104 reviews (5/5) and information for The Partnership, Guildford

24/01/24 - Reviewed by Cassandra

I used the partnership to purchase my first house which started in December 2021 and I write this today Jan 2024 having finally received the land registry completion of registration letter. I am not impressed at all and will never use or recommend them to anyone.

They were slow and inefficient but my main complaint is that when I received my final bill I found £280 worth of charges that weren't reflected on their initial quote, when I queried this they agreed they shouldn't have been there and removed the charges.

I then paid my bill full and final but 3 months after completion I got a letter from The Partnership asking for another £177 then 6 months later this went up to £183. I explained I wouldn't be paying anymore unjustified charges. Emails went back and forth until they took it upon themselves to try bully tack ticks and take me to court for the money to which the outcome was that I wasn't to pay them. They finally sent me an email today to say that the application to land registry is finally complete.

Complete Joke, use someone else!

Was this review helpful?  
7   4

Respond   Report abuse

17/09/23 - Reviewed by Anonymous

Horrible service AVOID and RUN , they knew that there issues with our house sell and sell will fell through they just sat there and waiting to charge us £1009for nothing.

Was this review helpful?  
18   18

Respond   Report abuse

17/06/22 - Reviewed by Anonymous

These are terrible, unable to complete the simplest of documents and a catalogue of mistakes. Mistakes such as incorrect dates for exchange.

This has resulted in completion being delayed and all fault on the Partnership Ltd’s side.

There have been continued mistakes throughout the entire process of buying a property.

Breached GDPR by sending out another clients details which included their mortgage offer, address, price they paid for the property, rates and all their personal details.

Mistakes on documents, title report, help to buy and lots of others.

Constantly having to chase for updates and information. Not informing me about delays which resulted in my completion being delayed and incurring substantial costs.

Was this review helpful?  
31   23

Respond   Report abuse

08/07/12 - Reviewed by Confused

I cannot find Guy Crowther or The Partnership listed on the Law Society website. Is The Partnership a firm of solicitors regulated by the SRA?

Was this review helpful?  
33   43

Respond   Report abuse