27 reviews (3/5) and information for Fisher Jones Greenwood LLP, Colchester

17/01/20 - Reviewed by Mills Family

Atrocious service for probate,unprofessional unsupported and a cold attitude to the bereaved ! My parents would never have chosen this organisation had they of known how we as a family would be treated , the most disrespectful group I have ever encountered Do not return calls, give no updates of process unless they are chased ...2 year of shear misery .. Please avoid like the plague

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25/10/19 - Reviewed by Clare King

Sadly I felt that I wasn't important to Fisher Jones Greenwood LLP. I needed a letter writing which turned out to be an exclusivity agreement. They took 9 days to sort this out as the solicitor was on holiday and nobody covered her, then she took 4 days to come back with who needed to do this and then tried to charge me £750 plus VAT for one two page letter with the terms we provided in it. The solicitor who actually did it said he took 2 hours to do it, and he charges £210 plus VAT per hour and so the cost of £300 plus VAT was for the "paper" When I complained to him that I really felt that it was steep he said that it was because he had just been asked to do it today and I said but I asked 9 days ago. He then said he would charge me at his hourly rate which I felt was reasonable. When I got the bill for £630 and the timeline of costs which I had asked for. I said if you charge £210 plus VAT for 2 hours that is £410 plus VAT as it was only one letter with no changes. On looking further he had charged me £138 for the telephone call to complain about the cost. We didn't even discuss the letter or any legal contents in it, we only discussed how I felt upset he had charged so much. I feel that they didn't care about me as a client and that my business was not welcome to them. So I have taken the sale of my property and the further properties that I will be selling in the future to a solicitor that would be really working with me as a client and to a place where I am welcomed and valued. Never ever has a letter cost £750 plus for 2 pages which took "2" hours if that. I have used FJG in the past and they have been fine but I will never use them again. This is the Chelmsford Branch so beware.

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14/05/19 - Reviewed by Anonymous

A seriously awful firm and practise whatever you do stay well clear of this lot for wills and probate. Their reputation hasn't changed much since their heady days if the 80's

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30/11/18 - Reviewed by David Quartermain

Stay away if you want to keep your sanity.
They look professional but so unorganized underneath. They manage to make a simple non contested divorce with no joint assets cost over 9k.
My ex wife loves them as they were so disorganised her solicitor ran rings around them.
Shame I had to give them one star.

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02/11/18 - Reviewed by Howard

They say that a person has five main regrets in a life time. Definitely one of mine would be choosing FJG to handle my divorce and most financial remedies. Extremely disappointed would be an under statement .
After a lot of money in fees and I mean a lot the outcome was a court order that took the word ambiguity to another level. In short shoddy in my opinion. The loop holes were quickly picked up by the other side and it has left me with a life changing finacial shortfall . I made a comlex formal complaint covering a number of quite serious shortfalls . After seven weeks I received a reply with approximately five lines saying there was no merit in my complaint. By this time all my legal bills were paid and I was dumped.
I am in the process of making a formal complaint to the legal ombudsmen and law society as well as contacting a well known broard sheet news paper for advice . I expected better from a company that say they can handle complex cases. I did not mind paying the greater expense as I thought at the time that the representation would be of better quality . In my case this did not happen. Sadly I will never be in a position to 're coup the finacial loses in my lifetime. In fact my ex wife asked me to pass on a thank you to FIG. One positive ,,, the monthly bills arrive exactly on time

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12/08/18 - Reviewed by Anonymous

Quite timid, didn't want to upset other solicitor . Very passive approach . Avoid confrontation. Expensive , approximately 25% above others . Not ideal for complex cases. My honest opinion Avoid !! Will never use again.

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02/07/18 - Reviewed by Anonymous

Terrible service. Quote to do a job. Do not respond in a timely manor then repeat the same work as Jane must have dementia.
Stay away unless you want broken promises and a bill 100% more than advised.

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15/05/18 - Reviewed by Richard

A very poor service received (I used Fisher Jones Greenwood / FJG for a recent flat purchase). Their attention to detail was terrible, which is very concerning considering the importance of the work they were doing. Several errors were made by the firm, particularly in the run up to completion, which would have left me substantially out of pocket had I not noticed and flagged them up. When I subsequently complained, their response was dismissive, they were unwilling to take responsibility or offer any kind of apology for the sub-standard quality of service received, and I have been met with radio silence when trying to discuss the issue with them further. Best advice would be to avoid and go with an alternative firm.

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20/08/17 - Reviewed by Anonymous

Working hand in hand with social services to push through your case all a big huge bluff and I as the mum was just a number and my sons rights nor ours were dismissed.

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