McVey Murricane solicitors reviews & information

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<p class='center'><strong>18 reviews/comments</strong></p><div id='chart'></div><p class='center'><a href='#solicitorreviews' title='View reviews/comments for this solicitor'>View all reviews/comments</a></p>
(18 reviews/comments)

Rate McVey Murricane solicitors


13 Bath St, Glasgow
Cheltenham, Gloucestershire, G2 1HY

Tel: 0141 333 9633

Areas of law reviewed: Conveyancing/property law

Reviews

Rate McVey Murricane solicitor
McVey Murricane solicitors

15/05/18 - Rating by Paul

Area of law reviewed: Conveyancing/property

1 star rating

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WILL NEVER USE AGAIN
Dreadful company
Not looking to further any contact with them, their problems are theirs not mine

This is NOT my first experience in buying or selling a flat

Simple conveyancing, buying a flat.
Poor communication
Poor management of the conveyancing
Avoid direct questions
Ignore direct questions
Very Slow, this could have been the seller but given the overall experience from them it is at least partly their fault
Provided all of the documents needed and yet the last few days were rushed as they didnt follow up any details with the seller
Near to zero input from solicitor

Not a smooth transaction and there seems to be much more stressed related to the process of buying a flat using them. It seems like a very amateur company

McVey Murricane solicitors

14/05/18 - Rating by remortgage

Area of law reviewed: Conveyancing/property

1 star rating

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My mortgage company used them. Agree very soulless company. You have to agree to give limited power of attorney with little meaningful explanation of this other than if you don't it will take longer and maybe cost you. I sent mine but apparently they haven't received it (didn't tell me this despite email to them asking them to tell me if they didn't). Therefore mortgage delayed. Spoke to a very grumpy unfriendly lady on the phone. Will see if I hear back. They don't fill you with confidence and I'd avoid unless you don't have a choice, like me!

McVey Murricane solicitors

08/05/18 - Rating by FM

Area of law reviewed: Conveyancing/property

1 star rating

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Do not use this company. Bad communication, dropping the ball from day one, making excuses blaming the bank holiday, our seller's solicitor and our buyer when in fact they hadn't done their job. Moving date was pushed back 4 times. Only one of these changes we were told about in a timely manner. They told our seller about the second change before they told us - we had to confront them about it when we found out from the seller. The third change we were asked 'would you mind if it was a day later?' at 8pm of the same day we confronted them about the third change. Our seller wasn't told about this change. The agent we'd been dealing with then went on holiday the following day without telling us. Then 5 days later, the day after a bank holiday, we initiated contact with them to ensure the move the following day was going ahead, and only at that point were we informed about a fourth change! Shocking, shocking service. We were not advised appropriately, or at all. For us as clients who do not buy and sell properties every day we were in need of guidance, support and advice and they offered none of this at any point throughout the entire process.

McVey Murricane solicitors

07/05/18 - Rating by Anonymous

Area of law reviewed: Conveyancing/property

1 star rating

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Best avoided. Used for 3 transactions, first was done satisfactorily - the 2nd they made several basic errors which were eventually resolved by myself. The 3rd was calamitous and resulted in the transaction not going through in time due to their clerical errors.

Responses

09/05/18 - Response by Amanda Walker

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Comments are always welcome and everybody's opinion is important. As you have posted an anonymous comment it is currently impossible for us to deal appropriately with any concerns you have.

We do have a Complaints Procedure and therefore we would ask you to email us at awalker@mcvey-murricane.com with fuller details.

Regards
Amanda Walker
Client Service Manager


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McVey Murricane solicitors

04/04/18 - Rating by Anonymous

Area of law reviewed: Conveyancing/property

1 star rating

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Awful. They send a quotation which turns out to be totally false, so the initial amount you think you are going to pay looks good but ends up being a lot more expensive. They never answer calls or reply to emails. If you make a complaint they tell you it's being dealt with but just ignore you. Absolutely avoid! I'm having to escalate my case to the legal ombudsman to try to return money owed to me after over 2 months.

Responses

06/04/18 - Response by Amanda Walker

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Comments are always welcome and everybody's opinion is important. As you have posted an anonymous comment it is currently impossible for us to deal appropriately with any concerns you have.

We do have a Complaints Procedure and therefore we would ask you to email us at awalker@mcvey-murricane.com with fuller details.

Regards
Amanda Walker
Client Service Manager


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McVey Murricane solicitors

30/03/18 - Rating by Anonymous

Area of law reviewed: Conveyancing/property

1 star rating

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Awful experience of remortgaging with this company. Rude staff who were unable to answer any questions. Their instance on asking for personal information that they don't need to complete the process is ridiculous. Avoid this company.

