35 reviews (3/5) and information for Clear Law , Paragon House, 48 Seymour Grove, Manchester

01/02/17 - Reviewed by george hunt

at first they seemed good and moved quickly in proceeding with the claim. then as the claim advanced the communication at some points were terrible, one or two times i know the Third Party hadn't got back to them but rather than leave me with no updates for weeks a little update saying still waiting would be nice.
Secondly i agreed a 15% fee for my claim, repeatedly they kept saying 25% and i had to correct them over and over. guess what? they charged me 25%, then when i raised this they told me they would send the rest over to me which then took over a month to arrive and i had to chase it twice.

Thirdly i was happy enough with the settlement amount but not overjoyed and it was under there valuation range so in that respect was very disappointing that they have come up short from what they valued it at.

Finally i was told they was risk assessing my file to see how they should now proceed. This was on the 13/12/2016, i have still heard nothing back from them what so ever!! i have sent numerous emails and calls and they haven't had the decency to even get in touch.

They got the job done in the end but in my opinion lacked in communication and professionalism and personally i wouldn't use them again if needed a solicitor in the future.

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