48 reviews (5/5) and information for QualitySolicitors Chapman & Chubb, Alfreton

09/06/22 - Reviewed by Christopher Bonam

I used the team led by Debbie to sell my house in Derbyshire and buy a house in Hampshire. The service I received from each member of the team was both friendly and efficient. They kept me informed throughout the process and both understood the stress involved and treated me accordingly. I cannot praise and thank them enough.

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19/04/22 - Reviewed by Dave Templeman

Very helpful , very understanding.

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11/02/22 - Reviewed by Kevin A O'Kine

The professional manner in which Aileen handled this impressed me. I felt comfortable and the speed in which this was completed was great. Everything was explained on detail to me and I would 100% recommend this service to friends and family.
Very well done.

Thank you.

Kevin

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01/12/21 - Reviewed by Joanne Docherty

Everything was very clearly explained to us, including the fees and the solicitor was very helpful and friendly.

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09/12/20 - Reviewed by Graham

The service was terrible from this company, I found them to be very unapproachable and patronising, they charged me four times as much as was originally quoted, some of which was acceptable however the majority was not, the fees were overinflated and did not reflect the work that was needed to be done at all. The whole experience for us was difficult and too drawn out. The conveyancor we dealt with was very difficult to speak to, often talking to us as if we were criminals and not clients, she refularly spelled our names wrong on paperwork and even used the wrong name completely on one occasion. It hardly inspired a feeling of confidence. We feel the advice provided was inaccurate and often plain wrong, not the sort of thing we would expect from someone who claims to be a professional.

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09/11/20 - Reviewed by Jodie Lye

Very friendly and keep you up to date throughout. Found the website very handy to check the progress too. Thank you very much for all you have done

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27/10/20 - Reviewed by Arnold Hicklin

Thorough and timely service to complete the sale of my property which involved a complex ownership situation and a Land Registry error to resolve

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06/08/20 - Reviewed by Christine and Peter Gould

Needed to update our wills and obtain POA’s , myself and my husband were very happy with the way that we were dealt with and wouldn’t hesitate to recommend Chapman & Chubb

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15/06/20 - Reviewed by Pauline Checklin

The staff at every level whilst being professional were very friendly and made me feel very comfortable.

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21/05/20 - Reviewed by Anonymous

I would serious recommend that you avoid this solicitors. The service I I received was appalling to say the very least. To be honest I could have done a better job myself. I am truly in deficit due to their lack of Duty of Care.

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20/05/20 - Reviewed by Carol Board

Martin Salt dealt with my brother's probate, A very pleasent young man to deal with also very proffesional. I would not hesitate to recommend him to any one needing his services .

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20/05/20 - Reviewed by Carol Board

Debbie dealt with my house sale, she was very professional and efficient. At the same time very friendly and a pleasant person to deal with. I would definitely recommend them to any one needing to use their services.

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14/02/20 - Reviewed by Mrs Virginia Luck

Debbie was very efficient, helpful and prompt and helped me resolve something successfully that had a tight deadline. She always kept me in the loop and I felt I could totally trust her.

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09/01/20 - Reviewed by Lisa Copley

Absolutely impeccable service, all members of staff are so polite, friendly and helpful they actually became friends. The service provided is efficient and very professional and is followed to the letter from your instructions. I came to this company on recommendation from a friend as my current solicitor were doing nothing and I wished I had come to these from the start. I cannot fault any part of my experience I was always fully informed of the situation and found that I was definitely getting superb value for money. I cannot thank the team at Chapman and chubb for getting me the outcome I wanted in such a short time. I would recommend this great team every time and would never go to anyone else should I need help again.

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06/11/19 - Reviewed by Gemma

I would avoid this solicitors. The service i and my family received was terrible to say the least. They want 25% of your claim for basically doing nothing. I really wish i had gone elsewhere. They do not stick to there own terms and conditions.

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05/11/19 - Reviewed by Cathy Blackwell

Amazingly smooth process, Debbie kept us up to date all the way through, and was always on the end of the phone/email whenever we needed.

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22/10/19 - Reviewed by Karl Sabin

Debbie was brilliant, and even when not in the office was super responsive with colleagues
Thankyou

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19/09/19 - Reviewed by Jane C

Thank you for all your help with my divorce. Would highly recommend Aileen. I found the service and communications excellent, making a difficult personal situation less stressful than it could have been.

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05/08/19 - Reviewed by Sarah Tucker

I could not be happier with the service provided by Debbie and her colleagues when assisting us with our house purchase. I felt informed about the whole process and would 100% use Quality Solicitors Chapman & Chubb again.

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19/03/19 - Reviewed by John Dodman

Debbie and Kirsty were very friendly and professional in the help they provided during my recent house sale.

