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GWlegal solicitors reviews & information

<p class='center'><strong>254 reviews/comments</strong></p><div id='chart'></div><p class='center'><a href='#solicitorreviews' title='View reviews/comments for this solicitor'>View all reviews/comments</a></p><p>6 reviews removed</p>
(254 reviews/comments)

Reviews removed: 6   Why was a review removed?

Rate GWlegal solicitors


Fourth Floor, 20 Chapel St, Liverpool L3 9GW
Liverpool, Merseyside, L3 9GW

Tel: 0345 373 3737

Areas of law reviewed: Conveyancing/property law, Personal injury law, Will and probate law

GWlegal’s ultimate mission is to provide a fully rounded legal proposition for clients, who will return to GW again and again.

We offer the everyday legal services you require to move smoothly through each stage of life’s journey. Property law when purchasing your first home. Equity release when you are ready to retire. Financial claims or personal injury services when something goes wrong. Will writing to protect you and your loved ones.

We also strive to continually investigate new areas of work that can help fulfil this mission in the modern world, as well as maintain the profit necessary to thrive in the changing legal landscape.

GWlegal began as Goldsmith Williams Solicitors in Merseyside more than 30 years ago as a small firm of property lawyers. We have grown into one of the country’s most respected national firms since then. However, our approach to our clients, stakeholders and people remains very much that of a smaller, local business. The receptionist who took your call in 1999 may well do so again when you phone back in 2017. Our department heads have years and years of experience at the firm. Overall, the majority of our staff boast long-service status. In turn, the service we provide to clients is warm and personalised (yet straight-forward without confusing, legal jargon) and done so with a desire to exceed expectations.

Who is GWlegal? We are a national firm with local values.

Reviews

Rate GWlegal solicitor
GWlegal solicitors

23/04/18 - Rating by Mr Jones

Area of law reviewed: Conveyancing/property

5 star rating

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I would like to thank Aisling for her kindness and very professional handling of our equity release, I was never left wondering what was going on and made to feel valued. I would highly recommend GWlegal.

Responses

23/04/18 - Response by GWlegal

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Hi Mr Jones. Aisling and our equity release team would like to thank you for your kind review. Happy to help you with your equity release. All the best, the GW team.


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GWlegal solicitors

18/04/18 - Rating by Mrs Clare

Area of law reviewed: Conveyancing/property

5 star rating

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Excellent - efficient, courteous and speedy.

Responses

18/04/18 - Response by GWlegal

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Thank you for your kind review Mrs Clare, we hope to work with you again.


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GWlegal solicitors

16/04/18 - Rating by Anonymous

Area of law reviewed: Conveyancing/property

3 star rating

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I would not recommend these solicitors.
I out of politeness gave these solicitors a fairly good review when they ask me for feedback as I was so relieved that it had gone through. But now I take it back. I have just found out that cash-back that was due to me was used in the proceeds of sale. They did not consult me as my mortgage offer stipulated they should. They included it in amongst all the fees etc without bringing it to my attention or asking me whether it was OK to use it for fees. I was only aware that it was included when I actually queried where it was! I am really angry with this. The whole conveyancing took much longer than it should. They didn't respond to queries quick enough. Myself and the estate agent spent ages chasing people to speed it up. They don't seem to communicate with each other or to anyone else as a matter of fact. I found them very frustrating.

Responses

16/04/18 - Response by GWlegal

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Hi, we are really sorry to hear you are disappointed with our service. We would like to discuss your case with you in more detail, please contact us at discuss@gw.legal with your contact details and case reference number, we will ensure someone gets in touch with you as soon as possible. Kind regards, GWlegal


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GWlegal solicitors

16/04/18 - Rating by Mr Enyiazu

Area of law reviewed: General Legal advice

5 star rating

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Excellent service, good customer advisor and communication

Responses

16/04/18 - Response by GWlegal

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Thank you very much, a delight to help


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GWlegal solicitors

13/04/18 - Rating by Mr Wood

Area of law reviewed: Conveyancing/property

5 star rating

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From beginning to end the service was very professional and easy to understand.

Responses

13/04/18 - Response by GWlegal

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Thank you very much Mr Wood for your kind review.


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GWlegal solicitors

05/04/18 - Rating by Keith

Area of law reviewed: Conveyancing/property

5 star rating

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The service provided was excellent with good feedback on progress.

Responses

06/04/18 - Response by GWlegal

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Thank you very much Keith, we're very glad you liked our service. Pleasure to assist you - best wishes the GWteam


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GWlegal solicitors

15/03/18 - Rating by Mr Myers-Nobbs

Area of law reviewed: General Legal advice

5 star rating

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VERY GOOD SERVICE - THANK YOU TO THE GW STAFF

Responses

15/03/18 - Response by GWlegal

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We're pleased to hear you enjoyed our service!


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GWlegal solicitors

07/03/18 - Rating by Mrs Harris

Area of law reviewed: Conveyancing/property

5 star rating

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Service was absolutely perfect!

Responses

07/03/18 - Response by GWlegal

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Thank you Mrs Harris!


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GWlegal solicitors

19/02/18 - Rating by Mrs Elcombe

Area of law reviewed: Conveyancing/property

5 star rating

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We really cannot fault the service we have received from GWlegal, it has been excellent at every turn. our case has been dealt with promptly and efficiently and has only taken just over four weeks from start to completion. We would have no hesitation in thoroughly recommending your company. Very many thanks for making this a completely stress-free experience.

Responses

19/02/18 - Response by GWlegal

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Thank you very much for your kind review, our Equity Release team is delighted to hear you are satisfied with your experience with ourselves. All the best, the GW team.


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GWlegal solicitors

12/02/18 - Rating by Mr Spinks

Area of law reviewed: Conveyancing/property

5 star rating

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Every part of our equity release package from GWlegal was straightforward, the staff who we talked to were very friendly and most helpful from start to finish and a credit to the Company GWlegal.

Responses

12/02/18 - Response by GWlegal

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Thank you very much Mr Spinks, we're glad everything was to your satisfaction. We hope to see you again.


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GWlegal solicitors

08/02/18 - Rating by Mrs Cruz

Area of law reviewed: Personal injury

5 star rating

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Very professional

Responses

08/02/18 - Response by GWlegal

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Thank you, pleasure to assist you with your Personal Injury claim.


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GWlegal solicitors

02/02/18 - Rating by Miss Chawner

Area of law reviewed: General Legal advice

5 star rating

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Staff were very helpfull. Listened and gave explanations so I understood. Can't fault them.

Responses

02/02/18 - Response by GWlegal

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Thank you for your kind words.


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GWlegal solicitors

31/01/18 - Rating by Miss Desmond

Area of law reviewed: Conveyancing/property

5 star rating

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I dealt with Susan Brockenbow on a previous house purchase and she was great, helpful and thorough.

Responses

31/01/18 - Response by GWlegal

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Sue and her team thank you for your kind review, we were delighted to assist you again.


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GWlegal solicitors

29/01/18 - Rating by Mrs Coffey

Area of law reviewed: Will and probate

5 star rating

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Very clear and concise explanation -easy to understand and excellent advice

Responses

29/01/18 - Response by GWlegal

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Linda and her team would like to thank you for your lovely review.


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GWlegal solicitors

26/01/18 - Rating by Miss Rose

Area of law reviewed: General Legal advice

5 star rating

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Good level of support and communication.

Responses

26/01/18 - Response by GWlegal

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Happy to assit you Miss Rose, many thanks for your review.


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GWlegal solicitors

25/01/18 - Rating by Mr Maddigan

Area of law reviewed: Conveyancing/property

5 star rating

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Twice i've had had interaction with GWlegal, everybody I dealt with were dedicated and professional, no hesitation dealing with them, wholly recommend them. Help and expertise second to none.

Responses

25/01/18 - Response by GWlegal

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Thank you very much Mr Maddigan, lovely to have you back again and we hope to see you again in the future.


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GWlegal solicitors

23/01/18 - Rating by Anne-Marie

Area of law reviewed: Conveyancing/property

5 star rating

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I would like to extend special thanks to Elaine beamish. My case was a particularly sensitive one which seemed to encounter problems throughout. Elaine was so helpful and understanding. I felt very reasurred that she was putting every effort to see it through to completion within a very tight deadline which she did! A lovely person who deserves recognition for that.

Responses

23/01/18 - Response by GWlegal

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Thank you very much Anne for your lovely review, we have been delighted to assist you with your Remortgage. Elaine and her team thank you for your continued support.


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GWlegal solicitors

22/01/18 - Rating by Miss Ianc

Area of law reviewed: Personal injury

5 star rating

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Very satisfied about everything. The level of professionalism is outstanding.

Responses

22/01/18 - Response by GWlegal

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Our Personal Injury department would thank you for your kind review. Our delight to assist you with your claim.


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GWlegal solicitors

18/01/18 - Rating by Mr. Edmunds

Area of law reviewed: Conveyancing/property

5 star rating

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A thoroughly professional Firm whose performance with my case has been excellent. I cannot think of one recommendation I could make to improve that performance. I have dealt with many Legal Firms but yours is the first one that has given me total satisfaction both times you have represented me. Many thanks for your professional and timely actions.

Responses

18/01/18 - Response by GWlegal

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Thank you so much Keith for your kind review, we're really pleased you enjoyed our services. We hope to see you again in the future.


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GWlegal solicitors

17/01/18 - Rating by Ms. Price

Area of law reviewed: General Legal advice

5 star rating

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They were always courteous and polite

Responses

17/01/18 - Response by GWlegal

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We're glad you enjoyed our services Cassandra - best the GW team


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GWlegal solicitors

15/01/18 - Rating by Mr. Vare

Area of law reviewed: Conveyancing/property

5 star rating

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Great experience

Responses

15/01/18 - Response by GWlegal

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Many thanks John - the GW team


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GWlegal solicitors

12/01/18 - Rating by Mr. Gannon

Area of law reviewed: General Legal advice

5 star rating

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I was completely satisfied with the work that was carried out on my behalf by your staff and in particular my appointed solicitor, Fiona Telford. I was impressed with the care with which Ms Telford insured that I fully understood and that I was comfortable with the agreement I was to enter into. I also happy with the speed in which the matters were dealt with.

Responses

12/01/18 - Response by GWlegal

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Thank you for your kind words, it has been our absolute pleasure to assist you and we're glad you found our services swift and efficient. Best the GWlegal team.


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GWlegal solicitors

11/01/18 - Rating by Mr. Pritchard

Area of law reviewed: Conveyancing/property

5 star rating

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Cannot fault the service you provide

Responses

11/01/18 - Response by GWlegal

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Thank you Mr Pritchard!


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GWlegal solicitors

09/01/18 - Rating by Ms. Thomson

Area of law reviewed: General Legal advice

5 star rating

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Absolutely great service and very helpful as I wouldn't I have known had ppI

Responses

09/01/18 - Response by GWlegal

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We're glad you enjoyed our services Veronica! Many thanks


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GWlegal solicitors

08/01/18 - Rating by Mr Parker

Area of law reviewed: General Legal advice

5 star rating

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My contact at GWlegal has been Lesley Chadwick - a highly professional, friendly voice on the telephone - a person one can relate to easily and has been extremely helpful.

