424 reviews (4/5) and information for Birchall Blackburn, Manchester
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20 Kennedy Street, Manchester, Manchester, Greater Manchester, M2 4BY
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Legal services at this branch
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Family
15/02/24 - Reviewed by Michael
I was recommended to Gillian Graveson by solicitor DominicThompson of D T Law in Preston, who told me that she was the best person to deal with the family legal problems I was having to face, after the passing of my late wife. Dominic was not wrong!.
I cannot begin to tell you the vast legal problems she had to encounter, in dealing with my late wife estate. My financial claim against the executors was so complicated and convoluted that it has taken 2years and 6 months to arrive at a conclusion.
During this time Gillian and her associate solicitor Ellen Woodward kept me updated, nobody could have done more than these two professionals, I cannot Thank them enough, I know they are part of a large firm of solicitors, but as far as I am concerned, they treated me very much as an individual client and not just a number.
I wholly recommend this family team at Birchall Blackburn Solicitors, Preston.
Conveyancing/property
16/11/23 - Reviewed by SG
We sold our flat via auction and the conveyancing honestly couldn't have gone any smoother. Jane and Jessica (Preston office) explained everything clearly, answered all our questions and made sure the correct paperwork was in place. We completed within a month of the sale. I wish all property sales were this straightforward!
General Legal advice
09/11/23 - Reviewed by Patrick Peyton
Very friendly professional service. Rory dealt with all correspondence on time . Would definitely recommend to others.
Conveyancing/property
31/10/23 - Reviewed by Anonymous
This has been one of the worst experiences imaginable. Throughout the process information has been sparse and slow, we always need to chase and there is no sense of urgency.
Completion was due to take play yesterday (monday), it still has not on Tuesday. Our bank sent the fund on Friday however BB lost them in a barclays holding account for the whole of Monday, missing the completion date entirely! Once they found the fund they transfered them to the incorrect sort code on the far side.
So now we still have no idea when or even if they can complete and we will have to cancel our move and incur the costs and massive massive inconvenience this has caused.
Still there is no sense of urgency, they are sitting around, doing nothing till at least lunch time before changing their bank again. There is no excuse for this level of incompetence.
Please avoid this company at all costs, I wouldn't wish this experience on anyone
Conveyancing/property
23/08/23 - Reviewed by Georgi Lokmadzhiev
Happy with how quick the whole process took. The solicitors working on my case was very helpful. Only one occasion when questioning about the gas and electric safety certificates we had delays in receiving the documents.
I was unable to reach anyone on the phone, so I only communicated through email. Email communication was at a good level.
General Legal advice
14/08/23 - Reviewed by Idris
All in all, I can confidently say that my experience with Birchall Blackburn was nothing short of exceptional. Their professionalism, organisation and ability to handle concerns with ease truly set them apart. They made what could have been a daunting process feel effortless, and I am grateful for their dedication to ensuring a positive outcome. I wholeheartedly recommend their services to anyone seeking a reliable and effective property solicitor.
Conveyancing/property
19/07/23 - Reviewed by Bryan
Hanna Smith and her team made extraordinary efforts to make sure that our house purchase completed in the end. I know there were very difficult circumstances with little real assistance and in some cases obstruction on the part of the vendors and their solicitors, but the team a Birchall Blackburn always dealt with it in a professional and constructive manner and we got a positive result in the end. Thanks to Hanna, Vicky and Joe for all the assistance in the sale of our previous property and the purchase of this one.
Conveyancing/property
19/07/23 - Reviewed by Will
Process took a long time. Carl and Liz were professional throughout though. Disappointing that costs escalated without much warning.
Conveyancing/property
07/06/23 - Reviewed by Jan
The attention to detail, and help (constantly) from Joe was incredible. Ours was not a straightforward application, and was fraught with complications that had to be worked around. Joe managed all of that really well, and we thank him for that.
Conveyancing/property
01/06/23 - Reviewed by D. Gu
Reda and the team have helped us tremendously through the sale of our house. When we were stressed due to the mistakes from the other side's solicitor, Reda's excellent communication on a timely manner has been a great assurance and consolation along the way. We especially loved Reda's calm and professional manner on the phone, prompt reply to the email correspondence and firm attitude when facing the challenge from the other side.
Kyle has been introduced for the contract exchange and he’s been in close contact to inform us of the progress with fantastic communication too.
We highly recommend and could not recommend enough for anyone to use Reda's First Class service!
Conveyancing/property
22/05/23 - Reviewed by Shaun Gallagher
I instructed Birchall Blackburn to deal with the sale of my late aunts house. Having never been involved with selling a property before, I was lucky to have dealt with Liz, who made the process relatively easy for me by answering all my questions, giving me advice and promptly dealing with the numerous pieces of documentation required. Would highly recommend Birchall Blackburn.
Conveyancing/property
02/05/23 - Reviewed by Hina
I am first time buyer and a really busy person. Reda Dalibey handled the purchase for me. It was such a smooth process that I hardly had to get involved in anything. The whole process was done in time and efficiently. Thank you Reda and Birchall Blackburn law firm.
Conveyancing/property
18/04/23 - Reviewed by Lawrence
It was easy to contact my solicitor and speak to him., throughout the buying and selling process. If he wasn't there my message was passed on without a problem
General Legal advice
11/04/23 - Reviewed by Niall Sheridan
I have worked with Kerry Snookes at BBL for over a year in successfully completing both a Deed of Variation and Redemption/Remortgage transaction and have found her to be responsive, communicative and effective which has allowed me to close as quickly as I wanted. I could therefore recommend her services to anyone looking for a conveyancer.
Their New Business Team is also responsive and diligent in preparing quotations.
Conveyancing/property
05/01/23 - Reviewed by Sebastian Owodzi?
Our house purchase was very rushed because of the other party in the chain. They were able to get everything sorted out for us to complete just before Christmas break!
Thank you for the best Christmas gift we could get!
Conveyancing/property
17/11/22 - Reviewed by Nara
It was a terrible experience since the beginning. It took ages for the first team to kick off my documentation process and they were very disorganised, asking several times for docs that they had already. This delayed the process in many days and resulted in high costs with Airbnbs and huge levels of stress to me. Then when it moved to the solicitor, he didn't advise/inform me on critical things that ended up being very disruptive e.g. that the seller had a mortgage and a date to leave the property and to leave it earlier – around the date that the solicitor told me would be possible – they would be breaking the contract and need to pay a fee. Because I was desperate with nowhere to go, I paid the fee, but this should be on BBL. Finally, now, 3 months after the completion date, the estate management still hasn't got the service charge money from BLL (that I paid the day BEFORE the completion date), therefore they couldn't transfer the property to my name and haven't sent any orientations/correspondence re the flat to me. 3 months!
Will and probate
11/10/22 - Reviewed by Keith Gorton
A dependable and professional service is guaranteed from this long-established Law Firm in the heart of Preston. The updating of a Will and the drawing up of Powers of Attorney were ably and efficiently carried out by Ms Jessica Watkinson in the most helpful and friendly manner, with prompt attention to detail. Warmly recommended!
Conveyancing/property
25/09/22 - Reviewed by Poor communication and unhelpful
The most unhelpful and rude conveyancing solicitor I have come across. From start to finish there was lady of informative commutation. Delay after delay. Some were justified but getting the information was like getting blood out of a stone. Transfer of completion funds left to the last minute resulting in delays further up the chain. Totally inconsiderate for the rest of the chain.
General Legal advice
20/04/22 - Reviewed by Linda Perry
Birchall Blackburn Law took on my case, went out of their way to reassure me and even come to my house to save me from having to make an extra trip out. Over all I'm very pleased with their service and very pleased with the outcome would highly recommend Birchall Blackburn law.
Conveyancing/property
13/04/22 - Reviewed by Dave Dixon
I used this company for conveyancing. I was skeptical about online service - no need to be. It was excellent and my solicitor - Catherine Donald got back to me within minutes every time.
Well priced, great service.
A smooth transaction.
Conveyancing/property
15/03/22 - Reviewed by Barbara Jenkins
We were recommended Birchall Blackburn Law by a colleague and we are so glad we ended up going with them. We purchased and sold our property with them. Their quote was competitive and there were no surprises along the way, the whole process was smooth and we did not have to do any chasing. Communication was really good via the portal as well as via email and phone, it was very easy to get in touch and speak to Bradley when needed and he was prompt to reply if he was not available. Very easy to verify things electronically which was important as we are located down South! We would use Birchall Blackburn again as we had an excellent and efficient service.
Thank you!
Conveyancing/property
01/03/22 - Reviewed by Thank you Ryk
RyK William was brilliant, he dealt with my case quickly and efficiently! He knew his stuff. Made the process so easy!
Conveyancing/property
28/02/22 - Reviewed by Alison
Prompt responses from Ben at all times - he kept us up to date and made the whole transaction so easy for us. In a very stressful time (moving home, jobs and countries!) this was invaluable and we would not hesitate to use Birchall Blackburn again.
Conveyancing/property
09/02/22 - Reviewed by Nzube Ezeh
I just want to say a big thank you to Saadia Hussain and Colette for a smooth and stress free transaction in acquiring our new home. Communication was 100%
There's no doubt in their expertise in Conveyancing skills.
I highly recommend Birchall Blackburn Law to everyone.
Conveyancing/property
03/02/22 - Reviewed by John Doldon
Mark was brilliant with our recent house move. Always responded to emails and phone calls promptly. Extremely efficient. Also good value- less than an online firm recommended by our seller's estate agent.
No hesitation in recommending and would certainly use again.
Thanks mark
Conveyancing/property
14/01/22 - Reviewed by Jordan
I was hesitant to use Birchall Blackburn Law initially as they are based far from where I live but I am glad we chose them. Rabiya was friendly, professional and very understanding of our situation. I was a first time buyer full of questions, Rabiya took the time to answer and explain any questions that I had. BBB use a portal system which is easy to access and secure removing the need for face to face interactions or sending documents through the post. If I purchase another property I will be using Birchall Blackburn Law, highly recommended.
Conveyancing/property
12/01/22 - Reviewed by Usman Jawaid
Excellent service and customer experience. My conveyancer Mark was brilliant throughout the whole process. He helped guide and support the case with great response times and took the stress out of the home moving process. Without a doubt would use Mark again and thank you for your help.
Personal injury
22/12/21 - Reviewed by Julie Wright
Mahima has represented us following an accident involving French people in the UK. Despite the language barrier and the constraints of covid, she has worked so hard on our behalf, In fact I would say that she has truly gone the extra mile. Mahima has given us an extremely professional service but at the same time she she has been compassionate. She has worked hard to make sure that everything was understood in both English and french. The end result has been extremely positive and I highly recommend the services of Mahima and Birchall Blackburn. We are all very grateful to her for the work she has done on our behalf.
Conveyancing/property
03/12/21 - Reviewed by Joanne Lou Harland
The conveyancing team were wonderful. Our solicitor was Karen and she was very approachable and friendly. If we needed further explanation or guidance on something, she was always happy to help and explained things very clearly.
We were surprised how quickly the whole conveyancing process moved along and were in our new home miles before we thought possible. It was minimal stress and very efficient every step of the way. Thank you to all!
Conveyancing/property
30/11/21 - Reviewed by Lilia Citea
Hello, first of all I want to thank you for your great work, at the same time I am very happy that the day has come to receive news about the completion of the process. I can say that at the beginning of the process I was a little skeptical about the online process. But it has become a fairly quick process with a very professional and very prompt team behind .Thank you again for all your work and definitely we will come back for your services in the future.
Medical negligence
25/11/21 - Reviewed by Jennifer Dobson
The staff were always helpful and responsive getting back to me, they took the time to explain everything to me and made the process more straightforward than I expected. The settlement they negotiated was pleasing and I would definitely recommend them to others with a clinical negligence claim.
Conveyancing/property
23/11/21 - Reviewed by Liam Drew
We completed on our residential property yesterday and even though the sellers solicitors were slow at times, the property was unregistered and the transaction was a probate sale, both Saadia and Colette were great to deal with.
They answered all emails and questions promptly and explained every question we had in detail.
I would definitely use Birchall Blackburn Law again.
Personal injury
15/11/21 - Reviewed by Andy T
I would like to thank and recommend robert jones for his expertise and professionalism in representing me in a compensation claim which was not entirely straight forward. Roberts advice and knowledge were without fault. Communication and updates were both regular and informative and not once did i have any issue in contacting him for assistance. A pleasure to deal with.
Conveyancing/property
11/11/21 - Reviewed by Gary Cross
If I could give six stars I would.
Mark has been absolutely brilliant from start to finish.
Very friendly and nothing was too much trouble. Extremely prompt with all correspondence just made the whole process so easy .
He is in very real danger of giving solicitors a good name.
Gary Cross
Conveyancing/property
08/11/21 - Reviewed by Neil Curtis
From start to finish the conveyancing, which was very complex, was dealt in an extremely efficient manner from start to finish. I have been delighted with the professionalism and friendliness of Dawn who dealt with our house purchase. I would certainly recommend Birchall Blackburn Law to you if you are buying your next house.
Conveyancing/property
02/11/21 - Reviewed by Trevor Pickering
We sought Birchall-Blackburn's conveyancing services for the sale and purchase of our properties.
Mark and Clair were appointed to us as our solicitors.
Mark Ainsworth was the lead solicitor and he dealt with every single query and problem promptly as did Clair in support.
I can't speak highly enough of them.
I have no doubt that without them pushing the process along as they did, we would probably have been moving in to our new home at Christmas instead of now.
Absolutely outstanding service.
Many thanks again to the team.
Trevor and Sara Pickering.
Personal injury
18/10/21 - Reviewed by Linda Todd
Used BBL to claim compensation for my Dads industrial injury. Ronan was kind, compassionate and professional all the way through the claim. Dad really enjoyed meeting him at the start of the claim. We were kept informed all the way through the process right to the end. Would certainly recommend them.
Conveyancing/property
07/10/21 - Reviewed by Andrew Ryan
Excellent service, excellent communication from Ella and her team. Our first time buying a house and it was a breeze. Thank you.
Conveyancing/property
29/09/21 - Reviewed by Jen Flannigan
Collette and Saadia were fantastic from beginning to end. Kept us updated, answered any queries straight away, I couldn’t fault them and made the house move less stressful. Would highly recommend.
Personal injury
13/09/21 - Reviewed by Julliet Wallace
Birchall Blackburn are a first class, professional company that I would highly recommend. My case was a rather complicated personal injury claim that took four years to reach a positive conclusion, and the help, advice and support offered by the solicitor assigned to represent me was always presented in a straightforward and professional manner. My solicitor (Mervin) is one of life's gentlemen, who was always available to see me through the roller coaster of emotions that came with the trials and tribulations of my case. Thank you for all your hard work.
Conveyancing/property
11/08/21 - Reviewed by Jon H
Very good conveyancing for the sale of my house. Prompt service and easy to stay in touch. Many thanks!
General Legal advice
04/08/21 - Reviewed by Paul Hodnett
We have had current experience with Birchall Blackburn.
The process was explained to us clearly and we were able to ask any questions .Covid made it slightly more difficult, however our solicitor ensured our needs were met.The service we received ,was fast, excellent and the outcome exceeded our expectations.Overall it was a positive experience with empathy towards the client and his situation.
Divorce
02/08/21 - Reviewed by Dawn Harkin
Gill has been excellent in sorting my divorce and provided much guidance and support when needed throughout the long process, we got there!!
Divorce
02/08/21 - Reviewed by Dawn Harkin
Gill has been excellent in sorting my divorce and provided much guidance and support when needed throughout the long process, we got there!!
Conveyancing/property
29/07/21 - Reviewed by Theodore Thomas
We instructed Birchall Blackburn Law to assist us in purchasing a property and we are happy with the excellent service they provided. They responded promptly to emails and ensure that you understood their requirements.I have no problems with them and would definitely use them again if needed. I highly recommend them to anyone in need of legal help.
General Legal advice
27/07/21 - Reviewed by Mrs Branson
Fantastic service from start to finish. Just to say I am extremely happy with the service and would definitely use again and recommend to others. I am Particularly happy with Ella Hilton who was amazing.
General Legal advice
26/07/21 - Reviewed by Megan Welstand
Connor Bolton was always incredibly prompt at responding to any queries I had, both via telephone and email. Always made any changes when identified. Very professional and swift service. Can't thank you enough for the help Connor and Francesca provided. Made the whole process smooth and easy.
Personal injury
23/07/21 - Reviewed by Nichola Bond
Thank you to Robert Jones in the Catastrophic Injury Team who took the time to review my case following a referral from Roadpeace. He was honest with his opinion, courteous and professional given the circumstances of the case. Thank you, its much appreciated.
Conveyancing/property
21/07/21 - Reviewed by Anthony Swift
I recently sold a property for which Birchall Blackburn were the conveyancers. Throughout the process the staff were excellent in keeping me informed at all stages. I would have no hesitation in recommending this firm.
