RG solicitors reviews & information

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(52 reviews/comments)

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25 High Street
Sidcup, Kent, DA14 6ED

Areas of law reviewed: Conveyancing/property law, Will and probate law

Reviews

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RG solicitors

11/08/18 - Rating by Anonymous

Area of law reviewed: General Legal advice

5 star rating

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RG Solicitors dealt with the sale of my property very well! I went to they're branch to get a quote and they gave me a breakdown of the price with detailed instructions of what they where doing. I had a team that walked me through the sale and purchase of my property. In one of the branches a young lady long hair (I cant remember her name was very helpful) the team in York made sure I had everything ready and anything I didn't understand they would explain, the team Holly, John, Kimberly, Sadie made sure that they gave legendary customer service and Im sure I will use them again! P.S They deserve a pay rise including the lady I can't remember her name?

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15/08/18 - Response by RG Solicitors - Charlie

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Dear John

What a great review! Thank you for taking the time to post your feedback.

I will be sure to let Holly, John, Kim, Sadie and the lady with the long hair (could be a couple of people) know how happy you are with the service they provided.

We would love to work with you again so please do stay in touch.

Kind Regards
Charlie


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RG solicitors

28/07/18 - Rating by Alex

Area of law reviewed: Conveyancing/property

5 star rating

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Professionalism and dedication beyond 5 stars.
Yesterday I got the keys to first home.
It was a very complex transaction: it was a probate sale and a shared ownership, in which the heirs needed to staircase to 100% and sell simultaneously.
My solicitor Chloe Lush made what I started thinking at some point was impossible given how slow the housing association involved (it took us almost 6 months and there were no chains either on my or on sellers' side!).
Chloe not only excelled at her job but also taught the sellers' solicitors because it was clear that this whole staircasing process was new to them. Chloe worked extremely hard. During the week before completion and as the mortgage offer expiration date was approaching fast, Chloe dealt with everything with such professionalism that even though it was quite a nerve-breaking situation I stayed calm because I knew I could trust Chloe 150%.
I've heard lots of bad stories about solicitors before starting my purchase and I hoped that all those excellent reviews here stand for something. They surely do: I will recommend RG Solicitors to each and everyone without any reservations.
Thank you so much, Chloe and team!

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02/08/18 - Response by RG Solicitors - Charlie

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Dear Alex

All I can say is Wow! What fantastic feedback for Chloe to receive.
It's an absolute pleasure to read a review like this becuase your feedback really does mean everything to us including Chloe.

I wish you all the success in your new property. Thanks for posting!

Kind Regards,
Charlie


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RG solicitors

09/07/18 - Rating by Anonymous

Area of law reviewed: Conveyancing/property

5 star rating

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Very good service.

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10/07/18 - Response by RG Solicitors - Charlie

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Dear Anonymous

Thank you for the 5 Star rating!

Kind Regards, Charlie


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RG solicitors

29/06/18 - Rating by Jenny Christie

Area of law reviewed: Conveyancing/property

5 star rating

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Very pleased by the professional, efficient and calm service provided by Kerry Cudworth. She kept me sane by keeping me fully briefed and always answered any queries very swiftly. Would highly recommend. Thanks Kerry - you’re a star

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29/06/18 - Response by RG Solicitors - Charlie

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Dear Jenny
It's such a pleasure to read a review like this and Kerry will be thrilled! Thank you for taking the time to post your feedback. Kind Regards, Charlie


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RG solicitors

28/06/18 - Rating by Bo

Area of law reviewed: Conveyancing/property

5 star rating

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Excellent job done on both sale and purchase, in record time. Calm under pressure and managed the communication levels to my liking (i.e. precise, straight to the point, all questions answered and unknowns explained in layman's terms). Would recommend RG Solicitors to anyone buying/selling a property

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29/06/18 - Response by RG Solicitors - Charlie

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Dear Bo
When I read reviews that state 'Calm under pressure and managed the communication levels to my liking (i.e. precise, straight to the point, all questions answered and unknowns explained in layman's terms)' It truly makes our day! Thank you for posting. Kind Regards, Charlie


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RG solicitors

27/06/18 - Rating by Michael Takher

Area of law reviewed: Conveyancing/property

5 star rating

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Charlotte Cullingworth provided an excellent service arranging my remortgage. She kept us informed all the way through and was thoroughly professional in the way she handled our requirements. I would recommend RG Solicitors to my friends and colleagues.