Responses

08/01/18 - Response by GWlegal

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Thank you for your kind words Mr Parker, we will pass on your comments to Lesley and our Financial Claims department.


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GWlegal solicitors

05/01/18 - Rating by Ms. Ogston

Area of law reviewed: Will and probate

5 star rating

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I found that from receptionist to solicitor the service received was very good. Also I was not made to feel that i lacked intellect when I asked what might have been considered quite basic questions on the matters in hand

Responses

05/01/18 - Response by GWlegal

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Thank you very much for your feedback! It is highly appreciated and we're glad you were satisfied with our services. It was our pleasure to assist you in making your will.


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GWlegal solicitors

04/01/18 - Rating by Mr. Mccallum

Area of law reviewed: Conveyancing/property

5 star rating

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Very good service. Good customer service from Helen Airey!

Responses

04/01/18 - Response by GWlegal

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Thank you for your kind review Mr Mccallum. Both our firm and Helen appreciate your comments - all the best the GWlegal team.


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GWlegal solicitors

03/01/18 - Rating by Ms. Douglass

Area of law reviewed: General Legal advice

5 star rating

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All staff have been cheerful, helpful and extremely polite. Always have explained everything to me.

Responses

03/01/18 - Response by GWlegal

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Thank you Andrea, it was our pleasure to assist you.


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GWlegal solicitors

02/01/18 - Rating by Mr Wood

Area of law reviewed: Conveyancing/property

5 star rating

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We are very satisfied with the service provided by GW Legal - in particular in the case of the only face-to-face meeting, with Mr Graham Fossey. Throughout our discussions he was thoroughly professional, friendly, courteous, knowledgable relaxed and re-assuring. Thank you Mr Fossey and GWLegal.

Responses

02/01/18 - Response by GWlegal

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Thank you very much Mr Wood for your lovely feedback, it has been our absolute pleasure to assist you with your equity release. We will pass on your comments to the Graham and the team .


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GWlegal solicitors

22/12/17 - Rating by Miss Louise

Area of law reviewed: Conveyancing/property

5 star rating

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Karen and Sue were both absolutely brilliant in dealing with my sale and Purchase, I would highly recommend the use of their services!

Responses

22/12/17 - Response by GWlegal

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Thank you for your kind review Haley, we're delighted to hear you liked our services. We will pass your comments onto Karen and Sue - kind regards the GW team.


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GWlegal solicitors

18/12/17 - Rating by Mr Palmer

Area of law reviewed: Conveyancing/property

5 star rating

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The service given from start to finish has been stress free & very professional. I would highly recommend GWlegal to anyone wishing to do an Equity Release.

Responses

18/12/17 - Response by GWlegal

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Thank you for your review Mr Palmer. We were delighted to assist you with your Equity Release.


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GWlegal solicitors

11/12/17 - Rating by Mrs Wilson

Area of law reviewed: Conveyancing/property

5 star rating

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All staff professional and thorough in approach. A friendly manner too.

Responses

11/12/17 - Response by GWlegal

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Thank you for your kind review Mrs Wilson, it was a delight to assist you with your Remortgage - the GWlegal team.


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GWlegal solicitors

05/12/17 - Rating by Mrs White

Area of law reviewed: Conveyancing/property

5 star rating

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GWlegal offered a very professional service at all times w e were most impressed.

Responses

05/12/17 - Response by GWlegal

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Thank you for your kind review Mrs White, it has been a pleasure to assist you with your Equity Release.


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GWlegal solicitors

22/11/17 - Rating by Mr Snook

Area of law reviewed: Conveyancing/property

5 star rating

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Everytime i needed to contact GW i was greeted with a friendly voice and dealt with efficently

Responses

01/12/17 - Response by GWlegal

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Thank you very much for your kind review Mr Snook, it was a pleasure to assist you with your Conveyancing. Kind regards - GWlegal team.


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GWlegal solicitors

10/11/17 - Rating by Mr Redmond

Area of law reviewed: General Legal advice

5 star rating

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I was extremely impressed from the very first contact that was made. Everyone that I spoke to at every stage of our claim was professional, friendly, courteous and efficient and a credit to your company. I would have no hesitation in giving this reference, using your company again and in recommending to friends and family

Responses

10/11/17 - Response by GWlegal

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Thank you for this very kind feedback. It was a pleasure to assist with your financial claim.


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GWlegal solicitors

26/10/17 - Rating by Mr Fry

Area of law reviewed: Conveyancing/property

5 star rating

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Excellent service and communication. Thank you.

Responses

10/11/17 - Response by GWlegal

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Thank you Mr Fry!


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GWlegal solicitors

17/10/17 - Rating by Mr Kitty

Area of law reviewed: Conveyancing/property

5 star rating

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We used GW Legal as the solicitors for our Equity Release. We had by first instinct looked at our local Legal Advisor/Solicitor who we use, but decided to chose GW Legal (as recommended by our Equity Release Advisor) due to their experience in this financial field. GW Legal were faultless in every single aspect and made the whole process seamless and stress free, with a very reasonable level of fees too. Excellent all round

Responses

17/10/17 - Response by GWlegal

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What a lovely review. Thank you! Great assisting with your equity release. The GW team.


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GWlegal solicitors

16/10/17 - Rating by Ms Rowlandson

Area of law reviewed: Conveyancing/property

5 star rating

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Very efficient, kept up to date on progress and on the day of completion I had full confidence that it would all be completed as expected... and it did. Great service would recommend to others

Responses

16/10/17 - Response by GWlegal

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Thank you! Delighted to assist with your conveyancing!


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GWlegal solicitors

12/10/17 - Rating by Alex Loveless

Area of law reviewed: Conveyancing/property

5 star rating

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Everything was brilliant - Karen and Sue did everything in their power to get the purchase through!

Responses

12/10/17 - Response by GWlegal

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Thank you Alex. So delighted to help you complete your house purchase! The GW team.


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GWlegal solicitors

10/10/17 - Rating by Mr Smith

Area of law reviewed: Conveyancing/property

5 star rating

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Again. Very very impressive. Courteous and efficient. Many thanks from my wife and myself in completing our equity release. As you can gather we are not young people (77 years and 76 years). We have lived in our present home for some forty years and have no wish to leave it. This has enable us to ensure that either of us can remain here when one is left alone.

Responses

10/10/17 - Response by GWlegal

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Thank you so much. A delight helping.


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GWlegal solicitors

05/10/17 - Rating by Mr Allcock

Area of law reviewed: Conveyancing/property

5 star rating

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Absolutely excellent service at every stage. Prior to this experience I might well have felt some reservation at using Legal Services that were geographically distant from me. This experience has demonstrated that such concern need not be of great import.

Responses

05/10/17 - Response by GWlegal

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Many thank you for the kind review, Mr Allcock. Delighted to assist with your equity release.


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GWlegal solicitors

05/10/17 - Rating by Mr Allcock

Area of law reviewed: Conveyancing/property

5 star rating

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Absolutely excellent service at every stage. Prior to this experience I might well have felt some reservation at using Legal Services that were geographically distant from me. This experience has demonstrated that such concern need not be of great import.

GWlegal solicitors

24/09/17 - Rating by Anonymous

Area of law reviewed: Conveyancing/property

1 star rating

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My lender appointed GW, so I unfortunately had no choice in the matter. Initial costs were 25% higher than the mid price of 3 quotes that I received elsewhere.

Purchase almost fell through as GW couldn’t meet the deadline after 3 extensions.

Very poor communication, administrators have terrible attitudes. Communication eventually picked up and work complete after involving one of the partners

Responses

02/10/17 - Response by GWlegal

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Hello there. We're very sorry to hear you have not had a good experience. Without your details and case reference number we are unable to locate the details of your case. Please do feel free to pop us an email on discuss@gw.legal so we can discuss the issues you've raised with you. Many thanks, the GW team.


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GWlegal solicitors

22/09/17 - Rating by Miss Bradley

Area of law reviewed: Conveyancing/property

5 star rating

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Lisa is absolutely brilliant and has been extremely helpful

Responses

22/09/17 - Response by GWlegal

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Thank you! Delighted to help and will pass on your great feedback to the team.


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GWlegal solicitors

19/09/17 - Rating by Mr Padam

Area of law reviewed: Conveyancing/property

5 star rating

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I would like to give a personal thank you to Kerry walker, Lisa Oram and Shelly Cookson for their outstanding help and advice throughout my purchase. They were exceptional and made my experience as quick and easy as possible. Cannot thank them enough

Responses

19/09/17 - Response by GWlegal

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Thank you for your kind words Mr Padam. We will pass on your great feedback. Delighted to help.


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GWlegal solicitors

18/09/17 - Rating by Mrs Batchelor

Area of law reviewed: Conveyancing/property

5 star rating

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Brilliant 100% can't fault you

Responses

19/09/17 - Response by GWlegal

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Thank you so much Mrs Batchelor!


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GWlegal solicitors

11/09/17 - Rating by Mr Redmond

Area of law reviewed: General Legal advice

5 star rating

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I was extremely impressed from the very first contact that was made. Everyone that I spoke to at every stage of our claim was professional,friendly,courteous and efficient and a credit to your company. I would have no hesitation in giving this reference,using your company again and in recommending to friends and family.

Responses

11/09/17 - Response by GWlegal

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Many thanks for the great review Mr Redmond. Delighted to assist with your financial claim.


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GWlegal solicitors

01/09/17 - Rating by Mrs Benson

Area of law reviewed: General Legal advice

5 star rating

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All staff were courteous professional and easy to understand, no industry jargon and explained everything in a manner that would allow no misunderstanding.

Responses

01/09/17 - Response by Goldsmith Williams

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Thank you Mrs Benson! Glad to help.


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GWlegal solicitors

01/09/17 - Rating by Mrs Benson

Area of law reviewed: General Legal advice

5 star rating

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All staff were courteous professional and easy to understand, no industry jargon and explained everything in a manner that would allow no misunderstanding.

GWlegal solicitors

30/08/17 - Rating by Mrs H Padam

Area of law reviewed: Conveyancing/property

5 star rating

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I would like to give a personal thank you to Kerry walker, Lisa Oram and Shelly Cookson for their outstanding help and advice throughout my purchase. They were exceptional and made my experience as quick and easy as possible. Cannot thank them enough.

Responses

30/08/17 - Response by Goldsmith Williams

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Thank you for the wonderful review Mrs Padam. We will pass on your great feedback to the team.


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GWlegal solicitors

25/08/17 - Rating by Mr T Eddowes

Area of law reviewed: Conveyancing/property

5 star rating

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I was very happy with the whole experience. Thank you again.

Responses

25/08/17 - Response by Goldsmith Williams

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Many thanks. Delighted to assist.


