1 reviews (1/5) and information for Furse Sanders, Helston
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43 Menage Street, HELSTON, Helston, Cornwall, Tr13
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Will and probate
08/05/17 - Reviewed by Anonymous
My experience of Furse Sanders is that they are a profit making organisation pure and simple with a high turnover of staff. If you are looking for attention to detail, customer care and value for money look elsewhere. Though there were exceptions, on the whole I was treated with arrogance and contempt because I dared to question the way my matter was being handled and the alarming rate at which Furse Sanders fees were being levied. Following my written complaint to the firm I was refused a face to face meeting despite their literature stating that a meeting is part of their procedure once they have received a complaint. I was left with no alternative but to take the firm to the Legal Ombudsman who found in my favour and ordered a large reduction in fees and personal compensation for the distress caused.
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