Facilities Office accepts Legal Aid

Languages spoken English, French, German, Gujarati, Polish, Russian, Urdu 
Size of firm 45 solicitors

0113 284 5000   Send email   Visit website  

Accreditations

The Law Society Accredited - Children LawThe Law Society Accredited - Clinical NegligenceThe Law Society Accredited - Family LawThe Law Society Accredited - Family Law AdvancedThe Law Society Accredited - Criminal LitigationThe Law Society Accredited - Personal InjuryLexcel Legal Practice Quality MarkThe Law Society Accredited - Immigration and AsylumThe Law Society Accredited - Immigration and AsylumThe Law Society Accredited - Immigration and AsylumSRASRAThe Law Society Accredited - Conveyancing Quality

Reviews

2 stars

Based on 84 review(s)

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Summary

5 stars   23
4 stars   1
3 stars   0
2 stars   1
1 stars   59

Legal services at this branch

  • Administrative and public law
  • Advocacy
  • Children
  • Clinical negligence
  • Commercial litigation
  • Commercial property
  • Company and commercial
  • Conveyancing - residential
  • Crime - fraud
  • Crime - general
  • Debt and bankruptcy - personal
  • Debt recovery
  • Defamation
  • Employment
  • Family - general
  • Family - mediation
  • Human rights
  • Immigration - asylum
  • Immigration - nationality and citizenship
  • Landlord and tenant - residential
  • Licensing gaming and betting
  • Litigation - general
  • Mental health
  • Mergers and acquisitions
  • Personal injury
  • Private client - Probate
  • Private client - trusts
  • Private client - Wills
  • Professional negligence
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Ison Harrison Limited

Driving

5 stars

05/12/18 - Reviewed by Anonymous

I was very pleased with the service I received from Ison Harrison. In terms of professional conduct, charges and guiding me through all the processes. Ghaz Iqbal was the solicitor who looked after my case and he showed great empathy towards my situation. Thanks Ghaz for all your help and support.

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Ison Harrison Limited

General Legal advice

5 stars

05/12/18 - Reviewed by David Bowker

I have used Ison Harrison over a number of years for both both me personally and my small business. I have found the five departments I have used (immigration, wills and trusts, accidents and litigation) consistently good and a real pleasure to deal with. They each delivered exactly what I asked for and a good result. The fees are very fair and competitive.

My recent accident claim was dealt with quickly and I could not have asked for more. You have the feeling when dealing with everyone at Ison Harrison that they are really committed to providing a good service and they actually care about their clients. It’s very impressive that they keep such high stanadards.

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Ison Harrison Limited

General Legal advice

1 stars

29/11/18 - Reviewed by Anonymous

Absolutely a poor service and unprofessional behavior from is on Harrison leeds.
They charge money to dodge people and provide wrong advice.

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Ison Harrison Limited

Conveyancing/property

5 stars

26/11/18 - Reviewed by Jake

The service was fantastic, there were difficult times in the process of buying our first home but the experience was made far better by Shuhana and the team at Ison Harrison. They have always been there to give advice as help us with anything we needed, making the process simpler.

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Ison Harrison Limited

General Legal advice

1 stars

13/11/18 - Reviewed by Anonymous

I am only giving them one star as no stars doesn't seem to be an option! Do not use this law firm!!! I wish I'd seen some of these reviews before we used them - only went with them as they came recommended by our estate agents - I dread to think who they wouldn't recommend! Never again! Following a failed completion, they cost us thousands of pounds due to their sheer incompetence and poor advice, advising us to sign a legal undertaking to cover costs that we were not at fault for, and turned out we were not legally protected to claim back (despite advising us otherwise on the day). Clearly just wanted to avoid another failed completion on their hands!
Not only have they cost us a significant amount of money but no end of stress and upset and they couldn't care less! No interest in dealing with you once they've had your money - avoid at all costs!

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13/11/18 - Response by Anonymous

Area of law should say Residential Conveyancing not general legal advice, although I wouldn't use them for anything now anyway!!

