Berry Redmond Gordon and Penney solicitors reviews & information

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(4 reviews/comments)

Rate Berry Redmond Gordon and Penney solicitors


50 boulevard, Weston super mare
Weston-Super-Mare, Avon, Bs231nf

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Rate Berry Redmond Gordon and Penney solicitor
Berry Redmond Gordon and Penney solicitors

11/07/17 - Rating by Anonymous

Area of law reviewed: General Legal advice

1 star rating

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This firm proved to be the worst kind of solicitor possible for Criminal Law representation. All of the following applied during my dealings with them. Money-first mentality - They demanded up-front money from me (unethically as it finally turned out, thanks to my own investigations). Money finally and very reluctantly refunded to me up to 14 months later after payment. Misplacement/loss of documents - claimed not to have received a document I delivered by hand. Claimed to have sent letter’s that I have never received. Failed to adhere to their own Terms and Conditions. Attended Court without supporting file – which ‘had not been supplied by the office'. Only contacted witnesses within just a few days before Trial - and then only after I chased them. Despite having contact details for nearly 6 months. Requested my personal copies of important documents, with a promise to return a.s.a.p.. These were eventually demanded back by me and collected personally 13 weeks later, after numerous reminders for their return were ignored. Displayed ignorance of Legal Aid process and made their own decision that I did not qualify for it and therefore had to pay - which I did. They were WRONG. Despite paying nearly £14,000 to them I had to repeatedly press them for a receipt, which I eventually received over 1 year later, on un-headed note paper. They failed to monitor rudimentary administrative disciplines to ensure that the legal processes they assumed responsibility for were carried out in an efficient and timely manner, yet their own firm's financial cost recovery process was dealt with promptly and efficiently. They repeatedly stalled and prevaricated to cover their inefficiencies as in above item where my interests were concerned. When I demanded an immediate refund of the monies due back to me they showed no sign of acting speedily to correct their unethical demand for my money. When I did eventually get my overdue refund from them, they miscalculated, conveniently and unsurprisingly, in their favour - Something else I had to point out to them. They misinformed me, stating all original documents would be returned to me after the Trial - they were also WRONG about this. Legal Ombudsman has been notified of all of the above. This firm behaved as stated above - use this information as you think fit in your search for a suitable solicitor.

Berry Redmond Gordon and Penney solicitors

11/07/17 - Rating by Anonymous

Area of law reviewed: General Legal advice

1 star rating

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My experience was the same as previous critical Solicitor reviews of this firm - too much to go into. Avoid at all costs.

Berry Redmond Gordon and Penney solicitors

10/07/17 - Rating by Anonymous

Area of law reviewed: General Legal advice

1 star rating

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Following my previous review of this Firm dated 25th October 2016 I have received a settlement payment made to me by this awful firm of Criminal Law Solicitors.
This payment was made after I reported my treatment to the Ombudsman.
The people who 'handled/mishandled' my case with this Firm were;-
MARILYN PITTMAN - Senior Legal Assistant
JUDITH MILLS - Partner with ultimate responsibility for my case.

Berry Redmond Gordon and Penney solicitors

05/06/17 - Rating by Anonymous

Area of law reviewed: General Legal advice

1 star rating

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A very bad experience dealing with this firm for criminal legal representation. Unprofessional and ignorant of court/legal aid process. Office is like a DHSS reception area. Charges are huge and not even an offer of a cup of tea/glass of water during a 3 hour meeting in a hot, stuffy, non-airconditioned dreary room. DEFINATELY NOT recommended.


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