27 reviews (3/5) and information for Wilson Nesbitt, Belfast

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3.0 stars average for Wilson Nesbitt from 27 reviews  
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Citylink Business Park, Albert Street, Belfast, County Antrim, BT12 4HB



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3.0 stars average for Wilson Nesbitt from 27 reviews

Based on 27 review(s)

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5 stars   11
4 stars   0
3 stars   0
2 stars   0
1 stars   16

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      Wilson Nesbitt

      Divorce

      1 stars

      22/02/24 - Reviewed by Anonymous

      Divorce: a stressful and upsetting process made significantly worse by Wilson Nesbitt experience.

      After a long, drawn out process with WN, I ended up changing to a small, independent firm who pushed the process through in a couple of months. I thoroughly recommend bypassing Wilson Nesbitt for a company where you feel valued and receive attentive and efficient service.

      Issues included:

      Not responding to emails
      Not replying to phone calls
      Not showing up to a scheduled meeting
      Poor communication blamed on administration team being off ill / bad weather and IT problems
      A two year process with no resolution (resolved quickly by subsequent firm)

      Company acknowledged above issues and applied small discount to fees but I ended up paying £5,982 for an unresolved divorce process (plus paying the new firm £4,867 to get the entire job done properly.)

      Experience culminated in contacting the director of the company to plead that my solicitor get in touch because I had been so distressed by the process and treatment of my case. My communication remains unanswered.

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      Wilson Nesbitt

      Divorce

      1 stars

      22/02/24 - Reviewed by Anonymous

      Divorce: a stressful and upsetting process made significantly worse by Wilson Nesbitt experience.

      After a long, drawn out process with WN, I ended up changing to a small, independent firm who pushed the process through in a couple of months. I thoroughly recommend bypassing Wilson Nesbitt for a company where you feel valued and receive attentive and efficient service.

      Issues included:

      Not responding to emails
      Not replying to phone calls
      Not showing up to a scheduled meeting
      Poor communication blamed on administration team being off ill / bad weather and IT problems
      A two year process with no resolution (resolved quickly by subsequent firm)

      Company acknowledged above issues and applied small discount to fees but I ended up paying £5,982 for an unresolved divorce process (plus paying the new firm £4,867 to get the entire job done properly.)

      Experience culminated in contacting the director of the company to plead that my solicitor get in touch because I had been so distressed by the process and treatment of my case. My communication remains unanswered.

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      Wilson Nesbitt

      Divorce

      1 stars

      29/12/23 - Reviewed by Anonymous

      Avoid like the London plague, I received 30 percent of matrimonial property, I received a no cohabitation sentence and my Wife could do what she likes. I had to pay the £4000 pound selling house fees even know I wAs paying my child maintenance with not answering calls and messages left at reception the solicitor is lucky she was born with bad manners, or else she would have had no manners , even know she was handsomely rewarded at £220 +vatan hour, at that money you would think you would do your best, everybody is saying, it was just girls taking the Mick.If I was standing in court under oath, I can honestly say, I was taking for a ride by two female solicitors, and it wasn't in the bedroom, or back seat of a car . Warmest regards you know who .

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      Wilson Nesbitt

      Personal injury

      1 stars

      08/07/23 - Reviewed by Anonymous

      I have a learning disability I a have ASD autism and complex PTSD and dyslexic. I spoke to a female solicitor and explained I need to have verbal communication along the journey as I will say I can’t go forward each step unless within my financial means as I can prove from a clean credit score, she agreed to inform to see if I was able to go forward and it was helpful the female went on maternity leave and then moved jobs. I was left with a trainee who was clearly out the night before and had said this her self, also I then explained my set up that i had arranged with the female who left the company as she made reasonable adjustments for me. The trainee then dropped my case because I mentioned that a self funded report that I had to get as she advised tme to get, she had not mentioned important parts to the person making the report I had to phone the ppl my self and explain my self. It was a waste of £800 and I wasn’t sure why I needed it as I had already paid £2500 for an independent report that proved negligence for my case in the first place. After my case was dropped by this trainee I had to deal a male who I again explained everything he rang my phone and sat in silence as I was truely gutted they dropped my case it was doing well I cldnt understand any of it I was devasted and mentally and physically drained. I was then told the bill will be with me I asked how much they wldnt give me a price. I explained that the girl at the start said my meeting with her was free to explain my set up they charged me for that, they charged me for the hand over to the new staff member trainee they charged me for the silent phone call £200 for just that call alone I was hit with a bill of 10,800 and in the break down of this bill I had paid £2500 over for my independent report not with them and releasing documents fee they added that on but they had that money from me they also added £800 if I had not paid by the Friday I thought they had the wrong person I cldnt believe it what for I wanted to know they also didn’t turn up for dates they messed my case up. I had just had a baby I rang several times a ball of anxiety and depression and ill health as they knew my case I was spiralling mentally over this and he cold heartily wldnt come to the desk to face me he made me wait for another few weeks before he wld speak to me I told the staff he was making me really ill. When I went to the firm to meet him I brought a witness at a short meeting with him I told him again about my learning needs and the intial set up and he said well we did make it simple for you as if I was some sort of idiot for not being book smart. I passed the break down bill to another legal person who kindly asked me in for free to look at this for me and they said that even by the end they shldnt be charging what they have only for the fact I cldnt afford to take this further as the new solicitor was very kind to sit and look at it and explaine I will be forever grateful for that other legal person understanding me and not charging me for Wilson Nesbits joke of a bill I will post the prices online for ppl to be aware as I am now being hounded by debt ppl and I have never lived out side of my means I had a perfect credit score I am mentally ill after this and had thoughts of ending my life I really struggle it’s took a long time to get to the stage I cld write this and surface I don’t feel I can trust anyone as they have exploited my needs and I only explained my needs as I struggle I am dyslexic
      I wldnt recommend this firm at all the experience I had was horrendous and I am still suffering only for the fact I have a team supporting me they explained this is exploitation of disability and the fact the company preaches for show that they support mental health is an absolute joke. I have seen over the years other ppl haven to take down their reviews about the form charging the ball parcel figure of £10000 and leaving ppl bankrupt shame of them it is vile. I think Northern Ireland need back up against this type of set up and expose them. Along my journey I know of others with stories similar to mine

