11 reviews (3/5) and information for Ackers Solicitors Limited, Reading
How to find us
5 London Road, Twyford, Reading, Berkshire, RG10 9EH
Languages spoken English, Malay, Tamil
Size of firm 3 solicitors
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- Commercial property
- Company and commercial
- Conveyancing - residential
- Employment
- Family - mediation
- Judicial review
- LPA - Health and Welfare
- LPA - Property and Affairs
- Private client - disputed probate
- Private client - disputed wills
Filter Reviews
General Legal advice
08/01/23 - Reviewed by Anonymous
Very disappointed with abrasive, rude and aggressive manner of solicitor. Recently visited for advice as my mother had sadly died and her will was held at this solicitor. Initially met a trainee who was very polite, she took details went to check on the will. A different lady returned, no introduction, rude and aggressive manner. We asked for a very rough idea of price, and an explanation of the probate process, we received an evasive reply which it turned out was unnecessary as later discovered this company are part of another company who have a price estimate structure online. We could have been easily referred to this which had all the information needed,
The manner of this lady was appalling, particularly when dealing with recently bereaved clients. My husband and I were actually quite shocked and upset following our experience with Ackers, we have since removed the will. Having now looked at other reviews we see this is not an isolated incident as others have complained of a similar experience with the same solicitor. Would not recommend.
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Conveyancing/property
11/03/22 - Reviewed by Thorough and very effective
Conveyancing is no fun but getting it wrong would be disastrous. Tilly was thorough and pedantic in the way only a lawyer can be but very effective. Would use again.
Was this review helpful? 34 29
Conveyancing/property
25/09/21 - Reviewed by Will
Great service through out. And the price was reasonable.
I would recommend.
Was this review helpful? 28 36
General Legal advice
15/03/20 - Reviewed by Mrs. Janet ROBSON
I have been a client of Ackers Solicitors in Twyford for ten years. They have always provided me with clear advice and carried out my request promptly. The fees were very reasonable.
I would recommend them with full confidence.
Was this review helpful? 32 46
20/07/21 - Response by BeadiestofBeadyEyes
I think your claim of ten years might not be entirely truthful, according to companies house they only incorporated in 2017.
https://find-and-update.company-information.service.gov.uk/company/10627901
Conveyancing/property
15/03/19 - Reviewed by N/a
Absolutely appalling customer service. Tilly was not willing to respond to queries in email and when asking for clarification over the phone, she shouted and hung up. Please avoid this solicitor as they are totally unprofessional and not willing to put in any work.
Was this review helpful? 46 31
Will and probate
19/01/18 - Reviewed by Anonymous
I rang for an appointment for will making and power of attorney,someone was supposed to ring back and I’m still waiting,utter incompetent,shocking every enquiry deserves a response.I hate the fact that in today’s world companies are still doing this.Every potential customer is important.
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55 49
Conveyancing/property
02/11/17 - Reviewed by Anonymous
An excellent service in every way. He was very professional, thorough, polite and very helpful. I cannot speak highly enough of him and would definitely recommend his services. I will certainly be using him again as will my family.
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38 50
Conveyancing/property
20/03/17 - Reviewed by Anonymous
Utterly incompetent. They forgot to take a deposit from my buyer on exchange, despite me having to pay one to the house-builder I was buying from, so if it had fallen through I'd have been massively out of pocket. They were slow, annoyed the builder's solicitors with pointless questions that I'd already told them the answers to (turfing of the front garden etc.), kept adding new charges on despite having quoted me an all-inclusive fixed fee..... So atrocious I couldn't believe it.
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40 33
General Legal advice
20/12/16 - Reviewed by Anonymous
One of the most rude, unprofessional and incompetent solicitors I have ever had the misfortune to come across.
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38 26
Conveyancing/property
14/06/16 - Reviewed by Anonymous
The most unhelpful law firm I've had the misfortune to use. She is the rudest lady to deal with and I can't imagine anyone returning, I certainly won't.
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37 31
General Legal advice
31/08/12 - Reviewed by Anonymous
The work here was courteous, meticulous, thoughtful prompt and very well priced indeed.
I highly recommend this solicitor.
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36 30
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