Bassets solicitors reviews & information

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<p class='center'><strong>11 reviews/comments</strong></p><div id='chart'></div><p class='center'><a href='#solicitorreviews' title='View reviews/comments for this solicitor'>View all reviews/comments</a></p>
(11 reviews/comments)

Rate Bassets solicitors


156 High Street
Rochester, Kent, ME1 1ET

Tel: 01634 400161

Areas of law reviewed: Conveyancing/property law, Divorce law, Family law, Criminal law

Reviews

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Bassets solicitors

05/06/18 - Rating by Anonymous

Area of law reviewed: Family

1 star rating

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Like many of the other reviewers - I have contacted them via email and phone - not even the courtesy of a standard reply. Secretary promised solicitor would ring back - didn't. I had a query re. a will and title of property (both of which are held by this company). Certain urgency as I was leaving the country - but nothing. Also my cousin seeking to finalise power of attorney for my sister had to wait and wait for the approptiate forms - putting him in a difficult and embarrassing situation having to source money to pay for my sister's private care! Not the efficient and professional service as mentioned on their website!!

Bassets solicitors

23/11/17 - Rating by Anonymous

Area of law reviewed: General Legal advice

1 star rating

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0/5.
Absolutely shocking service.
Do not use this company if you want a responsive timely professional service.
Use this company if you expect delays, no communication and a very low quality customer service.
What you get here is solicitors who do not respond.

Bassets solicitors

12/10/17 - Rating by Anonymous

Area of law reviewed: Conveyancing/property

5 star rating

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Very professional , made the experience of selling and purchasing my property straight forward. Excellent communication and service.

Bassets solicitors

03/08/17 - Rating by Anon

Area of law reviewed: Criminal

5 star rating

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Very helpful and professional, helped me with my case at Court and I received a first class service. Would definitely recommend.

Bassets solicitors

01/07/17 - Rating by Ryan Holmes

Area of law reviewed: Conveyancing/property

1 star rating

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This firm has a 19th century approach to communication, i.e. they don't believe its necessary. Steer well clear.

Responses

14/07/17 - Response by Anon

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Couldn't agree more with the previous posts - I am an executor of a persons will and find it almost impossible to speak with or contact the solicitor processing the paperwork. Never available to speak to, always either at a meeting, with a client or not answering their phone - messages left with the secretary with promises of a telephone call back never happen. You get the impression as the client you are there for the solicitors convenience
Dickensian in attitude which fits well for Rochester's past association, would never use them again and recommend no-one else does - will be filing a complaint to the Law Society.


09/05/18 - Response by Anonymous

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that is because developers and their solicitors want to push all their costs onto a buyer and increase their legal costs.


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Bassets solicitors

13/05/17 - Rating by Anonymous

Area of law reviewed: Divorce

1 star rating

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very poor service in dealing with my divorce thay helped my ex more then thay helped me and thay were working for me would nether use them again or recommed them.

Bassets solicitors

09/05/17 - Rating by Anonymous

Area of law reviewed: Conveyancing/property

1 star rating

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The fact that they don't even answer their phone should be a good indication of the continued poor service you will become accustomed to if you use this practice. The poor advice or lack of it has cost me thousands.

Bassets solicitors

03/02/17 - Rating by Anonymous

Area of law reviewed: Conveyancing/property

1 star rating

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Highly unprofessional and rude solicitor dealing with the conveyencing of my home. My experience echoes the four previous reviews on here. They do not respond to emails or phone calls and make mistakes that will cost you even more money to put right in the end. Avoid these solicitors at all cost!!!

Bassets solicitors

22/11/16 - Rating by Anonymous

Area of law reviewed: Conveyancing/property

1 star rating

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Avoid at all costs. Take weeks to respond to any communication. Might as well burn your money for the help this firm will provide.

Bassets solicitors

08/03/16 - Rating by Anonymous

Area of law reviewed: Criminal

1 star rating

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They are shocking didn't once deal with my case in the correct manner ended up with days in jail and had to serve extra days due to not correctly providing information and also they never bother to reply or answer when ring

Bassets solicitors

05/03/16 - Rating by Anonymous

Area of law reviewed: Conveyancing/property

1 star rating

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process is very slow and the telephone is never answered. call backs do not happen.


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