Stirling Ackroyd Legal solicitors reviews & information

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<p class='center'><strong>22 reviews/comments</strong></p><div id='chart'></div><p class='center'><a href='#solicitorreviews' title='View reviews/comments for this solicitor'>View all reviews/comments</a></p>
(22 reviews/comments)

Rate Stirling Ackroyd Legal solicitors


60 Commercial Road, London
Whitechapel, London, E1 1LP

Tel: 02030583363

Areas of law reviewed: Conveyancing/property law, Commercial law

Reviews

Rate Stirling Ackroyd Legal solicitor
Stirling Ackroyd Legal solicitors

10/08/18 - Rating by Anonymous

Area of law reviewed: Conveyancing/property

5 star rating

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Service was fantastic, they exceeded my expectations. I would definitely recommend.

Stirling Ackroyd Legal solicitors

09/08/18 - Rating by Matt

Area of law reviewed: Conveyancing/property

1 star rating

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Utterly shocking bad service.

Trust me, do not touch this lot, it's the worst service you could imagine with plenty of nonsense thrown in for
good measure.

Responses

09/08/18 - Response by Anonymous

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Dear Matt,

Unfortunately we cannot locate you as a client of this firm.

We therefore assume that this review is fake or on the wrong company profile.

We ask that you kindly remove your review and contact us directly if necessary.


Stirling Ackroyd Legal


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Stirling Ackroyd Legal solicitors

15/07/18 - Rating by Leo

Area of law reviewed: Commercial

5 star rating

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Used these guys for a bridging matter- very very professional, great commercial advice and a young energetic team!!

Stirling Ackroyd Legal solicitors

15/07/18 - Rating by Anonymous

Area of law reviewed: General Legal advice

5 star rating

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Used this company for a litigation matter with my local council- they got me a fantastic result great client service and very prompt with the work. Highly recommended for Litigation!

Stirling Ackroyd Legal solicitors

05/06/18 - Rating by David

Area of law reviewed: General Legal advice

1 star rating

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Unbelievably Bad.
I was referred to Stirling Ackroyd via Homeward Legal.
For 6 weeks they provided me with basically no information as to what was going on with the property purchase...at most I could get a 1 line email response per week with no information.

7 weeks in they emailed me telling me that their compliance department was refusing service to me...no other reason or information given.

They even had to nerve to keep the £100 deposit I'd paid them (on top the deposit paid to Homeward legal) stating they had spent it on "Due Diligence Checks"

I can't believe such a poor service could exist.

Stirling Ackroyd Legal solicitors

29/05/18 - Rating by Alex Beck

Area of law reviewed: Conveyancing/property

1 star rating

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Do not believe the 5 star reviews telling how great their experience was with Stirling Ackroyd legs. company is a straightforward Scam

- Solicitor does not answer calls or e-mails by the vendor and his solicitor. It has been more than 2 weeks since I instructed Stirling Ackroyd to initiate the purchase. My solicitor has so far answered one out of 5 e-mails. 9 our of t time I called Stirling Ackroyd I was told by the unfriendly reception lady that my solicitor was in a meeting.
- Even though I have told Stirling Ackroyd that it is in the interest of both parties to complete asap, my solicitor is unnecessary threatening the closing of the deal by not answering e-mails of the vendor, thereby embarrassing myself. When I complained, I was told by the Receptionists on the phone that the poor service provided by my solicitor is normal at Stirling Ackroyd and that I would have to pay extra for a faster service. Nitwithstanding that they already charged me an extra 150 pound for filling out stamp duty form which was not listed in the fixed fee quote by the Conveyancing network, the reception lady was actually cheeky enough to extort me.

Summary: Absolutely unacceptable incompetent and poor service. I will copy and paste this review all over the web to counteract all these fake profiles giving this company 5 star reviews. Home buyers need to be aware of Stirling Ackroyd solicitor as they are absolutely incompetent. I would give them a 0 if I can. They are threatening my Deal as the vendor now believes that I am unable to complete in time and considers other possible buyers . If you are keen on actually closing a deal, making sure that you do not work with them.