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GWlegal solicitors

24/08/17 - Rating by Mrs S Worthington

Area of law reviewed: Conveyancing/property

5 star rating

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Excellent communication & service throughout

Responses

24/08/17 - Response by Goldsmith Williams

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Thank you :)


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GWlegal solicitors

23/08/17 - Rating by Joanne Westaway

Area of law reviewed: General Legal advice

5 star rating

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I loved the personal service and regular updates. There have been times I have been at work and unable to take calls however Catherine (my rep) was always resourceful and patient using my email address and sending info quickly this way along with follow up text messages. I never felt pressured and always felt in good hands. Thank you Catherine!

Responses

23/08/17 - Response by Goldsmith Williams

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Many thanks for the amazing feedback!


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GWlegal solicitors

21/08/17 - Rating by Mr Critchley

Area of law reviewed: Conveyancing/property

5 star rating

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A first class service throughout. Would recommend Goldsmith Williams to anyone. The home call service very helpful.

Responses

21/08/17 - Response by Goldsmith Williams

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Thank you Mr Critchley!


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GWlegal solicitors

17/08/17 - Rating by Mrs E Nicea Elson

Area of law reviewed: Conveyancing/property

5 star rating

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personally once all paperwork was with yourselves via the courier and the mail, everything progressed really quickly,. we were amazed at how efficient everything was handled in just under 9 weeks.

Responses

17/08/17 - Response by Goldsmith Williams

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Many thanks Mrs Elson! Delighted to help.


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GWlegal solicitors

15/08/17 - Rating by Mrs J Bennett

Area of law reviewed: General Legal advice

5 star rating

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My case was with Andy. He was polite and kept me informed On one occasion he wasn't there but the lady I spoke to was also well informed about the case so I didn't have to call back.

Responses

15/08/17 - Response by Goldsmith Williams

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Thank you! We will pass on your great feedback to Andy and the team. Many thanks.


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GWlegal solicitors

14/08/17 - Rating by Asmat Shah Properties

Area of law reviewed: Conveyancing/property

5 star rating

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Very good service I received

Responses

15/08/17 - Response by Goldsmith Williams

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Thank you


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GWlegal solicitors

14/08/17 - Rating by Asmat Shah Properties

Area of law reviewed: Conveyancing/property

5 star rating

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Very good service I received

Responses

14/08/17 - Response by Goldsmith Williams

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Really delighted to help!
Thank you.
The GW team.


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GWlegal solicitors

11/08/17 - Rating by I Mackenzie

Area of law reviewed: General Legal advice

5 star rating

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Excellent.

Responses

11/08/17 - Response by Goldsmith Williams

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Thank you. Glad to help!


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GWlegal solicitors

10/08/17 - Rating by C Hyde

Area of law reviewed: Conveyancing/property

5 star rating

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Overall service and commitment very

Responses

10/08/17 - Response by Goldsmith Williams

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Many thanks!


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GWlegal solicitors

09/08/17 - Rating by Mrs E Burgess

Area of law reviewed: Conveyancing/property

5 star rating

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I much appreciated the personal touch i received from Anna Ramsel she was never too busy to listen and made me feel relaxed during the whole time

Responses

09/08/17 - Response by Goldsmith Williams

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Thank you! Will pass on your kind words to Anna, who will be delighted.


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GWlegal solicitors

08/08/17 - Rating by Mr S Smith

Area of law reviewed: General Legal advice

5 star rating

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I unusually answered a cold call - PPI/You've had an accident (I've had no accidents, fyi..) calls get short shrift so its luck of the draw that you were answered but Catherine Taperell has done a great job so far.

Responses

09/08/17 - Response by Goldsmith Williams

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Delighted that you were pleasantly surprised, Mr Smith!! Thank you for the great review.


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GWlegal solicitors

07/08/17 - Rating by Mr T Moreton

Area of law reviewed: Conveyancing/property

5 star rating

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SUPERB !

Responses

09/08/17 - Response by Goldsmith Williams

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Many thanks for the kind review! Glad to help. The GW team.


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GWlegal solicitors

04/08/17 - Rating by Dharmesh

Area of law reviewed: Conveyancing/property

1 star rating

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Terrible terrible terrible company. If I could give them negative star rating I would do that.
Rude staff's especially Emma Lynch, she needs to learn how to speak to her customers and not be rude.
Too slow and not proactive at all.
Took them 3 months to complete my remortgage, our broker recommended this company and I'm sure they have realised how bad they are.
Expensive in comparison to others but I had no choice as I had to use them, due to lenders requirements.
I WOULDN'T RECOMMEND THIS CONPANY TO ANYONE!!!!!

Responses

07/08/17 - Response by Goldsmith Williams

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Hi Dharmesh. We are very sorry to hear you’re unhappy with your experience with us at GW – it certainly doesn’t sound like it was up to our usual standards! Unfortunately, we are not able to locate the details of your case without some more contact details from yourself, to look further into the matter. If you would like to get in touch on discuss@goldsmithwilliams.co.uk with your client reference number, we will get in touch right away. Alternatively, phone us on 0845 373 3737 - ask for Lynne McCaffrey in the property department. Kind regards, the GW team.


07/08/17 - Response by Dharmesh

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Case number 1438691

Hope you can locate the details now


08/08/17 - Response by Goldsmith Williams

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That's great thank you - our Head of Property Lynne will be in touch with you within 24-hours. Kind regards, the GW team.


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GWlegal solicitors

04/08/17 - Rating by Ms J Stewart

Area of law reviewed: Personal injury

5 star rating

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David meadows kept me informed of all progresses made to my case. He gave me relevant advice and most of all was extremely polite, helpful and friendly.

Responses

04/08/17 - Response by Goldsmith Williams

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Thank you so much for the great feedback Ms Stewart - will pass onto David!


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GWlegal solicitors

03/08/17 - Rating by Mr W Ackers

Area of law reviewed: General Legal advice

5 star rating

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Fantastic from the start and really happy we went with you.

Responses

03/08/17 - Response by Goldsmith Williams

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Many thanks for the great review! Delighted to assist with your financial claim.


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GWlegal solicitors

02/08/17 - Rating by J Worsley

Area of law reviewed: Conveyancing/property

5 star rating

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Give yourself a star status especially Helen White!

Responses

02/08/17 - Response by Goldsmith Williams

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Thank you! We will pass your review on to the team :)


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GWlegal solicitors

31/07/17 - Rating by Ms Quinton-Smith

Area of law reviewed: Conveyancing/property

5 star rating

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Equity release isn't for everyone but it suits us and we felt everything was handled very professionally

Responses

31/07/17 - Response by Goldsmith Williams

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Thank you Ms Quinton-Smith. Delighted to assist with your equity release.


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GWlegal solicitors

28/07/17 - Rating by Mr Ayres

Area of law reviewed: Conveyancing/property

5 star rating

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the service received was 100%, thank you.

Responses

28/07/17 - Response by Goldsmith Williams

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Many thanks! Very kind of you to say.


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GWlegal solicitors

28/07/17 - Rating by Anonymous

Area of law reviewed: General Legal advice

1 star rating

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PPI SALES CALL. I have been called 3 times in a space of three weeks for this same company. On 3 separate occasions I have asked for my details to be taken off. No honest solicitor firm would use cold calling as a method of business. Last person I spoke to was by the name of Keith. Extremely rude. No consideration.

Responses

28/07/17 - Response by Goldsmith Williams

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Hello there.

Please rest assured that we only make phone calls to individuals who have ‘opted-in’ – that is, ticked a ‘yes’ box to receive marketing correspondence.

Let us help you make sure your number is taken off our calling list? Please get in touch on discuss@goldsmithwilliams.co.uk

Many thanks, the GW team.


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GWlegal solicitors

26/07/17 - Rating by Mrs Jackson

Area of law reviewed: Conveyancing/property

5 star rating

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Heather Kitsen and Joeseph both very polite and a pleasure to deal with. Used GW on a few occasions now and would use for future purchases.

Responses

26/07/17 - Response by Goldsmith Williams

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Thank you Mrs Jackson! We will pass your kind comments on. All the best, GW.


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GWlegal solicitors

25/07/17 - Rating by W Clint

Area of law reviewed: Will and probate

5 star rating

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First class

Responses

26/07/17 - Response by Goldsmith Williams

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Many thanks for the review! Delighted to be of assistance.


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GWlegal solicitors

24/07/17 - Rating by Mr J Sheedy

Area of law reviewed: Conveyancing/property

5 star rating

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I was very pleased and always felt that they would undertake all legal issues professionally and to my benefit. They made me feel secure in negotiations and I am very thankful.....John

Responses

26/07/17 - Response by Goldsmith Williams

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So glad to help! Thank you.


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GWlegal solicitors

14/07/17 - Rating by Mrs J L Jackson

Area of law reviewed: Conveyancing/property

5 star rating

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Heather Kitsen and Joeseph both very polite and a pleasure to deal with. Used GW on a few occasions now and would use for future purchases.

Responses

14/07/17 - Response by Goldsmith Williams

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Many thanks!


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GWlegal solicitors

13/07/17 - Rating by C McDonough

Area of law reviewed: Will and probate

5 star rating

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I would just like to say that Ms L Cummins was very professional, polite and very helpful and would not hesitate to seek her assistance in the future should the need arise.

Responses

13/07/17 - Response by Goldsmith Williams

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Thank you! We;d be delighted to help.


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GWlegal solicitors

12/07/17 - Rating by Ms J Stewart

Area of law reviewed: Personal injury

5 star rating

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David meadows kept me informed of all progresses made to my case. He gave me relevant advice and most of all was extremely polite, helpful and friend

Responses

12/07/17 - Response by Goldsmith Williams

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Thank you for the great review, Ms Stewart! We will pass the feedback onto David. Kind regards, the GW team.


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GWlegal solicitors

11/07/17 - Rating by Miss D Higgins

Area of law reviewed: Conveyancing/property

5 star rating

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I dealt with Tara McDermott who was first class. Ensured I understood each aspect and kept me up to date - highly recommend her for her dedication and professionalism.

Responses

11/07/17 - Response by Goldsmith Williams

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Thank you! Delighted to help with your conveyancing :) Kind regards, the GW team.


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GWlegal solicitors

11/07/17 - Rating by Claire Scanlan

Area of law reviewed: Conveyancing/property

1 star rating

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Slow service, and rude. I feel the only way my sale progressed is when I had to get involved and complain. They sit on documents for days. I was told over the phone that they receive over 200 emails a day and can not prioritise anything they will get to it as an when it's next in the queue. Even if this is how they work, to be told this over the phone is terrible. No relationship or communication at all apart from letters in the post. A call centre approach to conveyancing and very expensive. I had to repeat myself and wasn't listened too on occasions. I was recommended by my broker but wish I had done my own research and went with a local Solicitor. My seller is actually purchasing a flat in the same block as me and they were ready to exchange over a month before me. They threatened to pull out because of lack of communication but this was not taken seriously until I called to complain. The sellers will be my neighbours when we complete next week and it is unfortunate that this situation has damaged our relationship. I will never recommend Goldsmiths. I have raised a complaint but not heard anything in over a week. Not had any apology at all yet and made to feel like I am the problem. If I treated my clients like this I would not have any left!