Responses

03/04/18 - Response by Amanda Walker

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Comments are always welcome and everybody's opinion is important. As you have posted an anonymous comment it is currently impossible for us to deal appropriately with any concerns you have.

We do have a Complaints Procedure and therefore we would ask you to email us at awalker@mcvey-murricane.com with fuller details.

Regards
Amanda Walker
Client Service Manager


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McVey Murricane solicitors

15/03/18 - Rating by E Keith

Area of law reviewed: Conveyancing/property

5 star rating

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I had a great experience remortgaging with the help of Mcvey and Murricane. From start to finish they were helpful, informative, quick and professional. Everything was sent to me via email, which was perfect as I have a busy job. All in the remortgage took about 4 weeks and I was always kept up todate at every point in the process. I would b more than happy to deal with them again in the future and would recommend them to anyone going through a similar process.

McVey Murricane solicitors

13/02/18 - Rating by Anonymous

Area of law reviewed: Conveyancing/property

1 star rating

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The company has a business model different to the mainstream - high volume and low personal touch. This works if you are a first time buyer but anything more complex such as a sale and purchase really needs a more competent firm. They fail to respond to basic questions in a timely manner both from their own clients and counter party solicitors. This jeopardised a purchase we were making last year and the whole chain collapsed. The reason it turned out was the sellers solictor for the property we were buying was chasing for updates and hearing nothing. the sellers then got cold feet and pulled the plug. We wasted thousands. MM then had the cheek to try and charge us for services and also tried to persuade us to continue with the sale of our property. Sadly it's a risk you take when trying to be economiocal on legal fees. My advice is don't - their business model may work in some cases but is too risky otherwise. STAY WELL CLEAR

Responses

13/02/18 - Response by Amanda J Walker

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Comments are always welcome and everybody's opinion is important. As you have posted an anonymous comment it is currently impossible for us to deal appropriately with any concerns you have.

We do have a Complaints Procedure and therefore we would ask you to email us at awalker@mcvey-murricane.com with fuller details.

Regards
Amanda Walker
Client Service Manager


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McVey Murricane solicitors

15/01/18 - Rating by Anonymous

Area of law reviewed: Conveyancing/property

1 star rating

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Wish I could give this company 0 out of 5, totally incompetent, zero means of communications ignore e-mails will not answer calls from their client, solicitors or estate agent, total disregard to all parties involved would not touch them with a barge pole!

Responses

19/01/18 - Response by Allan Radlow

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Comments are always welcome and everybody's opinion is important. As you have posted an anonymous comment it is currently impossible for us to deal appropriately with any concerns you have.

Property transactions involve numerous different parties any one of whom can put a spoke in the wheels. Sometimes people who post anonymously are expressing their frustration with the property system itself and there is much that can be irritating.

We are really anxious to deal with any proper and legitimate concerns and hopefully most of the other people posting material here demonstrate that commitment to service; can you please contact our Client Service Manager Amanda Walker on awalker@mcvey-murricane.com so we might be able to reply accordingly.

Allan Radlow, Senior Partner and Executive Principal


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McVey Murricane solicitors

04/09/17 - Rating by Anon

Area of law reviewed: Conveyancing/property

1 star rating

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I am confused by the reviews on google as my experience was completely different to others and I absolutely regret using these solicitors. I found communication dreadful. Calls upon calls were not returned. Our solicitor was always engaged. So instead we would email but those too were not responded to. We were first time buyers and had no clue what was happening for weeks. Mcvey and murricane would not commit to a completion date so we could not arrange removals or give a firm date of notice on our rental property. They just had a date they were aiming for but as communication was so poor, we never knew if we were on schedule. They also said they could not advise us during the negotiation period. Our offer was accepted and one of the conditions were that white goods were to be included. However the owner took one expensive white good and we were not aware it was their duty to replace it. That money could have been spent elsewhere. Again, the solicitor offered zero advice. Then just before conclusion (bear in mind we didn't know conclusion was approaching due to poor communication) we were emailed pages upon pages of information on the purchase of the house and were expected to read it within a couple of days with zero explanation or help from our solicitor on what it was all about, then get our deposit, plus stamp duty, plus solicitor fee and everything else in one go and pay the lot all within 3 days.... without prior warning. As I say, we were first time buyers and were unaware of the process. We expected our solicitor to guide us through the process as isn't that what we are paying a few thousand for? Very disappointing and certainly do not recommend this service.

