34 reviews (5/5) and information for QualitySolicitors Chapman & Chubb, Alfreton

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5.0 stars average for QualitySolicitors Chapman & Chubb from 34 reviews  
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QualitySolicitors Chapman & Chubb, Alfreton

How to find us

103 High Street, Alfreton, Derbyshire, DE55 7DP

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QualitySolicitors Chapman & Chubb is a highly regarded legal firm with offices located in Somercotes and Alfreton.

We represent both businesses and individuals throughout Derbyshire and Nottinghamshire and offer legal expertise in a vast array of matters, from family law and injury claims to employment law for businesses.

We pride ourselves on being the name of choice for the people and businesses of Derbyshire and are devoted to providing first-rate legal advice catered to both your finances and your legal requirements.

With our free initial assessment promise, you can talk to us worry free before deciding what action to take. Plus our no hidden costs promise ensures that you know what our costs are upfront so there’ll be no unexpected surprises.

Languages spoken English

Reviews

5.0 stars average for QualitySolicitors Chapman & Chubb from 34 reviews

Based on 34 review(s)

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Summary

5 stars   29
4 stars   2
3 stars   0
2 stars   0
1 stars   3

Legal services at this branch

  • Children
  • Family - general
  • Family - mediation
  • Landlord and tenant - residential
  • Litigation - general
  • Personal injury
  • Private client - Probate
  • Private client - trusts
  • Private client - Wills

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QualitySolicitors Chapman & Chubb

Conveyancing/property

1 stars

09/12/20 - Reviewed by Graham

The service was terrible from this company, I found them to be very unapproachable and patronising, they charged me four times as much as was originally quoted, some of which was acceptable however the majority was not, the fees were overinflated and did not reflect the work that was needed to be done at all. The whole experience for us was difficult and too drawn out. The conveyancor we dealt with was very difficult to speak to, often talking to us as if we were criminals and not clients, she refularly spelled our names wrong on paperwork and even used the wrong name completely on one occasion. It hardly inspired a feeling of confidence. We feel the advice provided was inaccurate and often plain wrong, not the sort of thing we would expect from someone who claims to be a professional.

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This review is for our Somercotes branch

23/12/20 - Response by QualitySolicitors Chapman and Chubb

Hello Graham.

Thanks for taking the time to leave a review.

We are very sorry you’re not very happy with our service. A big part of the way we improve is by taking on board and acting on feedback when we don’t hit our usual high standards. Our senior partner already has your file on her desk and has been in communication with you directly about your observations. You will appreciate that your transaction became very complex due to a number of factors which were not apparent when you first asked us to act for you.

Our senior partner has already agreed to contact you further once she has undertaken a comprehensive review of your file.

Although we will be in touch shortly, if you have any immediate concerns please contact us on enquiries@chapsol.com’’

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QualitySolicitors Chapman & Chubb

Divorce

1 stars

21/05/20 - Reviewed by Anonymous

I would serious recommend that you avoid this solicitors. The service I I received was appalling to say the very least. To be honest I could have done a better job myself. I am truly in deficit due to their lack of Duty of Care.

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This review is for our Somercotes branch

07/06/20 - Response by QualitySolicitors Chapman and Chubb

Thank you for your comments. In the absence of any details we are unable to identify how we may have acted for you. If we have fallen short of the high standards of service for which we are usually known we would like to investigate this further. Please could you call us on 01773 540480 or get in touch via email at abc@chapsol.com so that we may learn more about what happened and how we can resolve any issues.

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QualitySolicitors Chapman & Chubb

Personal injury

1 stars

06/11/19 - Reviewed by Gemma

I would avoid this solicitors. The service i and my family received was terrible to say the least. They want 25% of your claim for basically doing nothing. I really wish i had gone elsewhere. They do not stick to there own terms and conditions.

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This review is for our Somercotes branch

20/11/19 - Response by Russell Taylor

Thank you for your review. We appreciate that due to staffing changes your case was passed between solicitors and we are aware this was frustrating to you. We did however settle your claim within the timescale that we advised at the outset and, although we also made you aware of our fee at the outset, we did address this with you directly and were of the understanding that this was to your satisfaction.

We do value your feedback as it helps us to identify areas to improve and we have taken your comments on board to share with the appropriate members of staff.

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