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      Wilson Nesbitt

      General Legal advice

      5 stars

      14/02/22 - Reviewed by J T-P

      Third experience of using a solicitor in my life and things certainly seemed to have change in last 10 years. My previous solicitor has since retired but when he did handle work for us getting an appointment to see him or even getting a call answered was practically impossible. Fast forward 10 years and I was getting email updates regularly, was on the phone with my solicitor throughout the case, and I was even able to keep an eye on it with the app on my phone (Suspect more technology aware people will get more out of it than I did).

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      Wilson Nesbitt

      Conveyancing/property

      1 stars

      15/08/21 - Reviewed by Lance

      The service was terrible. These people just wasted our time and money(to be precise 6 months and they failed to obtain a property document). There were some IT issues as well with regards to our case which was never resolved. I will never recommend these solicitors to any of them.

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      Wilson Nesbitt

      General Legal advice

      1 stars

      16/12/20 - Reviewed by Anonymous

      terrible,hey overcharge ,undermine clients ,dont listen to their clients ,they delay and never communicates to their clients
      they do whatever they think is right without authority from client.

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      Wilson Nesbitt

      Conveyancing/property

      5 stars

      26/02/20 - Reviewed by Janice S

      We just changed the mortgage on our property after waiting far too long on a bad deal. The mortgage included a free legal service with Wilson & Nesbits and I was a bit worried that they wouldn't be very interested seeing as I wasn't paying for it. Have to say the service was first class. The solicitor we paid when we bought our house was awful and almost impossible to contact. By contrast we were getting regular emails, could follow the case online and the whole thing was finished very quickly. Will definitely use them again.

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      Wilson Nesbitt

      Personal injury

      5 stars

      18/02/20 - Reviewed by Anonymous

      Compensation case handled by Wilson & Nesbitt. My only complaint was how long the process is for a compensation claim. I do know that my solicitor was chasing things constantly as I was copied into the emails, but it seems like everyone else in the process is happy for it to drag on. Got there in the end and I have to say the service I received was flawless.

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      Wilson Nesbitt

      Conveyancing/property

      5 stars

      03/02/20 - Reviewed by Sophie

      Delighted to have finally purchased our first house. Couldn't have done it with out our financial advisor at The Mortgage Shop and our solicitor at Wilson Nesbitt. Was a bit nervous about dealing with the solicitors at the start but they were so down to earth and were always on hand to answer my questions.

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      Wilson Nesbitt

      Divorce

      5 stars

      23/01/20 - Reviewed by Julie

      Big thank you to Lenore and all the team for all their help during what was a difficult process for me.

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      Wilson Nesbitt

      Conveyancing/property

      5 stars

      20/01/20 - Reviewed by Anon

      I had received a few quotes for solicitors and they weren't the cheapest, but certainly not the most expensive. I hadn't heard of the guy who gave me the cheapest quote so was reluctant as he seemed to cover quite a few different areas of law with just him and one other solicitor in the office. Service was good. Very good at sending updates by email and on the phone. Case completed quickly. Only suggestion for improvement would be to send less paperwork but I appreciate that it is a big investment and I'd rather have more information than less.

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      Wilson Nesbitt

      Conveyancing/property

      5 stars

      16/01/20 - Reviewed by John S

      We used Wilson & Nesbitts for our house purchase and I couldn't be happier with the service. Was kept up to date and they always answered my emails and phone calls. The two people I spoke with most couldn't have been nicer.