Conveyancing/property
20/07/21 - Reviewed by Craig McDonnell
They helped me purchase my new property and helped remove my name from an old property. All my reps were amazing at dealing with any questions I had over the process or every time I asked for an update! I will be coming back to these if I need them in the future.
Conveyancing/property
19/07/21 - Reviewed by Jane Paolozzi
Mark Ainsworth looked after our recent house move, including sale and purchase. He was fantastic throughout. Extremely efficient, quick and professional. It was very easy to communicate with him on a daily basis at times, if necessary which I haven't had experience of with previous solicitors. He went out of his way to resolve any issues we faced. Mark is an asset to the company. I wouldn't hesitate to recommend Mark Ainsworth or Birchall Blackburn to anyone.
General Legal advice
14/07/21 - Reviewed by Andrea Andrews
From my first visit when I was still reeling from leaving my husband I was treated with respect and kindness. The advice given was thorough and explained to me in a way I could understand as I have never been through anything like this before. Linda Pullinger made me feel supported and listened to, Thank you!
Conveyancing/property
13/07/21 - Reviewed by David
Just wanted to say a huge thanks to Julie Bird for her continued commitment in getting this transaction done in extremely difficult times with constant problems arising from purchase solicitor we wouldn’t be enjoying our new home without her Thanks again.
Conveyancing/property
12/07/21 - Reviewed by Ms Louise Evans
Thank you Birchall Blackburn Law for your excellent and quick conveyancing. Although we were only purchasing a property, Ambia Khatun dealt with our conveyancing within 9 weeks. I thought the portal was going to be difficult to use but it turned out to be rather straight forward. We picked up our keys today and we are delighted. Louise & Darren.
General Legal advice
07/07/21 - Reviewed by Violet Wangamati
I have fully appreciated the correspondence and communication I got from Birchall Blackburn Law .My representative was great in her approach and explanation.Under the current circumstances of Covid 19, l was very satisfied that the Log on portal allowed me to follow through the process and update the tasks as required. This was more important to me and additionally very informative.I could request my representative to break down the information that I wasn’t clear with ….and indeed she will break it down for my in a symbol layman language without the business language with regards to mortgages and buying, which was quite helpful. I could go on, in short, l recommend all my friends to use this firm as their system worked excellent for me well.It is transparent , clear and user friendly. As ,a first time buyer, I’m thankful to my representative as she made me feel so much at ease with less anxiety.My thought, was initially was ,whatever the results, my experience and end results will not be in vain.Natalie.H was a slice above in my own words. Brilliant job done well.
Conveyancing/property
06/07/21 - Reviewed by Sue Ralston
Ryk Williams has been outstanding, completing on a sale which did not appear to have a chance of completing before the June 2021 Stamp Duty Deadline, but he very quickly turned around all the legal work accurately and quickly and got the completion done. Credit where credit is due! Well done Ryk.
Conveyancing/property
05/07/21 - Reviewed by Joe Yates
Excellent service - I would highly recommend. They handled a complex sale and purchase for us. Kept us updated, responded to our queries in a timely manner and delivered a really great service. The team of solicitor and paralegal were very effective. Samantha the paralegal who handled our file was exceptional. We would definitely use them again.
Conveyancing/property
02/07/21 - Reviewed by Lance Gardiner
I appreciate that this was a very busy time for conveyancers and I am very grateful that the deal was completed in a reasonable time frame. The staff (Shaun'Tay and Tanzeema) were very friendly and helpful with responding to queries on the phone but could be a little more proactive in providing status updates by email.
Conveyancing/property
01/07/21 - Reviewed by Disgruntled
1 Star is far too many for this company. Trying to get information from them is like trying to get blood out of a stone. VERY POOR service. Refusal to correspond to agents is high on the list. AVOID AT ALL COSTS if you want a quick professional service.
Conveyancing/property
20/05/21 - Reviewed by Ross Williams
Ellen has been a tremendous help during a tricky period. Providing much needed advice and explaining everything perfectly each step of the way. Very much recommended.
General Legal advice
17/05/21 - Reviewed by Zara Irani
Birchall Blackburn Law assisted us with the purchase of our first home. As this was unknown territory for us, we needed a lot of help and support navigating through the process. The team were readily available, polite and understanding. We felt confused by some of the processes and time-lines on occasion but working with an empathic, knowledgable team- in particular Emily Cowland- was indispensable in getting us the kind of home and representation we needed. Thank you!
Conveyancing/property
12/05/21 - Reviewed by Ashit Sinha
We had recently purchased a property and instructed Birchall Blackburn as our Solicitors which was dealt by Joe Witkiewicz. We were extremely pleased with Joe's professionalism, care and approach to dealing with the purchase. All our queries were always addressed in detail and wherever we had doubts, Joe would provide explanations and options. This ensured we completed our purchase with the full legal knowledge of what we were doing. Guess what, we approached Birchall Blackburn again for our next purchase as we found Joe to be so good. On our instructions, Joe handled our second purchase and once again Joe impressed us with his knowledge and care. Whenever we had any queries, Joe would be able to understand the concern behind it and respond accordingly to keep us informed and also up-to-date. You may have to wait a few days for Joe's response and may not always get him on the phone, but he always responds and with the right answers. Highly recommend Joe who also has created a fantastic team around him.
General Legal advice
07/05/21 - Reviewed by Sam Berry
Friendly, Fast and professional.
It was a pleasure having Suzan and Sharon representing me.
General Legal advice
06/05/21 - Reviewed by Amna Talal
Working with Birchall Blackburn law, and in particular with Saadia Hussain, has been the most proficient and professional experience. The matter was dealt with great competence and all the steps were completed on time and without complications. Saadia always kept us abreast on all the steps and was prompt in email replies to any queries raised by us. A transaction usually experienced to be stressful and daunting made simple and fluid. Thank you very much for a great service and best of luck to Birchall Blackburn Team.
Will and probate
14/04/21 - Reviewed by Anni Silverdale Poole
From the moment I was introduced to Amy Worthington I knew I was in very professional hands. As a result of her excellent communication, kindness and quality documentation I will be using her again and again.
Divorce
06/04/21 - Reviewed by Mr Church
Birchall Blackburn have navigated me through a difficult Divorce and Financial Settlement, at all times giving me clear and concise options to bring the Divorce and Financial Settlement to a satisfactory conclusion. Gill Graveson and her team, acting with courtesy and professionalism throughout.
Conveyancing/property
30/03/21 - Reviewed by David
Second time we have used Birchall Blackburn Law for our house move and again cannot fault the service. Available and contactable throughout the week and answered my questions readily. I would recommend this company to my friends and if needed we will seek them out in the future. Many thanks to Dawn and Jessica.
Conveyancing/property
18/03/21 - Reviewed by Clare
I was really impressed with the service. I found our solicitor and her assistant to be very responsive, helpful and provided excellent communication throughout the process, right up to completion.
Will and probate
09/03/21 - Reviewed by Hayley
Christina , at Birchall and Blackburn, was very efficient and helpful dealing with my late uncle's will. I had know idea how much paper work was involved . Leaving this in Christina's capable hands to sort out probate, which she kept me informed the whole way through. I can't fault her professional attitude when dealing with a bereavement and loss of a family member . Thank you ????
Conveyancing/property
08/03/21 - Reviewed by Tony Nikolov
I had the pleasure of working with Blackburn Birchall when I was in the process of buying a flat. They were professional, prompt and engaging from start to finish.
Conveyancing/property
05/03/21 - Reviewed by Dee Kay
Mark Ainsworth is one in a million, and we only ever want to work with him, as he cares and supports you, replies to your emails, speaks to you on the telephone, calls you himself if needed and he is just such a great person to work with, we cannot thank him enough.
We've just worked our way through 2 particularly difficult property transactions, one a sale and one a purchase, lost 2 buyers and were kept waiting by the vendors, but all should be ok next week. Mark has kept us informed every step of the way and has anticipated things that had to be done before we could even ask for them. He's been totally wonderful and we cannot thank him enough, he is patient, nice, helpful and utterly supportive and we have worked very happily with him for many years.
General Legal advice
03/03/21 - Reviewed by David Harris
While we had some issues at the beginning about the usual processes not working for my mum’s condition, once we got over that things went very smoothly. Leanne was particularly helpful, patient and responsive.
Conveyancing/property
01/03/21 - Reviewed by Joe Reeves
We used Birchall & Blackburn’s services to help us buy our new home. Overall, our experience was excellent - they were extremely diligent, organised, thorough and communicated very clearly. Our conveyancer was Ryk Williams, and he was always available on the phone to answer our questions and support us through the paperwork. I would highly recommend Birchall and Blackburn, and next time I need legal services I will certainly go to them first
Conveyancing/property
26/02/21 - Reviewed by Niall Sheridan
I have worked with Kerry Snookes at BBL for over a year in successfully completing both a Deed of Variation and Redemption/Remortgage transaction and have found her to be responsive, communicative and effective which has allowed me to close as quickly as I wanted. I could therefore recommend her services to anyone looking for a conveyancer. Their New Business Team is also responsive and diligent in preparing quotations.
Conveyancing/property
25/02/21 - Reviewed by Chris Lockett
We instructed Birchall Blackburn and Law to represent us in our recent house purchase and sale of some rental properties that we owned. We shall certainly be instructing them again should the occasion arise. Mark Ainsworth in particular was excellent, Mark went above and beyond to help us out during some of the more stressful times. We are happy to recommend his services and indeed BBL as a whole treated us well throughout.
Top marks BBL
Many Thanks
Chris and Sue
Conveyancing/property
24/02/21 - Reviewed by Sue Ingham
The contact I mainly dealt with Mark Ainsworth made this a good experience for me due to moving home after 30yrs it was really daunting so much has changed in legal terms and requirements but throughout Mark guided me with patience and professional knowledge. On the actual day of moving when I was an emotional high anxiety mess his calm and practical approach to ensuring contact and exactly what was going on when with regular updates on the money movements and keys handover was spot on and what I needed.
Conveyancing/property
23/02/21 - Reviewed by PJL
Excellent service from the conveyancing team from Birchall Blackburn. Thanks to Nabila and especially her assistant Shakira in ensuring our sale took place. Shakira is very responsive, proactive and friendly and she help push things along bearing in mind our onward sale is a new build with strict deadlines. Couldn't fault her and the team, would definitely recommend
Conveyancing/property
22/02/21 - Reviewed by TJ Atkinson
Working with Ryk was seamless. I highly recommend Ryk Williams and his team. He went above and beyond to help me get my property over the line. I will 100% use him and his team again. Thank you again for all your help.
Conveyancing/property
21/02/21 - Reviewed by Excellent Service
We were allocated Karen Williams as a solicitor and throughout the whole process she was excellent. Having purchased two houses previously, Karen was by far the best solicitor I have worked with. She was incredibly responsive, always replying to emails quickly and always willing to provide an update even when it felt like I was constantly asking. She was always clear in her communication and I truly felt she was working in our best interests and making the process as smooth as possible
Medical negligence
19/02/21 - Reviewed by Sarah Bradford
Andrew Taylor and the Healthcare and Clinical Risk team provided an excellent, professional and dedicated service that resulted in a successful personal injury claim. Andrew's attention to detail was meticulous and I felt the utmost confidence in him and the team. Each part of the process was explained thoroughly and with sensitivity and any questions I had were answered promptly. I would highly recommend Birchall Blackburn Law.
Conveyancing/property
18/02/21 - Reviewed by Pauline Beckett
Stephanie and Luisa were brilliant, they worked tirelessly on my sale and purchase and kept me updated at all times, Stephanie in particular was always willing to go above and beyond to assist us wherever she could. Thanks again.
Conveyancing/property
17/02/21 - Reviewed by Ali Maghsodipour
I have used BBL a few times but the latest occasion I praise my conveyancer and give credit where it’s due. Stephanie Donaghy-Sims is a true professional with empathy. I had a sale and purchase with the sale taking a lot longer to go through and therefore holding up my purchase. Towards the end it felt like Stephanie was going through the ordeal with me and my wife. Through the anxious times and stress! Stephanie even kept us updated on her days off. She is thorough and knows her stuff. I will definitely be using BBL again and will request Stephanie to be my conveyancer.
Keep doing what you’re doing Steph!
General Legal advice
16/02/21 - Reviewed by Martin Scott
Hanna Smith has been very professional in her approach to dealing with our Trust to sell a property. She kept us very well informed throughout the whole process. She is hard working and explained parts of the process we didn’t understand. She is a very valuable asset to Birchall Blackburn Law
Conveyancing/property
15/02/21 - Reviewed by Nicole Bucyana Bushayija
As first time buyers, our experience with Birchall Blackburn Law was great. Jess Blacow and her team were helpful in explaining the process every step of the way. We will definitely use them again and recommend them.
Conveyancing/property
15/02/21 - Reviewed by Refuse to answer
I bought my property with BB 8 years ago and had no issues so chose to use them again when selling. They have been atrocious at every step of the way.
Refusal to answer the phone and communicate is chief among my complaints.
This being the first property I have tried to sell there have been numerous occasions when I have not understood simple forms or requirements and had to ask multiple times for explanations.
These were only forth coming after I raised a complaint.
I am now 7 months in and still trying to sell a no chain flat. BB keeps coming back to me with further requests for documents which I believed And was told 2months were no longer needed.
It has been a hugely stressful process exacerbated by lack of communication and poor administration.
Having had to source all legal documentation myself once I had googled enough to understand what it is and then submit I still have not reached a point to complete on the property.
BB’s service was dreadful and has amounted to no more than a disorganised email forwarding service.
I can not recommend looking elsewhere enough.
15/02/21 - Response by Birchall Blackburn Law
Hi Martyn,
Thanks for letting us know about this. We’re sorry to hear about your concerns with our service. Your case has been referred to the Client Services team and they will be in touch with you soon.
Many thanks,
Birchall Blackburn Law
Personal injury
15/02/21 - Reviewed by MJ Campbell
I had a great experience with Birchall and Blackburn they have helped me a lot and are very professional and I would like to thank Robert Jones very much who was brilliant with his help he was always there if I needed to call him about what was going on and gave me great advice and help on my claim I can’t thank him enough.
Conveyancing/property
12/02/21 - Reviewed by Hayley
Highly recommend Birchall Blackburn Law for conveyancing.
We really liked that most communication was via email. Saadia was fantastic, we were really impressed with how quickly she replied and kept us up to date with everything.
Conveyancing/property
11/02/21 - Reviewed by Peter Cunningham
I had wanted to purchase the freehold to my property for sometime and was somewhat nervous to do so. However I found both Ahmed Patel, Trainee Solicitor and Jennifer Gadsdon, the accredited ALEP Solicitor to be both knowledgeable and professional. I asked a lot of questions to help me understand the process, though the legal side of things, the legal jargon and how legal documents are actually written still leaves me at a loss and that’s predominantly why I appointed BBL to liaise over the purchase of the freehold. The whole process took about eight months which was longer than I thought it would take, however with being in the middle of a Covid pandemic I imagine communication and liaison took longer than normal (ie can’t visit the office) and it was important to me that the work was done properly and thoroughly.
Conveyancing/property
10/02/21 - Reviewed by Miles Stephens
I cannot recommend this firm highly enough.
Mark Ainsworth acted on my behalf for my property sale and purchase. At every step of the way I have been kept informed. Communication has been fantastic. Any questions have been answered so quickly via email. Not once was I left wondering. Even up to the final completion day.
Reception staff are all very friendly and helpful also.
This was my first time selling a house and buying another. They have made what I was told one of the most stressful things you can do in your life, so simple and stress free. I haven't had to worry about anything.
I can't thank you all enough especially Mark for assisting me in buying my dream home.
Don't hesitate to call them. I would use them again in a heartbeat.
Conveyancing/property
10/02/21 - Reviewed by Zaheda Yousaf
Mark Ainsworth- our solicitor was absolutely amazing. He kept in touch with us right from the start and maintained regular contact to ensure we were updated on all aspects of our purchase and sale. The service was very professional and efficient. Both himself and Rebecca were friendly and approachable at all times. Thanks ever so much for all your help.
Personal injury
09/02/21 - Reviewed by Ali H
I have found it easy to contact Ryk Williams by email - he replies promptly either on the same day or the next day. He is courteous, polite, calm, efficient and helpful when issues arise, in explaining what is necessary and the best way to move forward. He also kept me up to date on progress. It has been a pleasure to have him as my conveyancing solicitor and I would have no hesitation about recommending him to others.
Personal injury
09/02/21 - Reviewed by Jackie Milburn
Recently used Birchall Blackburn to guide my wife through a catastrophic injury claim. The lead solicitor involved, Robert Jones, was professional, thorough and diligent throughout. He was also sensitive to the emotional toll the whole process involves, and made sure my wife was not under any undue distress going through the details. No stone was left unturned in piecing together the evidence. Would highly recommend this company.