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29/06/18 - Response by RG Solicitors - Charlie

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Dear Michael
Thank you for your review.
Keeping our clients informed and updated during their transaction is something we pride ourselves in doing. I'm so pleased that Charlotte was able to deliver a 5 star service for you. We would love to work with you again so please stay in touch. Kind Regards, Charlie


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RG solicitors

21/06/18 - Rating by Anonymous

Area of law reviewed: Conveyancing/property

1 star rating

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Considering we are entrusting solicitors with their ability to ensure paperwork is legally correct and in order, there were countless of mistakes that my husband and I pointed out. It doesn’t put much faith in the legal stuff, that we might not understand, being accurate!

The phone was rarely answered and on occasion we had to wait days for someone to phone or email us back. The solicitors and estate agents also struggled to speak to anyone.

We had to continually chase for updates. When we did receive our enquiries back they were haphazard and all over the place.

The move was so stressful because of these reasons.

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29/06/18 - Response by RG Solicitors - Charlie

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Dear Anonymous
Thank you for your review on RG Solicitors. Customer satisfaction is at the core of our business and I'm sorry to hear you feel this way.I would very much like to investigate the issues you have mentioned. Please could you kindly provide me with your transaction details to myexperience@rgsolicitors.co.uk
Kind Regards, Charlie


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RG solicitors

20/06/18 - Rating by Anna

Area of law reviewed: Conveyancing/property

1 star rating

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The worst solicitors ever!
Not only wasted two months of my time and also money, but they are doing investigations that have no reasons for!
Bottom line, they failed to close the deal on purchasing a house , I’m left homeless with a newborn, took my money and now they try to blame it on me.
They are rude, can’t handle work, can’t work under pressure, extremely bad when it come to folllowing up - I have to constant,y chase them for answers and most of their employees are not even qualified to do the job.
avoid at all cost!

Responses

29/06/18 - Response by RG Solicitors - Charlie

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Thank you for your review on RG Solicitors. I am really sorry to hear that you feel this way about your experiences with RG. I am aware that your Case Manager has already explained why w e can not act for you in this case. I had hoped that this would be accepted but your feedback shows that it has not. I am unable to address your points online as this would compromise your confidentiality. If you would like to discuss the reasons that we can not act for you further, do please contact your Case Manager again. Kind Regards Charlie


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RG solicitors

19/06/18 - Rating by Gary and Joe

Area of law reviewed: Conveyancing/property

5 star rating

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Excellent service from Basirat for the purchase of our first time buy. Basirat was patient and professional throughout the duration, and was always very quick to respond to all calls and emails. She was both friendly and informative and we’re both very happy and impressed with the level of customer service we received from her.
Thank you very much!!!

Responses

29/06/18 - Response by RG Solicitors - Charlie

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Dear Gary and Joe

It's such a pleasure to read a review like this. Basirat will be so happy to know that you felt the service she provided was 5 stars! I wish you all the best in your new home. Kind Regards, Charlie


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RG solicitors

19/06/18 - Rating by Katy & Andrea

Area of law reviewed: Conveyancing/property

5 star rating

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Excellent, first class conveyancing service provided by Amy Reehal. She is a true credit to this company and we cannot praise her enough. She dealt with every question and query we had promptly and explained everything that she did every step of the way. She worked hard to ensure our completion was pushed through in time and we would highly recommend her to anyone. Thank you Amy!

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29/06/18 - Response by RG Solicitors - Charlie

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Dear Katy & Andrea

Fantastic feedback for Amy! Thank you for taking the time to post your review, I will be sure to let Amy know. Kind Regards, Charlie


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RG solicitors

13/06/18 - Rating by Callan wells-Raynes

Area of law reviewed: General Legal advice

5 star rating

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I used RG solicitors when i purchased a house with my Brother. I found the service very professional. They was in constant contact with me regarding all issues. Thanks Beatie and RG solicitors

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18/06/18 - Response by RG Solicitors - Charlie

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Dear Callen
Thank you for sharing how you felt about our service. Beatie as always is a true professional! Thank you for sharing your feedback. Kind Regards Charlie


