13 reviews (3/5) and information for McLernon Moynagh , Holywood

18/10/17 - Reviewed by Anonymous

If I could give zero I would. We had a horrendous time with Roger McLernon as our solicitor. Impossible to communicate with. He did not respond to emails or phone calls. At every step of the way he told us that he was awaiting documents that he had requested. Each of these documents we ended up chasing and obtaining ourselves after discovering that Roger had not in fact requested them at all. We had constant lies and excuses and what should have been a straightforward sale turned into an extremely stressful ordeal. We were constantly fobbed off by Michelle and Roger. Our infuriated purchaser pulled out in the end due to multiple unnecessary delays.

Was this review helpful?  
25   22

Respond   Report abuse

20/06/17 - Reviewed by Anonymous

It took nearly a year to get deeds for my property. One can accept that there may be problems in gaining a response from the Land Registry but not getting answers to queries whether by phone, email or letter from a solicitor does underline the poor quality of service and customer care.

Was this review helpful?  
29   23

Respond   Report abuse

26/12/16 - Reviewed by Will

Far to slow. Never respond to emails. They just don't seem to care. Nightmare

Was this review helpful?  
32   23

Respond   Report abuse

01/11/16 - Reviewed by Anonymous

Avoid this solicitor at all costs. We have been waiting for them to complete our "quick sale" for 5 months. They don't answer their phones nor respond to any other communications. We have had estate agents phoning us to ask if we'd heard anything from them. When they finally sent through documentation it was incomplete. It took us to ask them to give us all documentation they had so that we could personally bring it to another solicitor for them to actually start doing something. When I mentioned to an estate agent we were dealing with Roger Mclernon they actually said "we have nothing but problems with them". In a word - awful.

Was this review helpful?  
24   22

Respond   Report abuse

07/09/15 - Reviewed by Anonymous

Dreadful service, virtually impossible to speak to, when leaving messages with reception our calls were not returned and our emails were ignored. When updates were given as to current status of conveyance we were frequently lied to only to later find out work had not been done, searches had not been completed, deeds had not been requested etc. Stretched what should have been a simple conveyance out to several months putting the whole sale at risk.

Hiring McLernon Moynagh was a huge mistake which caused us significant amounts of stress. We will never use their service again and would encourage others to avoid.

Was this review helpful?  
23   24

Respond   Report abuse