Will and probate
05/02/21 - Reviewed by Aisha Malik
We can’t thank Birchall’s enough for their professionalism and sensitivity when we decided to complete our Will. We were supported through the whole process, provided with all the facts, scenarios and given time to decide with no pressure. Thank you.
General Legal advice
05/02/21 - Reviewed by Michael Kirk
I dealt with the Chester Branch, I found all the staff very polite and helpful, the solicitor handling my case went above and beyond my expectation, I would recommend this law firm 100%
Conveyancing/property
03/02/21 - Reviewed by Laurence Shillito
Sale of two plots, house and land. Conveyancing carried out by Hanna Smith of BBL. Very professional service, no complaints at all.
Conveyancing/property
01/02/21 - Reviewed by Adam S
Used Jane at Birchalls for a house sale that wasn't straight forward.
From start to finish they have been very helpful and informative to help us through a difficult process.
We would 100% recommend using this company.
The other added bonus is they are very reasonably priced unlike some other companies.
Will and probate
29/01/21 - Reviewed by Chandra Allen
Over the past year my husband and I felt we should put a few things in order such as wills etc. From our first meeting to outline our situation and what we wanted, we have been made to feel comfortable and have had all information and options presented to us in easy to understand formats. We’ve had extra challenges completing the legal processes during the Covid outbreak but our solicitor has always found a way to keep things moving. Having completed this process now we feel more at ease that our affairs are in order for us and our family. If we need legal support again we won’t hesitate to go back.
Conveyancing/property
28/01/21 - Reviewed by Leo Georgiou
Ben Wilde was a friendly and very helpful as well as knowledgeable. Good to have on your side. Gets the job done admirably.
Personal injury
26/01/21 - Reviewed by Helen Hickey
After suffering a life changing injury I was recommended Birchall Blackburn Law through a friend who had used them and also had excellent service. The whole process from start to finish was so professional and extreme empathy. I would highly recommend them. I honestly can't thank them enough for the support given on my long road to recovery. Special thank you to Chris and Michelle.
Conveyancing/property
25/01/21 - Reviewed by Linda Williams
Ben Wilde is an excellent asset to your firm, he is both personable and professional and during what became a protracted sale - he kept me sane! The issue was with the buyer's side of things - but Ben always kept me informed and was on top of the situation - many thanks. Excellent firm of solicitors wouldn't hesitate to recommend to any one wishing to know a good conveyancing firm.
Will and probate
22/01/21 - Reviewed by Martin Houghton
I was lucky enough to engage Anna Marie Knipe of Birchall Blackburn Law to complete my Will. She provided a professional service and kept me informed of what was happening during the entire process. Fantastic service.
Conveyancing/property
20/01/21 - Reviewed by James Clare
Amazing service, quick responses.
Conveyancing/property
19/01/21 - Reviewed by Nicholas Newport-Black
Very good experience, the team were extremely professional and also friendly and easy to talk to. Very good team involved in the sale of my property and I will be certainly using them again. Many Thanks to Samantha and Julie. 5 star service and a wonderful team to deal with. Thanks again. I would be certainly using Birchall Blackburn Law again. Thanks for such a great service.
Conveyancing/property
18/01/21 - Reviewed by Gemma Evans
For first time buyers not really knowing what buying a house entailed, the conveyancer was extremely helpful with any questions I had.
Will and probate
13/01/21 - Reviewed by Claire Westbury
I instructed Birchall Blackburn Law so that I could make an up to date Will. The Solicitor that dealt with the matter was called Amy Worthington. I would highly recommend her services- she was very knowledgable, efficient and explained matters clearly to me. I would highly recommend Miss Worthington and would use Birchall Blackburn again should the need arise.
Conveyancing/property
11/01/21 - Reviewed by Sheeren Khan
They were recommended by my mortgage broker. My conveyancer Ryk was efficient. Responses are very quick to any queries, in fact sometimes on the same minute and paperwork is complete and thorough which is very important. Very happy with his service. Definitely will use them again. It was a good experience overall.
Conveyancing/property
11/01/21 - Reviewed by Wayne
Excellent Customer service! Birchall Blackburn Law was selected by my estate agent to do my Conveyancing through a package I bought through my estate agent (Purple Bricks) for the sale of my house and purchase of my next home. The sale/purchase journey has been a very bumpy once for a number of reasons mainly due to the pandemic but Birchall Blackburn Law were with me all the way through it and now I have my completion dates which is only days away. I never had to chase for an update and when I did contact them by email I got a quick reply usually the same day and always picked up the phone. A number of delays were lower in the chain and Birchall Blackburn Law always pushed for answers/updates and regularly kept me updated. Stephanie & Luisa’s ability to explain complex processes and proactivity has been second to none and I’d highly recommend using them to anyone who is looking to move home.
Conveyancing/property
08/01/21 - Reviewed by Sue Leighton
Probably the most supportive professional team I have encountered in a very long time.
Conveyancing/property
07/01/21 - Reviewed by Samantha Brown
The solicitor we were assigned (Ryk) for purchasing our property was fantastic. Really helpful, polite and always available which is not a service I had received from previous, local solicitors. I would definitely recommend and would use again.
Conveyancing/property
05/01/21 - Reviewed by Simon
Our conveyancer was excellent to work with. She was a professional problem solver (our vendors were somewhat of a challenge) and highly responsive to any issues that arose. We were delighted by our experience of working with Birchall Blackburn Law and would not hesitate to use them next time.
Conveyancing/property
04/01/21 - Reviewed by Dan Bartlett
I would like to express and highlight the value I have received from my engagement with Ryk Williams of Birchall & Blackburn. He was incredibly professional and helped with each step of the process without anything ever seeming like too much work. He made the process so much easier for me to deal with as a first time buyer and increased my confidence regarding the whole process. I hope that whoever manages him sees this and gives him a job well done sticker for all his hard work, maybe even a pay rise!?
Conveyancing/property
04/01/21 - Reviewed by RK
Myself and my partner used Birchall Blackburn for conveyancing. Their service was prompt and courteous, and when things got complicated (as they inevitably do!) I was very glad to have Sharon and Suzanne offering friendly advice and assurance. Highly recommended!
General Legal advice
24/12/20 - Reviewed by Joe
Great service by Natalie Horan in the purchase of our first home. Efficient and got on with the job at hand and managed to meet our completion date once it was agreed. Would definitely recommend
General Legal advice
23/12/20 - Reviewed by Phillip Saville
I have to say if ever need a solicitor to assist you with the stress of selling a house, or any aspect regarding property then make sure you contact Miss. Jennifer McGowan at Bircham Blackburn Law. I have dealt with numerous lawyers throughout my life, but have to say the most professional, understanding & to be perfectly honest THE BEST solicitor I have EVER had dealings with has been Miss. McGowan. Miss McGowan handled my bridging loan for divorce purposes & subsequently the sale of my house in the most efficient manner you could have ever wished for. If you are able to read this Miss.McGowan then all I can say is thank you so much for making one of the hardest times in my life so much easier. You are an asset to Birchall Blackburn & I would recommend you to everyone I meet requiring your professional services. Thank you SO MUCH & I know you will have a fantastic future. Phillip Saville
General Legal advice
22/12/20 - Reviewed by Paul Crisp
Excellent friendly and professional service from the legal team led by Susan Liver. Would highly recommend.
General Legal advice
21/12/20 - Reviewed by Polly
Overall good solicitors to use. Joe Witkiewicz is their biggest asset and the reason I keep using them!
Conveyancing/property
21/12/20 - Reviewed by Conrad Dunkley
My completion was done last week and I am really happy now that I have the keys to my new home thanks to my case handler. The purchase of the property was made fairly quickly and secured through the fantastic work of Naeema villa of birchall Blackburn. My property came with some land that Naeema brought to my attention through her searches and work, nothing got missed and a very good job was done. Naeema and her assistant along with the team at birchall Blackburn was very friendly and helpful every time I spoke to them or emailed. I would recommend using them and I will definitely use them again, especially with them being locally based in Manchester, but more importantly because they are friendly, professional, always on point, and they get the job done. Many thanks to Naeema and birchall Blackburn law, very much appreciated. A ten out of ten???? Conrad
Conveyancing/property
11/12/20 - Reviewed by Natasha Morrison
I was particularly happy with correspondence / matters being dealt with by Jess and Riah. Both of them were exceptionally friendly, helpful and dealt with any issues / correspondence immediately! THANK YOU!
Conveyancing/property
09/12/20 - Reviewed by Mihai Buteanu
I have been very pleased with the way the conveyancing process went. I will recommed Birchall Blackburn Law to others.
Conveyancing/property
09/12/20 - Reviewed by Mark Shutt
Very personable staff. I dealt with 2 or 3 people at Birchall Blackburn and they were all extremely helpful and professional. I'm sure that the circumstances due to COVID make their jobs even more difficult but they were always on the ball and kept me informed every step of the way.
Personal injury
08/12/20 - Reviewed by Lisa Rogers
My case was long and drawn out by the defendants. My solicitor (RJ) was always on hand to give good, honest and practical advice during the frustrating roller-coaster of a 6 year case. In turn I was able to make confident and informed decisions at pivotal moments with these years. I am happy with the eventual outcome and felt supported throughout.
Conveyancing/property
08/12/20 - Reviewed by Pamela Dearden
I used Birchall Blackburn initially because they sponsored Headway Preston and Chorley, which I attended with my late husband. Nabilla and her team were friendly, informative and approachable. I felt in good hands for the sale and purchase and would recommend them.
Conveyancing/property
07/12/20 - Reviewed by Rachel Payne
Helpful from start to finish, walked me through the process as a first time buyer and felt like I was in safe hands throughout.
General Legal advice
04/12/20 - Reviewed by Simon Frost
Very good and professional service.
Conveyancing/property
04/12/20 - Reviewed by Mr Sargeant
Although the system dictated which conveyancing company would be allocated to the sale of my house I found their fee quotation to be detailed and competitive. The staff member I dealt with always made a quick, helpful response to queries. The Covid situation inevitably caused more delays than is usual but these were met with a cheerful approach which helped to ease the sense of frustration. Therefore I wouldn't hesitate to recommend this company.
General Legal advice
03/12/20 - Reviewed by Michelle Harrison
Ben was super helpful as we were first time buyers we didn't really understand much about the process of buying and he was very reassuring and prompt to reasons to our questions, even during his lunchtime!
Conveyancing/property
02/12/20 - Reviewed by Janet Williamson
The sale was dealt with in a friendly and efficient manner. Leanne was very polite and immediately put me at ease when I spoke to her on the phone. It was a pleasure doing business with her.
General Legal advice
01/12/20 - Reviewed by Jonathan Davies
Ben went above and beyond to ensure that the process was easy. He always responded quickly to the queries and even called when needed. Could not have asked for a better conveyancer or experience.
Conveyancing/property
30/11/20 - Reviewed by Sam Thwaites
Great value for money, approachable company, fast service.
I felt I had great rapport with Ben Wilde and felt he was very approachable at all hours of the day.
General Legal advice
27/11/20 - Reviewed by Christopher G Herniman
I decided to sell my house via Purple Bricks. They suggested this company. My solicitor was Saadia Hussain. She was wonderful. So professional and efficient. An exceptional solicitor.
Conveyancing/property
27/11/20 - Reviewed by Akeem Lamidi
In my 15 years of property dealings I have not met a team so organised with excellent communication and interpersonal skills showing exceptional commitment to work like both of you and for this we are extremely lucky and grateful. This is rare and we will like both of you to be proud of what you do because it’s not like that in other places.
Conveyancing/property
26/11/20 - Reviewed by Lee Tayburn
Helpful , always upfront and honest even if it wasn’t what I wanted to hear ! Totally professional at all times . Couldn’t recommend more . Thank You Lisa I could not of got through it without you .
Personal injury
25/11/20 - Reviewed by KM
Robert took over the handling of my personal injury claim from my previous solicitors just before lockdown and I couldn't have hoped for a more professional and friendly person to help me.
He worked diligently and quickly and was always available for advice and recommendations. He guided me expertly through the whole process and without him I would not have achieved the outcome that I did, an outcome which far exceeded my expectations.
His personable approach put me at ease throughout what was a very distressing experience and I would not hesitate in recommending him to anybody else.
Thank you so much Robert.
Conveyancing/property
25/11/20 - Reviewed by Saroa Rashid
Birchall and Blackburn Law provided excellent service for my first house purchase. Great service from Joe, dealt with very professionally. Everything was excellent. Great job. Well done.
General Legal advice
24/11/20 - Reviewed by SA
I have now used Birchall Blackburn on three occasions, and once again I am extremely happy with the service I received. Mark Ainsworth was simply brilliant! He guided me through a particularly challenging purchase with focus and efficiency. He kept me fully updated at all times, always responding promptly to calls and emails, which meant that I felt reassured at each stage of the process. I couldn’t recommend him highly enough. Thank you Mark.
Conveyancing/property
23/11/20 - Reviewed by B Bowles
Ben Wilde was truly superb throughout the process- responding promptly, communicating with us and getting to completion earlier than expected. Cannot say enough good things about his practice.
Personal injury
20/11/20 - Reviewed by Neil Roebuck
If it was possible to give 11 out of 10 to the professional and diligent service provided by Robert Jones of Birchall Blackburn Law in my recent compensation claim following an accidental fall resulting in having to have a replacement radial head then I would do so.
Throughout the claim Robert kept me informed at every stage and was more than happy to discuss matters over the telephone rather than rely on emails etc.
Through his attention to detail the defendants awarded a financial settlement that given the circumstances arising from the accident was fair and just.
I have no hesitation in recommending the services of Birchall Blackburn Law and in particular to its associate Robert Jones.
Conveyancing/property
20/11/20 - Reviewed by Kirsty Bunney
We recently used Birchall Blackburn Law to buy & sell and were really happy with the service. We dealt with Ben for the buying of our new home and selling our previous property which was great as he managed the full project without anyone else been involved. Ben answered all emails and calls and we were never left waiting. He was very professional and we can't thank him enough for his service.
Conveyancing/property
19/11/20 - Reviewed by Adam Watkiss
We were very impressed by the service provided. We are first time buyers and they made the process of buying our home very easy and explained the process thoroughly. We were also impressed at how efficient they were.
Personal injury
18/11/20 - Reviewed by Lucy
Found the firm through brake website. Would highly recommend them. I had a fairly bad car crash and have lasting damages but all was wrapped up in less than 12 months. Everything from my initial conversation to enquire has been seamless,easy and a pleasure in an awful, stressful and painful time. Huge thank you to all the team involved in ensuring I've received the best possible outcome.
Conveyancing/property
18/11/20 - Reviewed by Eugene Kimble Aslamah
We recently, bought our first home with the help of Naeema and Ambia of Birchall Blackburn. Thess two were extremely professional and guided us through this new experience would definitely recommend, money well spent!!
Conveyancing/property
17/11/20 - Reviewed by Thomas Burns
Everything from start to finish was excellent. Ryk Williams done your company proud. During the current COVID-19 crisis in the UK his performance was nothing short of admirable. The price of services was on higher end but at the end of the day you get what you pay for. I would have absolutely no problem recommending this company to anyone and in particular Ryk. He has been nothing short of excellent in the way he has dealt with our house purchase from start to finish.
Will and probate
16/11/20 - Reviewed by Anonymous
Superb service especially as we were dealing with grant of probate which added to the stress. I can only highly recomend this company for all of the help and support provided to me and my family. Luisa has been excellent and has handled our conveyance to a very high level of professionalism and customer service. Thank you very much Luisa!!
Conveyancing/property
16/11/20 - Reviewed by Maddie Wheeler
Birchall and Blackburn Law provided great service for our house purchase.
Everything was completed in a timely manner and staff were very helpful
The portal was great and easy to use too.
Conveyancing/property
12/11/20 - Reviewed by Seoni Judd
For the purchase of our home we had the good fortune of having Ben Wilde as our conveyancer and he was a genuine dream. Felt like I was in safe hands throughout the process. He always answered calls and emails practically immediately. He made us feel like we were the only case he was handling and celebrated the highs with us as if this was his own transaction. I could not recommend him more. Thanks again Ben.
Will and probate
12/11/20 - Reviewed by Michael Cowburn
Great service from Anna-Marie at Leyland office sorting out replacement wills despite Covid lockdown conditions. Thank you :-)
Conveyancing/property
11/11/20 - Reviewed by John Segue
The service was swift, professional and complete and the fact the team were contactable and helpful made things all very easy.
Will and probate
11/11/20 - Reviewed by Mary Jackson
Birchall Blackburn acted for us in the preparation of our Wills and also Lasting Power of Attorneys. They were very informative in respect of both matters fully advising us on queries and concerns raised. Kristina was fantastic throughout and I wouldn't hesitate to recommend both Kristina and the firm.
Conveyancing/property
11/11/20 - Reviewed by Tarryn Shaw
It has been a very challenging time to buy a property but I feel like they tried their best to push the sale through and kept us updated throughout.
