25 reviews (3/5) and information for Jcp Solicitors Limited, Swansea

Home > UK Solicitor > Swansea > Jcp Solicitors Limited

Add review

3.5 stars average for Jcp Solicitors Limited from 25 reviews  
25 Review(s)

0 review(s) removed
Why are reviews removed?


Mobile phone icon01792 773773Email iconEmail
Laptop iconWebsite

Accreditations

The Law Society Accredited - Children LawThe Law Society Accredited - Clinical NegligenceThe Law Society Accredited - Family Law AdvancedThe Law Society Accredited - Personal InjuryThe Law Society Accredited - Conveyancing Quality

How to find us

Venture Court, Waterside Business Park, Valley Way, Enterprise Park, Enterprise Park, Swansea, West Glamorgan, SA6 8AH

Other branches


Languages spoken English, Welsh 
Size of firm 59 solicitors


Are you this solicitor?    
Contact us to take control of your listing or to request any edits to your information

5688 page views

All content on solicitor.info is viewed and used at your own risk and we do not warrant the accuracy or reliability of any of the information.


Reviews

3.5 stars average for Jcp Solicitors Limited from 25 reviews

Based on 25 review(s)

Add review

Summary

5 stars   15
4 stars   0
3 stars   0
2 stars   1
1 stars   9

Legal services at this branch

  • Administrative and public law
  • Advocacy
  • Agriculture
  • Banking
  • Charities
  • Children
  • Clinical negligence
  • Commercial litigation
  • Commercial property
  • Company and commercial
  • Conveyancing - residential
  • Corporate finance
  • Debt and bankruptcy - personal
  • Debt recovery
  • Dispute resolution - civil mediation
  • Dispute resolution - commercial mediation
  • Employment
  • Environment
  • Family - general
  • Information Technology
  • Insolvency and restructuring - business
  • Intellectual property
  • Landlord and tenant - residential
  • Litigation - general
  • Mergers and acquisitions
  • Neighbour disputes
  • Personal injury
  • Planning
  • Private client - Probate
  • Private client - trusts
  • Private client - Wills
  • Professional negligence
  • Tax


Add review

Filter Reviews

 


Jcp Solicitors Limited

Personal injury

1 stars

03/10/19 - Reviewed by Andrew loock

If I could give less I would not based on the solicitors but the deputyship behind them my wife has a deputyship with them they make me live off £60 caters wont allow me to work and took my half of esa off me I can not afford to do anything avoid the deputyship at all cost guys

Was this review helpful?  
Thumbs up 31   Thumbs down 20

Respond   Report abuse

Jcp Solicitors Limited

Conveyancing/property

1 stars

11/07/19 - Reviewed by Anonymous

Don’t waste your time or money. Had an awful experience where assigned a junior solicitor who knew very little and referred continually to her invisible superiors. She was part-responsible for our buyer withdrawing on the day of completion and she has the cheek to charge full costs and withheld monies from us as sellers because she ‘did not know’. Rather pathetic really - went to a competitor and the sale went through absolutely seamlessly as we had someone who knew what they were doing who charges a fraction of JCP’s cost and this time for a qualified and capable person.

Was this review helpful?  
Thumbs up 33   Thumbs down 24

Respond   Report abuse

Jcp Solicitors Limited

Conveyancing/property

1 stars

19/03/19 - Reviewed by Anonymous

Horrible experience

I lost my perfect flat due to JCP slow proceedings: 5 months and they didn't manage to complete the transaction. No communication, it has always been me chasing for updates and got lengthy emails full of excuses as responses. I am still expected to pay for the services they failed to provide.

Was this review helpful?  
Thumbs up 41   Thumbs down 22

Respond   Report abuse

Jcp Solicitors Limited

Conveyancing/property

1 stars

18/01/19 - Reviewed by Alan

Watch yourself with these people . Have a price . Did a little bit of work and charged me alot for very little. Money is more important than there work . Never again

Was this review helpful?  
Thumbs up 31   Thumbs down 26

Respond   Report abuse

04/02/19 - Response by JCP Solicitors

We would welcome the opportunity to speak to you further on this matter. Could you please contact our team member who deals with client care on 01792 529621 or by email to clientcare@jcpsolicitors.co.uk. Kind regards.

Respond   Report abuse

Jcp Solicitors Limited

Conveyancing/property

1 stars

28/11/18 - Reviewed by Jeff

These people let my 86 year old mother down terribly
Shocking level of service
Then no apology at all

Was this review helpful?  
Thumbs up 31   Thumbs down 25

Respond   Report abuse

29/11/18 - Response by Anonymous

Hi Jeff, we would really like to speak to you further on this matter. Could you please contact our team member who deals with client care on 01792 529621 or by email to natalie.corbi@jcpsolicitors.co.uk. Kind regards.