Responses

11/07/17 - Response by Goldsmith Williams

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Hello Claire. We are genuinely really sorry to hear you were not happy with your experience with us at GW. Our Head of Property Lynne posted you back a response last week that you might not have received yet, however we would be more than happy to discuss the matter with you over the phone, as soon as convenient for you? Please feel free to give us a call on 0845 373 3737 and ask for Barbara Hillen. Alternatively, email discuss@goldsmithwilliams.co.uk and we’ll be back to you immediately. Kind regards, the GW team.


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GWlegal solicitors

10/07/17 - Rating by Mrs C Card

Area of law reviewed: Conveyancing/property

5 star rating

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Really really good - you knock spots off all other solicitors that we've used for conveyancing. We wouldn't use anyone else.

Responses

11/07/17 - Response by Goldsmith Williams

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Hi there Mrs Card. What a delight you are! Thank you for this fabulous review. All the best, the GW team.


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GWlegal solicitors

07/07/17 - Rating by M Ollerton

Area of law reviewed: General Legal advice

5 star rating

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Professional and quick on my financial claim.

Responses

07/07/17 - Response by Goldsmith Williams

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Delighted to help! Thank you for taking the time to write us a great review.


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GWlegal solicitors

06/07/17 - Rating by S Sephton

Area of law reviewed: Conveyancing/property

5 star rating

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Excellent service from start to finish . Thank you all.

Responses

06/07/17 - Response by Goldsmith Williams

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Delighted to help you with your remortgage! Many thanks for the great review.


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GWlegal solicitors

04/07/17 - Rating by Mr J Buckley

Area of law reviewed: Will and probate

5 star rating

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Rapid, efficient and very professional service. Would highly recommend Goldsmith Williams.

Responses

04/07/17 - Response by Goldsmith WIlliams

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Many thanks for your kind review!


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GWlegal solicitors

03/07/17 - Rating by J McMahon

Area of law reviewed: General Legal advice

5 star rating

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Overall very satisfactory and a good result obtained for my financial claim

Responses

03/07/17 - Response by Goldsmith Williams

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Thank you for the review!


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GWlegal solicitors

03/07/17 - Rating by Dr M H William Munro

Area of law reviewed: General Legal advice

5 star rating

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We were really impressed with the service provided for our financial claim. We has regular updates and were always able to speak to one of the team who was able to access the information we required. We would like to mention Megan Rose, Megan Buckley ,and Anna B in particular. Their hard work on our case has been much appreciated. We will recommend your services without a doubt.

Responses

03/07/17 - Response by Goldsmith Williams

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Thank you Dr Munro! Delighted to help.


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GWlegal solicitors

30/06/17 - Rating by S Mackay Gilhooly

Area of law reviewed: Conveyancing/property

5 star rating

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A very easy to use and informative app. Goldsmith Williams provided a very professional and prompt service for my remortgage.

Responses

03/07/17 - Response by Goldsmith Williams

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Many thanks for this fab review! The GW team.


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GWlegal solicitors

29/06/17 - Rating by Mr D Brown

Area of law reviewed: Personal injury

5 star rating

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Goldsmith Williams Solicitors delivered an excellent service and I would highly recommend them.

Responses

29/06/17 - Response by Goldsmith Williams

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Thank you Mr Brown! Delighted to help you successfully win your personal injury case.


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GWlegal solicitors

28/06/17 - Rating by Mr Nicholson

Area of law reviewed: General Legal advice

5 star rating

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Excellent service could not fault fantastic company and staff

Responses

28/06/17 - Response by Goldsmith Williams

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Thank you for the lovely review Mr Nicholson!


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GWlegal solicitors

27/06/17 - Rating by Mrs Nowill

Area of law reviewed: General Legal advice

5 star rating

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I do not think there is much else I can say, everything was done most satisfactorily, thank you

Responses

28/06/17 - Response by Goldsmith Williams

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Many thanks!


28/06/17 - Response by Goldsmith Williams

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Many thanks!


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GWlegal solicitors

27/06/17 - Rating by Anonymous

Area of law reviewed: Conveyancing/property

1 star rating

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We used GW as we were governed by our mortgage lender which solicitor we could use when purchasing our property. I would avoid GW at all costs. Not only are they expensive, they wouldn't know what good customer service is if it hit them in the face! On multiple occasions they contradicted themselves, told us lies and didn't even know the details of our case - telling us the process of buying a flat will easily take 12-14 weeks, we were buying a house & calling my husband the wrong name. On top of their ridiculous costs, if you want to speak to them (which you will need to do several times a day to make sure they remember to deal with your case) you have to phone an 0845 number which set us back an additional £150 for just one month! The whole process took several months for a simple purchase - there was no chain! They have no sense of urgency, they use a third party to conduct the searches on your property which costs you more money and they are just as poor as GW! I raised all my concerns with the head of department, expressing my concerns of the poor service and communication and I had to chase a response from them several times. When I did get a reply to my formal complaint, they just stated back to me what I said and ignored the issue I had with the poor communication & service.

If you want to purchase a property in a timely manner, pay reasonable fees and feel valued as a customer, THEN STAY FAR AWAY FROM THIS COMPANY!! They caused us nothing but stress. The time I spent chasing them, phoning other organisations to find out GW had been lying to us and trying to get our purchase completed was absolutely unacceptable for the money we were paying and the service you expect. They absolutely should be ashamed of themselves.

Look on their Facebook page, doesnt give you the option to leave a review, unlike other companies and is filled with 'take your dog to work' & 'after work drinks' speaks volumes for the image of a so called professional company they like to think they are!!

Responses

27/06/17 - Response by Goldsmith Williams

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Hello there. We are genuinely sorry to hear you were not happy with your experience with us at GW. As you were not satisfied with the response you received from us following your complaint, we'd really like to discuss this matter further with you? If you'd like to email us on discuss@goldsmithwilliams.co.uk

Many thanks - the GW team.


28/06/17 - Response by Anonymous

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I think this is the quickest response I've received from GW. Thanks but no thanks. I tried to talk to you about my concerns and dissatisfaction, it's now too little too late.


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GWlegal solicitors

20/06/17 - Rating by Mr Radin

Area of law reviewed: General Legal advice

5 star rating

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Very polite and clear updates.

Responses

20/06/17 - Response by Goldsmith Williams

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Thank you Mr Radin! Very happy to help with your equity release.


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GWlegal solicitors

19/06/17 - Rating by Mr Reynolds

Area of law reviewed: General Legal advice

5 star rating

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very efficient service and pleasant telephone conversations

Responses

20/06/17 - Response by Goldsmith Williams

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Delighted to help. Thank you for the great review!


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GWlegal solicitors

19/06/17 - Rating by Mr Reynolds

Area of law reviewed: General Legal advice

5 star rating

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very efficient service and pleasant telephone conversations

Responses

20/06/17 - Response by Goldsmith Williams

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Delighted to help. Thank you for the great review


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GWlegal solicitors

16/06/17 - Rating by Mr Rigby

Area of law reviewed: General Legal advice

5 star rating

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There was several queries we had to deal with while going through the process of Equity Release, these were dealt with in a professional manner by Ms Helen White at your Liverpool office.

Responses

19/06/17 - Response by Goldsmith Williams

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Thank you! Delighted to help.


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GWlegal solicitors

09/06/17 - Rating by Mrs Merry

Area of law reviewed: General Legal advice

5 star rating

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I am very happy with all the service I received whenever I inquired about anything. Everyone was very polite.

Responses

09/06/17 - Response by Goldsmith Williams

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Thank you for the great review!


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GWlegal solicitors

08/06/17 - Rating by Mrs Grint

Area of law reviewed: General Legal advice

5 star rating

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Once again, Ross 'got it' from the start when I was running out of time to 'book my slot' in my builder's schedule. - He is booked up for months ahead. Your Ricardo was magnificent too - lovely helpful guy. - would say both are assets to your company.

Responses

08/06/17 - Response by Goldsmith Williams

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Thank you for taking the time to review us, Mrs Grint. Glad to help :)


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GWlegal solicitors

06/06/17 - Rating by Mr Sydes

Area of law reviewed: General Legal advice

5 star rating

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From the first introduction to Goldsmith Williams by the Financial Adviser to the completion of our case, we have been met with nothing but professionalism, extreme competence, kindness, and patience. For us, undertaking Equity Release felt an enormous, daunting prospect, but Goldsmith Williams' dealing with us reassured us we were in safe hands. The gentleman handling our case presented as very knowledgeable, competent and kind, and we felt reassured by him in every aspect.

Responses

08/06/17 - Response by Goldsmith Williams

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Thank you so much for this very kind review. Delighted we could help. The GW team.


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GWlegal solicitors

31/05/17 - Rating by Miss Porter

Area of law reviewed: General Legal advice

5 star rating

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Fast, Efficient, Courteous Service ..Truly Outstanding..Thank you Fiona !

Responses

08/06/17 - Response by Goldsmith Williams

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Many thanks for your great review.


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GWlegal solicitors

24/05/17 - Rating by Mr Banks

Area of law reviewed: General Legal advice

5 star rating

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All good. Professional and friendly.

Responses

08/06/17 - Response by Goldsmith Williams

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Thank you Mr Banks!


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GWlegal solicitors

23/05/17 - Rating by Miss Honeywill

Area of law reviewed: General Legal advice

5 star rating

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Goldsmith Williams where professional, polite and helpful they talked me through every step and phoned with any updates.

Responses

08/06/17 - Response by Goldsmith Williams

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Wonderful. Thank you.


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GWlegal solicitors

22/05/17 - Rating by Mr Hinton

Area of law reviewed: General Legal advice

5 star rating

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we received a good service from them.

Responses

08/06/17 - Response by Goldsmith Williams

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Thank you for your review. Delighted to help!


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GWlegal solicitors

17/05/17 - Rating by Mr James

Area of law reviewed: General Legal advice

5 star rating

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Very satisfied with the service provided.very quick turn around on my equity release.

Responses

08/06/17 - Response by Goldsmith Williams

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Many thanks Mr James.


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GWlegal solicitors

16/05/17 - Rating by Mr Ranford Marten

Area of law reviewed: General Legal advice

5 star rating

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As expected from the advice given by our equity release adviser, the service received from Goldsmith Williams entirely met our satisfaction with regard to professionalism and attention to detail.

Responses

16/05/17 - Response by Goldsmith Williams

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Thank you! Delighted to help.


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GWlegal solicitors

15/05/17 - Rating by Mr Marten

Area of law reviewed: General Legal advice

5 star rating

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As expected from the advice given by our equity release adviser, the service received from Goldsmith Williams entirely met our satisfaction with regard to professionalism and attention to detail.

Responses

08/06/17 - Response by Goldsmith Williams

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Thank you!


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GWlegal solicitors

12/05/17 - Rating by Mr Kean

Area of law reviewed: General Legal advice

5 star rating

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Speed. Ease of dealing with my fee earner Nichola Gifford on my equity release.

Responses

15/05/17 - Response by Goldsmith Williams

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Many thanks!