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RG solicitors

15/05/18 - Rating by Hugh Bonser

Area of law reviewed: Conveyancing/property

5 star rating

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The Conveyancing aspect was all dealt with by Case Manager Vicky Nankivell Long @ RG Solicitors in Sidcup. The whole process from having the offer accepted to completion was not without its own complications. However, having Vicky representing us both cannot be underestimated.
She was always available to deal with any questions and did so in a timely manner. There was total confidence in her from start to finish and she was very approachable at all times.
Highly recommended

Responses

16/05/18 - Response by RG Solicitors - Esther

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Dear Hugh Bonser,

Thank you for your review.

Vicky was thrilled to read your kind words.

We wish you all the best.

Kind Regards

Esther


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RG solicitors

04/05/18 - Rating by Martine cockley

Area of law reviewed: Conveyancing/property

5 star rating

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I had Vicky in charge of my house sale and was kept in the loop and up to date at all stages, she was always very polite and professional.
Thanks

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16/05/18 - Response by RG Solicitors - Esther

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Dear Martine Cockley,

Thank you for providing us with your lovely feedback.

Kind Regards
Esther


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RG solicitors

17/04/18 - Rating by Azh

Area of law reviewed: Conveyancing/property

5 star rating

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I remortgaged my property gently and used RG Solictors the solictor was really helpful and made the process quick and easy I would recommend these to anyone

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24/04/18 - Response by RG Solicitors - Esther

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Thank you very much Azh, for your feedback.

We are happy that your transaction went very well.

Kind Regards

Esther


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RG solicitors

08/04/18 - Rating by Vanessa

Area of law reviewed: Conveyancing/property

5 star rating

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We used RG Solicitor York for our property purchase and was very pleased with the excellent service provided. My case worker Holly was very professional and guided us through the whole process. BIG thank you to you Holly for being always there at the end of the phone or email to answer all our queries. Best wishes to Holly and RG team.

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10/04/18 - Response by RG Solicitors - Esther

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Dear Vanessa

Thank you for your review.

It Is great to read that you had a great experience with RG Solicitors and with your Case manager Holly.

Kind Regards

Esther


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RG solicitors

26/03/18 - Rating by Stanislav

Area of law reviewed: Conveyancing/property

5 star rating

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Used RG solicitors service for our house purchase and we are very happy with the service. Never had a problem, we received more than excellent service, Jenny always stood by us and helped us even in moments where it was not really her job. Very organised and quick responding to emails and giving clear information and updates. Even did recommend RG Solicitors to my parents for their remortgage and they also are using them. Very helpful and I highly recommend them.

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10/04/18 - Response by RG Solicitors - Esther

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Dear Stan
What fantastic feedback for Jenny to receive! Thank you for posting.
We would love to work with you again so please do stay in touch.


Kind Regards
Esther


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RG solicitors

26/03/18 - Rating by Dayana

Area of law reviewed: Conveyancing/property

5 star rating

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I used RG Solicitor when purchasing my first property. I would like to give a big thank you especially to Jenny Offord for all the help and support throughout the process. Especially before exchange, chasing all the relevant parties and going out of her way to complete the transaction. Highly professional, very sufficient, provided regular updates about the process, no need to chase.

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10/04/18 - Response by RG Solicitors - Esther

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Dear Dayana

Thank you for providing us with your lovely feedback. We are very happy that your experience with Jenny was positive.

Kind Regards
Esther


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RG solicitors

23/02/18 - Rating by Anonymous

Area of law reviewed: General Legal advice

1 star rating

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Please use any one else
Possibly the worst experience of dealing with a company.
I can't say this enough don't use them.

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26/02/18 - Response by RG Solicitors - Esther

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Dear Anonymous

Thank you for your feedback.
please, could you could you provide me with your transaction details to MyExperience@rgsolicitors.co.uk, so your issues can be addressed.

Kind Regards
Esther


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RG solicitors

16/12/17 - Rating by Linda K

Area of law reviewed: Conveyancing/property

4 star rating

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I have used RG Solicitors twice and will definitely use them again in the future and recommend them to others. The process from making an enquiry to instructing them and being allocated a solicitor was very easy.Faye Bishop was very helpful and professional. Email enquiries were dealt with quickly and I was kept informed of progress at the beginning and just before completion however it would be nice to get an alternative contact during the middle stage as it can be difficult to get in touch by phone during your lunch hour when they are busy and you need more than an email response.