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Ison Harrison Limited

General Legal advice

1 stars

07/11/18 - Reviewed by Anonymous

I DONT MAKE COMPLAINTS VERY OFTEN PLEASE STAY AWAY FROM THIS COMPANY WHAT A SET OF JOKERS NOT INTERESTED IN YOUR MATTERS JUST WANT YOUR MONEY I GOT TOLD IT IS A GOOD FIRM WISH I HAD READ THERE REVIEWS FIRST SPENT A LOT OF MONEY WITH THIS FIRM COULD OF DONE A BETTER JOB MY SELF STAY CLEAR OF THIS FIRM

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Ison Harrison Limited

Personal injury

5 stars

22/10/18 - Reviewed by Michael Arthur Hobson

From the outset my claim for personal injury was handled with speed and efficiency. Everything was explained clear and concisely and I was kept informed throughout to a satisfactory conclusion. My case was handled by Ms Tracey Stringer well done. I would recommend these solicitors to anyone.

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27/11/18 - Response by Anonymous

Thank you for sharing this, but to be fair this review sounds and looks remarkably similar to the standard false review all too often posted. There are an incredible amount of reviews on various solicitors review websites and other services review websites that are worded very similar. I think word of mouth is the most reliable way of recommendation. I do not believe half of the google reviews for this firm either.

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Ison Harrison Limited

General Legal advice

1 stars

13/09/18 - Reviewed by A victim of this firm.

I am of the opinion i was taken advantaged of by ( someone ) at this firm in the West Yorkshire area. They lost a life changing case, thanks to astonishingly poor service. Later i felt betrayed when two separate locations ( places in West Yorkshire ) had what can only be described as legal documents that had been slightly altered ( by someone ) covering up abject failure by this firm which lost a life changing case. I do not want to tarnish the whole firm, i am sure there are great lawyers too. But seniority and experiences can be no indication of reliability or honesty. It shows however you can not rely on good people coming forwards to expose these sorts of things, keeping silent and keeping your jobs perhaps out weighs solicitors morels. Its time the media started investigating law firms in general, exposing poor services, and whatever else.
Like another reviewer i am shocked these are still in business.

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21/09/18 - Response by Anonymous

It should be made illegal for companies as bad as this to be still in business.

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Ison Harrison Limited

Conveyancing/property

1 stars

31/08/18 - Reviewed by Chris

Please, please, please - if you are considering this company for your property purchase (or anything else I'd hazard) then DO NOT under any circumstance. God awful communication. No one ever calls back. Passed from pillar to post. 4 weeks past our (already lenient) exchange date and they are seemingly doing nothing. We're on the verge of loosing our dream home because of these inconsiderate con artists. Our mortgage adviser recommended this lot. I've suggested they don't do this in future. If like us you made the mistake of employing these people, I feel your pain.

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03/09/18 - Response by Dave

This is a pretty typical example of what happens with this firm. Communication is terrible and when they do actually speak to you, it’s one excuse after another. What seems like a straightforward thing to get done ends up in a deluge of unnecessary complications. If you are stuck waiting for info from these solicitors, I suggest looking elsewhere before you’re overwhelmed by a huge invoice for work that has gotten you no further forward.

It says something when there is complaint after complaint here. Not sure how they manage to stay in business.

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13/09/18 - Response by A victim of this firm.

Surly someone past or present at this firm ( Leeds offices ) should come forwards and expose whoever it was who managed to alter those legal records at two separate locations after you lost a life changing case ! What a cover up eh. Please everyone, avoid this firm at all costs.

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Ison Harrison Limited

Conveyancing/property

1 stars

30/08/18 - Reviewed by Andy

Do not use - they were recommended to us by our developer who have since sacked them as their legal team due to the very poor service and non existent communication. You have to constantly chase them for updates as to how your sale / purchase is progressing only to be ignored. Messages are not passed on nor are queries answered. We were due to exchange contracts yesterday however we are still waiting confirmation from ISON's. It shows how poor they are when a large building company sack them as their legal due to their inefficiencies. Very poor, look elsewhere!

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Ison Harrison Limited

Conveyancing/property

1 stars

16/08/18 - Reviewed by Anonymous

long delays, poor communication, expensive

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Ison Harrison Limited

General Legal advice

1 stars

23/07/18 - Reviewed by Anonymous

Absolutely horrendous from start to finish. No communication, no further forward and not a working brain cell between any single person there. Happy to promise you the world during initial conversation, but their work-shy nature kicks in immediately after that and the only time they'll see fit you call you is when their rude and ignorant accounts department chases you for inflated sums for work that either hasn't been done or is so error strewn you have to get another firm in to fix it. Rude, uncooperative and pathetic. Don't fall for any 5 star reviews that pop up in a desperate attempt to pad their rating - they really are as bad as they seem. Put a dog in an office chair and let it bark at you for 2 hours - it'd give you better advice and be a lot cheaper.