Respond   Report abuse

18/01/19 - Response by Alan

I believe they did as there just money grabbers

Respond   Report abuse

Jcp Solicitors Limited

Divorce

1 stars

14/10/18 - Reviewed by Anonymous

This is the worst firm of Solicitors I have ever dealt with, overpriced, unhelpful and kept waiting for the first appointment that I had waited for some 3 weeks, and she saw somebody who had just popped into the office while I had waited beforehand and after his meeting. The attitude and total lack of empathy portrayed by the Solicitor I dealt with was appalling. The fees she set out for the instruction to act for me were totally unreasonable given the fact that an agreement was already in place.
I have now engaged a more efficient, understanding professional in this field, and who has informed me that the situation should be resolved in a number of weeks, and nowhere near the thousands and timescale that were quoted by the Solicitor from this firm. After my costly 45 minute meeting, which I do not believe that I actually gained anything from, and the individuals manner was unhelpful, I maintain that I do not think this firm even deserve a 1 star rating! I am so appalled by the lack of empathy and attitude and sheer greed of making thousands, also taking longer than it should be expected to, I felt compelled to write a review, something I have never done before.

Was this review helpful?  
Thumbs up 32   Thumbs down 19

Respond   Report abuse

07/11/18 - Response by JCP Solicitors

We are sorry that you feel so strongly that you have had a bad experience with us. We take complaints such as this very seriously and would really like to speak to you further on the matter. We ask that you please contact our team member who deals with client care on 01792 529621 or by email to natalie.corbi@jcpsolicitors.co.uk. Kind regards.

Respond   Report abuse

Jcp Solicitors Limited

Commercial

1 stars

20/09/17 - Reviewed by Anonymous

I would never use this solicitor again. Many concerns such as unnecessary delays e.g. Documents sitting on supervising solicitors desk for a week despite making it clear that time was of the essence; inaccurate accounts (NB check your bill carefully) etc. When I did make a complaint, it was investigated by the supervising solicitor who was cited in the complaint!

Was this review helpful?  
Thumbs up 24   Thumbs down 18

Respond   Report abuse

19/12/17 - Response by JCP Solicitors

We are very sorry that you were unhappy with our service and the way in which we resolved the complaint. With the best will in the world, misunderstandings and problems occur from time to time.
We aim to deal promptly, fairly and effectively with any concerns or issues you may have, about any aspect of our service. In this situation as ask that you please refer to our concerns page on our website: https://www.jcpsolicitors.co.uk/site/about/any_concerns/

Respond   Report abuse

Jcp Solicitors Limited

Conveyancing/property

1 stars

15/02/17 - Reviewed by Anonymous

Would definitely never use. They charge extortionate fees for doing very little work. £1420 just too assign a lease. and £1600 to write a few letters.

Was this review helpful?  
Thumbs up 36   Thumbs down 20

Respond   Report abuse

21/02/17 - Response by Anonymous

We are very sorry that you have concerns about our service. With the best will in the world, misunderstandings and problems occur from time to time.  Should you inform us that you feel we have failed to meet our own standards or your expectations of us and that you wish to bring your concerns to our attention, we will do all that we can to resolve any issues quickly and efficiently.
We aim to deal promptly, fairly and effectively with any concerns or issues you may have, about any aspect of our service and would really appreciate the opportunity to put things right for you.

Complaints may be provided through verbal or written means, and should be directed to our Risk and Compliance Officer, Natalie Corbi 01792 529621 natalie.corbi@jcpsolicitors.co.uk. 

Respond   Report abuse

Jcp Solicitors Limited

Conveyancing/property

1 stars

11/05/16 - Reviewed by Anonymous

DO NOT USE THIS SOLICITORS. Appalling service and incompetent staff. Unfortunately we had to use them as part of our mortgage broker deal. If you find yourself in this position it's worth getting a solicitor you know are competent to check any paperwork they produce. Thank God we did as they manged to produce incorrect documents twice! Just useless. I would score zero if I could.

Was this review helpful?  
Thumbs up 24   Thumbs down 19

Respond   Report abuse

Subscribe to updates

Complete the form below to be notified of new reviews or responses added for this solicitor.


terms of use

Enter this code » Verify

Related links

About us
Legal info
For Solicitors
FAQ
58537 solicitor reviews

5,778,306 page views