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19/12/17 - Response by RG Solicitors - Esther

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Dear Linda,

I am happy that all of your experiences with RG Solicitors have been great. We look forward to working with you again in the future.

Kind Regards

Esther


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RG solicitors

27/11/17 - Rating by Tolu Gbadadamosi

Area of law reviewed: Conveyancing/property

4 star rating

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It was a pleasure to deal with RG Solicitors for a 2nd time in recent years. Miss Faye Bishop was very helpful and remained professional throughout. Everything was dealt with in a timely fashion and I was kept informed of progress throughout. I would have no hesitation in recommending them to others in the future.

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19/12/17 - Response by RG Solicitors - Esther

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Dear Tolu,

Thank you for your review.

I will be sure to pass this over to Faye Bishop.

Kind Regards

Esther


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RG solicitors

26/10/17 - Rating by tracy ellis

Area of law reviewed: General Legal advice

5 star rating

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from the start holly was very helpful and so much better than the solicitor we had to sell our house, see kept me informed all the way.

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13/11/17 - Response by RG Solicitors - Esther

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Dear Tracey,

Thank you for your review.

It's great to read that you had a great experience with RG Solicitors.

Kind Regards

Esther


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RG solicitors

09/10/17 - Rating by David Taylor

Area of law reviewed: Conveyancing/property

5 star rating

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I used RG Solicitors for my recent property purchase. Craig was very professional, always there to help and made my purchase far easier than previous purchases - would absolutely recommend

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10/10/17 - Response by RG Solicitors - Esther

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Dear David Taylor,

Thank you for your review.

It's great to read that you had a great experience with RG Solicitors and your CM Craig.

Kind Regards

Esther


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RG solicitors

09/10/17 - Rating by Elizabeth

Area of law reviewed: Conveyancing/property

4 star rating

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I have just used RG solicitors to help with the legal aspects of selling our property and I would recommend them to others. They were really professional, yet also friendly and were excellent at communicating with us and keeping us up to date on the progress of our sale. In fact I am not sure I had to chase them up once for either information or an update, which was great! All requests and documentation were clear and everything was undertaken on a timely basis.
I don't have much experience to compare to, but I think the costs were reasonable. My only feedback was that some of the information on the quote was not clear which I we I've rated 4 stars not 5.

Responses

10/10/17 - Response by RG Solicitors - Esther

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Dear Elizabeth

Thank you for your review. This was very much appreciated.

Kind Regards
Esther


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RG solicitors

05/10/17 - Rating by Christine, Dartford

Area of law reviewed: Conveyancing/property

5 star rating

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Chloe and her team at RG Solicitors were welcoming and efficient, professional at all times. RG's charges were comparable to other legal firms (I asked two other solicitors for their charges) but their service was far superior and the unnecessary stress the move generated for myself, my buyers and the couple I bought from was caused by one of those other slicitors.

I would have no hesitation in recommending RG Solicitors to everyone who asks

MCC, Dartford

Responses

10/10/17 - Response by RG Solicitors - Esther

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Dear Christine (Dartford),

Thank you for your review.

I have passed on your feedback to Chloe.

I wish you all the best.

Kind Regards

Esther


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RG solicitors

12/09/17 - Rating by D.Barlow

Area of law reviewed: General Legal advice

5 star rating

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We moved house only a few days ago and we used RG Solicitors for the sale of our house and the purchase of our new home. The cost was very competitive. We mainly dealt with 2 people from the Sidcup Office, Craig Holgate to begin with on the sale of our property, then Jenny Offord who took over the purchase of our home as it became more complex due to the sellers and their solicitor. I have to say both Craig and Jenny had our interest 1st and did a fantastic job, especially Jenny as she really got the difficult end of the deal, she was always contactable and gave great advice and direction in what turned out to be a very difficult purchase. I would recommend using Jenny Offord and RG Solicitors to anyone.

Responses

04/10/17 - Response by RG Solicitors - Esther

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Dear D Barlow,

Thank you for your positive feedback, it is very much appreciated. I'm sure both Craig and Jenny will be happy to see this.