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09/08/18 - Response by Anonymous

Please take notice of this review. It has all the hall marks of a very genuine experience, i should know.
Dog in a chair ? No i think randomly looking around a car boot sale in a deprived area, look for someone who looks really untrustworthy selling bits of ice claiming it to be diamond, instruct that person to help you in a life changing legal matter, and you might, just might, get the apocalyptic service and effort i got from this firm. It showed me how deep rooted dishonesty can run in the legal system. Avoid this firm is the advice i have. One last thing, one of the solicitors at this firm showed no reluctance in telling me a little while back that they knew many highly dishonest solicitors, was this person tipping me off, i shall never really know !

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Ison Harrison Limited

Family

5 stars

06/07/18 - Reviewed by Anonymous

Free advice, thank you very much

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10/07/18 - Response by Anonymous

Free ?

Well i am sure many people here wish they had not pay for it !

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29/10/18 - Response by Anonymous

Pay peanuts, get monkeys springs to mind !!

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Ison Harrison Limited

Conveyancing/property

5 stars

20/06/18 - Reviewed by Joshua Elias Note

I had a fantastic time with Ison Harrison, and have used them not only to handle the conveyancing during the purchase of my first home but also to create my Will and will use them for anything else I might need in the future too.

Nigel Cowley dealt with my conveyancing from their Leeds and Guiseley office and was really comprehensive, understanding in explaining to us the ins and outs of the situation and articles/issues that I hadn't ever dealt with before. He was easy to talk to and everything was generally very organised, making the purchase and moving in period to our first home very effortless on reflection.

We also found them really reasonable price wise, considering all of the fees that mount up during the conveyancing process their own charges for the work they did were a really nice surprise, in that they weren't anything like what we had expected them to come to. We were thrilled that everything got done and we were moved in so efficiently.

Thanks for the great work guys!

Joshua Elias Note

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Ison Harrison Limited

Conveyancing/property

1 stars

11/06/18 - Reviewed by Anonymous

Do not use this law firm!!! They have cost me thousands of pounds in sheer incompetence!! Avoid like the plague, need I say anymore!

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Ison Harrison Limited

Conveyancing/property

1 stars

07/06/18 - Reviewed by Elizabeth Atkinson

Could not recommend this company less. Poor communication from the outset, more expensive than their competitors. Still chasing us 8 months later for “an unpaid portion of our bill” - we paid every astronomical bill in full. After over a month of ringing and being promised a call back and never recieving ONE call back I made a final call after recieving a call from their accounts department on a SATURDAY morning and finally heard back - turns out we didn’t actually owe a large portion of the remaining bill due to an error on their end!

Would never recommend this company or the lawyer used.

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Ison Harrison Limited

General Legal advice

1 stars

31/05/18 - Reviewed by Anonymous

We have contacted Ison Harrison on several occasions since August 2018 to assist with an issue of breach of contract with our new home builder, as the solicitor dealt with the house purchase. We have on many occasions been promised a call-ball which usually hasn't happened. We did not return our completion paperwork as there was an outstanding issue which still needs resolving. Ison Harrison has on no occasion contacted us to find out why the paperwork wasn't returned. When I told them they didn't seem bothered once they had their money, they didn't answer but made it clear that their priority is given to house purchase completion deadlines.

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Ison Harrison Limited

Will and probate

1 stars

31/05/18 - Reviewed by Anonymous

Awful company, zero communication, rude, blunt, unhelpful, deliberately limit contact details to stop you getting through.

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Ison Harrison Limited

Conveyancing/property

1 stars

21/05/18 - Reviewed by Anonymous

Worst solicitors ever, minimal communication with customer and very rude staff. Very unprofessional avoid this amateur company like the plague.

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Ison Harrison Limited

General Legal advice

1 stars

09/05/18 - Reviewed by Anonymous

Terrible comms. False promises. Lazy staff. Conveyancing is not something they should be doing.