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GWlegal solicitors

10/05/17 - Rating by Mrs McCrave

Area of law reviewed: General Legal advice

5 star rating

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I am very happy with everything that has been done. And am now just waiting for my pay out.

Responses

10/05/17 - Response by Goldsmith Williams

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Many thanks! the GW team.


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GWlegal solicitors

04/05/17 - Rating by Mrs Preston

Area of law reviewed: General Legal advice

5 star rating

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We were kept informed of the progress at all times.

Responses

10/05/17 - Response by Goldsmith Williams

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Thank you!


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GWlegal solicitors

03/05/17 - Rating by Mrs Masters

Area of law reviewed: General Legal advice

5 star rating

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Very happy Anna pulled out all the stops today to help us in our time of need as we have had a rough time and needed funds asap. Thank you Anna

Responses

03/05/17 - Response by Goldsmith Williams

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Thank you! Delighted to help. The GW team.


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GWlegal solicitors

28/04/17 - Rating by Mrs Marshall

Area of law reviewed: General Legal advice

5 star rating

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Alex was brilliant and kept us informed every step of the way. The service we received from Goldsmith Williams was faultless.

Responses

28/04/17 - Response by Goldsmith Williams

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Thank you for this excellent review! Delighted to help.


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GWlegal solicitors

24/04/17 - Rating by Mr Cohen

Area of law reviewed: Conveyancing/property

5 star rating

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very efficient and human staff. excellent and very professional company. many thanks from both of us

Responses

24/04/17 - Response by Goldsmith Williams

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Thank you for the review Mr Cohen. Pleased to help with your equity release!


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GWlegal solicitors

20/04/17 - Rating by Anonymous

Area of law reviewed: General Legal advice

5 star rating

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Very little work required from my side as everything was dealt with by Goldsmith Williams. Kept informed throughout the whole process and quick to respond to any queries. Much appreciated. Thank you

Responses

24/04/17 - Response by Goldsmith Williams

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Many thanks! A pleasure to help.


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GWlegal solicitors

18/04/17 - Rating by Jess

Area of law reviewed: Conveyancing/property

1 star rating

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BEWARE !! BEWARE!! . Awful! this must be be worse so called Solicitors in the entire country please avoid at all costs unless you have no time limit or finance issue, this company will destroy your faith in the legal service.

Responses

20/04/17 - Response by Goldsmith Williams

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Hello Jess.

We are really sorry to hear you've had a bad experience. We'd like to find out what went wrong? If you like, send us an email on discuss@goldsmithwilliams.co.uk

Many thanks
Lee at GW


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GWlegal solicitors

18/04/17 - Rating by Darren Owen

Area of law reviewed: Conveyancing/property

1 star rating

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AVOID AT ALL COSTS
Absolute disgrace every time you ring up for an update it's being looked at in next 48 hours,even though they had the files for over a week,send files back when you eventually receive them yet again sat on a desk for a week waiting to be looked at this Is the most stressful experience of my life ,a week from today if not compleated me my partner my little boy will have to move in with my mother in a 1 bedroom bungalow

Responses

20/04/17 - Response by Goldsmith Williams

Report abuse

Hi Darren,

We are really sorry to hear you've had a bad experience. We'd like to get this sorted for you? Please send us an email on discuss@goldsmithwilliams.co.uk and we'll look into right away?

Many thanks
Lee at GW


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GWlegal solicitors

13/04/17 - Rating by Mr Kean

Area of law reviewed: Conveyancing/property

5 star rating

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Speed. Ease of dealing with my fee earner Nichola Gifford.

GWlegal solicitors

06/04/17 - Rating by Mr Gosling

Area of law reviewed: Conveyancing/property

5 star rating

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Best solicitors for conveyancing we've ever used.

GWlegal solicitors

04/04/17 - Rating by Mr Felstead

Area of law reviewed: General Legal advice

4 star rating

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I found your staff very helpful and polite at all times

GWlegal solicitors

04/04/17 - Rating by MULLENDER

Area of law reviewed: General Legal advice

1 star rating

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Unhappy, I do not like receiving cold calls. Only responded to original call as it was a local number, This company is not local.
Giving one star as they atleast did say whom they were.
Where do they get private numbers from?

Responses

04/04/17 - Response by Goldsmith Williams Solicitors

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Hi, we would like to discuss this with you in more detail, please contact us at marketing@goldsmithwilliams.co.uk and we will ensure someone gets in touch with you as soon as possible.


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GWlegal solicitors

29/03/17 - Rating by Mr Gray

Area of law reviewed: General Legal advice

5 star rating

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First class and when speaking over the phone very considerate and friendly.

GWlegal solicitors

27/03/17 - Rating by Mrs Inman

Area of law reviewed: Conveyancing/property

5 star rating

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I would consider using your services again if needed as everything was dealt with very efficiently and Helen white was very helpful and friendly.

GWlegal solicitors

23/03/17 - Rating by Anonymous

Area of law reviewed: Conveyancing/property

5 star rating

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Good information sent at the beginning of the process explaining the procedures about equity release.

GWlegal solicitors

14/03/17 - Rating by Miss Elphick

Area of law reviewed: Conveyancing/property

5 star rating

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Splendid thank you very much!

GWlegal solicitors

01/03/17 - Rating by Mr Jones

Area of law reviewed: General Legal advice

5 star rating

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Every stage of the process was handled effectively and efficiently. Helen White was very helpful and courteous.

GWlegal solicitors

23/02/17 - Rating by Mrs Pengilley

Area of law reviewed: General Legal advice

5 star rating

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Very good fast service Leigh Irlam who was my point of contact was easily accessible and made the experience very simple and problem free.

GWlegal solicitors

21/02/17 - Rating by Ms Fry

Area of law reviewed: General Legal advice

5 star rating

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I cannot fault the service I received. Lesley was on the ball throughout, without being pushy. Always professional and friendly. A very easy, uncomplicated process which is what most people need.

GWlegal solicitors

15/02/17 - Rating by Mr Broohm

Area of law reviewed: Personal injury

5 star rating

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Goldsmith Williams are friendly and understanding.

GWlegal solicitors

07/02/17 - Rating by Mrs Marland

Area of law reviewed: General Legal advice

5 star rating

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Good at answering phone without a long wait, kept me informed all along and was very friendly.

GWlegal solicitors

06/02/17 - Rating by Mr Pitts

Area of law reviewed: General Legal advice

5 star rating

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Excellent service thanks to Andrew Cahill for keeping up to date good job.

GWlegal solicitors

03/02/17 - Rating by Mr Crout

Area of law reviewed: General Legal advice

5 star rating

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I have been delighted with the help received from Anna Ramsell and her colleagues throughout the process.

GWlegal solicitors

02/02/17 - Rating by Anonymous

Area of law reviewed: Conveyancing/property

5 star rating

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Always polite, nice phone manor, nice to be able to talk to somebody who was dealing with our case. In all what a very good service. The lady who visited us very polite and professional.

GWlegal solicitors

27/01/17 - Rating by Anonymous

Area of law reviewed: Conveyancing/property

5 star rating

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I cannot fault the service I received from Goldsmith Williams. My contact, Anna Ramsell, was unfailingly helpful and sympathetic. After initial delays with my case (not caused by yourselves) Anna was aware that I needed a speedy payment of funds and she did everything in her power to bring that about - keeping me informed at all times. Additionally, the solicitor who visited me at home was thoroughly professional and helpful too - even giving me a reassuring follow up call.

GWlegal solicitors

24/01/17 - Rating by Anonymous

Area of law reviewed: Conveyancing/property

1 star rating

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DO NOT USE! Absolutely appalling service, took 8 weeks to even respond to enquiries. Call for update to be told we will review your file when we get to it!

Responses

27/01/17 - Response by Goldsmith Williams Solicitors

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We are sorry to hear you are disappointed with our service. We would like to discuss your case with you in more detail, please contact us at marketing@goldsmithwilliams.co.uk with your contact details and case reference, we will ensure someone gets in touch with you as soon as possible.


28/01/17 - Response by Anonymous

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marketing department trying to cover up appalling service. YOU ARE AWFUL!!!!!!!!!!!!!


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GWlegal solicitors

10/01/17 - Rating by Anonymous

Area of law reviewed: Conveyancing/property

5 star rating

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I was very happy with the handling of my sale that is why I have scored you so high, pity some other solicitors are not like yourselves. I will use you again on the sale and the purchase of my next property or properties. THANK YOU.

GWlegal solicitors

21/12/16 - Rating by Mrs Unsworth

Area of law reviewed: Conveyancing/property

5 star rating

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Very good service can't fault anything.

GWlegal solicitors

16/12/16 - Rating by Mrs Beattie

Area of law reviewed: General Legal advice

5 star rating

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Goldsmith Williams provided us with a very professional and efficient service. We found the on line progress information very helpful.

GWlegal solicitors

15/12/16 - Rating by Anonymous

Area of law reviewed: Conveyancing/property

5 star rating

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Cannot praise the service I received enough. Courteous and skilled personnel throughout.

GWlegal solicitors

07/12/16 - Rating by Nicola

Area of law reviewed: General Legal advice

1 star rating

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BEWARE!!!
Some body contacted me regarding claiming PPI. I spoke to him and he seemed nice and helpful and sent the information pack out. However, upon receiving the information I notice that another claimants information had been sent with my pack, name and address information. This concerned me as I read in the information that they follow Data Protection but see this asa breech. I contacted them to inform them of this and was told not to worry and to destroy the document, to me this raised alarm bells as she was so dismissive and flippant about it. I expressed to her that I found this concerning and was now wondering whether I wanted to go through with it; she responded it was fine. I also asked her what the company fee was and she told me 33%, I then queried this as the letter said 30% and she went away and returned saying that I was right. The fact that this company has staff who are clearly not clued up on UK law or knowledge of their fees concerned me so I will be refraining from sending my documents off. I will also be writing to the gentleman who's information I now have to make him aware of this.

Responses

15/12/16 - Response by Goldsmith Williams Solicitors

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Hi Nicola.

Thanks for getting in touch - this matter has been passed to the appropriate manager to investigate and they have sent you an email about the concerns you've raised. They are currently waiting for your reply. Once you get back in touch we will resolve this matter for you. Many Thanks.


20/06/17 - Response by Anonymous

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Agree with the original post. I am also now having trouble with fees. Was told 30%, then 33%.


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GWlegal solicitors

06/12/16 - Rating by Anonymous

Area of law reviewed: Conveyancing/property

5 star rating

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Everything was completed efficiently and in a friendly courteous manner. The young man who visited our house was charming and professional. We were very satisfied with the service.

GWlegal solicitors

01/12/16 - Rating by Mrs Ellis

Area of law reviewed: Conveyancing/property

5 star rating

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I've been extremely impressed with the service I've received from Goldsmith Williams in dealing with my equity release. I'd particularly like to single out Alex Burns in the Liverpool office - his professionalism, efficiency and courtesy in dealing with my case have been second to none. He's made the whole process easy and stress free and I hope these comments can be passed on to him personally. I would certainly recommend Goldsmith Williams to others. Thanks again.

