64 reviews (4/5) and information for Winn Solicitors Limited, Brinkburn Street, Byker, Newcastle upon Tyne
How to find us
Brinkburn Street, Byker, Newcastle upon Tyne, Tyne and Wear, NE6 1PL
Facilities Office has disabled access,Office supports hearing induction loops
Languages spoken Bengali, English, Punjabi, Urdu
Size of firm 33 solicitors
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14/01/22 - Reviewed by John & Lisa Bright
Over 3 years of mishaps, not listening, and thinking they above the law. Had enough now, and will be sending a complaint in to Winns as required. And whatever the response good or bad they will be reported to the legal ombudsman. Tried to talk numerous times to sort things out, supervisors etc but they are just as bad, and make it up as they go along. Lucky i have kept all correspondence and emails of the case to pass on to the ombudsman. I am sure the ombudsman will request tapes and transcripts of the hearing, this will prove exactly what was said, and the glaring errors by Winn's. Then they will have to answer to The legal ombudsman who wont put up with lies. If you are looking for a genuine company to represent you, please consider looking elsewhere.
General Legal advice
27/07/21 - Reviewed by General member of the public
Really bad service solicitor could have won case if he asked for tacho graph but didn't even think of it I lost the case now my daughter who was 15 at the time is getting billed for 1970.00.. Please read small print before you make any kind of declaration on any of their paperwork otherwise they will have you right where they want and you can't do anything about it, more so they don't want to help in anyway just respond to bad views online to make themselves look good but won't do anything for you. Winn solicitors are completely incompetent and ruthless.
10/02/21 - Reviewed by Martine
Accident September 2018 still waiting for a straight forward claim. Says they have received a offer and waiting for payment. Will see how long this takes now ????
06/01/21 - Reviewed by Ganbar
The service was really slow and 2 years ago I made a rewive so I still keep waithing one of my case takes more than 3 years I am not happy at all never back to winnsolisiter and I am not recommended to any one .I changed vicky last years to another person but he couldnot carry on till 2018 .to 2021 ..I am unblivebile.sham
09/03/20 - Reviewed by Lysa Ali
AVOID! AVOID! AVOID!
i honestly cannot believe how they got 4 stars
they take too long to get back to you, if ever
i have no idea what's happening in my case, because no one tells me anything
Winn Solicitors has a 100% OPAQUE customer service
Winn sucks for not responding to my MANY messages
and i'm 100% certain that all the 4+ stars are staff working from within the company because there's absolutely no way an outsider would ever recommend WInn Solicitors
19/02/20 - Reviewed by Stackdown
Took my perfectly drivable car (as stated in their engineers report) off the road for 5 weeks, why? Because they fraudulently extend their repair period to generate as much profit as possible via credit hire, these people are scum.
17/01/20 - Reviewed by fk
AVOID! AVOID! AVOID! Alarm bells should ring for any company that asks you to review them after the initial consultation! I was in an accident in May, video evidence of the incident, open/shut case right? nope! constantly chasing for updates, rude customer services, case past from one person to the next. ask to speak to your case handler no calls back, no replies to your emails, almost felt I ran the case as I had to push them all the way for next steps to be taken. and to top it all off they went against my instructions and accepted an offer which I told them not to do.
joke of a service, don't even entertain there sales team!
General Legal advice
11/03/19 - Reviewed by Anonymous
Very disappointed with the service received.
Had a non fault accident and rather than claiming through my car insurance and a claim going on file I was advised by my father (who had used them before) to use Winns. Big mistake! All good at first untill my insurance company contacted me to say that a claim had been logged and my no claims bonus removed ?? I called Winns to be told that they must inform them and have, then went on to tell me they have nothing to do with how my insurance company use that info.
This has cost me hundreds of pounds on my renewal and if i had gone through my insurance as a none fault it would have been cheaper and easier in the long run.
This has caused me nothing but aggravation and headache so for those who think Winns first, you may want to rethink and stay with your insurance company
21/04/17 - Reviewed by Lindsell Hutchinson
Only gave 1 star as 0 is not available
Incompatant from start to the finish 4and a half later.
Communications are almost none existing ,reception staff taking phone calls are rude and have no people skills!
I have been made to feel like I was fighting winns instead of them working and fighting for me!
They have made a already disstressful time in my life so much worse. ...all they care about is collecting their fees
21/01/12 - Reviewed by Mr R Taylor
A complete waste of time and effort from start to finish
Didn't take information into account and eventually said the case had become too complicated, after 7 months
Our own insurance company then dealt with the case successfully in a couple of weeks
So why bother with these unprofessional idiots ?
Would definitely NOT RECOMMEND phoning these at all !!!
General Legal advice
30/11/10 - Reviewed by Stoker
An endless catalogue of mistakes, misleading information, missed or over looked correspondence from the other parties not to mention over 17 months lost through what is undoubtedly lack of experience by the appointed Solicitor in dealing with a simple RTA claim.
After all this time I find my self £3,500 out of pocket and the case is too be handed over to the NIB which at best a positive result will be doubtful.
I am now considering taking this to the legal service ombudsman
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