Personal injury
10/11/20 - Reviewed by Karen Brown
After 3 years of inactivity with my previous firm of solicitors, I was passed to Birchall Blackburn and Robert Jones took up my case, at the beginning of lockdown! Robert was in constant contact with me giving me updates on my case and awaiting my instructions! Robert has a no nonsense approach which was refreshing and at the beginning of August 2020 my case was settled! I am really happy with the professional way I was dealt with.
Conveyancing/property
09/11/20 - Reviewed by Daniel Devine
Calling me out of hours when I was stressed to explain the next steps really eased my anxiety. Thanks for getting the sale over the line under time pressure.
Conveyancing/property
09/11/20 - Reviewed by Rebecca Grogan
Great service! Always approachable and happy to help.
General Legal advice
06/11/20 - Reviewed by Lisa Parker
Samantha varley was excellent and chased up our sale and purchase and pushed to get it complete
Conveyancing/property
06/11/20 - Reviewed by Bradley Garside
Good at keeping me up to date and copying in correspondence to other solicitor to know exactly where we are up to. Chasing also very good.
General Legal advice
05/11/20 - Reviewed by Heather Steele
Julie and Samantha were thorough and quick to reply to any questions or concerns we had.
Conveyancing/property
05/11/20 - Reviewed by Jack Clark
Very good service considering there was an ongoing global pandemic
Conveyancing/property
04/11/20 - Reviewed by James Boyer
Extremely professional and amazingly patient with my questions and the sales process with my purchase.
Conveyancing/property
04/11/20 - Reviewed by Kathryn Chadwick
House sale dealt with efficiently and professionally by the Morecambe branch. Many thanks! The biggest thanks to Jess and Riah, both of whom have been brilliant throughout the sale of my property.
Conveyancing/property
03/11/20 - Reviewed by Katie Cherry
Our transaction was quite tricky with a monumental amount of enquiries required which were handled in a timely manner. On the day of simultaneous exchange and completion issues with our purchasers mortgage funds left things a little stressful but our conveyancer was calming and made us feel reassured with regular phone calls.
Conveyancing/property
03/11/20 - Reviewed by T Doe
I would like to thank Julie for helping us through the process of purchasing our first ever home. The process was quick and easy and she provided plenty of assurances in the process. Thank you so much Julie!
Conveyancing/property
02/11/20 - Reviewed by Alison Arber
We couldn’t be more complementary of the service we received from Birchall Blackburn. They were throughly professional, going above and beyond to check every detail to the highest level. We couldn’t be happier with how this conducted themselves and the process
Conveyancing/property
02/11/20 - Reviewed by B F
Great service from start to finish. Initial interaction with the web portal is very practical to upload documents, rather than posting them. As first time buyers, we appreciated the time spent to explain everything to us. Communication was clear, quick and efficient (95% email). Being the other side of the country from us did not cause any issue. Price was competitive and pricing structure clear. Overall a very good service, we would recommend and not hesitate to use them again !
Conveyancing/property
28/10/20 - Reviewed by Jacqueline Brown
Great service from start to finish. The process was explained clearly and online portal was helpful to check progress and upload documents. Sam was a star! She provided an efficient service, responding to queries promptly from start to finish, with clear explanations. Professional, Friendly and firm approach which worked well for me. Big thanks For her excellent customer service. First Class!
General Legal advice
27/10/20 - Reviewed by Jemima Layton
Julie and Samantha were brilliant through the whole process of buying my first house! I was especially impressed by their efficiency considering my purchase Exchange and completion all took place during the Covid 19 lockdown! They were quick to respond to any queries I had and ensured I was kept informed and updated at every turn! Thank you ladies! Would recommend you 100% and definitely use you again if the need arose!
General Legal advice
27/10/20 - Reviewed by Evangeline Sharma
The company were great and I would definitely recommend using them. I did have to Google terms along the way and process from time to time as it wasn't clear from the way it was explained, especially considering I was a first time buyer, a little more explanation would have helped me personally.
Conveyancing/property
21/10/20 - Reviewed by Adam Kyte
Birchall Blackburn did a great job of both the sale of our house several months ago, and the purchase of our new house, right in the middle of the Covid-19 crisis. In the week leading up to completion, the situation was changing by the hour, and thanks to Birchall Blackburn's dynamic response to the situation, the whole chain were able to complete and move as planned. Karen was a star throughout this very stressful time! Thank you!!
General Legal advice
21/10/20 - Reviewed by Flynn Cuming
I was thoroughly impressed from the very beginning with Birchall Blackburn Law. As a first time buyer, not knowing what the legal ins and outs of purchasing a home were. They were able to provide and execute all the documentation clearly and professionally for us. Fair and honest with every aspect of their conveyancing process.
My solicitor worked brilliantly on our purchase. Always explaining exactly what we needed to know through the entire process. But what I found most impressive from our experience with them was the dedication they provided to looking after our best interests. Both the financial and legal aspects they conveyed over, making sure that we were protected and taken care of through the entire process. Which for us, was a priceless aspect to the purchase. To know we were safely protected was amazing. So I’d highly recommend their services and will do so to any friends or family that purchase in the future. Many thanks!
General Legal advice
20/10/20 - Reviewed by Carolyn Day
I was happy with the service I got from the firm
Ben Wilde was very helpful and the buying process went smoothly.
Conveyancing/property
20/10/20 - Reviewed by Darren Ellis
My solicitor went above and beyond to help with my case and I will definitely be recommending her
Conveyancing/property
14/10/20 - Reviewed by Lydia Playfoot
Absolutely AWFUL firm. DO NOT USE THEM. They took 8 months to complete on a very straight forward house purchase with no chain. Incompetent, slow, and bad manners the whole way through. Horrendously stressful experience.
Conveyancing/property
06/10/20 - Reviewed by angela bunting
terrible service, total lack of communication, slow to start searches and in fact, to do anything despite being instructed weeks ago. Would avoid at all costs in the future, isn't the space to list the outright nonsensical reasons they've given for a total lack of progress in my sale. Dire.
Conveyancing/property
05/07/20 - Reviewed by Allan & Lynn Dindar
Service was disgusting, no communication, took from October 2019 to June 2020 to complete, kept blaming other solicitors in the chain, ignored calls and emails, very bad service, never recommend them
Conveyancing/property
19/06/20 - Reviewed by KF
Avoid, Avoid, Avoid. Absolutely dreadful and incompetent firm. This review will be deleted I'm sure as I'm a third party casualty of their Non communicative, evasive, inept practice. Should be investigated by the Law Society
19/06/20 - Response by Anonymous
Please could you ask your instructed solicitor to call our Client Service Team on 0800 614 722 or email enquiries@birchallblackburn.co.uk, we can then investigate this for you. Thank you.
Birchall Blackburn Law
04/09/20 - Response by Anonymous
Not the only one to be a 3rd party hugely stung by their incompetent ways. Both buyers and ourselves hugely put of pocket because of the appalling service.
Family
01/05/20 - Reviewed by Mr disappointed
If you want something doing from this firm
It will take 10x longer than you think.
I recomend posting all your communications and demands in social media
Trust pilot
Facebook
Twitter.
It seems to help them to reply. Threatening to take legal action against the places you post the demands.
You have ever weight to be disgruntled with this firm and any firm.
Vent your anger and frustration.
I can not recommend this firm.
Conveyancing/property
02/04/20 - Reviewed by Sarah Flanagan
We have used this company on many occasions and have always dealt with Karen. We have always felt confident during all stages of the transactions that have taken place and that our best interests were at the heart of it.
Conveyancing/property
31/03/20 - Reviewed by Simon
I was really delighted with the care with which Saadia dealt with my Help to Buy. As it was a stressful time dealing with HtoB as well as working a full time teaching job, I was thrilled that Saadia was so patient with my constant emailing and also so fast in responding to my requests for updates and worries about deadlines. Great customer care and thoroughly professional. I would recommend her without any question. Thank you very much again Saadia. You've been brilliant
Conveyancing/property
30/03/20 - Reviewed by Ashley Kearns
Excellent service, fast responses everytime. Great staff, no matter how many times you call always willing to help.
Conveyancing/property
30/03/20 - Reviewed by Christine Copestake
I was worried about completion of my sale of 7 Browning Road being completed due to the issues with the Coronovirus. Every email replied to expediously. I would have struggled financially if the sale had not met the deadline as it would have been put on hold. Knowing I was downsizing as live alone and was currently paying for the bills for two houses they pulled out all the stops to ensure it went through on time. Amazing.
Conveyancing/property
30/03/20 - Reviewed by Chris Ward
Karen Williams at Birchall Blackburn was amazing! My completion was due in the midst of the Coronavirus pandemic and just as the UK was locking down. Karen was able to help pull completion forwards to avoid the lockdown and mean I could move. Nothing short of miraculous! Well done Karen and thank you!
Conveyancing/property
26/03/20 - Reviewed by Peter Morgan
Karen and her team were very easy to deal with and took the stress out of the whole process. I can't thank them enough for their guidance and help through this process. As first time buyers we felt they clearly explained what we needed to do and when, providing assistance along the way when we needed it.
Conveyancing/property
26/03/20 - Reviewed by Paul & Stella Mullineux-Jones
Thank you for your efforts in seeing our house sale and purchase through to the bitter end. Despite the sale falling through once, our title defect/ground floor flat, a general election, leaving the EU, a rentcharge hot potato and now the UK lockdown, you have carried on regardless - an amazing job. We are now in our dream home with a beautiful garden - all thanks to you.
Conveyancing/property
25/03/20 - Reviewed by Natasha Fowler
I really struggled with the legal terminology. My team were supportive and replied to all my enquiries very quickly. Carly helme recognised a problem in a large chain - she was proactive, professional and without her diligence I honestly believe the chain would have collapsed. Though stressful at times - Carly and her team kept the situation calm and always moving forwards. Thank you Carly and your team.
Conveyancing/property
23/03/20 - Reviewed by Constance Peters
Brilliant
Conveyancing/property
23/03/20 - Reviewed by Shaun Byng
Only really dealt with Carley and Rory at the firm, I have found them so professional and helpful I have requested through my Mortgage advisor that I always use them and they are now looking after my next 4 purchases
Conveyancing/property
19/03/20 - Reviewed by David McBride
Our case was particularly complex but we got there with the great work from the team at Birchall Blackburn Morecambe
Conveyancing/property
19/03/20 - Reviewed by Kirsty Biggs
Naeema has worked hard during what has felt like quite a lengthy process. She has been quick to respond to emails which has been helpful and appreciated.
Conveyancing/property
18/03/20 - Reviewed by Seyi Onaeko
Good service received
Conveyancing/property
17/03/20 - Reviewed by Stephen Chick
Michelle Carpenter, I found her to be very effective in resolving issues/problems that arose during my move. She was also very good at explaining legal terms when I didn’t understand them. I would recommend Michelle to others.
Conveyancing/property
17/03/20 - Reviewed by Jamie Warner
I was extremely impressed with the speed and clarity that Michelle provided throughout my property purchase with Birchall Blackburn Leyland. Both her and the team were quick to respond, and really easy to deal with.
Conveyancing/property
17/03/20 - Reviewed by Ian Rhoden
Highly satisfied with Birchall Blackburn (Leyland). Both Michelle Carpenter and Collette were excellent throughout the process.
Conveyancing/property
17/03/20 - Reviewed by muibat alli
very happy with service
Conveyancing/property
16/03/20 - Reviewed by Bledar Muca
I was very unexperienced on the buying a house as this was my first home that I was getting a mortgage and was in contact with Birchall Blackburn Southport, through my mortgage broker, and I couldn't be happier with the services that they provided, everything on the legal responds with the council and perpetration of completion of the house transfer was taken care of and made the journey so smooth for me and stress free. would defo recommend them to family and friends.
Conveyancing/property
16/03/20 - Reviewed by Alison Hampson
All the staff from Birchall Blackburn that I spoke to were very helpful and professional at all times.
Conveyancing/property
16/03/20 - Reviewed by Aadil Ugradar
There were errors on various forms including the contract which should have been identified before releasing it to me.
Conveyancing/property
11/03/20 - Reviewed by Kevin Tighe
Very professional and efficient
Conveyancing/property
11/03/20 - Reviewed by Anthony Riley
Excellent service all round
Conveyancing/property
11/03/20 - Reviewed by Alan Pearce
Friendly service keeping us informed throughout the procedure. Excellent
Conveyancing/property
10/03/20 - Reviewed by Ashid Kumar Saha
Ben has been very supportive as we were first time buyers, he emailed back and forth with us explaining all the details without any frustration and with a lot of patience.
Conveyancing/property
10/03/20 - Reviewed by Marlene Defreitas
Karen Williams has been really helpful throughout. Thank you very much! I would like to say thank you for handling the purchasing of my property promptly and professionally. Would definitely recommend to anyone!
Conveyancing/property
09/03/20 - Reviewed by Kenneth ford
Found Karen very professional un phased during difficult negotiations
Conveyancing/property
06/03/20 - Reviewed by Dave Willats
Karen has been with us every step of the way , explaining everything we needed to know , holding our hand all the way , Thanks Karen ;)
Conveyancing/property
05/03/20 - Reviewed by Julie Furness
Easy online, electronic service so much easier than having to arrange and attend meetings.
Conveyancing/property
04/03/20 - Reviewed by Michael Stevenson
Mark was great, responded to our questions quickly and liaised well with all parties. He was very persistent in resolving an issue we had with the purchase and explained why the issue needed resolving. I'd very much recommend Mark and BBL to my friends.
Conveyancing/property
04/03/20 - Reviewed by Kate Scoffings
The firm were prompt to respond to queries and if the primary person wasn't available then it was clear who I should contact (or indeed, they contacted me pro-actively) which was great.
Conveyancing/property
04/03/20 - Reviewed by Esther Bamford
Excellent service from Birchall Blackburn
Conveyancing/property
04/03/20 - Reviewed by Emma Hankin
Bradley Goddard made my experience seamless, Bradley was friendly, courteous and most of all communicated very well and drove the timelines agreed.
Conveyancing/property
03/03/20 - Reviewed by Neil Chisholm
Very thorough through and through
Conveyancing/property
03/03/20 - Reviewed by Kim Wilkinson
Sheryl in Jones is a lovely friendly lady who answered all my questions mostly by email practically within a couple of hours on the same day .I found everything from beginning to end went very smoothly and I would reccomend her and your company to my freinds a family . I thank all your team for the work you put in to get this house through quickly it's very appreciated thankyou.
Conveyancing/property
03/03/20 - Reviewed by Sumir Dhingra
Lisa Golland's work was excellent. She carried out our conveyancing in an efficient manner and we completed on time. I'd happily recommend her services.
Conveyancing/property
02/03/20 - Reviewed by Viplove Knightheart
Amanda Martland provided a very professional and efficient service throughout the conveyancing process. She was extremely approachable to answer my questions and prompt in following up with other parties. Extremely happy with the services and would highly recommend her.
Conveyancing/property
02/03/20 - Reviewed by Suzanne John
Jess Blacow was amazing and very caring while I was stressing
Conveyancing/property
02/03/20 - Reviewed by Barry Zdybel
I’ve dealt with the company twice in recent months and Daniel has been my contact. He has been excellent and ensured that both transactions were completed smoothly.
General Legal advice
02/03/20 - Reviewed by Daniel Lovell
Excellent service from start to finish, Lisa is a diamond
General Legal advice
02/03/20 - Reviewed by Michael Jones
The process was handled very professionally and friendly. It is difficult to understand the legal terminology when not working in the industry.
General Legal advice
02/03/20 - Reviewed by Cora Webster
From start to finish the standard of service has been of a very high standard and we have been kept up to date every step of the way.
Conveyancing/property
28/02/20 - Reviewed by Colin Rose
This is the 1st I have used you and I have to say I am amazed on how quick and most of all efficient ben was . Also he came across really well on the phone explaining details etc. I will be recommending the company to my friends and family.
Conveyancing/property
28/02/20 - Reviewed by Osman Bhatti
It was a delight to go through the process of a house purchase with Birchall Blackburn and they should be an example to other conveyancing organisations.
Conveyancing/property
28/02/20 - Reviewed by Michelle harris
Samantha varley is an asset to the firm. She really showed care and understanding at such a stressful time, and understood our worries. Nothing was to much trouble for her and was always on the phone if we needed her .
Conveyancing/property
27/02/20 - Reviewed by Leyla Erhat
Our conveyancer was Mathew Wignall and we were very happy with his services. He was always very efficient and replied to our quires promptly.
General Legal advice
27/02/20 - Reviewed by Debbie Watts
Amazing work felt really at ease as I have never done anything like this before. Everything was well explained and always got back to me it’s an answer to any question.
