52 reviews (4/5) and information for Jarmans Solicitors, Sittingbourne

20/01/22 - Reviewed by Emily

To people who are searching reviews and considering to use this solicitor company, please do yourself a favour and look for somewhere else.

This company is just so awful, I wish I never used them. They never replied calls. Every time I called to the reception and asked them to transfer to the solicitor, I always being told that the solicitor was busy on the phone. And they always told me that they will let the solicitor called me back asap, but they never did! Not even once!
And they literally never replied directly to your emails when you asked them for updates. Nicky Cross, my solicitor, every time I sent her email, she either ignored or replied me saying she is currently working on collecting information about my property and will get back to you asap. But guess what? Yes, she never replied again! They were just lying they are working on my case so they can stop me chasing them! Just so irresponsible and disgusting!!!

Within my one year nightmare with them, they changed 4 solicitors for me but never informed me. I need to find out this by myself when I emailed them to ask for updates. This is just so ridiculous! Because of their delay, I need to pay £300 to renew the expired searches and need to pay high rent and bills every month, my life could be much easier if I didn’t use this stupid terrible company. I’d rather wast all my money on them to look for a new company than still waiting and calling and emailing them but being ignored every time by using Jarmans.

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06/01/22 - Reviewed by Dr Bijlani

Awful. No client care letter. Did nothing requested and left me in the lurch. They owe us £multimillion. Instead misappropriation of 10k and refusing to return my money or to mediate or disclose their insurers email, in breach of the Code. Letter of Claim not responded to, nor complaints procedure followed, and refusing to mediate

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07/03/21 - Reviewed by J C

Terrible.
Slow
Unresponsive and generally difficult to work with for Conveyancing.

The below is their generic out of office I get from their Solicitor:
"We will not be responding to emails or phone calls requesting updates. We will contact our Clients and provide updates directly. We will update agents as and when we are able to do so. Working together we will achieve more."

Theyre not updating anyone, let alone clients, selling solicitors or other parties.

Can you imagine if any one in a 'normal' job said, sorry I'm a bit busy, I'll let you know eventually... Let alone when it's something life changing like buying a house.

Unacceptable

Avoid.

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11/01/21 - Reviewed by Rebecca Stanley

Worst Solicitors in Kent!



We used Jarmans for the selling & purchasing of our property, wish we never! Absolute nightmare to even speak to them over the phone, you get promised call backs and never get them, you'll spend most your day chasing them up. Some members of staff are extremely rude and up themselves. We asked for a bill of what our remainder was we owed them, still haven't received that to this day. The worst part was completion day, which wasn't until 4pm, but then all moneys exchanged but because it was nearly home time and a friday they all went home without giving us our remaining money from the sale! Thousands! We then couldn't pay our removal company. We was assured by *** that our money would be there the first thing on the monday morning.........which left us needing to ring and ask for it again on the monday at 11am, they didn't care, no apology, no urgency! Absolutely disgusting service! AVOID this company at all costs!

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19/01/20 - Reviewed by Anonymous

Jarmans will let you down every time. You pay and they do not appear at the hearing.

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