Kind Regards

Esther


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RG solicitors

24/08/17 - Rating by Steph

Area of law reviewed: Conveyancing/property

5 star rating

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I used Purplebricks for my flat sale and RG Solicitors for my house purchase. I can honestly say that I wish that I had used RG Solicitors for both - the support, advice and help that I received from Craig Holgate in the Sidcup branch was outstanding. Would thoroughly recommend.

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07/09/17 - Response by RG Solicitors - Esther

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Dear Steph,

Thank you for your review.

I have passed on your feedback to Craig, I'm sure he will be glad to see your comments and recommendation.

Kind Regards

Esther


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RG solicitors

21/08/17 - Rating by David

Area of law reviewed: Conveyancing/property

5 star rating

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Holly from RG Solicitors in York recently carried out the purchase of a flat for me - impeccable service, very helpful and would definitely recommend.

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21/08/17 - Response by RG Solicitors - Esther

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Dear David,

Thank you for your review.

I have passed on your feedback to Holly.

I wish you all the best in your new flat.

Kind Regards

Esther


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RG solicitors

18/08/17 - Rating by Andrei

Area of law reviewed: Conveyancing/property

1 star rating

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The worse solicitors we have ever come across. We have used them on someone's recommendation that was so embarrassed after he found out how terrible their service was. Both offices, York and Horsham,all we don was continuous chasing, delays after delays, even the other solicitors and estate agents from the chain above were fed up with our solicitors. On top of all this, on the day of completion they delayed us by 6 hours, they never issued an invoice and when I requested it and checked it, I found out that they overcharged us by nearly £600 that we had to chase and didn't get them back for about 4 weeks. Also, the final invoice was higher than the initial quote. We raised a formal complaint directly with department managers and firm partners and after 7 weeks we still had no resolution.

Responses

18/08/17 - Response by RG Solicitors - Esther

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Hi Andrei,

I would like to extend our sincere apologies for the problems you have encountered. We shall be contacting you in due course, to address your complaint and issues in full.

Kind Regards

Esther


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RG solicitors

27/07/17 - Rating by Ray P

Area of law reviewed: Will and probate

5 star rating

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I used R&G to update my will there solicitor was Nadia Rhoden,she walked me through each step of the way explaining every step.in easy to understand language
Once the will was completed she asked me about probate which I had already taken on board before hand.. I found the service I received from Nadia was xcellent and would not hesitate to recommend you.

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28/07/17 - Response by RG Solicitors - Esther

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Dear Ray P,

Thank you very much for your feedback, I am sure that Nadia will appreciate it very much.

Kind Regards

Esther


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RG solicitors

19/06/17 - Rating by L Burns

Area of law reviewed: Conveyancing/property

5 star rating

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Could not praise these guys highly enough. We had a particularly cumbersome sale & purchase process during which the RG contacts were always flexible and helpful in all my queries. Of particular mention Craig Holgate, Joanna Foad and Chloe Lush. All of which could not be more helpful in ensuring our transaction went through as smoothly as possible. Thank you guys so much!

Responses

20/06/17 - Response by RG Solicitors - Esther

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Dear L Burns,

Thank you for your review, it is very much appreciated.

I will be sure to let Craig, Chloe and Joanna know.

Kind Regards

Esther


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RG solicitors

30/05/17 - Rating by Elizabeth Goulding

Area of law reviewed: General Legal advice

5 star rating

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We were very satisfied with the efficient service provided by Craig Holgate of RG Solicitors in the purchase or our new property. We were kept up to date at all times. The price quoted to us at the beginning of the process stayed the same, there were no hidden agenda items. We would certainly recommend him and his team to anyone purchasing a property.
Mr & Mrs B Goulding

Responses

30/05/17 - Response by RG Solicitors - Esther

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Dear Mr & Mrs B Goulding,

Thank you very much much for your honest and lovely review.
It is very much appreciated and I will be sure to let Craig know.

Kind Regards

Esther


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RG solicitors

01/05/17 - Rating by Alexey

Area of law reviewed: Conveyancing/property

5 star rating

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Excellent Service
Very good and friendly communication, prompt responses to any queries. I can’t complain about anything. Highly recommended.