Conveyancing/property
25/02/20 - Reviewed by Dimple varia
We were waiting for seller to find another property as she didn’t choose to buy the first one once we were ready conveyancer made up speedy work and was just ready to exchange as earliest
General Legal advice
25/02/20 - Reviewed by andrew young
was looked after very well all the way through the process even though a lot of legal stuff went over my head,they explained everything in laymans terms.
General Legal advice
25/02/20 - Reviewed by Mr a j gibbs
Ben was always attentive to our needs very prompt and professional
Conveyancing/property
24/02/20 - Reviewed by Naomi Rogers
The firm were very efficient and made the whole purchasing process as a first time buyer very smooth. I will definitely be using their services again for future sales and purchases.
General Legal advice
24/02/20 - Reviewed by Carol Hamilton
Excellent value for money
Conveyancing/property
24/02/20 - Reviewed by Richard Saunders
Mr Ben Wilde, Very helpful with our first purchase, clear and precise information when there were aspects of the transaction we we’re unaccustomed to, made the process as straight forward as we could have hoped for and without any delays, a very good service overall.
General Legal advice
24/02/20 - Reviewed by vicky waldron
we would use again
Will and probate
20/02/20 - Reviewed by Anthony Mitchell
Superb service especially as we were dealing with grant of probate which added to the stress. I can only highly recomend this company for all of the help and support provided to me and my family.
General Legal advice
19/02/20 - Reviewed by Ruth Robertson
Very efficient and would highly recommend Karen
General Legal advice
19/02/20 - Reviewed by Dane Carton
Excellent service from start to finish
General Legal advice
19/02/20 - Reviewed by Susan Mills
Excellent service, I can only compare to other parties side in comparison but they were on the ball and did everything they could therefore less stress and hassle for me
General Legal advice
19/02/20 - Reviewed by Joanne Baines
excellent service
Conveyancing/property
19/02/20 - Reviewed by Claire Gray
I was initially wary about using an online solicitor and thought about cancelling the instruction, based on the advice of a friend. I couldn't have been more impressed with the service I received from Ben. Every email and telephone call was answered promptly. He clearly cared about the purchase and did everything he could to move it on quickly and efficiently. He was far more prompt and effective than the local solicitors used by the seller. I could not praise him highly enough and have already recommended him and the company several times.
General Legal advice
19/02/20 - Reviewed by Katy Brown
Karen Williams was really helpful at all times, always happy to answer any questions we had
General Legal advice
19/02/20 - Reviewed by Kelly Bedford-Taylor
Always extremely fast to respond to quires and update me with any paperwork I needed to complete. Always proffessional but also friendly, always responded to my emails the same day and answered all my questions and quires extremely quickly.
Conveyancing/property
19/02/20 - Reviewed by Levi daniel
Brirchall Blackburn provides such an amazing service and this is why I have used them for the third time for conveyancing.
General Legal advice
19/02/20 - Reviewed by Heather Wood
Sharon Parker was excellent in all aspects of the service offered
Will and probate
19/02/20 - Reviewed by Anonymous
Superb service especially as we were dealing with grant of probate which added to the stress. I can only highly recomend this company for all of the help and support provided to me and my family. Luisa has been excellent and has handled our conveyance to a very high level of professionalism and customer service. Thank you very much Luisa!!
Conveyancing/property
14/02/20 - Reviewed by Diane Haworth
A stress free, friendly experience.
Conveyancing/property
13/02/20 - Reviewed by Ben Chandler
Birchall Blackburn were very helpful and informative all the way through the buying process. Sharon was great all the way through the buying process. I would highly recommend her and her team.
Conveyancing/property
13/02/20 - Reviewed by Joshua Owusu Tekyi-Ansah
Sharon and her team were very amazing in dealing with everything, forever grateful.
Conveyancing/property
13/02/20 - Reviewed by Jamie Tate
Easy to contact, and useful when I did
Conveyancing/property
13/02/20 - Reviewed by Abigail O’Halloran
Amazing customer service, really on the ball. I would highly recommend.
Conveyancing/property
13/02/20 - Reviewed by Natalie Cannell
Due to reasons beyond mine and Sharon's control, the house I was purchasing took 7 months to buy and then complete on as there was a problem with the vendor and her tenants. Throughout all of this, Sharon was extremely helpful, responsive, informative, kind and patient. She worked so hard for me and always kept me in the loop as to what was going on. By the end, there was a huge rush to complete at very short notice (4 working days!) and Sharon pulled out all the stops for me so we were able to do this. Without Sharon's help, I wouldn't have been able to complete and purchase the house I'd waited so long for. Basically, Sharon is amazing and I would recommend her and Birchall Blackburn Southport in a heartbeat! Thank you Sharon!
Conveyancing/property
12/02/20 - Reviewed by Pulin Patel
My conveyor Jess was amazing and keep me updated about all my work and get completion on given timeline. Thank you very much and well done.I would really love to use this team again if I need in Future.
Conveyancing/property
10/02/20 - Reviewed by Sarah Caro
They have been amazing. Questions were answered quickly and they were both very helpful and thorough. I would recomend the company to everyone and make sure they request these two if they can because they have really made the process seamless. They were recommended to me by my sister who had also had Emil and Olivia working on two of her house purchases and she said "oh brilliant these to are amazing".
Conveyancing/property
10/02/20 - Reviewed by Nigel Angus
This is the 3rd time l have used Birchall Blackburn for my property purchases and their service is consistently very good! I am particularly impressed with the ability to speak to someone everytime I call who can give me an update on my case.
General Legal advice
10/02/20 - Reviewed by Sue Clarke
Fantastic from start to finish, nothing was ever too much trouble, prompt and efficient. Very reasonably priced but still received top dollar sevice. I have already recommend them to family and friends.
Conveyancing/property
10/02/20 - Reviewed by Emily Cheru
Karen and Lauren were so helpful and professional, very impressed, and thank you!
General Legal advice
10/02/20 - Reviewed by Clive Bird
Always spot on for help and information
General Legal advice
10/02/20 - Reviewed by Stephen Woods
Really friendly professional service
Will and probate
10/02/20 - Reviewed by Alan Howard
great service great staff
Conveyancing/property
10/02/20 - Reviewed by Rohit Agrawal
Excellent services provided by the firm, very professional and to the point. Charges were fair and nothing was hidden during whole process.
Conveyancing/property
07/02/20 - Reviewed by Pauline Anderson Webb
Just like to Thank Esma Ali and Lisa Golland for their Excellent work and good quality of service
Conveyancing/property
07/02/20 - Reviewed by John Hannon
I was very happy with the service received. Both Lisa and Esme were most efficient, pleasant to deal with and most informative.
Conveyancing/property
07/02/20 - Reviewed by Rohit Agrawal
Excellent services provided by the firm, very professional and to the point. Charges were fair and nothing was hidden during whole process.
Conveyancing/property
07/02/20 - Reviewed by Sarah Copeland
Fantastic from start to finish
Conveyancing/property
05/02/20 - Reviewed by mbako collins
Perfect service from start to finish
Conveyancing/property
05/02/20 - Reviewed by Mrs Joy Baldwin
EFFICIENT & HELPFUL TEAM. RETURNED PHONECALLS, RAISED QUERIES UPON REQUEST & RECEIVED ALL DOCUMENTATION PROMPTLY
Conveyancing/property
05/02/20 - Reviewed by Paul Clarkson
Dealt with very professionally. There were problems with probate and the length of time it took to get this sorted, but these were overcome in a patient way. I was reassured that this would not cause a problem, which helped my stress levels a lot. Reception staff were also very friendly and helpful when I did need to call in to the offices.
Conveyancing/property
04/02/20 - Reviewed by Ann Baines
Mark from the team was brilliant and constantly went above and beyond ensuring that we were fully communicated to throughout the whole of the process.
Conveyancing/property
04/02/20 - Reviewed by Abigail Lutas
Great service with the convenience of everything done by email and never having to meet face-to-face.
Conveyancing/property
04/02/20 - Reviewed by Louise Forecast
I cannot thank Birchall Blackburn enough for making this whole process so easy and stress free. I never had to chase them for anything as I knew it was all being handled and they would reply to emails quickly. Joe was great at making sure we could all meet our deadline. Would definitely use them again!
Conveyancing/property
04/02/20 - Reviewed by Vanessa Findlay
Ben was absolutely fantastic. Kept us up to date the whole time and took the stress out of the situation for us.
Conveyancing/property
04/02/20 - Reviewed by Kieran Boland
Ben kept me up-to-speed with the process every step of the way and contacted me as soon as information was required, or if there was an update on the progression of my case. Ben's and Birchall Blackburn's skill and work will make moving in quicker! Brilliant service!
Conveyancing/property
04/02/20 - Reviewed by Jagdeep Manku
Excellent service
Conveyancing/property
04/02/20 - Reviewed by Jason Hillman
Great to deal with. The staff dealing with my case where very friendly and explained everything
Conveyancing/property
04/02/20 - Reviewed by Sarah Kelly
Great service, I was kept informed and updated throughout the whole process. Highly recommend, very professional and overcame any issues that arose quickly.
Conveyancing/property
04/02/20 - Reviewed by Peter Ross
Extremely competent, professional, polite and very knowledgeable.
Conveyancing/property
04/02/20 - Reviewed by James Comerford
I would like to thank both Julie Bird and Samantha Varley for the excellent customer service they provide me with when helping me purchase my first house.
Conveyancing/property
04/02/20 - Reviewed by Debra Shiers
Excellent explanations for both myself and my partner as first time buyers throughout the whole process. Completely had our best interests at heart and answered all our questions and confirmed our understanding. As our first house purchase, the least stressful it could have been.
Conveyancing/property
04/02/20 - Reviewed by Colin Waller
1st class service
Conveyancing/property
04/02/20 - Reviewed by Nick and Jacqueline Sweeney
We have now used Bichall Blackburn twice, once to buy a house and the second time to sell one, and they were spot-on both times. I wouldn't hesitate to use their services again.
Conveyancing/property
31/01/20 - Reviewed by Naomi Goodley
Great service from. Riah was amazing to work with from beginning to end, very polite, professional and hard working.
Conveyancing/property
31/01/20 - Reviewed by Kieron Price
Very impressed with the responsiveness of Joe and how well he dealt with any queries we had, often coming back to us within an hour. Made buying our first home very easy and stress-free.
Conveyancing/property
31/01/20 - Reviewed by Angela Ronaszeki
Great - highly recommend this company for conveyancing.
Conveyancing/property
30/01/20 - Reviewed by Samantha Govindan
It was my first experience purchasing property in the UK. Although we had a few setbacks, my solicitor was extremely helpful
Conveyancing/property
29/01/20 - Reviewed by Kalpna Patel
Happy with everything
Divorce
29/01/20 - Reviewed by Margaret Lupton
I would definitely recommend Birchall Blackburn for conveyancing and divorce.
Conveyancing/property
28/01/20 - Reviewed by louise
After having a nightmare with our previous solicitors, I really didn't want to go through this all again, and I assumed they were all the same, but I was wrong. Birchall Blackburn have been fantastic from start to finish, from the simple things like calling me to introduce themselves, and being able to upload passport documents to their online portal rather than sending them off (something I was dreading doing in case they got lost). Our contact changed from Muhammad to Joe and Joe has been so good, answers emails straight away, and was really helpful in advising me on how to transfer funds quickly. He never ignored me when I emailed him, was always on the other end of the phone if I called, and never belittled me if I asked a stupid question. We are due to complete in 2 days time and I am so excited. Thank you so much Birchall Blackburn Law for showing me not all solicitors are the same! Can't recommend them enough!
Conveyancing/property
28/01/20 - Reviewed by Hazel McGregor
Julie was highly recommended and I was not disappointed.
Conveyancing/property
27/01/20 - Reviewed by Steven Griffiths
Great staff, communicated really well.
Conveyancing/property
27/01/20 - Reviewed by Amy Victoria Fornah
It was a real pleasure to work with this firm. They were able to explain the process to me to my understanding even though I was a first time buyer
Conveyancing/property
27/01/20 - Reviewed by Karen Hunt
The conveyancing process for my house sale & purchase was made extremely stressful by other parties involved. Rebecca was amazing in continually trying to keep things moving and keeping me up-to-date. It really was an exceptionally difficult process and she was calm, professional and friendly throughout. Much appreciated.
Conveyancing/property
24/01/20 - Reviewed by Hayley Carline
This is the 2nd time I have used this firm. The first to sell a property and the 2nd to purchase and I would not hesitate in using them again. Very professional and organised. My solicitors were both professional and very organised and I found them both really good to work with in the process. I would highly recommend both and was very impressed with their service!
Conveyancing/property
23/01/20 - Reviewed by Sophie Robinson
Our exchange was dealt with very efficiently and both me and my partner was very happy with the way everything was explained to us as neither of us had gone through this before.
Conveyancing/property
23/01/20 - Reviewed by Adam Buckley
Needed a move before christmas, was done in 6 weeks and was moved in by the 18th December. Couple issues that they sorted for us even after completion!
Conveyancing/property
22/01/20 - Reviewed by Mark Jones
Overall a very good service. I was kept abreast of the transaction.
Conveyancing/property
21/01/20 - Reviewed by Paula Dunn
Very very happy with everything, can't thank them enough for everything. Thank you to Samantha Varley + Julie Bird!
Conveyancing/property
21/01/20 - Reviewed by Martin Hayes
Very easy to deal with, very efficient. My purchase wasn’t straight forward as I had to change the property half way through the process! Keeping updates and deadlines was great.
Conveyancing/property
21/01/20 - Reviewed by Carole McCarthy
My property sale was due to the recent passing away of my husband and so a terribly sad time for me. Chris handled my sale with absolute professionalism and sensitivity and made the whole process as simple as possible under extremely painful circumstances. Thank you Chris! I truly appreciated your support.
Conveyancing/property
21/01/20 - Reviewed by Barron
Superb, professional service over a difficult & protracted sale. Well done.
Conveyancing/property
21/01/20 - Reviewed by Asif Qureshi
Dealing with Ambia Khatum was a pleasure. She is a thorough professional and a great communicator with amazing manners
Conveyancing/property
20/01/20 - Reviewed by Duane Hylton
Excellent service, really helpful explaining all aspects of the purchase, would use again
Conveyancing/property
20/01/20 - Reviewed by Marilyn Garside
I have been pleasantly surprised with the service and staff always polite and helpful
Conveyancing/property
20/01/20 - Reviewed by Isroil Kadirov
Natalie Horan acted on behalf of us, really happy with her professionalism and advice. I would recommend Natalie to others as she is outstanding with what she does and she is a people's person.Really happy to use Birchall services.
Conveyancing/property
20/01/20 - Reviewed by Lydia Rimmer
We are very grateful to the team at Birchall and Blackburn Law for guiding through the process as first time buyers. Thank you!
Conveyancing/property
20/01/20 - Reviewed by Erick Richardson
excellent service, nothing to much trouble when seeking advice and guidance
Conveyancing/property
09/01/20 - Reviewed by Amber Rose Cowburn
Our experience with Birchall Blackburn Law for conveyancing, was absolutely faultless. We were initially assigned to a partner who was going to take on our conveyancing, but it was reassigned to a different lawyer Saadia Hussain due to caseload issues. Saadia was absolutely brilliant - friendly, professional, and really efficient! Whilst our house-buying felt quite stressful at times due to delays in the onward chain, Saadia was calm and helpful throughout. She was really proactive in chasing up the sale, and we always felt like she had our back and we could trust her! She explained things go us really well, and kept us in the loop constantly. As first-time buyers, we had heard lots of negative stories of our friends' experiences of solicitors but ours couldn't have been a more positive experience, and that is thanks to Saadia. She is an absolute asset to Birchall Blackburn Law and we would highly recommend her!
Conveyancing/property
02/01/20 - Reviewed by Sandhya Konduru
I have been a little slow but didn't want to NOT give feedback for this excellent service I have received. efficient, timely and reliable and always approachable to all my queries.. Very grateful to the service Saadia had extended for the Conveyancing services towards my house sale & Purchase. Thanks, Sandhya
Conveyancing/property
16/12/19 - Reviewed by Karen
A huge thank you to Rebecca & Emma at the Leyland office for completing my house move. It should have been a relatively easy move with a very small chain involved but we faced constant issues with another solicitor in the chain who ignored calls & emails and delayed the process at every step. However, Becky & Emma kept me informed and worked tirelessly to get the house move done. Knowing they were doing their best for me helped get me through a very stressful time and I would highly recommend them.
Family
20/11/19 - Reviewed by Lucy
I would like to thank Sally Abrams for all her kind and expert advice, support and understanding through this very painful and emotional journey.
With respect and gratitude,
Lucy
Conveyancing/property
18/11/19 - Reviewed by John bannister
They spelt my wife's name wrong and they job share and when that person is out all the stuff is on their computer. Just found out that upon selling our house they have missed information about our house which has cost me more money. Not a good company for us I wouldn't recommend them.