Stirling Ackroyd Legal solicitors

14/03/18 - Rating by Tommy Mcklan

Area of law reviewed: Conveyancing/property

5 star rating

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I have to say that throughout this process you have been a fantastic help to us. The communication that we have received from Stirling Ackroyd Legal and particularly Ayushie Patel has been excellent. You have understood our situation, issued all documentation rapidly and efficiently there have been no misunderstandings or mistakes, we have felt that you have been representing us to the other parties fantastically.

We have felt reassured and informed throughout the whole of this process and cannot express our thanks enough for your help. As first time buyers we were concerned with horror stories we’d heard of using solicitors and I’m happy to say that we’ve had a wonderful experience. If you lived closer we’d invite you to the housewarming!

Stirling Ackroyd Legal solicitors

25/09/17 - Rating by antonio

Area of law reviewed: Commercial

5 star rating

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We are a firm of international investors concentrating on U.K. Real estate. Found these guys to be highly professional efficient and honest!!

Stirling Ackroyd Legal solicitors

23/09/17 - Rating by Fin

Area of law reviewed: Conveyancing/property

1 star rating

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Only go with these guys if you have time to waste, don’t mind being overcharged and want to be told all legalities are fine, whether this is true or not.

- Service was unacceptable. We requested an additional legal document but gave up when (after much waiting and chasing) we received back our own words but changed to be incorrect! We listed corrections and then were told to do them ourselves, leaving us wondering what they were adding to it. (Other lawyers consistently shared their shock that the legal clauses had come from a lawyer and not our own guesswork.)

- 'Advice' was vague or actively misleading. Rather than highlight or even confirm that we have legal obligations on some repairs and maintenance, we were instead told "it will never happen".

- We were 'held to ransom' on the day of Completion. The large bill arrived only the evening before and we were told to pay it immediately or entirely lose the house. Not only did we expect a reasonable time period to pay over £10,000, but it also over-charged us, above the fixed quote. There was no option but to pay more than we owed.

- We were promised that any payment incorrections would be refunded, but our requests and evidence on this were consistently ignored. We submitted a formal complaint and that timed out against their own written commitment of 28 days. When we finally had a conversation it felt like trying to win an argument in a courtroom rather than looking at the simple facts and figures. It was 3.5 months after Completion that we finally got the refund for forced overpayment on the day of Completion.

Suffice to say that all the above was distressing when dealing with all the other complications that happen during a house purchase. Be warned.

Stirling Ackroyd Legal solicitors

24/08/17 - Rating by Aizen Ogun

Area of law reviewed: Conveyancing/property

5 star rating

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I was astonished with the efficiency of the property firm as my solicitor Bola Kim kept everything organized and under control so when I bought a property it was stress free

Stirling Ackroyd Legal solicitors

10/08/17 - Rating by Chun Li

Area of law reviewed: Conveyancing/property

5 star rating

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I would definitely recommend Stirling Ackroyd because I used them for purchasing my first property and I am very pleased with the service provided. Especially James who kept me updated and answered any question I had which made the purchase of my property very simple and fast.

Stirling Ackroyd Legal solicitors

07/08/17 - Rating by Anonymous

Area of law reviewed: Conveyancing/property

4 star rating

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As a first time buyer I was nervous about going through the legal process but these solicitors constantly broke down the process into understandable chunks and always kept me updated and informing me of the next steps. I have since recommended them to my friends and colleagues who have also been impressed. Thank you Stirling Ackroyd Legal!

Stirling Ackroyd Legal solicitors

04/08/17 - Rating by Dilek

Area of law reviewed: General Legal advice

5 star rating

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A friendly and professional establishment.
Service was exceptional and I have recommended this company to others already.
Thank you Stirling Ackroyd Legal.

Stirling Ackroyd Legal solicitors

03/08/17 - Rating by Thomas

Area of law reviewed: General Legal advice

5 star rating

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I feel extremely fortunate to have come across this firm. From the initial meeting with the solicitors I felt comfortable and protected. I'm delighted to recommend Stirling Ackroyd Legal to everyone. Spendid service and worth every penny!!