Responses

05/09/17 - Response by Allan Radlow

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Comments are always welcome and everybody's opinion is important. As you have posted an anonymous comment it is currently impossible for us to deal appropriately with any concerns you have.

Property transactions involve numerous different parties any one of whom can put a spoke in the wheels. Sometimes people who post anonymously are expressing their frustration with the property system itself and there is much that can be irritating.

We are really anxious to deal with any proper and legitimate concerns and hopefully most of the other people posting material here demonstrate that commitment to service; can you please contact our Client Service Manager Amanda Walker on awalker@mcvey-murricane.com so we might be able to reply accordingly.

Allan Radlow, Senior Partner and Executive Principal


08/05/18 - Response by Anonymous

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Typical of your company, blaming other people


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McVey Murricane solicitors

17/05/17 - Rating by Diane McLaughlin

Area of law reviewed: Conveyancing/property

5 star rating

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I cannot thank mcvey & murricane for their help! Especially Tracy McAlpine who dealt with everything for us from start to finish. Fantastic, could not be faulted!!

McVey Murricane solicitors

02/05/17 - Rating by Caroline

Area of law reviewed: Conveyancing/property

5 star rating

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Having sold another property previously and finding it a very stressful process I was recommended McVey and Murricane by my factor when I came to sell my flat. The process was very smooth, a lot of correspondence was done via e mail which suited me as I am always in meetings during the day. If I did have a query I could easily call and speak to the lawyer I was dealing with (Kim Naismith). Would definitely recommend them!

McVey Murricane solicitors

15/02/17 - Rating by Connon

Area of law reviewed: Conveyancing/property

5 star rating

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McVey Murricane were appointed to us linked to a re mortgage. Dealings were via email. At first I was annoyed as had to complete details of re mortgage which had already been given to our mortgage adviser, but thereafter we were kept up to date with relevant emails, always aware of what was happening and when, information received was easy to understand. Actually felt in control.
Great service from start to finish, very efficient system. I would recommend.




McVey Murricane solicitors

31/01/17 - Rating by Valerie Nicol

Area of law reviewed: Conveyancing/property

5 star rating

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I cannot praise the firm highly enough.
The firm was appointed by our new mortgage provider to deal with the handover from our old provider. I was contacted by email and set up an account based on information passed on by our IFA.
I had occasion to phone the firm at one point and was dealt with most courteously by a member of staff.
Additional funds had been requested with the remortgage and following a slight delay due to our old provider, we received a cheque which was quickly deposited into our account.
I cannot praise the firm enough. After initially being concerned that everything was done via email rather than human contact I really think the service was first class.
A huge "well done" for McVey and Murricane!

McVey Murricane solicitors

29/01/17 - Rating by james alexander

Area of law reviewed: Conveyancing/property

5 star rating

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I recently bought my new build house through McVey & Murricane in Glasgow, they were very informative on updates, made life a lot less stressful, many thanks especially to Victoria Willan who looked after all my needs. Definitely recommend them.

McVey Murricane solicitors

25/01/17 - Rating by Anonymous

Area of law reviewed: Conveyancing/property

1 star rating

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Legal side of the conveyancing was first class however dealing with the accounts teams in particular John Clyde was an absolute nightmare.

I have bought and sold many houses in the past but this is the first and last time I will use this mob!

My basic questions like what is the total fee for the convincing wasn't answered and I was constantly fobbed off.

Our quoted price was drimatically different from the actual price with no explomation.

Avoid these cowboys at all costs don't get sucked in by the low quote because you will end up paying a lot more!

Responses

01/02/17 - Response by Allan Radlow

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Mr Crosby. I am aware that you have been contacted by our Client Relationship Partner John Clyde in terms of our Complaints Procedure and John has already emailed you with a detailed note and is currently awaiting a reply. it would be very much appreciated if a reply could be emailed to him as soon as possible. As I am sure you will understand there are matters confidential to your wife's transaction which we would not and could not discuss in a public forum.

Regards Allan Radlow Senior Partner.


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McVey Murricane solicitors

07/07/11 - Rating by Id222

Area of law reviewed: Conveyancing/property

5 star rating

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McVey Murricane Glasgow were very professional, put my mind at ease throughout the whole process and would highly recommend them for anyone purchasing a property.

McVey Murricane solicitors

07/07/11 - Rating by Stuart

Area of law reviewed: Conveyancing/property

5 star rating

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Mcvey and Murricane made my recent house move a lot easier as I was nervous about all the legal ins and outs. They explained things in a clear, jargon free way and were very efficient


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