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      Wilson Nesbitt

      Family

      1 stars

      06/01/20 - Reviewed by Siobhaan

      Zero stars for this company ! I f i could tick minus 5 I would. My partner heard and fell for the propaganda that is broadcast on many radio stations in Northern Ireland.Believing that they were reputable, professional and took a moral/righteous attitude towards men and their equal rights in the family court. Well how wrong he was....I can honestly say that if they were the last legal company on this earth both of us would drag gorilla out of a tree and push the gorilla in to represent us and I guarantee the gorilla would get us a better result than this crowd. Usless to the core in family law and remember if your a man....using this company is suicidal...NEVER AGAIN

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      Wilson Nesbitt

      Personal injury

      1 stars

      05/06/19 - Reviewed by anon

      they won my personal injury case which took nearly 4 years to complete but since the case was finalised they wont return my calls and its been nearly 10 weeks and the agreed compensation is still unpaid ZERO STARS

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      Wilson Nesbitt

      Personal injury

      1 stars

      27/03/19 - Reviewed by Anonymous

      If I could give no stars I would. Called them on many many occasions to update them on a claim. No one returns calls or emails. Very poor service. At this stage if they even did call me back I wouldn’t trust them any more to do the job due to their poor communication. I wouldn’t recommend them to anyone! Have to find new solicitors to take on my case.

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      Wilson Nesbitt

      Divorce

      5 stars

      25/03/19 - Reviewed by Optional

      Was obviously a very stressful time but my solicitor Lenore Rices was excellent throughout. Reassured and guided me throughout the very daunting process. Hope my friends never need a divorce solicitor but would certainly recommend Wilson & Nesbitt.

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      Wilson Nesbitt

      Conveyancing/property

      5 stars

      25/03/19 - Reviewed by Mark S.

      Breath of fresh air after our last experience with a solicitor. That was around 5 years ago when we bought our house. Very different service this time around when we sold and bought using Wilson Nesbitt. Was kept informed throughout and spoke to my solicitor on a regular basis. Will recommend to family and friends!

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      Wilson Nesbitt

      Will and probate

      1 stars

      20/03/19 - Reviewed by Anonymous

      Dreadful experience. I could have died waiting for my will to be finalised. Totally lost track of the number of times I asked them to correct mistakes they had made. The person dealing with me couldn't answer the most basic question. They are all about how much they can bill you for. Apparently their T&Cs only apply to you not them. Go elsewhere. It would probably be easier, cheaper and quicker to go to law school than deal with these muppets.

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      Wilson Nesbitt

      Conveyancing/property

      1 stars

      28/11/18 - Reviewed by George

      Stay away from this solicitors after weeks of being messed around as they said we had not sent forms but had then had the cheek to send the bill days before they had even completed their works will never give them any work or cross their door ! ????????

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      Wilson Nesbitt

      Conveyancing/property

      1 stars

      16/09/18 - Reviewed by FEDUPWAITING

      There seems to be only 2 gears in the solicitors conducting conveyancing...dead slow and stop.
      Awful service, houses are built in the time it takes to push through a straight sale in my opinion.
      Never again.

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      Wilson Nesbitt

      Divorce

      1 stars

      22/06/18 - Reviewed by Anonymous

      Awful experience. Could never get to talk to assigned solicitor, only ever got through to voicemail. The secretaries seemed to have no idea about my case. Gave up in the end and went elsewhere. Never going there again. Got tired of chasing my tail.

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      Wilson Nesbitt

      Conveyancing/property

      1 stars

      03/04/18 - Reviewed by Anonymous

      Absolutely terrible service. Lost important signed documents ( house deeds!!!!), unable to answer simple questions regarding house and unaware of case details. Recently applied for further lending on house and have been informed Wilson Nesbitt have not completed the registration on land registry and had never informed us. Inexcusable service rom any firm

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      Wilson Nesbitt

      Conveyancing/property

      5 stars

      20/03/17 - Reviewed by John M

      Moved my case here as my usual solicitor wasn't on the panel for my mortgage lender. Couldn't believe how different the service was to what I normally experience. Lots of contact and information and I always knew exactly what stage we were at and what was next. My usual solicitor is a family friend so will no doubt go back to using them but Wilson & Nesbitts definitely delivered a great service.

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      Wilson Nesbitt

      General Legal advice

      1 stars

      23/07/16 - Reviewed by Anonymous

      Very disappointed in their representation in my child access application

      Would never recommend them.

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      Wilson Nesbitt

      Will and probate

      1 stars

      13/04/11 - Reviewed by Stewart

      Sorry forgot to rate you previously! Just a pity can't rate you a minus 5!

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      Wilson Nesbitt

      Conveyancing/property

      5 stars

      26/10/09 - Reviewed by Miss K. Barnes

      I have just bought my first house, and Wilson Nesbitt Solicitors made this a completely stress free experience. I've never had to use a solicitor before, but my financial adviser recommended this firm. After shopping around for a quote I decided to go with them, as they were the cheapest I could find and I was able to follow the process online - their website is so easy to use!I'd definitely recommend this firm to anyone. The balance between a personal service from my case handler & the online technology was perfect. I loved the text message updates!

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