19/11/19 - Response by Anonymous
Hi,
We're sorry to hear this - please call Stacey, our Head of Client Services, on 0161 238 5634 and she will discuss your complaint with you.
Many thanks,
Client Services
Birchall Blackburn Law
Conveyancing/property
31/10/19 - Reviewed by Chris Boleman
Thanks for smooth transaction. Conveyancing never moves as quickly as you would like or expect, however, we were kept appraised at all steps in the process, giving us the opportunity to also chase up outstanding actions from the other parties. Special thanks goes to Saadia as we had a very tight timeline for signing the contracts (I was out of the country on business and only had one day in that month back in the UK to sign the paperwork). The complete bundle arrived on that day as promised. Having an assigned go to person was great, especially when they are as efficient and courteous as Saadia
Conveyancing/property
29/10/19 - Reviewed by Anonymous
First person we had was fantastic however we decided to change properties and the second person has been worse then useless. We wanted to be in over 4 weeks ago. There is no chain and the property is empty we have no question or request so simple but still waiting!! Trying to get hold of this solicitor has been a nightmare and often emailing all the email address we can find for this place. AVOID AT ALL COSTS! Where recommend by halifax so disappointed
31/10/19 - Response by Birchall Blackburn Law
Hi there,
We're sorry to hear this - please do contact Stacey, our Head of Client Services, on 0161 238 5634.
Many thanks,
Client Services
Birchall Blackburn Law
Conveyancing/property
25/10/19 - Reviewed by Lee Houghton
used them for a house sale. Paula and Jenny were great and explained everything thoroughly.
Personal injury
22/10/19 - Reviewed by Sandra Georgina Thurm
Sensitive and professional. My case was dealt with by Robert Jones of the Manchester branch of Birchall Blackburn Law. Robert worked tirelessly against all obstacles. He conducted all dealings with us in a professional manner. I never felt under pressure or stress to hurry proceedings or commit to anything unless I was 100% sure. He explained procedures in a thorough, precise way. Robert dealt with us sensitively and compassionately in the most tragic of circumstances. The level of service as far as I am concerned is of the highest standard and I cannot suggest any area that needs improving .
Personal injury
21/10/19 - Reviewed by Alan Thurm
Professional, supportive and a successful outcome. The case was dealt with compassionately by Robert Jones at the Manchester office of Birchall Blackburn. I was kept informed throughout. The claim was pursued tenaciously to a successful conclusion after it had initially been rejected by other lawyers.
Conveyancing/property
21/10/19 - Reviewed by Anonymous
I recently used the Preston branch for conveyancing related to the purchase of my new house. Despite the constant problems/delays caused by the sellers' solicitors (which probably also created a lot of additional unnecessary work for BBL), the team worked extremely hard to ensure that completion took place. Due to the issues mentioned above, this has been by far the most stressful of the five property purchases in my lifetime, but none of this is the fault of BBL. Thank you so much to Amanda and her team, who provided exemplary service throughout the conveyancing process. I am hoping to never have to move house again, but if I do need legal advice in the future, I will certainly use BBL again.
Conveyancing/property
18/10/19 - Reviewed by Ruqayya Rahman
Thank you Naeema Valli and Ambia Khatun for helping me with my house move, we are very satisfied with your service. You consistently answered all our concerns and queries and made us feel relaxed. Your service was very professional and efficient.
Conveyancing/property
17/10/19 - Reviewed by Andrea
Jessica was an absolute star. She knew my case by name and made me feel I was calling someone who actually cared about my house sale even though I’m sure she has dozens on the go at the same time.Jessica went above and beyond and if she had not been so hardworking and knowledgeable it could have been weeks still before getting to completion. I will 100% recommend Jessica, a huge thank you.
Conveyancing/property
17/10/19 - Reviewed by John
Thanks to the understanding and professional manner of BB in stressfull times of house selling.
We would fully recommend this company for any future conveyancing
Conveyancing/property
08/10/19 - Reviewed by Robert
The staff were very professional and also very kind and understanding that I am an older person and needed extra help and one to one help with the various processes my consultant was Luisa Ruehle and I cannot praise her and her team highly enough.
I will be using your firm again in the near future when I sell my present home.
Conveyancing/property
08/10/19 - Reviewed by Glenn Marrison
Great team of people to deal with always keep informed every step of the progress of selling our property
Conveyancing/property
07/10/19 - Reviewed by Jess Gaddass
Saadia was excellent from start to finish. She always kept me in the loop, if there was anything that I didn’t understand she would happily explain to me. A genuine and hardworking female.”
If Saadia was assigned to me from the very very beginning I would have given 5/5 however because I felt Jessica did not keep me updated and I had to chase after her I have given 4/5.
If you ever wish to use this company I’d personally ask for Saadia as she gets the job done with no fuss and 100% dedication
Conveyancing/property
07/10/19 - Reviewed by Libby Tuxford
Francesca and the team were very professional and efficient. Thank you for all your help.
Will and probate
03/10/19 - Reviewed by Mrs S Fleming
Excellent professional service. Wonderful. Thank you.
Conveyancing/property
30/09/19 - Reviewed by Julie Hetherington
Fantastic service! Both Sharon and Suzanne responded promptly to any questions that we had and dealt with the conveyancing exactly to schedule. We were amazed that it went so smoothly and quickly. Thank you!
Conveyancing/property
30/09/19 - Reviewed by Barry
Great service throughout a difficult sale
Hayley was always able to answer my questions related to this very lengthy and rather complicated sale. The various charges were explained at the start of the process and any changes were fully explained. It was very good to have one key person who was familiar with our sale and to direct all questions enquiries etc. to her. Because of that system she knew instantly what I was calling about and this gave me confidence in your firm
Conveyancing/property
27/09/19 - Reviewed by Himanshu Gajjar
Lisa Golland is amazing at what she does. She is perfect in communication and take ownership to get things done. My case was so complicated but just because of her understanding the whole process was well managed by her.
Conveyancing/property
09/09/19 - Reviewed by Jimbo
17 weeks and counting these clowns have been dealing with our conveyancing - not a complicated transaction, no disputes etc, just simply they operate at a snail's pace.
They have the efficiency of a chocolate teapot, Lloyds should be ashamed to recommend them.
Conveyancing/property
15/08/19 - Reviewed by Kyle
Fantastic service - happy with the way they handled my house move. They're very thorough with their work, such as the searches and ID checks, so it shows they're doing their jobs properly. Would recommend to friends and family.
Will and probate
13/08/19 - Reviewed by RT
Amy provided my mother with a timely and efficient service. Her willingness to conduct most of the consultations and signings at my 95 year old mother’s home address, at her own suggestion, was greatly appreciated.
Conveyancing/property
06/08/19 - Reviewed by Daniel
Selena and Co; Very happy with their services. 100% would use again. Cost effective and the transaction was easy, quick and stress free. If your a first time buyer like I was then you wont regret using Birchall Blackburn. Very pleased with their service.
Thank you!
Conveyancing/property
02/08/19 - Reviewed by Anonymous
Stupidly Slow!! Would never use again! Lots of mistakes, meaning more wasted time!! Highly advise against using these fools!
Conveyancing/property
19/05/17 - Reviewed by J King
Very personal and spoke to the same person from start to finish.
16/08/18 - Response by Anonymous
We are experiencing exactly the same. Excuses. 4 weeks in and nothing done when we reduced price on understanding it progressed quickly
17/08/18 - Response by Mike
It was my bad luck to have those rubbish firm who dealt with my simple re-mortgage as well. I had to complain and take them the ombudsman afterward. I would advise everyone who is unlucky to have handed their papers to these rubbish firm is to go on the Solicitors Regulation Authority (SRA) website and simply report them, they are just a business so don’t be threatened by their position.
To others, who are searching for a solicitor firm, stay clear of them and view the previous overwhelming complaints by those whom were less lucky than you.
Conveyancing/property
19/05/17 - Reviewed by Anonymous
Great customer service & friendly staff.
Conveyancing/property
19/05/17 - Reviewed by CF & NB
Great service. Ben and Dane so so helpful.
Conveyancing/property
18/05/17 - Reviewed by CF
Will definitely use you again should the need arise. Thank you.
Conveyancing/property
18/05/17 - Reviewed by Nicki B
Ben and Dane were superb in their correspondence.
Conveyancing/property
17/05/17 - Reviewed by C Ferns
Moved at my pace. Sped up as much as possible to help me exchange and complete quickly. Phenomenal
Service. Thank you!
Conveyancing/property
17/05/17 - Reviewed by Mr D Laudick
Really pleased with the service and Johnathan Wright in particular. Highly responsive, accurately informative and professional. Couldn't have asked for anything to be better. It was exceptional.
Conveyancing/property
17/05/17 - Reviewed by Anonymous
Denise Prescott was very friendly and professional at all times.
Conveyancing/property
16/05/17 - Reviewed by Anonymous
Very good service. Smooth and efficient.
Conveyancing/property
16/05/17 - Reviewed by KJR
Transactions expertly dealt with by Sharon Parker
Conveyancing/property
15/05/17 - Reviewed by Anonymous
Always available & prompt. All the questions from my end were answered timely and I was very much comfortable picking up the phone & querying for even a small doubt.
Conveyancing/property
11/05/17 - Reviewed by Sam Harrison
Quick response to all emails, fantastic customer service.
General Legal advice
10/05/17 - Reviewed by Miss S.H.
Birchall Blackburn were fantastic from start to finish. As first time buyers they made this process for us so smooth and supported us with every enquiry. The staff were always pleasant and happy to help. We would most definitely come back in the future and recommend your service to anyone. Thank you again.
Conveyancing/property
10/05/17 - Reviewed by JW
The staff were always very helpful and supportive over all enquiries and did their very best to answer all questions as quickly as possible. It made for a very pleasant and reassuring time.
Conveyancing/property
09/05/17 - Reviewed by Mr P.Pinto
Perfect friendly service.
Conveyancing/property
08/05/17 - Reviewed by Anon
Vastly improved service from 2 years ago when I last used you. I didn't need to chase for information at all. Millie kept me fully updated, promptly replied to my emails and the speed at which my remortgage went through exceeded all my expectations.
Conveyancing/property
05/05/17 - Reviewed by Anon
Julie Bird was extremely professional and provided an excellent service made the buying process stress free. Thank You!
Conveyancing/property
05/05/17 - Reviewed by J. Hare
Abdul Ahad, very very easy to deal with.
Conveyancing/property
04/05/17 - Reviewed by Mr A. Bennett
Very good personal service from Bradley, Jackie and Natalie.
Conveyancing/property
04/05/17 - Reviewed by Mr Vikas Kishori Mohanprasad Sinha
Many thanks to Katherine and Sharon. Great support and co-operation. Much appreciated.
Conveyancing/property
04/05/17 - Reviewed by Mike
The worst firm I came across. I was put through so much stress as a result of the delays of this firm. It cost me further financial loss (£1500) to hire another firm. Don't even go near them and don't even consider them.
Conveyancing/property
03/05/17 - Reviewed by Deb Grey
All in all was very easy and straightforward and quick! Thank you very much Ben Wilde and his assistant were always extremely efficient, professional, helpful polite and responded quickly to my queries.
General Legal advice
03/05/17 - Reviewed by Mr Frimpong, London
Lisa and her team were fantastic and very helpful.
Conveyancing/property
03/05/17 - Reviewed by RM
I always received a prompt response to my queries and my mortgage advise was also kept informed of progress which saved me from having to relay all the information myself.
Conveyancing/property
03/05/17 - Reviewed by Leroy Bell
The team did a outstanding job, I can’t be more happier with the service and will be definitely be using them again if needs be.
Conveyancing/property
03/05/17 - Reviewed by Mark Pannell
We used the services provided by Birchall Blackburn Law for the sale of our house and the very difficult purchase of our now forever home. We would highly recommend Birchall Blackburn Law and especially Sherilyn Jones who dealt with both matters with a high level of professionalism and with the support of Leah and Jessica the customer service and support was second to none. Many thanks and kind regards.
Conveyancing/property
03/05/17 - Reviewed by C.Melia
Charley remembered details about my case, and endeavoured to deal with everything as swiftly as possible. When he wasn’t in, he instructed his colleague to do the work in his absence. Very good service
Conveyancing/property
03/05/17 - Reviewed by D.A.S.
Sharon Parker was extremely efficient in dealing with queries in what was a particularly difficult purchase. There were many suggestions made by Sharon that I had to communicate to the seller. These suggestions should have been made by the sellers solicitor who seemed to be more obstructive than a help in the process. I believe if it wasn’t for Sharon professionalism and knowledge the transaction would not have completed.
Conveyancing/property
28/04/17 - Reviewed by Mr Udin
Stephanie Costich was extremely supportive and helpful throughout the whole process and made it very smooth.
Conveyancing/property
28/04/17 - Reviewed by TH of Oxford
Well where do I start with Hannah Folds! Hannah is, quite simply put, amazing!
I would highly recommend Birchall Blackburn, Hannah is a credit to you.
Family
28/04/17 - Reviewed by Ms S of Walton Le Dale
My case has been long and challenging to say the least. Sally has been an invaluable support both professionally and emotionally. I have found her approach refreshing, whilst remaining professional she managed my expectations sympathetically to ensure we achieved the best possible outcome.
I feel she is an asset to the company and will and have recommended the company.
Family
28/04/17 - Reviewed by Laura - Preston
Thank you so much for all your hard work and for listening so patiently. I’m on cloud nine… and can finally relax and start living. Good end result and you acted in my best interests at all times.
Will and probate
27/04/17 - Reviewed by Mrs N of Chorley
Your service was very professional, friendly and efficient. All our questions were answered in a way that we could understand and that reassured us about our decisions. Thank you for your patience. Michelle Fairhurst was exceptionally helpful.
Conveyancing/property
27/04/17 - Reviewed by Nigel Stringer
Just a note to say how pleased I was with the service provided by Birchall Blackburn Law, and in particular, Jane Lockwood. I found Jane to be helpful, understanding and very professional. I wouldn’t hesitate to use your services again.
Will and probate
27/04/17 - Reviewed by Mrs S.R.
I would just like to express my sincere thanks and appreciation for all the work which went into the sorting out and finalising of my brothers estate. A heavy load was lifted from my shoulders and left in good hands.
Conveyancing/property
27/04/17 - Reviewed by Gaynor Newton
The service I got from Tony Coates and his team was excellent. I found Tony really easy to talk to, he explained every step of the way in a way that was clear & easy to understand. The whole experience was a pleasant one, emails were always answered promptly and professionally.
I think I was first in touch with Tony early to mid Feb and we completed the sale of my business on 4th April 17. From one very happy client!
Conveyancing/property
26/04/17 - Reviewed by KW
Emma was really good and efficient, especially coming up to completion, keeping us up to date with proceedings. All communications were polite, concise and easy to understand especially as we are first time buyers and new to the process of purchasing a house.
Conveyancing/property
26/04/17 - Reviewed by Kirsty & Andrew Wilson, Barnsley
Daniel Gardner was extremely helpful in all matters.
Conveyancing/property
25/04/17 - Reviewed by Mike
“To call you stupid would be an insult to stupid peopleâ€
You might have read many who will warn of not even going near this firm who are a bunch of imbeciles let alone calling themselves legal professionals (A joke of the year as far as I am concerned). Wait until you read about my experience of being a victim of the Nightmare of Birchall Blackburn Movie, which began when an “independent†broker introduced me to them to arrange the simple task of re-mortgage. Everything seemed to be going well and the offer came on 1st September 2016 from the lender despite them dragging their feet over technical issues. Nevertheless, the firm contacted me and I received the introduction papers, which is designed to allure you into a sense of security by giving all the contacts you need if you have a problem. But as soon as you hit a rock then the cracks begins to appear and that’s what I experienced with this nightmare firm.
It began when I had an issue with my buy to let mortgage, and rather than them helping to resolve it (which they could have) they made me get external litigation advice which costed me over £1000. I contacted the firm to request a call back from the partner Michael Foxford (I advise you to look at his previous work history-it will alarm you) or any litigation lawyer that can assist me. Eventually, I got a call from one of the staff and I explained that I have a problem which requires a litigation lawyer’s advice and offered to pay for the service as well. My requests fell on deaf ears, and instead I was informed that this matter is really serious which can threaten the offer (wrong advice which any one can easily find on the UK government website). The money I spent could have been paid to this firm but their conduct in the case lost them an opportunity to make more money, let alone my confident in them as law firm -so to call them stupid is an insult to stupid people, don’t you think?
After I began to get suspicious that the case handlers were deliberately delaying the completion, nearly causing me to miss the deadline I had to get other solicitors to move the case forward. What was worse than this is I discovered that the staff had no clue what they were doing because they or their seniors did not know how to think out of the box. A particular staff named Mahbuba Choudhury (3 years’ experience) was not only rude but did not even know how to be a professional when my solicitor called and pointed out the obvious.