GWlegal solicitors

01/12/16 - Rating by Anonymous

Area of law reviewed: Conveyancing/property

5 star rating

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All good experiences. From friendly ladies on the phone to the polite and informative chap who called.

GWlegal solicitors

28/11/16 - Rating by Fraser

Area of law reviewed: Conveyancing/property

5 star rating

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Over all, an excellent, extremely efficient and very fast service.

GWlegal solicitors

25/11/16 - Rating by Mr Wilson

Area of law reviewed: Conveyancing/property

5 star rating

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A perfect display of professionalism by GW in completing my case. I would hold no reservations in recommending this company.

GWlegal solicitors

18/11/16 - Rating by Mr Cranston

Area of law reviewed: General Legal advice

5 star rating

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The service I received was first class. What I especially liked was the communication between myself and the advisors. I was always kept in the loop regarding my claim.

GWlegal solicitors

09/11/16 - Rating by Mr Wood

Area of law reviewed: Conveyancing/property

5 star rating

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Solicitors were always available to answer any questions, this made filling in the many forms a lot easier.

GWlegal solicitors

09/11/16 - Rating by Miss Foster

Area of law reviewed: Conveyancing/property

5 star rating

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Excellent service throughout the transaction, Special thank and appreciation to Leigh for all her help and advice.

GWlegal solicitors

09/11/16 - Rating by Mr Godsiff

Area of law reviewed: General Legal advice

5 star rating

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Overall I felt that the service was good.

GWlegal solicitors

09/11/16 - Rating by Anonymous

Area of law reviewed: General Legal advice

5 star rating

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A big thank you to Alex Burns he as been brilliant from start to finish.

GWlegal solicitors

09/11/16 - Rating by Anonymous

Area of law reviewed: Conveyancing/property

1 star rating

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Truly awful cost me ££££

Responses

09/11/16 - Response by Goldsmith Williams Solicitors

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We are sorry to hear you are disappointed with our service. We would like to discuss your case with you in more detail, please contact us at marketing@goldsmithwilliams.co.uk with your contact details and case reference, we will ensure someone gets in touch with you as soon as possible.


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GWlegal solicitors

28/10/16 - Rating by Mrs Tooke

Area of law reviewed: Conveyancing/property

5 star rating

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Alexander Burns was the young man dealing with my case and I'd like to say he was polite, friendly and very helpful. He made everything plain to me and was very patient. I would like to pass on my thanks to him, please.

GWlegal solicitors

27/10/16 - Rating by David

Area of law reviewed: Conveyancing/property

1 star rating

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Slow and very poor customer service

Responses

27/10/16 - Response by Goldsmith Williams Solicitors

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We are sorry to hear you are disappointed with our service. We would like to discuss your case with you in more detail, please contact us at marketing@goldsmithwilliams.co.uk with your contact details and case reference, we will ensure someone gets in touch with you as soon as possible.


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GWlegal solicitors

27/10/16 - Rating by Mr Moseley

Area of law reviewed: General Legal advice

5 star rating

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I have been very impressed with GW services especially the tick boxes showing what stage the process is at.

GWlegal solicitors

27/10/16 - Rating by Mrs Cooper

Area of law reviewed: General Legal advice

5 star rating

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Polite, professional altogether pleasing.

GWlegal solicitors

27/10/16 - Rating by Mrs Wye

Area of law reviewed: Conveyancing/property

5 star rating

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Very efficient.

GWlegal solicitors

26/10/16 - Rating by Anonymous

Area of law reviewed: General Legal advice

1 star rating

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Goldsmithwilliam are the worst solicitors I have ever used and I have used a few. Their delays, constant requests for information that has already been sent, complete lack of customer service, delay in responding to emails (if they bother at all) and lack of urgency despite the tight deadline and being aware of my situation - was telling.

Despite promises information was not sent to me on time, they were extremely fussy and were unhelpful when trying to resolve issues.

Whats the point in filling out a questionnaire at the beginning if no one bother to take note of the information? Some firm I have come to realise are just hugely inefficient.

When I complained they even suggested that they are very busy and are not able to reply frequently!

Great customer service!

I rarely bother writing reviews like this but frankly do yourself a favour and avoid at all costs.

Responses

26/10/16 - Response by Goldsmith Williams Solicitors

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We are sorry to hear you are disappointed with our service. We would like to discuss your case with you in more detail, please contact us at marketing@goldsmithwilliams.co.uk with your contact details and case reference, we will ensure someone gets in touch with you as soon as possible.


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GWlegal solicitors

17/10/16 - Rating by Mrs Gallagher

Area of law reviewed: Will and probate

5 star rating

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Friendly and helpful.

GWlegal solicitors

17/10/16 - Rating by Miss Jama

Area of law reviewed: Personal injury

5 star rating

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Goldsmith Williams service produced a high standard of customer service and I was impressed with the quality of their service. I would highly recommend Goldsmith Williams service to family and friends.

GWlegal solicitors

17/10/16 - Rating by Mr Poole

Area of law reviewed: Conveyancing/property

4 star rating

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Generally very positive. The process did take longer than I had anticipated, but it came out well in the end.

GWlegal solicitors

17/10/16 - Rating by Mr Townsend

Area of law reviewed: Conveyancing/property

5 star rating

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Your service was very professional throughout, and I was kept informed of progress at all times, very impressed.

GWlegal solicitors

06/10/16 - Rating by Mrs Ashton

Area of law reviewed: Conveyancing/property

4 star rating

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The team have been outstanding considering the complexity involved. Well done team, I know how hard you have worked and that is very much appreciated.

GWlegal solicitors

06/10/16 - Rating by Mrs Fetherston

Area of law reviewed: Conveyancing/property

5 star rating

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Quick response to phone calls, reassurance, everything explained perfectly, friendly yet professional.

GWlegal solicitors

11/09/16 - Rating by Joanne Briscoe

Area of law reviewed: General Legal advice

1 star rating

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Avoid this law firm for PPI claims! I had a few claims which they resolved bar one (Welcome Finance). They closed the file stating there was nothing else they could do and I was free to pursue it myself. Welcome then contacted us to say they were now in a position to pay out the PPI and Goldsmith Williams tried to claim their fee! Told them I would do it myself as they had closed the case but they were insistent they were entitled to their fee!! I pointed out several times that they released me from their retainer to no avail. It was only a few days later (after I asked for their complaints procedure) that they stated they'd reviewed the letter and agreed it was closed!! Either they're lying and tried to extract money they knew they weren't entitled to or their incompetence is beyond belief (the first thing they should have done was looked at the letter ... I mentioned it enough times)!! Their conduct was disgraceful especially having received over £3k in fees from me already!

Responses

06/10/16 - Response by Goldsmith Williams

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We are sorry to hear you are disappointed with our service. We would like to discuss your case with you in more detail, please contact us at marketing@goldsmithwilliams.co.uk with your contact details and case reference, we will ensure someone gets in touch with you as soon as possible.


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GWlegal solicitors

04/07/16 - Rating by Anonymous

Area of law reviewed: General Legal advice

1 star rating

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They start as no win no fee. Then once they lost case. They said i misled them.

GWlegal solicitors

15/02/16 - Rating by Mr Buckley

Area of law reviewed: Will and probate

5 star rating

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Rapid, efficient and very professional service. Would highly recommend Goldsmith Williams.

GWlegal solicitors

15/02/16 - Rating by Mr Stoner

Area of law reviewed: Conveyancing/property

5 star rating

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Probably the best service I have received from a Solicitor in quite a few years.

GWlegal solicitors

15/02/16 - Rating by Mr Worth

Area of law reviewed: Conveyancing/property

5 star rating

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Everything spot on no problems at all.

GWlegal solicitors

15/02/16 - Rating by Mr Hanney

Area of law reviewed: Conveyancing/property

5 star rating

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Excellent conduct - extremely helpful

GWlegal solicitors

15/02/16 - Rating by Mr Walker

Area of law reviewed: Conveyancing/property

5 star rating

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Very professional, very efficient and the understanding of my requirements provided an accurate and reasonable cost, which I was very happy with.

GWlegal solicitors

14/08/15 - Rating by A Nonymous

Area of law reviewed: Conveyancing/property

1 star rating

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Worst.Solicitors.Ever
It is almost as though they have never done this kind of thing before, endless rounds of requests for information rather than just asking for everything all at once.
If you want to wait 6 months for a completion whilst they sit around working out new ways to slow you down and inconvenience you then these are the boys for you!
Utterly contemptible, for heavens sake ask if your provider uses them, and if they do, then find another provider!
I amonly giving them one star because I cannot give them zero.

Responses

14/08/15 - Response by Goldsmith Williams Solicitors

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We are sorry to hear you are disappointed with our service. We would like to discuss your case with you in more detail, please contact us at marketing@goldsmithwilliams.co.uk with your contact details and case reference, we will ensure someone gets in touch with you as soon as possible.


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GWlegal solicitors

11/08/15 - Rating by Anonymous

Area of law reviewed: Conveyancing/property

1 star rating

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Absolute JOKE of a company!! Incompetent, impersonal, and the lowest standard of service you could give. I wouldn't even touch these people with a 100ft barge pole!! All they do is push paper around. We've been trying to exchange now for a month and each time they come back with queries, queries exactly the same as the ones they sent a week ago that have been answered before. It's like everytime somebody new starts reviewing the documents. When they send queries they take 48hrs to set a complete review again. The queries have been incorrect from themselves but the timer has reset again. They've lost paper work. Taking a week to process a payment. They wont speak with anyone. Even the mortgage lender they are representing in my case cant believe how poor they are. Read reviews online everyone's getting the same. They should be shut down their messing with peoples lives. If someone offered me £20,000 more but had these clowns representing them I'd turn them down

Responses

11/08/15 - Response by Goldsmith Williams Solicitors

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We are sorry to hear you are disappointed with our service. We would like to discuss your case with you in more detail, please contact us at marketing@goldsmithwilliams.co.uk with your contact details and case reference, we will ensure someone gets in touch with you as soon as possible.


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GWlegal solicitors

16/01/15 - Rating by Julie fowler

Area of law reviewed: General Legal advice

1 star rating

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My complaint is they way this company try and get people to call back so they can sell you something,disgusting

GWlegal solicitors

10/08/14 - Rating by Paul Hossack

Area of law reviewed: Conveyancing/property

1 star rating

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I would recommend avoiding Goldsmith Williams if you want your transaction to take a reasonable amount of time. GW were instructed by my lender in May and I am still no closer to setting a date for exchange and completion. My solicitor has found it nearly impossible to contact the right person, and her emails and faxed went unanswered. Due to GW incompetence I was forced to complete on the sale of my property and am now homeless staying with friends with all of my stuff in storage and my cats staying with family 100+ miles away. GW ignored correspondence from my solicitor from 18th July which sought to respond to all outstanding queries, instead GW repeatedly request the information again. After my solicitor sent responses 3 times GW 'found' her email of the 18th July and have gone away to consider it. If GW had read this email at the time it was sent I may well have been able to complete on my sale and purchase at the same time, which would have saved me a lot of stress and money. I still have no idea when or even if ever I will get into my new home.