Stirling Ackroyd Legal solicitors

02/08/17 - Rating by zara

Area of law reviewed: Conveyancing/property

5 star rating

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EXCELLENT SERVICE. The solicitor acting on my purchase of a property was very quick with handling everything. My emails would always get answered the very same day. She always made sure I was up to date and aware with what was going on. I would 100% use this firm again.

Stirling Ackroyd Legal solicitors

02/08/17 - Rating by Sandra

Area of law reviewed: Commercial

5 star rating

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Fantastic firm of litigators- could not have won without them. Recommended by my IFA. Great communication. Have seen a few negative reviews on here DONT BELIEVE A WORD!! These guys gave me 5 star service. Even got invited to a cheese and wine event how cool!!!!!

Stirling Ackroyd Legal solicitors

27/07/17 - Rating by Seb

Area of law reviewed: Conveyancing/property

1 star rating

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Based on my experience, I do NOT recommend Stirling Ackroyd Legal. We were not satisfied by the poor communication, significant delay to answer enquiries and sometimes absence of answer. In my view, the solicitor who handled my case was incompetent and did not meet the standards expected from a law firm. Our treatment was appalling and the mistakes they made were shocking.

Stirling Ackroyd Legal solicitors

27/07/17 - Rating by rumesh

Area of law reviewed: Conveyancing/property

1 star rating

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Worst experience ever and will not forget for long time. I can do better job than any of those people. even basic check like the name on the form is correct can't get it correct. But the invoice for money has the correct name hahahaha

Stirling Ackroyd Legal solicitors

20/07/17 - Rating by Chris

Area of law reviewed: Conveyancing/property

1 star rating

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I used Stirling Ackroyd Legal to purchase a property in late 2016, and they’re still to this day reminding me why I’d never use them again, and would suggest others may not wish to use them also.

Some of the issues faced during the purchase;

1) Emails didn’t include attachments that were mentioned in the body of the text.
2) The report sent did not make coherent sense and referred to clauses that were not within the report.
3) The report sent overstated the number of years left of the lease. I only picked up on this because I had explicitly researched the remaining years in advance
4) They didn’t return the Deed of Covenant to the freeholder. I found this out 6 months later when I contacted the freeholder, and they couldn’t do anything until the Deed had been returned. (Mysteriously, my very simple name had been spelt wrong. To be fair Stirling Ackroyd told me this was the Council's mistake. It may have been. Or it may have not been)
5) They failed to respond to emails from the Seller’s solicitors for 3 months, and then contacted me to say I had an urgent action. In this email they told me the buyer’s solicitors were holding a retention and needed confirmation it was ok to release it. I queried this, and after a couple of attempts at trying to explain they simply forwarded me the Seller’s solicitor’s email. This was just one of many inaccurate and sloppy mistakes.

I’m assuming now I’m the legal owner of the property, but given I can't report back anything they did well or got correct first time I wouldn’t be surprised if I’m not.

Responses

27/07/17 - Response by Rumash

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Agree with you 100%. on mycase they made mistake no responding to sellers email cast me money. Horrible company my biggest mistake. Seem like one honest review and rest of them are fake review


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Stirling Ackroyd Legal solicitors

23/06/17 - Rating by Toby

Area of law reviewed: Conveyancing/property

5 star rating

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****SUPER SLICK SERVICE****
This firm is fantastic, they are professional and have great customer service! They are one of the only specialist property firms I have met- they do anything and everything property! My solicitor was James Shepard he was superb!!

Stirling Ackroyd Legal solicitors

19/06/17 - Rating by Anonymous

Area of law reviewed: Conveyancing/property

5 star rating

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Great service professionalism. Well worth every penny spent

Stirling Ackroyd Legal solicitors

18/02/17 - Rating by Anonymous

Area of law reviewed: Conveyancing/property

5 star rating

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Very efficient law firm and reasonable fees too. Would definitely recommend.

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23/03/17 - Response by Jnlltd

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Worst company ever. Late completion by Sterling Ackroyd legal cost me money. They make a mistake i have pay for it.


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