Needless to say, I had continuous stress for 3 months and no thanks to the partners who ignored my complaints. It was only by accident that I was put through to a complaints officer and a when a very stern letter from my solicitor was sent was when things started moving. I should not have had to go through this stress and financial loss of getting other lawyers involved.
This firm should be struck off by reporting them to the Solicitors Regulation Authority (SRA). DO NOT GO NEAR THEM EVEN IF YOUR MORTGAGOR OR BROKER INSTRUCTS THEM – WORTH PAYING FOR A BETTER FIRM. Always look at reviews or a recommendation when searching for a good firm. My conclusion from this experience is:
• When told by a broker about the firm I should have researched Solicitors reviews websites such as (solicitor.info) and others as well which have all given them 1 star. Then, I should have informed the broker of this and requested a better firm or found one myself even if I have to pay more for the service.
• Never believe the website that gives them higher than 3 stars (only one website and its information is out of date) so be vigilant.
• Seek independent legal advice and threaten to remove them and contact your broker and inform them that the firm is causing the delay.
This is a dreadful incompetent firm and many have written that this firm is not to be trusted and is unreliable. If you want a peace of mind and hassle-free conveyancing, then stay away from this firm.
My advice to you who has just became one of the victims of the Nightmare of Birchall Blackburn Law like myself is to do one simple thing- DON’T GET ANGRY, GET EVEN. It’s a simple task to search on Google the Solicitors Regulation Authority and go to ‘complain about a solicitor’ section and pour your anger there. Don’t be afraid of them, they are only a business, and by the way the more people complain the more their justification gets weaker and makes it easier for the firm to be struck off. I did it already, so please take this advice write to the SRA and SHUT THEM DOWN.
Conveyancing/property
25/04/17 - Reviewed by Andy Boardman
Just a short note to thank you and your team for achieving the almost impossible – turning around a detailed commercial lease in less than 10 days from start to finish! It was really important for us to complete on the lease by our extremely tight dead line so that we could move into our new offices before the end of the month. You took on the challenge and worked extremely effectively and professionally to ensure you achieved this for us.
Over the years I have engaged some of the largest law firms in the world both in the UK and internationally and the service you provided on this transaction ranks up there with the best of them. All our future commercial property work will be coming your way!
Conveyancing/property
25/04/17 - Reviewed by Mr & Mrs DSM
Huge thanks to Stephanie and Marie, they were great throughout the whole process.
Conveyancing/property
25/04/17 - Reviewed by Mr KM
I’ve heard lots of horror stories about solicitors and moving, even witness some through friends and family. As you might be able to understand I was quite worried about this process as this was my first time going through it myself.
Now I’m on the other side I can’t tell you how impressed I am with your professionalism and patience. These last 6 months have been quite tough.
My Partner (not on the mortgage) had been made redundant twice in the last 14 weeks.
I’ve lost a grandad to cancer and a friend to a hit and run.
You and Lloyds bank however have made buying a house extremely easy and stress free.
Thank you.
Conveyancing/property
25/04/17 - Reviewed by Mr Mrs P.L.C.
Service was friendly and efficient.
Conveyancing/property
25/04/17 - Reviewed by Anon
Very impressed by how helpful and friendly the team were. Felt comfortable asking questions or asking for help during the sale process. Would like to thank Simon and his team for their help and advice during the sale. I always got prompt friendly replies to my emails and phone calls.
Conveyancing/property
25/04/17 - Reviewed by Anon
Just like to thank Jade for all the work she did on helping and advising throughout my whole process of buying my house. Doing this alone was a scary thing, however I knew that if I needed any advice (no matter how silly it was), I could ask Jade. She always answered my emails straight away and I couldn’t ask for a more smooth transaction. Top Marks, very impressed!
Conveyancing/property
25/04/17 - Reviewed by Anon
Liked the convenience of dealing online and not having to take time to visit offices. Would recommend to any one that is using Purplebricks.
Conveyancing/property
25/04/17 - Reviewed by Mr & Ms J.Finch
Friendly and professional service and always got an immediate answer to telephone calls and emails. Will be recommending your services to anyone who needs a solicitor.
Conveyancing/property
25/04/17 - Reviewed by Mr & Mrs S.B
Kept us informed as to the whole process. I would highly recommend you to others.
General Legal advice
15/03/17 - Reviewed by secret
Shocking - over a month in to the sale and they have not contacted the seller's solicitor. I have instructed them and they refuse to get back to me. Never use again.
26/06/17 - Response by Anonymous
This firm has a history, look at the previous 1star rating they got. Oh I came a cross Mike who wrote a great piece of complain against them as well. Worth reading
Conveyancing/property
20/02/17 - Reviewed by A.S.
Absolutely disgusting service - as an estate agent I would never recommend this firm, the staff are rude and unhelpful. Trying to get an update for a mutual client was apparently too much to ask and the member of staff hung up on me as I was trying to explain a situation! Avoid like the plague!
Conveyancing/property
07/02/17 - Reviewed by Anonymous
I like to think of myself as a rational and fair person, so here is my honest review of Birchall Blackburn Solicitors. I selected this solicitor after they were suggested by my Estate Agent as a good recommendation for handling my house sale as well as a separate house purchase. I was assigned Ted Kingsnorth to look after my flat sale and the early management of my case was handled relatively well by Ted and his assistant Daniel Edwards. However, towards the end of the process, there were one or two searches which had been outstanding for an excessive period of time. Having raised the necessary inquiries with Ted Kingsnorth to understand why the process had not progressed, I was met with the most ABUSIVE and SHOCKING phone call that I have ever encountered with a professional. When asked simple questions which most sellers in my position would ask, Ted Kingsnorth refused to answer the questions and instead proceeded SHOUT aggressively down the phone and demand that I refrain from contacting my own freeholder (to raise inquiries myself), otherwise he would "pull out". When I questioned him as to what he meant by pulling out, given that I was the customer and he was in no position to "pull out" from anything, he continued to shout at me in an incoherent manner. I thought for a second that I might be in the midst of a row with an unhinged individual - not an educated, professional with years of experience in his field. Ted Kingsnorth's shouting continued to escalate to the point that I could no longer continue the conversation and had to hang up the phone, which was a first for me given the fact that I am able to resolve disputes in a civilised manner. Now this is where things take a peculiar turn. I received a surprise phone call from Ted the very next day. When he called, I was hesitant to answer given the abuse I received the previous day. However, I cautiously answered his call only to be met with a nice and breezy tone from Ted - almost nonchalant with no remnants of the phone call from only 24hrs earlier. I thought for one second that I was in the twilight zone and the verbal attack from yesterday had not happened. It turns out that Ted had called to tell me that the searches had now been completed and I was ready to exchange contracts i.e. the work he should have done many weeks ago had now finally been completed. Strange. Anyway, to conclude; I would understandably not recommend this solicitor to anyone unless you like a challenge and have no problem dealing with the stuff of nightmares. However, despite my poor review of Ted 'Peculiar' Kingsnorth, I highly recommend his assistant Daniel Edwards who is a gentleman and a scholar and should be quickly promoted to whatever position Ted is currently occupying. So thanks Daniel for proving that not all solicitors are like Ted. I am now not too scared to sell my house when the time comes.
Conveyancing/property
23/01/17 - Reviewed by Lucy
the absolute worst solicitors ive ever had the displeasure of dealing with - avoid like the plague. never return calls or keep you updated you have to keep on chasing up for anything to happen, surprised they are allowed to do business really. quite rude on the phone and with emails too. pay for a proper solicitor please!!
Conveyancing/property
23/01/17 - Reviewed by Gary
Sadly I can't give the firm 1 star. This firm is a recommended solicitor for Lloyds and they have a tie in clearly for profit purposes only. Not only would they not start the legal work until the mortgage was approved (wasting 6 weeks within our chain), they NEVER return phone calls or emails without them having to be chased. When you do get email back, they are snappy and short and certainly not helpful. They ask for things just to delay the process and it literally has taken 4 parties (buyer, seller, agent and another solicitor) chasing up on a daily basis for weeks, to get close to exchange (after over 3 months for a really simple transaction). Without this I think we'd be looking at 4-5 months for a simple 3 person chain (chain free at both ends!)
If you are a first time buyer in particular - please avoid this firm. For the sake of a few hundred pounds saved, potentially the purchase or sale will fail and your stress levels will go through the roof! If offered a special deal through the mortgage company, say thanks but no thanks and pay for a local well reputed firm to carry out your work. In the scheme of buying a house this is important.
Please avoid this company, they are literally the worst I have EVER dealt with. It almost cost us our purchase and sale and certainly has caused everyone in the chain so much stress.
Conveyancing/property
19/01/17 - Reviewed by Anonymous
Could not agree more with the reviews already on here, this lot truly are a bunch of cowboys. We are first time buyers, had no chain either side and were recommended these clowns by our mortgage advisor. Offer accepted 6 months ago and still no exchange or completion date in site. They never return calls, they lie about what work they have done/will do, they stall on everything and have probably caused a 2 month delay at least so far to our house buying process.
Pay more and use a proper solicitors, not these useless mouth breathers.
Conveyancing/property
15/01/17 - Reviewed by Mike
“To call you stupid would be an insult to stupid peopleâ€
You might have read many who will warn of not even going near this firm who are a bunch of imbeciles let alone calling themselves legal professionals (A joke of the year as far as I am concerned). Wait until you read about my experience of being a victim of the Nightmare of Birchall Blackburn Movie, which began when an “independent†broker introduced me to them to arrange the simple task of re-mortgage. Everything seemed to be going well and the offer came on 1st September 2016 from the lender despite them dragging their feet over technical issues. Nevertheless, the firm contacted me and I received the introduction papers, which is designed to allure you into a sense of security by giving all the contacts you need if you have a problem. But as soon as you hit a rock then the cracks begins to appear and that’s what I experienced with this nightmare firm.
It began when I had an issue with my buy to let mortgage, and rather than them helping to resolve it (which they could have) they made me get external litigation advice which costed me over £1000. I contacted the firm to request a call back from the partner Michael Foxford (I advise you to look at his previous work history-it will alarm you) or any litigation lawyer that can assist me. Eventually, I got a call from one of the staff and I explained that I have a problem which requires a litigation lawyer’s advice and offered to pay for the service as well. My requests fell on deaf ears, and instead I was informed that this matter is really serious which can threaten the offer (wrong advice which any one can easily find on the UK government website). The money I spent could have been paid to this firm but their conduct in the case lost them an opportunity to make more money, let alone my confident in them as law firm -so to call them stupid is an insult to stupid people, don’t you think?
After I began to get suspicious that the case handlers were deliberately delaying the completion, nearly causing me to miss the deadline I had to get other solicitors to move the case forward. What was worse than this is I discovered that the staff had no clue what they were doing because they or their seniors did not know how to think out of the box. A particular staff named Mahbuba Choudhury (3 years’ experience) was not only rude but did not even know how to be a professional when my solicitor called and pointed out the obvious.
Needless to say, I had continuous stress for 3 months and no thanks to the partners who ignored my complaints. It was only by accident that I was put through to a complaints officer and a when a very stern letter from my solicitor was sent was when things started moving. I should not have had to go through this stress and financial loss of getting other lawyers involved.
This firm should be struck off by reporting them to the Solicitors Regulation Authority (SRA). DO NOT GO NEAR THEM EVEN IF YOUR MORTGAGOR OR BROKER INSTRUCTS THEM – WORTH PAYING FOR A BETTER FIRM. Always look at reviews or a recommendation when searching for a good firm. My conclusion from this experience is:
• When told by a broker about the firm I should have researched Solicitors reviews websites such as (solicitor.info) and others as well which have all given them 1 star. Then, I should have informed the broker of this and requested a better firm or found one myself even if I have to pay more for the service.
• Never believe the website that gives them higher than 3 stars (only one website and its information is out of date) so be vigilant.
• Seek independent legal advice and threaten to remove them and contact your broker and inform them that the firm is causing the delay.
This is a dreadful incompetent firm and many have written that this firm is not to be trusted and is unreliable. If you want a peace of mind and hassle-free conveyancing, then stay away from this firm.
My advice to you who has just became one of the victims of the Nightmare of Birchall Blackburn Law like myself is to do one simple thing- DON’T GET ANGRY, GET EVEN. It’s a simple task to search on Google the Solicitors Regulation Authority and go to ‘complain about a solicitor’ section and pour your anger there. Don’t be afraid of them, they are only a business, and by the way the more people complain the more their justification gets weaker and makes it easier for the firm to be struck off. I did it already, so please take this advice write to the SRA and
SHUT THEM DOWN.
01/11/17 - Response by Jeannie
Hi i need to complaine too i have also just informed my est agent to find me another solicitor as the firm in churchtown southport are terrible, my landlord was told by them to ask me for a deposit as i was renting his shop, once i agreed they said to my landlord they would now need to compile a deposit deed at a further cost he was not happy and told them he didnt want a deposit from me and to quickly proceed which they replied that if he was not happy paying the fee they could put it onto me total #@#@#. So i am going to write to someone to complain i have the proof too my landlord forward there mail to me.
General Legal advice
07/01/17 - Reviewed by Alex
Terrible service, no work is done in file until you call them and pester. General incompetence: address wrong in land registry forms. Yes it's cheap but I'm 4 months into a no-chain sale and no exchange in sight. Avoid like the plague and don't be fooled by the reviews on comparison sites that are clearly done by them.
Conveyancing/property
21/12/16 - Reviewed by Anonymous
AWFUL AWFUL AWFUL, TOTALLY INCOMPETENT. RECOMMENDED BY OUR MORTGAGE ADVISOR, I WISH I'D SEEN THESE REVIEWS BEFORE THEY MADE A TOTAL PIGS EAR OF EVERYTHING.
Conveyancing/property
15/12/16 - Reviewed by BBL User
I used the BBL/Southport office in the past and was happy with service, but this time I used Preston BBL and this was a big mistake:
- no proper system for updates
- no reply to emails, you might get a reply to one in 10 emails.
- no reply to voice mails
- unable to speak to anyone over the phone. You get to secretary and she puts you through to solicitors, but no one answers the phone.
- 5 months to complete on sale/purchase.
Will never use them again and will advise all the people I know to be aware of this firm.
Conveyancing/property
15/12/16 - Reviewed by JC
Birchall Blackburn were recommended to us by our mortgage advisor. He normally gives us good advice but on this occasion he didn't!!! BB have no communication skills, they are disorganised, they will never return your calls and they will never chase anyone unless you chase them. So there we , there are 4 good reasons not to use them.
Conveyancing/property
27/11/16 - Reviewed by Kegsclan
Would not recommend. Representing our buyers and currently stalling the small chain. They provide no communication and have shown a total lack of professional integrity. Have dealt with a range of solicitors in my time and they are the most incompetent firm that I have ever had misfortune to be involved with.
Conveyancing/property
22/11/16 - Reviewed by S eildon
Terrible service so far no communication unless you constantly call them, even then information is out of date and inaccurate , call backs rare and sporadic it's all very frustratin. Conveyancer is out of office more than in and assistants (there have been a few) admit they don't know how to use some systems. Our estate agents say they are the worse solicitors that they have ever dealt with I only wish that I had read reviews before employing them They are so slow I'm starting to give up hope of ever moving
General Legal advice
15/11/16 - Reviewed by mr peed off
Do not use these bunch of Cowboys at any cost we are on the verge of losing the chain due to these people absolute crap service they are our buyers solicitor. DO NOT USE THEM they won't even speak to my solicitor or buyer
If your buyer is using them tell them to use someone else or you will regret it
I only gave them one star as it would not let me proceed but one star is a total over rating
Conveyancing/property
14/11/16 - Reviewed by Claire
Worst solicitors ever dealt with! So slow at doing anything, rarely answer phone or respond to emails. Have had a document for over a week and still not looked at it. started proceeding early August and still no completion date even though paperwork and enquiries are complete. I wish I had seen all these reviews before instructing!
General Legal advice
01/11/16 - Reviewed by Angry Guy
I was relying on this joke of a company to remove my name off some deeds. They sent the forms to the wrong address and it took me 3 weeks after to find out they hadn't got a response. I did all the work for them in the end as they don't pro actively manage anything. Oh and if the person dealing with your case is off don't expect anyone to pick up the work.
So if you're after a completely incompetent solicitor, who doesn't like to chase, respond back to emails then these are your people.
Conveyancing/property
29/10/16 - Reviewed by L Rey
AWFUL AWFUL AWFUL. These were the buyers' solicitors (I am the seller). It was fortunate that I knew the buyers and that they were able to apologise to us for using this company. They were first time buyers and had been passed on to this company by their broker. What an awful first experience they have had. SLOW SLOW SLOW. My solicitor had to constantly follow up things, ask them to re-issue incorrect documents and chase things up. They repeatedly got the figures wrong and insisted they were right. Thank goodness my solicitor stood his ground in order to get the correct figures on the documents. Emails went for days without an answer. We were ready to complete but were kept waiting for weeks for BB to get moving. This impacted on things our end. At one point my solicitor even emailed me to ask if I was still selling the property ... he had waited that long! We'll all be steering clear of this company in the future.