I would urge you to avoid GW at all cost.

GWlegal solicitors

02/08/14 - Rating by Anonymous

Area of law reviewed: Conveyancing/property

1 star rating

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I'm in the middle of a simple remortgage/stair casing on my shared ownership property. I was told that it would be a straight forward process and be done in no time. The last update that I got from them was 2 weeks ago and they despite promise after promise I still haven't received anything. The service level is unacceptable and they lied to my face. They don't care about customer services, just just want to get paid. I've been spoken to in such a rude way throughout the whole process and it's left a very bitter taste. I would not recommend these people to my worst enemy. Shocking really, that a company could do this. They have no problem asking. For fees in a timely manner though lol. They are the rudest most incompetent people that I have EVER dealt with. Word of advise? DONT USE THEM.

Responses

05/08/14 - Response by Goldsmith Williams Solicitors

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We are sorry to hear you are disappointed with our service. If you would like to discuss your case in more detail, please contact Barbara Hillen on 0845 373 3737 or email bhillen@goldsmithwilliams.co.uk


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GWlegal solicitors

31/07/14 - Rating by Anonymous

Area of law reviewed: General Legal advice

1 star rating

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Rude company. A whole chain of people affected by one solicistors, William Goldsmith. PPeople literally waiting in vans for funds to transfer . Everyother solicitor has done this except you! No consideration at all for all these people waiting.

Responses

31/07/14 - Response by Goldsmith Williams Solicitors

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We are sorry to hear you are disappointed with our service. If you would like to discuss your case in more detail, please contact Barbara Hillen on 0845 373 3737 or email bhillen@goldsmithwilliams.co.uk.


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GWlegal solicitors

07/04/14 - Rating by Anonymous

Area of law reviewed: Conveyancing/property

1 star rating

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Well what can I say , absolutely awful people to deal with ! no communication, huge time delays in asking for simple information , I'm more organised than them and I'm semi illettrate totally unsatified with their performance and would say AVOID AVOID AVOID

Responses

14/04/14 - Response by Goldsmith Williams Solicitors

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We are sorry to hear you are disappointed with our service. If you would like to discuss your case in more detail, please contact Barbara Hillen on 0845 373 3737 or email bhillen@goldsmithwilliams.co.uk.


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GWlegal solicitors

16/09/13 - Rating by tan

Area of law reviewed: Personal injury

5 star rating

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they were very good. case handler always kept me informed. fast and efficient

GWlegal solicitors

12/05/13 - Rating by MBruce

Area of law reviewed: Conveyancing/property

1 star rating

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Absolutely dreadful service. Referred to them through IFA who sorted my mortgage. Never again. Never returned calls and most of the staff sound like scallies.

GWlegal solicitors

02/09/12 - Rating by Miss Wood

Area of law reviewed: Conveyancing/property

5 star rating

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Highly recommended, the whole house transaction was smooth, informative and the team were very helpful at all times. Thank you.

GWlegal solicitors

31/08/12 - Rating by Norman E. Hardy

Area of law reviewed: Conveyancing/property

5 star rating

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Service was excellent throughout

GWlegal solicitors

31/08/12 - Rating by Ian Taylor

Area of law reviewed: Conveyancing/property

5 star rating

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The service was spot on. I was regularly updated and provided with all relevant information in an easily understood form - whether written or verbal. I could not be more happy with the service provided.

GWlegal solicitors

31/08/12 - Rating by j.foster

Area of law reviewed: General Legal advice

5 star rating

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fast and efficent , cash settlement within 14 days . would highly recommend this company.

GWlegal solicitors

30/08/12 - Rating by RICHARD JACKSON

Area of law reviewed: Conveyancing/property

5 star rating

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I found that the service is second to none service was exemplary, my only wish was i wished i had known them when my mother had died, then i would have known the service would have been excellent
THANK YOU

GWlegal solicitors

29/08/12 - Rating by Iain

Area of law reviewed: General Legal advice

5 star rating

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Very impressive. Dealt with my claims in a very professional but human manor, if that makes sense. My claims handler Sarah is a very thoughtful and professional person. I would recommend Goldsmith Williams without any hesitation.

GWlegal solicitors

24/08/12 - Rating by june spencer

Area of law reviewed: Conveyancing/property

4 star rating

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Very good professional service at a competitive rate - would recommend for equity release.

GWlegal solicitors

22/08/12 - Rating by C G Griffiths.

Area of law reviewed: Conveyancing/property

4 star rating

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A quick,friendly, and efficient service at a fair price,I would'nt hesitate to reccomend them again.

GWlegal solicitors

11/08/12 - Rating by Anthony Tuck

Area of law reviewed: General Legal advice

5 star rating

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Very Good Service, But exspensive took about a third of the claim

GWlegal solicitors

10/08/12 - Rating by John Ulotti

Area of law reviewed: Will and probate

5 star rating

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Was very helpful in giving knowledgable advice around a property issue and got in touch with me quickly after emailing through this website - recommended.

GWlegal solicitors

09/08/12 - Rating by k davies

Area of law reviewed: Conveyancing/property

5 star rating

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comprehensive, kept us fully involved through the process, expedited enquiries professionally and speedily, all round excellent service, would definately use again

GWlegal solicitors

29/07/12 - Rating by Dermot O'Reilly

Area of law reviewed: Conveyancing/property

5 star rating

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The service was excellent, I was very impressed by the the professionalism and courtesy of the staff of Goldsmith Williams

GWlegal solicitors

28/07/12 - Rating by Maureen Macleod

Area of law reviewed: Conveyancing/property

5 star rating

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I found Goldsmith Williams Solicitors to be very efficient, friendly, helpful and totally comitted to my needs.
They helped me through my Equity Release quickly and made the whole process easy to understand, keeping me informed almost daily as to progress and completing in half the time I was expecting. I was informed from the off of all charges to them and found them very reasonable and fair.

GWlegal solicitors

25/07/12 - Rating by Anonymous

Area of law reviewed: General Legal advice

4 star rating

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The service that I received was good and easy to understand. I wish that the charges could have been a bit less although the biggest and most annoying charges were made by my previous lenders who not only charged me in excess of £2,000.00 for repaying my loan early and then lumped some more as handling fee !
Goldsmith Williams kept me up to date and their manner over the telephone was always cheerful.

GWlegal solicitors

23/07/12 - Rating by Anonymous

Area of law reviewed: General Legal advice

5 star rating

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I am very, very pleased with what the firm has done for me, ten out of ten.

GWlegal solicitors

23/07/12 - Rating by Anonymous

Area of law reviewed: General Legal advice

5 star rating

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The firm was very professional and clearly well established

GWlegal solicitors

23/07/12 - Rating by Anonymous

Area of law reviewed: General Legal advice

5 star rating

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We were totally satisfied with all aspects of our case and how it was handled in a swift, clear and professional manner.

GWlegal solicitors

23/07/12 - Rating by Anonymous

Area of law reviewed: General Legal advice

5 star rating

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As far as we were concerned, nothing needed to be improved. We would liek to pass our thanks onto Louise Clarke from the firm, who dealt with our case so well. She was very helpful and patient with us.

GWlegal solicitors

25/06/12 - Rating by Nick Heard

Area of law reviewed: Conveyancing/property

5 star rating

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Very satisfied with the service received, and value for money

GWlegal solicitors

18/06/12 - Rating by Mr and Mrs Bradbury

Area of law reviewed: Conveyancing/property

5 star rating

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EXEMPLARY THROUGHOUT

GWlegal solicitors

13/06/12 - Rating by Monica Price

Area of law reviewed: General Legal advice

5 star rating

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Goldsmith Williams provide an excellent service and kept to the original fee arrangement. They are reliable, polite and discreet.
Enquiries I made were followed up immediately and I was kept informed about my case throughout. they were recommended to me and I would certainly recommend them to others.

GWlegal solicitors

30/05/12 - Rating by Anonymous

Area of law reviewed: Conveyancing/property

5 star rating

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Extremely good.
I would recommend.

GWlegal solicitors

24/05/12 - Rating by Anonymous

Area of law reviewed: General Legal advice

5 star rating

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Service was excellent. Charge was £1500 plus vat. I would most definitely recommend them

GWlegal solicitors

21/05/12 - Rating by Anonymous

Area of law reviewed: Conveyancing/property

5 star rating

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I thought the service I received from these Solicitors was excellent. They couldn't have done any better. I was kept up to date with everything by phone, email and mail. Their fees were acceptable, and the speed with which they dealt with my business was again excellent. I would definitely recommend them, even given the distance between us (Liverpool - Reading) everything was dealt with in a very satisfactory manner.

GWlegal solicitors

18/05/12 - Rating by C Beckett

Area of law reviewed: Conveyancing/property

5 star rating

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I cannot think of one thing that they could have done differently that would have improved the service. The speed and efficient completion of our requirements was in fact outstanding.

GWlegal solicitors

17/05/12 - Rating by Anonymous

Area of law reviewed: General Legal advice

4 star rating

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good kept me in touch answered all questions and queries....would use again if needed...

GWlegal solicitors

04/05/12 - Rating by susan brown

Area of law reviewed: General Legal advice

5 star rating

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excellent service .fees ok and yes would recomend

GWlegal solicitors

26/04/12 - Rating by David Willison

Area of law reviewed: Conveyancing/property

5 star rating

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First class service from every angle. Would unhesitatingly recommend this company.

GWlegal solicitors

18/04/12 - Rating by Anonymous

Area of law reviewed: General Legal advice

5 star rating

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Yes I would recommend to others

GWlegal solicitors

15/04/12 - Rating by anonymous

Area of law reviewed: Personal injury

1 star rating

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Poor

Responses

20/04/12 - Response by Anonymous

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We are very sorry to hear you have had a negative experience with our services. We always appreciate feedback - positive or constructive - and utilise it to improve our services.

If you would like to discuss your experience further, please contact Hayley Yates at hyates@goldsmithwilliams.co.uk.

Many thanks


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GWlegal solicitors

30/03/12 - Rating by Anonymous

Area of law reviewed: Conveyancing/property

5 star rating

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The service was excellent and I would recommend to others.

GWlegal solicitors

28/03/12 - Rating by ROS

Area of law reviewed: Conveyancing/property

5 star rating

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RECCOMMEND ANY TIME

GWlegal solicitors

17/03/12 - Rating by Anonymous

Area of law reviewed: General Legal advice

5 star rating

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very professional

GWlegal solicitors

16/03/12 - Rating by Anonymous

Area of law reviewed: Conveyancing/property

5 star rating

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A highly professional and competent service executed within the timescales promised.
Well done.

GWlegal solicitors

14/03/12 - Rating by |Jill Mead

Area of law reviewed: Conveyancing/property

5 star rating

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Very quick and efficient, staff all extremely polite, happy and friendly, and everything explained plainly and simply each step of the way. Highly recommend, and would definitely use again.

GWlegal solicitors

27/02/12 - Rating by Anonymous

Area of law reviewed: Conveyancing/property

5 star rating

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Very professional, kept informed every step of the way.

