377 reviews (5/5) and information for GWlegal, Liverpool
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4th Floor, 20 Chapel Street, Liverpool, Merseyside, L3 9GW
Languages spoken English
Size of firm 12 solicitors
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Conveyancing/property
16/04/18 - Reviewed by Anonymous
I would not recommend these solicitors.
I out of politeness gave these solicitors a fairly good review when they ask me for feedback as I was so relieved that it had gone through. But now I take it back. I have just found out that cash-back that was due to me was used in the proceeds of sale. They did not consult me as my mortgage offer stipulated they should. They included it in amongst all the fees etc without bringing it to my attention or asking me whether it was OK to use it for fees. I was only aware that it was included when I actually queried where it was! I am really angry with this. The whole conveyancing took much longer than it should. They didn't respond to queries quick enough. Myself and the estate agent spent ages chasing people to speed it up. They don't seem to communicate with each other or to anyone else as a matter of fact. I found them very frustrating.
16/04/18 - Response by GWlegal
Hi, we are really sorry to hear you are disappointed with our service. We would like to discuss your case with you in more detail, please contact us at discuss@gw.legal with your contact details and case reference number, we will ensure someone gets in touch with you as soon as possible. Kind regards, GWlegal
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