shocking unwillingness of help to find the solution and the way of the customer treatment.
Service asked: witnessing the signatures.
During phone call I was advised that appointment is not required and we can drop in to the office where the one of solicitors can easily help us. Following the advise we went to office but were refused of help. When we asked whether any possibility to find a solution to help us we were treated unprofessionally and asked to leave impolitely.

Was this review helpful?  
38   49

Respond   Report abuse