GWlegal solicitors

18/02/12 - Rating by Mrs Lisa Wood

Area of law reviewed: Conveyancing/property

5 star rating

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The service was very good and they let me know what was happening all the way even though there was a charge on my mortgage that had to be taken off as it did not belong to me
I would recommend them to my friends if they wanted to have equity release on their houses.

GWlegal solicitors

01/02/12 - Rating by Phillip Barber

Area of law reviewed: Conveyancing/property

5 star rating

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The service and help was top draw,and i would recommend them to anyone that wants to use them.

GWlegal solicitors

19/01/12 - Rating by Anonymous

Area of law reviewed: Conveyancing/property

5 star rating

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Exceptionally efficient and clear. Every aspect highlighted and explained to the n'nth degree.

GWlegal solicitors

14/01/12 - Rating by Anonymous

Area of law reviewed: General Legal advice

5 star rating

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Excellent service, the charges were reasonable and were agreed before the work started. I would definitely recommend to others.

GWlegal solicitors

13/01/12 - Rating by Brett

Area of law reviewed: Conveyancing/property

5 star rating

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Fast, efficient, professional and polite service.
Reasonable charges.
Would recommend

GWlegal solicitors

07/01/12 - Rating by gerard mcdermott

Area of law reviewed: General Legal advice

5 star rating

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Excellent service
charge 30% + VAT
Yes

GWlegal solicitors

23/12/11 - Rating by Anonymous

Area of law reviewed: Conveyancing/property

5 star rating

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excellent
yes we would recommend them to others

GWlegal solicitors

23/12/11 - Rating by Donald

Area of law reviewed: Conveyancing/property

5 star rating

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We were kept informed every stage of our dealing With Goldsmith Williams.The charges were very reasonable .Cheaper than our local solicitor.Certainly if we need their services in the future we would not hesitate to contact them in the first instance.Also we would be very happy to recommend them to others,and would like to thank them for their help and courtesy.

GWlegal solicitors

20/12/11 - Rating by Anonymous

Area of law reviewed: Commercial

4 star rating

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SERVICE GOOD
CHARGES HIGH - 30% OF OFFER PLUS VAT (20%)
QUICK
WOULD RECOMMEND

GWlegal solicitors

15/12/11 - Rating by Paul Taylor

Area of law reviewed: General Legal advice

5 star rating

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Good service,good communication, very fair fee structure.

GWlegal solicitors

13/12/11 - Rating by noble

Area of law reviewed: General Legal advice

5 star rating

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ppi claim the charge was 30% great service highly recomended.

GWlegal solicitors

09/12/11 - Rating by Anonymous

Area of law reviewed: Conveyancing/property

5 star rating

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outstanding, courteous and professional at all times without being standoffish. Fees were very reasonable especially in these difficult economical times

GWlegal solicitors

08/12/11 - Rating by Anonymous

Area of law reviewed: General Legal advice

5 star rating

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Excellent service at all times

GWlegal solicitors

07/12/11 - Rating by

Area of law reviewed: General Legal advice

4 star rating

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I will really appreciate if you can post this item today. Kind regards

GWlegal solicitors

01/12/11 - Rating by RAJINDER SEHMI

Area of law reviewed: General Legal advice

5 star rating

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VEARY GOOD

GWlegal solicitors

29/11/11 - Rating by Anonymous

Area of law reviewed: Conveyancing/property

5 star rating

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service excellent. Would recomend

GWlegal solicitors

29/11/11 - Rating by HELEN SMITH

Area of law reviewed: General Legal advice

5 star rating

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VERY PROFESSIONAL AND KEPT ME INFORMED EVERY STEP OF THE WAY IN EQUITY RELEASE AND KEPT TO THE TIME SCHEDULE.
WOULD RECOMMEND TO FRIENDS AND FAMILY.

GWlegal solicitors

23/11/11 - Rating by robert bacon

Area of law reviewed: Conveyancing/property

5 star rating

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very professional in all aspects of the job they did on our behalf would highly recommend.

GWlegal solicitors

22/11/11 - Rating by Anonymous

Area of law reviewed: Conveyancing/property

5 star rating

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Recommend to others YES

GWlegal solicitors

11/11/11 - Rating by Leon

Area of law reviewed: Conveyancing/property

5 star rating

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Second to none !!!

Ask for David lowry or Susanne Thorp

GWlegal solicitors

27/10/11 - Rating by Anthony Almond

Area of law reviewed: Conveyancing/property

5 star rating

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I used this firm on recommendation for equity release.
The service was very prompt, professional and courteous.
Charges appear to be reasonable.
I'd have no hesitation in honestly recommending them to others.

GWlegal solicitors

25/10/11 - Rating by Phyl Sion

Area of law reviewed: Conveyancing/property

5 star rating

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Excellent service. Very helpful team, everything carried out on time and to a high standard.

Will be using Goldsmith Williams again

GWlegal solicitors

14/10/11 - Rating by Anonymous

Area of law reviewed: General Legal advice

5 star rating

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Service excellent, charges were reasonable, highly recommended.

GWlegal solicitors

03/10/11 - Rating by Mr Brown

Area of law reviewed: General Legal advice

5 star rating

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More then pleased with this company I would always use them

GWlegal solicitors

19/09/11 - Rating by Anonymous

Area of law reviewed: Conveyancing/property

5 star rating

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extremely quick and professional and friendly
maybe a little expensive but maybe the quick service is what you pay for
Having said that we have used Goldsmiths several times and each time no prblems what so ever every thing all sorted and done for you

GWlegal solicitors

16/09/11 - Rating by Anonymous

Area of law reviewed: General Legal advice

5 star rating

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Fantastic solicitors from start to finish. Very reasonably priced also which shocked me. Always rung and kepy me up to date on the progress, helped me with any paperwork i needed to sort out, were helpful in everyway,always poilte on the phone, kept me informed of when paperwork was arriving and when they received it back. Very nice people to deal with i didnt need to worry about a thing they took care of everything for me. I have dealt with many solicitors over the years but Goldsmith Williams are the best by far. Highly recommend to anyone.

GWlegal solicitors

09/09/11 - Rating by Kashif

Area of law reviewed: Personal injury

5 star rating

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Excellent service ever have.

GWlegal solicitors

07/09/11 - Rating by Anonymous

Area of law reviewed: Conveyancing/property

5 star rating

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equity release, and i would recommend to others

GWlegal solicitors

06/09/11 - Rating by Anonymous

Area of law reviewed: General Legal advice

5 star rating

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very efficient have already recommended to a friend

GWlegal solicitors

02/09/11 - Rating by Anita

Area of law reviewed: Conveyancing/property

5 star rating

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I would like to praise Tara McDermott for delivering great professional services. She was extremely helpful, friendly. Very quick response to all my question and queries, detailed explanation of process. Definitely using their services in future and recommending to friend. Well done!

GWlegal solicitors

27/08/11 - Rating by D. Angus

Area of law reviewed: Conveyancing/property

5 star rating

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excellent service. Fees reasonable
keeping me up to date excellent

GWlegal solicitors

12/08/11 - Rating by s.blair

Area of law reviewed: General Legal advice

5 star rating

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RECOMMEND FOR THEIR EXCELLENT SERVICE

GWlegal solicitors

07/08/11 - Rating by Sarah Furniss

Area of law reviewed: Conveyancing/property

5 star rating

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a fantastic, speedy service, with no hassle or stress. Sensible financial Solutions and GoldsmithWilliams made an excellent team to help me buy my ex husband out of our house. We were both pleased with the speedy results and its made the sadness of our divorce alot easier to bear!

GWlegal solicitors

29/07/11 - Rating by Ms Pottage

Area of law reviewed: Conveyancing/property

5 star rating

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The service provided was excellent from start to finish. It was speedy and fluent, their costs were moderate at £445 compaired to our last solicitor 6 years ago of £709, I would definitely recomend Goldsmith Williams to anyone.

GWlegal solicitors

18/07/11 - Rating by duncan latto

Area of law reviewed: General Legal advice

5 star rating

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service was excellent,cost was reasonable,and already recommended to others due to their work they carried out for me

GWlegal solicitors

13/07/11 - Rating by Anand Kuppa

Area of law reviewed: Conveyancing/property

5 star rating

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Extremely professional service. Used them for my mortgage conveyancing. The documentation was clear, thorough and all fees were explained upfront. There was no confusion anywhere and no delays. They were very helpful, friendly and professional. Highly recommend it

GWlegal solicitors

17/06/11 - Rating by Anthony Frost

Area of law reviewed: Conveyancing/property

5 star rating

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Excellent - charged what they stated at the start - would strongly recommend.

GWlegal solicitors

17/06/11 - Rating by Anonymous

Area of law reviewed: Conveyancing/property

5 star rating

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Outstanding service. All paperwork dealt with efficiently and promptly. Would definitely recommend to a friend.

GWlegal solicitors

09/06/11 - Rating by Anonymous

Area of law reviewed: General Legal advice

5 star rating

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Brilliant service. Would use again.

GWlegal solicitors

09/06/11 - Rating by Mr Steve Carbine

Area of law reviewed: Conveyancing/property

5 star rating

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GW were outstanding in their service.They performed above and beyond my expectations.
i found their prices to be very reasonable and charges easily understood
i would certainly recommend them and would use again.

GWlegal solicitors

08/06/11 - Rating by John Evans

Area of law reviewed: Conveyancing/property

5 star rating

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The service was excellent AND professional. The conveyancer was NEVER too busy to answer my phone calls personally. The charges seemed proportionate and fair.

GWlegal solicitors

09/11/10 - Rating by Gavin

Area of law reviewed: Conveyancing/property

5 star rating

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Completed by purchase without any problems. The only problem was the otherside who were stalling, Was worried when i saw these reviews but i could not fault them at all. My friend did a remortgage with them and they completed in a week! I would recommend.

GWlegal solicitors

11/08/10 - Rating by Anonymous

Area of law reviewed: Conveyancing/property

1 star rating

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Referred to them via my Mortgage broker they were an absolute nightmare.
There charges are extortionate, they took over 4 months to complete a simple family related purchase, calls never returned, completly useless. Stay well away!!!

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01/11/10 - Response by Anonymous

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Completely useless and managed to alienate our vendors we are having to start from scratch all over again and have upset everyone in our chain. PLEASE DO NOT USE they are rubbish!


13/12/13 - Response by Anonymous

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I agree entirely with these comments. This company do not know how to expedite any issues, they always perform to their SLA's and each query takes a week to resolve (no matter how small the query is). So the whole process has taken months and we still haven't completed. They have had expense funds from me for over a fortnight - which I believe is illegal. Basically I would never buy a house again if I was forced to use this dreadful firm. This is my second experience with them and the first was just as bad, I only used them again as the Mortgage lender would only allow us to use this firm, thank goodness they have now changed this policy. STAY CLEAR OF THEM.....


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GWlegal solicitors

06/10/09 - Rating by Anonymous

Area of law reviewed: General Legal advice

1 star rating

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Goldsmith Williams will never return your calls and cause major delays to property conveyancing, then blame the other solicitors. Extremely unprofessional!!


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