Conveyancing/property
24/10/16 - Reviewed by frustrated purchaser
Avoid! Never returned a call, rarely responded to an e-mail. Given a completion date only then to be told on said completion date that we hadn't even exchanged! Then denied giving us the completion date?! Kept being told everything was in place to go ahead, only to find out a day later it was not. Given false information, which they then denied giving me! Buying/selling property is always going to be stressful - these cowboys do not make the process any easier.
Conveyancing/property
19/10/16 - Reviewed by Carolyn vale
Really crappy service, no communication conveyancing team don't know how to use a phone. They don't give a damn about you & your circumstances. I strongly recommend if you want fast reliable service do not use this firm. Go local.
Conveyancing/property
11/10/16 - Reviewed by Angry
Avoid Avoid Avoid - worse solicitors ever - always an answer machine - holding my property up for completion requesting information which has been sent numerous times
Conveyancing/property
29/09/16 - Reviewed by Anonymous
My buyers are currently using them and they are absolutely horrendous! We have been ready to complete since mid July and still no actual completion date.
Conveyancing/property
11/07/16 - Reviewed by susan reed-jones
They are not easy to deal with at all. They tell you who you will be dealing with but never hear from that person, instead the only contact you have is some office boy.
got totally confused about the whole organisation and i was only selling not buying. Changed to a real solicitor after getting very frustrated. They only communicate via email not telephone so very difficult to get hold of quickly.
Conveyancing/property
30/06/16 - Reviewed by Anonymous
Shocking service. They have to be the worst company I have ever delt with. They are so slow and holding up the chain where all others are complete. No communication, poor excuses. Avoid at all costs.
Conveyancing/property
13/06/16 - Reviewed by Darryn Almeida
I used the Southport branch for a purchase/sale in Oct 2015 seeing as they were the cheapest on comparison sites. They successfully took inefficiency and procrastination to a new level.
I had repeated assurances of timelines being adhered to but numerous things kept popping up at the last minute which delayed exchange. This is in spite of my initial sale falling through giving them ample time to get their act together.
The senior contact assigned to my case went missing in the middle of the sale leaving me with a Simon Taylor who basically lost the plot. Absolutely horrible at chasing the other side for crucial documents, failed to highlight key points (e.g. no chancel repair liability insurance on purchase), pretty much rude when pushed for answers or asked to explain anything. If it wasn't for another senior contact intervening, I'm pretty sure the whole thing would have fallen through.
I would stay clear.
Conveyancing/property
23/03/16 - Reviewed by lesley barton
I can only speak for the Morecambe office, but I can honestly say they have been 1st class all the way. My conveyancer was Vicki Humpage..very friendly, and easy to get hold of, returned my calls and emails asap, I really cannot fault the service I have received. I sold a house with them, and when I find my next property I will be instructing them for the purchase! A well deserved 5 stars.
Conveyancing/property
09/02/16 - Reviewed by Anonymous
dont bother using these people absolute waste of time, they are slower than a snail, very rude and just use stalling tactics so make up for their complete lack of professionalism, when you call them you just get passed around and no one seems to know who or what is going on, they lose paperwork then say they havnt received it, then it just reappears, total and utter rubbish, avoid these people as all costs, its stressful enough moving house without the added grief these people cause !!!!!
General Legal advice
26/01/16 - Reviewed by Anonymous
Absolute waste of time never answer calls or emails 7 months into house selling and still nowhere near
General Legal advice
12/01/16 - Reviewed by Anonymous
If you don't want additional stress added to a house move, don't use Birchall Blackburn.
Conveyancing/property
08/12/15 - Reviewed by Dame123
AVOID AT ALL COSTS!
I can't even tell you how terrible they are.
Even the solicitors of the place we're buying from have said they're contacting the financial ombudsman about them.
Phone calls not responded to, emails ignored, gave us the TOTALLY wrong figure owed and got our mortgage withdrawn once for a reason I still don't understand.
I've had to do all their chasing for them. We'll probably be taking them to small claims over their terrible service.
Go elsewhere, don't even consider them. Pay more for a decent service, you won't regret not using these cowboys.
Conveyancing/property
04/12/15 - Reviewed by Chris
The service from this firm was pitiful. The were instructed on the 5th June and the sale has only just completed on the 1st December. This was for the sale of a flat to a cash buyer, chain-free. They blatantly lied, placing the delays upon any other party but themselves. The solicitor was clearly unknowledgeable, sometimes I questioned if she even knew what day it was. Weeks would pass without any progress, when questioned I would hear the same response that I had heard two weeks earlier.
Conveyancing/property
22/10/15 - Reviewed by Anonymous
I can vouch for the Morecambe Office, what a pleasure its been to have them as my solicitor, Really friendly people that helped all the way through my sale and purchase didn't feel like I was pestering them when I had questions or was after an update. Could pop in the office to see them too. Fab!
Conveyancing/property
21/09/15 - Reviewed by Fluff33
This is the worst legal firm I have ever come across. It is a wonder they get any property deals to completion. I am using them for my sale/purchase we are now in month 4 with no sight of completion. For 2 months my solicitor had been contacting the wrong solicitor and never thought to tell me of the issue. Said she sent me an email with 9 attachments but only received 8, some how one dropped off in transit, I don't think so!!! Have to chase them continuously and never get any answers, have asked them several times for answers to queries I have about my purchase, they are just ignoring these queries. They are part of the 'conveyancing quality scheme' and clearly breach the charter. NOTHING QUALITY ABOUT THIS FIRM. I will probably lose my dream home and it will be thanks to the incompetence of this firm.
Conveyancing/property
04/08/15 - Reviewed by M
The worst possible service.
Taken three months from instruction - still not got searches completed,
Passed from Manchester to Preston for no reason - highly inconvenient.
Solicitor assigned - after endless chasing, I was told she had left the business.
Assigned to another - only for the situation to repeat. Four weeks of chasing and the second has left the business.
Given a completion date by them, which they have failed spectacularly to meet.
Called and left messages EVERY DAY FOR TWO WEEKS without getting a SINGLE RETURNED CALL or letter that was promised.
Held on the phone for 23 minutes when I refused offer 'to be called back' only to discover my new solicitor has also 'now left the business' and the person I spoke to admitted he was working through her cases "trying to find out where they are up to",
Three months after appointing them I have almost ZERO confidence I will complete.
I will be writing to the law Society because, based on other reviews, it is clear they do not take any complaints seriously.
And during every call I have to listen to the on-hold recording telling me that "Birchall Blackburn are always there for all my legal needs"
They are a joke.
Conveyancing/property
28/07/15 - Reviewed by Brad
Birchall Blackburn acting on behalf of the purchaser of my property.
What a useless solicitor firm absolutely shambles, no one can get hold of them, neither Estates Agents, nor buyer or my solicitor.
Never returning phone calls, doesn’t not reply to emails either.
Its already 16 weeks of conveyance sand we still haven’t exchanged !!!!.
My personal suggestion is to stay away from this firm, AVOID AVOID AVOID
03/10/17 - Response by Howard
Buying a property is always stressful but buying and using this company is NOT recommended its just not worth the extra problems caused ,I am still in the middle of a potential disaster with these people I was introduced to them by my IFA and from the beginning I began to feel uneasy the word incompetent doesn't come near to describing their inadequacies total ,incompetence and inability to communicate they were not even cheap and having bought a large number of properties over the last 40 years as homes to live in , as buy to lets and investment properties , I have never dealt with a company who are so inefficient downright careless , incapable and rude and I should know better! so in spite of the reviews I have read that say otherwise, find another properly qualified solicitor and dont use this bungling conveyancer its just not worth the stress and the delays and the costs
Conveyancing/property
18/05/15 - Reviewed by B Bunter
I am currently buying a property widh Birchall acting as my solicitor. I wish to God Id read some of these reviews before I decided to use them. They are probably the worst organisation Ive had the misfortue to deal with my entire life. It amazing that staff can be so rude and unhelpful when Im paying them. Even more amazing is their lack of ability to do even the most simple of tasks. Avoid these guys whatever you do. Emma Hill in particular is a nasty piece of work who cant do her job.
General Legal advice
15/05/15 - Reviewed by Anonymous
I would not recommend this solicitor I buy rentals and had to use them on this occasion as they met criteria for lender but they are really bad. Communication is poor, turnaround poor in fact I don't have one positive comment...my advice keep away
Conveyancing/property
22/04/15 - Reviewed by An unhappy customer
If anyone is considering using this solicitors to buy or sell a property then please keep reading and have a look at some of the other reviews posted online! Their customer service is nothing less than a joke. I have never come across such a disorganised, unprofessional and rude company in all my life. My mortgage process was especially long and tedious and I contantly had to prompt them for updates, often going weeks with no correspondence. When I called the staff were so rude and unhelpful and I never actually got to speak to the person dealing with my mortgage. I cannot believe they are still in business.
Conveyancing/property
28/02/15 - Reviewed by JEFF C (NOTTINGHAM)
I can only vouch for the Southport branch who I have to say were excellent. Ideally, it would be better to have somebody local where you can pop in with any queries but they were nearly double the price I paid Birchalls, any problems though, you ring or email and somebody will get straight back to you. There was a small problem with my sale and Birchalls were more than a match for the opposite solicitors and actually saved me money, so yes, I would definitely use again
Conveyancing/property
04/02/15 - Reviewed by Ben M
I have no hesitation about recommending this firm based on our experience. We had a superb solicitor who helped to save the deal on the property, when I had lost hope, due to the ineptitude of others down the chain. She was always professional and answered all our queries and concerns promptly. She had to deal with others who were less than professional in their business dealings and managed to chivvy them into action when all others had failed. I have no doubt that I would not be in the home I had set my heart on, if it had not been for the diligence and hard work of our solicitor.
Conveyancing/property
17/04/14 - Reviewed by Anonymous
Sent emails for an update as had confirmation sellers solicitor had sent everything - received no response so sent a subsequent email saying I would expect them to have acknowledged my email. Received a reply saying 'they had only just got round to looking at my file' - the person sending the email could do with an attitude adjustment - I responded saying I was sorry for 'appearing pushy and being an inconvenience'.
paperwork received for someone else, replied and confirmed I had destroyed and hoped none of my paperwork had been sent elsewhere - no response, not even an apology
have not identified two signatures required as two sellers - have highlighted this, no response. This will probably delay things further and why did they not pick this up?
I received an email and I asked for clarification on a point tracking the email to see when it has been read - still no response and not read, despite the fact their email says 'if you have any queries, please contact us'.
I am a FTB so have no comparison, however I am a professional person working for an Independent Financial Advisers and have done for 10 years and if I treated my clients this way, regardless of the fee being paid, I probably would not have a job.
To say they are cheap and you get what you pay for is an invalid statement, I am still paying for a service, regardless of what it is and as a client I would expect a certain level of courtesy - if they are too busy to carry the workload, they should employ more staff OR not take on more work.
I still haven't exchanged contracts yet, although this is not Birchall Blackburns fault and I remain hopeful that they can redeem themselves in the next few weeks, but thought I would put my experiences to date here.
I am currently less than impressed with them and it seems as though I am not in a minority. I hope that I can come back after completion and change my views.... ever the optimist.
Conveyancing/property
18/12/13 - Reviewed by Anonymous
I dealt with Birchall Blackburn for the purchase of a property back in May of this year after they were recommended to me. It turns out this is one of the worse decisions I have ever made!
Right from the very start to end I had so many problems....
Firstly, a price was agreed for the work to be done and then to be told it would cost more as "there was more work involved than originally quoted for"
I was assured they were very experienced with my "type" of purchase so I paid the additional fee and carried on.
They got my mortgage offer wrong 3 times which caused big delays. Communication was shocking from start to finish and I only heard anything if I chased. On more than one occasion I was told that all the required paper work had being received only to be told days later that that wasn't the case.
On two separate occasions I received other clients (confidential) paper work - Very careless and I'm sure the clients in question wouldn't be impressed!
I have recently received a letter, 8 months after completion to tell that there is still some paper work outstanding and that they require a further £300!
I can assure you that will not be getting paid by me!
Avoid at all cost - They are cheap for a reason.
Conveyancing/property
22/07/13 - Reviewed by Anonymous
The buyer of my property is using this firm, probably because they are cheap. And as usual cheap also means not very good! My solicitor, the estate agent, the buyer and myself have all left them messages for 3 days in a row, as we are all wanting to exchange now, and they don't even have the courtesy of ringing back. It was 2 months after they were instructed by the buyer to act on their behalf before they even started the searches. Their biggest issue is that they simply do not communicate and have to be chased and chased and chased at every point to even get updates from. I would suggest that you avoid them and choose a local and reputable firm for you conveyancing work. Save yourself the headache!
Conveyancing/property
09/07/13 - Reviewed by Raymond K
They seemed really cheap compared to other firms. In hindsight, I should have realised why this was.
No-one to take calls (the phone rings and rings when you are put through to your "team"), if anyone is on holiday the whole system collapses and they have so much (presumably less than profitable) work that its piled high and dealt with on a "which client shouts the loudest" basis by the poor overworked sap its been "assigned" to.
On top of this, when they correspond with other firms, they don't send a fax, they don't call them, they don't send an email, they don't send a letter by first class post - that's right - everything is sent by second class post to give them a week to get on with other work before the letter is received!
Avoid, unless you want a conveyancing transaction to take 12 weeks to get to exchange (and the other party to possibly walk away due to frustration), rather than the usual 4 weeks.
Conveyancing/property
12/06/13 - Reviewed by aa
This firm is absolutely rubbish. Their solicitors are unprofessional and we had to change our solicitor. For weeks we were told that house sale is going smooth and searches are being made. But then one day they just called and informed that we have not sent them the form. When we personally went to give the form to their Manchester office. Anyway dealing with this firm was a nightmare and considering there are many solicitors out there please don't bother with birchall Blackburn.
11/06/21 - Response by N/A
Very bad reviews!
Birchall Blackburn solicitors should not get too big for their boots because your clients are your bread and butter and are far more superior than solicitors as clients pay your wages.
Conveyancing/property
09/05/13 - Reviewed by Anonymous
I received a terrible service from Birchall Blackburn. I always try and read reviews to investigate the services of a solicitor before using them and the reviews for this company all seemed fairly good. Unfortunately this did not prove to be the case for me. The service was agonizingly slow and on two separate occasions they gave out incorrect information to our estate agent despite my complaint after it happened on the first occasion. My initial solicitor went on maternity leave and I only found out when I telephoned them to complain about incorrect information and breach of confidentiality. No-one had advised me my case had been passed on to someone else for completion. The new solicitor did not prove to be very good either, he made mistakes on the paperwork when the process started to show signs of completion and failed to send paperwork stated as included in the documentation. Unfortunately I would not recommend this company to anyone based on my own experience.
Conveyancing/property
02/04/13 - Reviewed by Anonymous
I hate to say, I received an awful service. The sale was only finalised on the day my mortgage offer expired; the only reason the deadline was made was because I took time out of work, on the day, to obtain the paperwork required to enable completion (which it came to light had already been sent a week prior). The sale was a no chain attached sale, which it took 7 months to complete (I was advised this would usually take 8 weeks at the most). I complained about the service I received and was advised it was normal for their firm to heavily rely (based on my experience) on their customers when purchasing a property. In which case, it would have been easier, faster & possibly cheaper for me to have arranged the sale myself (or with another firm with a higher standard of service). Given the work I ended up having to put in to complete the sale, I felt like I paid a lot of money for nothing. I even rang with a query at one point in regards to the sale and they were unable to advise me, so I was left to investigate myself. I would strongly advise, based on my experience, to avoid using this solicitors if at all possible. Unfortunately, the glowing reviews I saw online did not reflect the service I received and it has come to light that I am not alone in my experiences. In fact, in my area, it was apparently widely known to the locals that I should have avoided Birchall Blackburn at all cost, which I, unfortunately, only became aware of after their services were enlisted. I only hope, despite an unsatisfactory response to my queries in regards to the poor service I received, their firm handles future cases with more care and takes steps to prevent unnecessary delays. However, judging by the response I received, it appears they felt the service they provided was satisfactory, which does not bode well, as this is contrary to what other agencies, those involved with the sale and others who have purchased their own properties via other solicitors believe/would advise. I hope this review either serves to save others from the extra stress and delays I suffered as a result of using this firm or encourages Birchall Blackburn to shape up.
Conveyancing/property
14/09/12 - Reviewed by brian hodson
Used Birchall Blackburn firm to purchase house in September 2012. Lisa Golland from their Manchester office was very very efficient and dealt with the whole thing in four weeks. I was charged £610 including searches compared with £835 I was quoted from a local solicitor in the North East. Most matters were dealt with via e mail and a few telephone calls. Two lots of paperwork to sign were sent through the post.
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