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30/05/18 - Response by Anonymous

Lazy is a very good way to describe the people in-trusted with my case also, utterly hopeless,
one of the biggest mistake i ever made in my life was to use the services of a catastrophically weak senior solicitor at this firm whos damage can now never be undone. Employing a duck to quack would be more beneficial. Stay well away.

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Ison Harrison Limited

General Legal advice

1 stars

04/05/18 - Reviewed by Anonymous

They have left me in the dark for 32 weeks with a house purchase. They do not give a hoot about anyone and have left me in frustrated tears for 228 days. I could not despise a company more than I do this. They are lazy, impossible to contact, have made false promises on dozens of occasions and are literally damaging my mental and physical well-being.

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Ison Harrison Limited

Conveyancing/property

1 stars

20/04/18 - Reviewed by Anonymous

DIRE ! We found that the "conveyancing executive" (clerk) was patronising, rude and totally incompetent. Do not agree with having to give one star they don't deserve it,

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Ison Harrison Limited

Personal injury

5 stars

19/04/18 - Reviewed by Rebecca Foxall

Gareth dealt with my personal injury claim from start to finish and he was fantastic. Always kept me up to date and answered any questions promptly. I would certainly recommend his services to my friends and family. Excellent service.

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Ison Harrison Limited

Criminal

5 stars

12/04/18 - Reviewed by Anonymous

We was very impressed with the solicitor ghazanfar lqbal has he represented does in court done an outstanding job and would definitely recommend to other people thank you for your help and support

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Ison Harrison Limited

General Legal advice

1 stars

03/04/18 - Reviewed by Anonymous

If you have time on your hands and have no concerns about the pace at which your case is worked, then these are the perfect solicitors for you. Don't mind leaving a few messages and emails and waiting what might seem like an eternity for someone to get back to you, then you've come to the right place. Have money to burn and don't feel like spending it on something useful or worthwhile, these are the people to help you there. Want to pay a professional person to play a game of hide and seek, I couldn't recommend them more, you'll never find them when you're seeking and they are superb at finding you when your bill is due.

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Ison Harrison Limited

Driving

5 stars

28/03/18 - Reviewed by Martin Jones

Ghaz Iqbal was very diligent and hardworking regarding my alleged speeding offence. My nightmare was settled outside of court, which I never thought would have been possible. Ghaz is very easy to work with and (though I hope it isn't necessary) I would appoint him again without question. Cant thank you enough Ghaz.

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Ison Harrison Limited

Conveyancing/property

1 stars

28/03/18 - Reviewed by Anonymous

I wish I could rate them at 0 stars,
Possibly the worst company I have ever had the displeasure of having to deal with!
Completely incompetent!
No contact from “case worker” if he actually exists,
They request documents that they have received numerous times via email and chosen to ignore!
Absolutely idiotic cowboys and lemons! I can’t describe how useless they really are!

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29/03/18 - Response by Anonymous

Um, a 5 star review has popped up after this one, take note if that is the start of a stream of 5 star counter reviews !

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Ison Harrison Limited

General Legal advice

1 stars

23/03/18 - Reviewed by Anonymous

My accountant recommended these solicitors. Now I'm having serious doubt as to the integrity of my accountant!

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23/03/18 - Response by Anonymous

I bet I know who your accountant is! Leeds based? You should be wary

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Ison Harrison Limited

General Legal advice

1 stars

23/03/18 - Reviewed by Anonymous

Do not trust in the Google reviews, as already pointed out by another reviewer here. I can relate to exactly what others have said here. I would never recommend this company or any of their solicitors to anyone. I know how much they charge and I feel sorry for all those who have fallen foul because of them. Caveat emptor!

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Ison Harrison Limited

Conveyancing/property

1 stars

22/03/18 - Reviewed by Anonymous

Avoid. Only giving 1 star as you have to. Avoid at all costs communication terrible building must be left empty as nobody is ever available. Don't even communicate with you on completion date!

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Ison Harrison Limited

General Legal advice

1 stars

20/03/18 - Reviewed by Anonymous

This firm is absolutely rubbish. Avoid like the plague. With all the negative reviews I'm surprised anyone would even go to them. You might think you're paying good money for them but at the same time you can pay good money for bad advice. They do a great sales job and get you sucked in to thinking it can't be done without them. Instead it turns out that it can be done easier and faster without them. Look elsewhere if you have an ounce of intelligence. Legal documents are simply produced from the website Practical Law. For a few changes here and there they charge the earth. If that's all you need then use online service that might just charge hundred instead of thousands to check your documents. Don't learn the hard way.

