29 reviews (4/5) and information for GM Wilson Solicitors Limited, Wakefield

24/10/21 - Reviewed by Constantly chasing

In my honest opinion if I could give them 0 stars I would.
Not only was buying a property stressful but these solicitors made it even more so.
As first time buyers we lacked the knowledge of a more experienced home buyer and were treated the same nonetheless.
There were a few issues that we had:

1. Nothing was explained to us; at times I would just get an email with an attachment and be forced to ask what it was and what I needed to do with it.

2. Everytime I called I don't think I was ever put through to a solicitor, they either passed on a message to the receptionist or said they would email.

3. As email was our main source of communication we relied on it heavily. There were many times they would answer part of the email not all. I asked three times what happens on the day of exchange and completion and this question was never answered unfortunately we had to resort to Google.

4. We were not updated as often as we would like and so we were forced to call for updates.

5. After expressing our concerns toward the end we were never apologised to, instead our email went unanswered which I thought to be quite rude as a paying customer.

Unfortunately we will not be recommending these solicitors and I do hope that this doesn't happen to anyone else.

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07/12/20 - Reviewed by Anonymous

avoid using this company.
they dealt with my purchase of a property and the communication was appalling.
not one phone call or email from them at all for 8 weeks following them taking money for Searches.
never return calls, the solicitor is always "on another call" or "not at their desk"
constantly had to chase them for updates.
would highly advise people avoid them

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17/11/20 - Reviewed by JDG

Do not use this firm. Ever. Useless and when questioned, aggressively RUDE via email - they refuse to have a phone conversation if they think it might be a challenge.

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02/09/20 - Reviewed by Anna

Never again! no contact with them at all with is absolutely unprofessional. Numerous calls and messages left with them and they have never returned these calls. Eventually when they did after 6 months all the documents and facts has been mixed up and we had to start whole process again! I can’t even put into words how shocking the service was.

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14/08/20 - Reviewed by Anon

No communication , they have promised to make the the quote and email it to me at the same day. Unfortunately they never did it , what can I say ,be aware if they not doing what promising you can Imagine how important you are.

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