25 reviews (3/5) and information for Jcp Solicitors Limited, Swansea
How to find us
Venture Court, Waterside Business Park, Valley Way, Enterprise Park, Enterprise Park, Swansea, West Glamorgan, SA6 8AH
Other branches
- Suite 9, 9th Floor, Brunel House, Fitzalan Road, Cardiff
- Cysgod Y Twr, The Pebbles, St. Davids, Haverfordwest
- Oak Corner, Haverfordwest Business Centre, Merlins Court, Winch Lane, Haverfordwest
- Sycamore Lodge, Hamilton Street, Fishguard
- 6 Willow Walk, Old Mason's Yard , Cowbridge
- Ty Cennydd, Castle Street, Caerphilly
- Ty Gelli Aur, 10 Quay Street, Carmarthen
Languages spoken English, Welsh
Size of firm 59 solicitors
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Legal services at this branch
- Administrative and public law
- Advocacy
- Agriculture
- Banking
- Charities
- Children
- Clinical negligence
- Commercial litigation
- Commercial property
- Company and commercial
- Conveyancing - residential
- Corporate finance
- Debt and bankruptcy - personal
- Debt recovery
- Dispute resolution - civil mediation
- Dispute resolution - commercial mediation
- Employment
- Environment
- Family - general
- Information Technology
- Insolvency and restructuring - business
- Intellectual property
- Landlord and tenant - residential
- Litigation - general
- Mergers and acquisitions
- Neighbour disputes
- Personal injury
- Planning
- Private client - Probate
- Private client - trusts
- Private client - Wills
- Professional negligence
- Tax
Filter Reviews
Personal injury
03/10/19 - Reviewed by Andrew loock
If I could give less I would not based on the solicitors but the deputyship behind them my wife has a deputyship with them they make me live off £60 caters wont allow me to work and took my half of esa off me I can not afford to do anything avoid the deputyship at all cost guys
Conveyancing/property
11/07/19 - Reviewed by Anonymous
Don’t waste your time or money. Had an awful experience where assigned a junior solicitor who knew very little and referred continually to her invisible superiors. She was part-responsible for our buyer withdrawing on the day of completion and she has the cheek to charge full costs and withheld monies from us as sellers because she ‘did not know’. Rather pathetic really - went to a competitor and the sale went through absolutely seamlessly as we had someone who knew what they were doing who charges a fraction of JCP’s cost and this time for a qualified and capable person.
Conveyancing/property
19/03/19 - Reviewed by Anonymous
Horrible experience
I lost my perfect flat due to JCP slow proceedings: 5 months and they didn't manage to complete the transaction. No communication, it has always been me chasing for updates and got lengthy emails full of excuses as responses. I am still expected to pay for the services they failed to provide.
Conveyancing/property
18/01/19 - Reviewed by Alan
Watch yourself with these people . Have a price . Did a little bit of work and charged me alot for very little. Money is more important than there work . Never again
04/02/19 - Response by JCP Solicitors
We would welcome the opportunity to speak to you further on this matter. Could you please contact our team member who deals with client care on 01792 529621 or by email to clientcare@jcpsolicitors.co.uk. Kind regards.
Conveyancing/property
28/11/18 - Reviewed by Jeff
These people let my 86 year old mother down terribly
Shocking level of service
Then no apology at all
29/11/18 - Response by Anonymous
Hi Jeff, we would really like to speak to you further on this matter. Could you please contact our team member who deals with client care on 01792 529621 or by email to natalie.corbi@jcpsolicitors.co.uk. Kind regards.
Divorce
14/10/18 - Reviewed by Anonymous
This is the worst firm of Solicitors I have ever dealt with, overpriced, unhelpful and kept waiting for the first appointment that I had waited for some 3 weeks, and she saw somebody who had just popped into the office while I had waited beforehand and after his meeting. The attitude and total lack of empathy portrayed by the Solicitor I dealt with was appalling. The fees she set out for the instruction to act for me were totally unreasonable given the fact that an agreement was already in place.
I have now engaged a more efficient, understanding professional in this field, and who has informed me that the situation should be resolved in a number of weeks, and nowhere near the thousands and timescale that were quoted by the Solicitor from this firm. After my costly 45 minute meeting, which I do not believe that I actually gained anything from, and the individuals manner was unhelpful, I maintain that I do not think this firm even deserve a 1 star rating! I am so appalled by the lack of empathy and attitude and sheer greed of making thousands, also taking longer than it should be expected to, I felt compelled to write a review, something I have never done before.
07/11/18 - Response by JCP Solicitors
We are sorry that you feel so strongly that you have had a bad experience with us. We take complaints such as this very seriously and would really like to speak to you further on the matter. We ask that you please contact our team member who deals with client care on 01792 529621 or by email to natalie.corbi@jcpsolicitors.co.uk. Kind regards.
Commercial
20/09/17 - Reviewed by Anonymous
I would never use this solicitor again. Many concerns such as unnecessary delays e.g. Documents sitting on supervising solicitors desk for a week despite making it clear that time was of the essence; inaccurate accounts (NB check your bill carefully) etc. When I did make a complaint, it was investigated by the supervising solicitor who was cited in the complaint!
19/12/17 - Response by JCP Solicitors
We are very sorry that you were unhappy with our service and the way in which we resolved the complaint. With the best will in the world, misunderstandings and problems occur from time to time.
We aim to deal promptly, fairly and effectively with any concerns or issues you may have, about any aspect of our service. In this situation as ask that you please refer to our concerns page on our website: https://www.jcpsolicitors.co.uk/site/about/any_concerns/
Conveyancing/property
15/02/17 - Reviewed by Anonymous
Would definitely never use. They charge extortionate fees for doing very little work. £1420 just too assign a lease. and £1600 to write a few letters.
21/02/17 - Response by Anonymous
We are very sorry that you have concerns about our service. With the best will in the world, misunderstandings and problems occur from time to time. Â Should you inform us that you feel we have failed to meet our own standards or your expectations of us and that you wish to bring your concerns to our attention, we will do all that we can to resolve any issues quickly and efficiently.
We aim to deal promptly, fairly and effectively with any concerns or issues you may have, about any aspect of our service and would really appreciate the opportunity to put things right for you.
Complaints may be provided through verbal or written means, and should be directed to our Risk and Compliance Officer, Natalie Corbi 01792 529621Â natalie.corbi@jcpsolicitors.co.uk.Â
Conveyancing/property
11/05/16 - Reviewed by Anonymous
DO NOT USE THIS SOLICITORS. Appalling service and incompetent staff. Unfortunately we had to use them as part of our mortgage broker deal. If you find yourself in this position it's worth getting a solicitor you know are competent to check any paperwork they produce. Thank God we did as they manged to produce incorrect documents twice! Just useless. I would score zero if I could.
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