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28/11/18 - Reviewed by Paul Rawson

Very happy in dealing with our property sale and our purchase. It was always going to be stressful but it was dealt with calmly and efficiently by Debbie.
A good result!

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26/10/18 - Reviewed by Andrew John Varney

Debbie expediated the sale of our property with great professionalism along with a very friendly deminer.would certainly recommend.

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07/09/18 - Reviewed by Tina Faloon

Debbie and Chris have dealt with 2 conveyances for us over the past year and we have been so impressed with their professionalism and efficiency, whilst at the same time being approachable and friendly.
They are both head and shoulders above the other solicitors we have used previously, always replying to messages and emails quickly, and understanding the stresses that come with house moves.
We would highly recommend Chapman and Chubb and will definitely use them in the future.

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12/04/18 - Reviewed by John from Matlock

Fantastic service and very friendly staff, I will definitely use them in the future. I used them as I had previously used a cheap conveyancing company found online; never again, they were useless, I had loads of problems particularly in contacting them. They mainly fobbed off any queries and were totally inadequate in explaining any progress in my purchase. With this firm I could log in online and see exactly what was being done with regards to my transaction.

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31/08/17 - Reviewed by HappyFather

I couldn't fault this firm. Aileen Chapman dealt with my matter herself. I was kept informed at every stage of my matter and any queries I had were answered promptly. I had seen the review on this site of QualitySolicitors Chapman & Chubb by 'FathersFor Justice' but had been recommended to them by a friend who said to ignore it as it was probably by someone who had not got the result from his matter he thought he deserved. From the outset I found that all the staff I had contact with were extremely friendly and approachable, not like the firm I used for a house sale who seemed think they were ‘a cut above the rest’ and treated me as such.
I had made some general enquiries with other local firms and found their charges to be more than competitive. I in fact spoke to someone yesterday evening who had been charged more than double what I had for almost the same work and didn’t believe what my case cost me; they had however used a large firm in Nottingham.

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01/07/13 - Reviewed by FathersForJustice

£170 per hour, £7.50 for text, £7.50 for reply by text, £17 per letter in or out.
Service was average. At face to face meetings felt like things might progress iaw my expectations, although receiving updates or changes in circumstances were not provided. It felt like I did all the chasing (at additional cost) and was at times like pulling teeth trying to speak to Aileen on the phone. My case required proactive counsel in order that I could resolve a situation to have contact with my son. However, letters sent were few and far between and weeks passed that seemed wasted. All correspondence was one step behind what was actually happening. Disappointed to have spent the best part of £1000 to achieve nothing - and I didn't even get to the court stage!

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16/08/11 - Reviewed by QualitySolicitors Chapman & Chubb - Alfreton

QualitySolicitors Chapman & Chubb are one of the UK's leading Solicitors firms. We are the UK's first legal brand and have a strong reputation for being the best Solicitors in Alfreton.

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23/11/20 - Reviewed by Melanie W

Prompt, objective advice in reaching a settlement agreement with my employer

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22/10/19 - Reviewed by John Wagstaff

Easy and straightforward process. Thanks

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19/09/19 - Reviewed by Jade Auger

Brilliant service

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12/08/19 - Reviewed by Simona Kazlauskaite

I am very happy with your service and very pleased that I didn’t had to do nothing it was really nice to know that everything was done quick and with no trouble! Thank you very much

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05/08/19 - Reviewed by John Pitman

Always polite and efficient and appreciative of the situation

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13/06/19 - Reviewed by Sarah Tucker

Professional and friendly. Easy to conduct the business we needed to.

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12/02/19 - Reviewed by Daniel Bennett

I would highly recommend.

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13/12/18 - Reviewed by Amanda Brenham

I found the team in the office to be friendly, reliable, professional and really welcoming. They dealt with our sale and purchase very quickly, couldn’t have asked for a better team. Perfect! Thank you x

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03/12/18 - Reviewed by Peter Johnson

Very professional kept us informed through the transaction

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27/11/18 - Reviewed by David Pollendine

Very helpful

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08/10/18 - Reviewed by John Pearson

Prompt, efficient and friendly service.

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02/10/18 - Reviewed by David Allsop

Great service, informative, and very efficient.

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01/10/18 - Reviewed by Jennet Wray

Very good service and friendly

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28/09/18 - Reviewed by Terry Elliott

Nothing further to add. Just did everything I needed.

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28/09/18 - Reviewed by John Edwards

I was treated with a very high perfectionism by all the staff.

Thank you

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22/03/13 - Reviewed by Alan Braisby

A very good company to use, from the first telephone contact to the end result. They efficiently and competently organised my Fathers probate when he died and two powers of attorney for me and my wife. The bill was acceptable and if am honest was a little less than I expected.

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