Responses

02/05/17 - Response by RG Solicitors - Esther

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Dear Alexey,

Thank you for your positive feedback, it is very much appreciated.

Kind Regards

Esther


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RG solicitors

20/04/17 - Rating by alison

Area of law reviewed: Conveyancing/property

5 star rating

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I was given first class service with a case that was not straight forward as that I was deputy for the owner who was still alive but not able to do any decision making .Basarat helped and was very patient with my lack of knowledge Alison

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20/04/17 - Response by RG Solicitors - Esther

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Dear Alison,

Thank you for your positive review.

Myself and RG Solicitors are very glad that your experience with us was very good, I will be sure to pass this feedback over to Basarat.

Kind Regards

Esther


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RG solicitors

07/04/17 - Rating by Mr Rogers

Area of law reviewed: Conveyancing/property

5 star rating

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we are first time buyers and were working with the sidcup branch - i cant praise Vicky highly enough. From the introductory meeting over fees - they are very transparent & will tell you if there any additional costs. Vicky handled our case brilliantly - her communication was spot on, always kept us informed and always had time for our questions (and as first time buyers - we had lots). I am therefore VERY HAPPY to recommend RG Solicitors - and would like to publicly thank Vicky and her team for making our first house purchase so stress free!!

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07/04/17 - Response by RG Solicitors - Charlie

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Dear Mr Rogers

Thank you for your review.

Vicky was thrilled to read your kind words.

This has made our Friday!
Knowing that our Case Managers are providing such a great service is brilliant to see.

I wish you all the best in your new home.

Kind Regards

Charlie


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RG solicitors

27/03/17 - Rating by Anonymous

Area of law reviewed: General Legal advice

5 star rating

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RG Solicitors were very pompt with our remortgage and delivered excellent results at reasonable cost. We highly recommend them.

Responses

07/04/17 - Response by RG Solicitors - Charlie

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Dear Anonymous

Thank you for your review.

It's great to read that you felt we delivered an excellent service at a reasonable cost.

Kind Regards

Charlie


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RG solicitors

09/03/17 - Rating by Masih

Area of law reviewed: General Legal advice

1 star rating

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worse services, use your money somewhere else

Massively Avoid them,
My broker introduced them to me and I found out their firm is in york while my purchase in London.
Two ladies were in charge Alison Scott and Jennifer Robert , the worse solicitors I ever seen.
Initially they gave me a quote £1300 for one bedroom house worth £250,000.00 .However, later on I found that a friend of mine for a house worth half a million pound paid £1100 to solicitor but it was not end of story.
In the middle of purchase, when you have no other choice, they add so many extra cost to their quote and for me it turn to £2,850.00 plus 4 weeks delay based on what I had been promised. Desperately, I had to pay them as I was under severe stress by delay as I already gave notice to my landlord and I had to move on from the property I was living.In addition,I had to move to friend house , my stuff everywhere and in a word nightmare
No apology by those ladies and when I wanted to complain they left that firm.
awful service

Responses

10/03/17 - Response by RG Solicitors - Esther

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Dear Masih

Thank you for your honest review on RG Solicitors. I would like to sincerely apologise for the problems you have encountered.

Customer satisfaction is at the core of our business, and I’m disappointed to hear that we may have fallen short on this occasion. We shall be contacting you shortly to address your concerns in full.

Kind Regards



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RG solicitors

19/01/17 - Rating by Mr and Mrs Sharma

Area of law reviewed: Conveyancing/property

5 star rating

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We received an amazing service by Kerry Cudworth always kept up to date. We are first time buyers and always had questions which were always answered. Our solicitor looked out for us in some difficult situations we faced but in the end we completed and happy to be in our new home. Thanks RG Solicitors we would most definitely be using you again!!

Responses

19/01/17 - Response by RG Solicitors - Esther

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Dear Mr and Mrs Sharma

Thank you very much for your great feedback, I will make sure to pass this on to Kerry Cudworth.

We all hope that you enjoy living in your new home.


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RG solicitors

15/12/16 - Rating by Mark Baker

Area of law reviewed: Conveyancing/property

5 star rating

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I used RG Solicitors for the conveyancing on my new build property. My file was handled by Allana Cheema who did an incredible job, efficient and very responsive. When she was unavailable my emails and calls were directed to colleagues who dealt promptly with my queries. Progress of my purchase was logged online so that I could check the general status and finer details were communicated verbally and by email all the way through. Feedback and updates were incredibly easy to get via phone and email.
Overall I received excellent service and Allana was a delight to deal with. I'd recommend to anyone.

