Howell Jones solicitors reviews & information

<p class='center'><strong>6 reviews/comments</strong></p><div id='chart'></div><p class='center'><a href='#solicitorreviews' title='View reviews/comments for this solicitor'>View all reviews/comments</a></p>
(6 reviews/comments)

Rate Howell Jones  solicitors


64 high street, walton on thames, surrey
Ashtead, Surrey, kt21 1dt

Tel: 01932234500

Areas of law reviewed: Conveyancing/property law, Family law, Will and probate law

Reviews

Rate Howell Jones  solicitor
Howell Jones solicitors

20/03/17 - Rating by Anonymous

Area of law reviewed: Conveyancing/property

1 star rating

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We instructed Howell Jones to do conveyancing on the buyer side which needed to be done swiftly to meet seller's deadline for completion. Communication from solicitor's side was close to non existsent. We had to chase the property solicitor Janice from Walton-on-Thames office at every step of the way and yet she left on a week's holiday without even notifying causing a severe delay which can lead to the seller to pull out. Very upset and dissapointed with the service.

Responses

17/05/17 - Response by howell jones solicitors

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Thank you for your review. I am sorry that you have been disappointed with our service. Please accept our apologies for any inconvenience caused and hope that the transaction completed satisfactorily. I am a member of the senior management team and would welcome discussing the matter with you, and resolving your complaint, but unfortunately I do not have your contact details. You are welcome to contact me directly on 020 8439 7479 or please email at tony.sutton@howell-jones.com.
Kind regards.
Tony Sutton


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Howell Jones solicitors

23/01/17 - Rating by Anonymous Client

Area of law reviewed: Conveyancing/property

1 star rating

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Avoid like the plague. Extremely poor service. Non responsive and generally rude.

Don't say you were not warned... have worked with several law firms over the years and I've had by far the poorest service from Howell jones.

Howell Jones solicitors

17/07/12 - Rating by Anonymous

Area of law reviewed: Conveyancing/property

1 star rating

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I would not even give this 1 star but it is the minimum I can select here. While other people may have experienced a good service, we believe the solicitor assigned to us is rude, wastes time, does not take kindly to official complaints and also we feel he changes the goal posts. We would never recommend this firm to anyone and wish we had changed solicitor halfway through the process.

Howell Jones solicitors

14/04/11 - Rating by GK

Area of law reviewed: Conveyancing/property

5 star rating

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It was fantastic to deal with such a responsive & professional practice, especially when so many friends and family have had so much trouble during their own housebuying process.

Howell Jones solicitors

14/04/11 - Rating by GT Subiton

Area of law reviewed: Will and probate

5 star rating

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My mother and I are grateful to you for discussing and drawing up her new will so quickly.

Howell Jones solicitors

05/11/09 - Rating by Anonymous

Area of law reviewed: Family

1 star rating

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Now on my 4th solicitor in the same divorce case with Howell Jones through internal changes such as people being sacked, leaving, total waste of money the present solicitor even needs reminding how many kids I have and when the next court hearing is! Daylight robbery and I bet they all sleep at night

Responses

25/03/11 - Response by Anonymous

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We are very sorry to read the anonymous rating in view of our very high standards of service and client care. We have many tesimonials form very satistied clients. We would invite the author of the review to contact Head of the Family Law team and she would be pleased to discuss your concerns.


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