Responses

10/01/17 - Response by RG Solicitors - Esther

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Thank you very much, Mark, for your feedback.

We are happy that your purchase transaction went very well.


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RG solicitors

02/12/16 - Rating by Keith Arnold

Area of law reviewed: Conveyancing/property

5 star rating

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An excellent top service conveyancing by Natasha Allen. This in spite of trying situations by other parties. Would recommend her and her firm for anyone wanting a top firm of solicitors.

RG solicitors

25/11/16 - Rating by Oliver

Area of law reviewed: Conveyancing/property

5 star rating

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Very communicative, always answered the phone, and replied to my emails very quickly. Proactive in communication, I always knew where we were at in the process. Also very friendly. Wouldn't hesitate to recommend.

RG solicitors

14/11/16 - Rating by Amy Dowsett

Area of law reviewed: Conveyancing/property

5 star rating

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My partner and I recently used RG Solicitors for the purchase of our house. Recommended by a friend from a local area, we found the whole experience incredibly easy. Our appointed solicitor, Shona Laird, was great at communicating with us at every step and was always on hand to answer any question. The overall cost for their conveyance service was competitive. I wouldn't hesitate to recommend RG to people in the future. We have also used other solicitors from within the firm for other legal matters and found their service to be as friendly and reliable.

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01/11/16 - Rating by Megan Armstrong

Area of law reviewed: Conveyancing/property

5 star rating

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My Partner and I had the pleasure of dealing with Emily Thompson who was very helpful and guided us when needed. Would definately recommend RG Solicitors and would use them again. Thank you

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21/10/16 - Rating by Ian

Area of law reviewed: Conveyancing/property

5 star rating

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An excellent service was provided by RG from the start of the transaction to the end. Shameem was professional and accurate throughout and kept me be up to date with all progress. I would recommend them and would certainly use them again.

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17/10/16 - Rating by Abbas Khan

Area of law reviewed: Conveyancing/property

5 star rating

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Emily Thompson has been really helpful in completing purchase of our property. She made sure whole process went through smoothly. Thanks Emily

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03/10/16 - Rating by S. E Chappel

Area of law reviewed: Conveyancing/property

5 star rating

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"I was very happy with RG Solicitors, Basirat was helpful and was happy to listen to my problem.
Well done"

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18/08/15 - Rating by Pauline

Area of law reviewed: Conveyancing/property

1 star rating

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We were recommended to RG Solicitors by our Estate Agent as the property we were selling and the solicitors were both in Sidcup. We felt that a local firm would have first hand knowledge of the area and as there are many leasehold properties, as ours was, in Sidcup we felt sure they would have great experience dealing with this type of transaction. Sadly this was not the case. For some unknown reason our conveyancing was passed to their office in York who obviously had no experience in handling properties where we were selling and the person acting for us was not a solicitor but a Legal Conveyancer. The whole process was extremely lengthy, stressful and unprofessional. We as the client had to continually chase this firm for answers and progress to be made and the delays caused by them almost caused the sale to fall through. Once exchange of contracts took place the errors continued by being charged a mortgage redemption fee when we had no mortgage and our 'solicitor' forgetting to proportion the advanced payment we had made towards the quarterly maintenance charge. Two weeks later having chased and chased for a refund and having various telephone conversations with Adam Chowdhury (Partner) and threatening them with a complaint to the Law Society we have just been refunded one of the over payments but are waiting for the second. No explanations or apologies are forthcoming. As previous comments on this website have suggested, the fee was inexpensive but we would have been very happy to pay a higher feel to avoid the stress and disruption caused by RG Solicitors.

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16/08/15 - Rating by Pawel

Area of law reviewed: Conveyancing/property

1 star rating

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After getting to RG Solicitors lured by the fact they had a local office in Horsham, West Sussex, it then turned out they don't have the capacity and my solicitor was located in York... Then it turned out that from a seemingly simple case the solicitor managed to make quite a stir. Started towards end of March 2015, finally completed end of July 2015! Having to do some of the work ourselves as the solicitor did not keep me in the loop, hardly ever picked up the phone and neglected chasing other parties (only after 4 weeks did she call the other solicitors to ask where are their answers to her queries only to learn they never received them - and she only chased when I chased her...). I had to get the leasehold document myself as she failed to locate it and did not know where to look further (it then turned out it was a document I sent her 2 months before as part of the welcome pack and so I wasted money on the new copy). After exchange she decided to go on holidays until the very day of completion without providing the final accounts, so others did this in her absence causing quite a stir as she did not leave any notes on arrangements and agreements... I had to get the accounts from the authorities as RG Solicitors could not follow through (gave up due to technical glitch at the Council potentially losing days, I got the information in 3 hours - mind you this was an unnecessary exercise only conducted due to the case solicitor being on holidays without leaving hand over notes)... Advice and information on the actual process was beyond negligible. I might have been unlucky (and I think I was), as people attending to matters during her absence were able to do more in a week than she did over months and kept me informed and answered the phone for a change, but this one experience is enough to put me well off RG Solicitors and recommend others to do the same. Completion on the 30th July 2015, I have still not received the final accounts summary. Only received the purchase ones and after chasing them again, this showed I paid for things I should not had as it was agreed for the other party to cover those costs! Still waiting for the sale summary. And I never received the draft contract report that would give me time to review - went straight to the final and not done by her but by her superior as she did not manage to do it on time! I would be fired from my company should my director had to do my work for me... Incomplete assessments, ignoring our queries and survey of the property, mixing up or forgetting information such as preferred completion date set out from the outset, ignoring information on bridging loan arrangements which at the end turned out to be crucial and unacceptable... The nerves and frustration we went through is beyond believe. Not a pleasant experience at all and still facing the aftermath. Should it not be for other parties, mainly the estate agent for the sale, we would not have achieved our goals. Unfortunately the solicitor did not have a fraction of that drive and dedication.

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11/06/15 - Rating by Lynda

Area of law reviewed: Conveyancing/property

5 star rating

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I have been totally impressed by how this company has communicated with me and made buying my first home pain free. Would recommend you call these guys, they're good.

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11/11/14 - Rating by Anonymous

Area of law reviewed: Conveyancing/property

1 star rating

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!!! PLEASE AVOID !!! 0 STARS !!!!
they are the worst solicitors firm you will find...
worst communication....
incompetent staff...
arrogant solicitors....

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10/10/13 - Rating by Anonymous

Area of law reviewed: General Legal advice

1 star rating

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I strongly suggest you do not use RG Solicitors. They were relatively cheap but by the end of a long, painful and frustrating process I would paid any amount to have chosen a firm more up to the job. The sale of our flat took over six months and our purchase almost fell through after it was left to drag on. Issues raised by the buyers' solicitor were left outstanding for months, basic tasks were not completed without a LOT of chasing up, communication was terrible, and the team failed to understand basic property documents, that we had to repeatedly try and explain to them, the legal 'experts'. As things reached a critical level I spent a small fortune on the phone trying to ensure they did understand what needed doing and that they were finally acting on it. The staff were personable but sadly seemed unable to cope with their workload and repeatedly failed to progress the sale, telling us it was not a priority at that point or they did not have time to deal with it. Ultimately, we were so disappointed with the service we received that we would have complained to the regulator, but had spent so long dealing with RG we wanted to forget they ever existed. The icing on the cake was when they initially refused to return several hundred pounds they had retained in case the service charges were in arrears. They were not, but RG had misread the accounts. Something they failed to believe until asking the agents to explain the balance sheet to them. And, like the rest of our frustrating experience dealing with them, something we never received an apology for.

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17/09/13 - Rating by Rich

Area of law reviewed: General Legal advice

1 star rating

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Terrible - suggest you do not use unless based in Sidcup. Always sending wrong or no information. Very rude solicitors, extremely arrogant. Admin staff very vague. Rang to make a complaint and a report was set up for me and I still after three months not received the report, an apology - nothing.

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02/08/13 - Rating by Anonymous

Area of law reviewed: Conveyancing/property

5 star rating

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Truly amazed by the service and frequent contact. Very professional and personable. Stress Free.

A refreshing change and will be recommending to all


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