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21/03/18 - Response by Anonymous

You're right about the documents. Could download myself

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22/03/18 - Response by Anonymous

I agree with the first 5 words in the review. Says all that's needed.

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Ison Harrison Limited

General Legal advice

1 stars

18/03/18 - Reviewed by Anonymous

Reviews on yell.com and facebook are equally poor as they are here. Chose more carefully before deciding to use this firm.

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Ison Harrison Limited

Conveyancing/property

1 stars

13/03/18 - Reviewed by Saheem @ Open House Estate Agents

Absolutely appalling service from Ison Harrison. If you are an Estate Agent in the Leeds area do NOT recommend this company to anyone, neither estate agent or potential seller or buyer. 2 sales have fallen through due to queries not been answered. The staff seem polite at first but when the pressure is put on their true colours of this company are shown. The are unprofessional, the management is useless. They seem to be on annual leave often. They do not like being chased even though the other solicitors are waiting
for a reply. I would especially avoid Kathryn Gladwell and Kirstie Blinkhorne!

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15/03/18 - Response by Anonymous

I wish we had seen these reviews before instructing these solicitors. We are constantly chasing them for paperwork and some sort of response when they are given anything from the purchaser. Told one thing at first only to be told another once they do have the paperwork. Their service is truly appalling. Chances are that our sale won't go through as this has been going in for at least 4 months and the purchaser is losing interest. Only time we seem to get calls from the firm is when they want payment. They even suggested halfway through that they wouldn't do any more work without payment. This should have taken a matter of weeks and now is taking months, and may not even actually go through now! Look at all their reviews if you are thinking about using these solicitors. Totally despicable.

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16/03/18 - Response by Anonymous

Fell for the 5 star Google reviews eh ?

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18/03/18 - Response by Anonymous

Yes, exactly. Good reviews on google although a few on there do mimic exactly what is here. It was another solicitor who pointed me in the direction of this website and said the reviews here are a truer reflection of what their service is like through their firm's experience with them.

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Ison Harrison Limited

Conveyancing/property

1 stars

28/02/18 - Reviewed by Costumer

Even doesn't deserve one star as the services they are providing is horrible

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Ison Harrison Limited

General Legal advice

1 stars

09/02/18 - Reviewed by Anonymous

Awful company I have never had such bad service from a firm of solicitors avoid and look elsewhere. There are plenty of other solicitors that you can use.

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28/02/18 - Response by Anonymous

I can not understand how this firm is still practicing, I too endured horrific service, a while ago, the damage this firm did was shocking.

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Ison Harrison Limited

Conveyancing/property

1 stars

31/01/18 - Reviewed by Sam denny

Avoid these jokers service is terrible

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Ison Harrison Limited

Conveyancing/property

1 stars

11/01/18 - Reviewed by House Buyer

Strikes me that these people have too many cases on their hands. The service is slow, poor and I never seem to get a straight answer with anything.

I have never know it to take over 4 months to buy a basic property

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Ison Harrison Limited

Conveyancing/property

1 stars

05/11/17 - Reviewed by Karl Pountney

Really poor service throughout as it felt like they weren't really on our side, along with a lot of last minute requests suggesting they were juggling too many cases.

Ison Harrison also made errors on our Completion Statements and paid the Stamp Duty after the deadline. They then lied about paying it, however, we caught them out after we contacted HMRC directly.

Have complained to the Legal Ombudsman as we don't feel they've taken our complaint seriously enough.

Would not recommend.

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Ison Harrison Limited

Conveyancing/property

1 stars

03/11/17 - Reviewed by Irritated

Ison Harrison have caused me no end up upset and stress. They have known vital information for a long time and simply ignored my solicitor and not answered questions (because it was bad news). They have messed with my life, put it on hold and created no end of frustration and upset. Appauling service. AVOID.

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Ison Harrison Limited

Will and probate

1 stars

02/11/17 - Reviewed by Anonymous

I would advise everyone to stay clear of these solicitors.
Appalling service at a very difficult time. The stress they caused was unforgivable. Lack of care and attention to detail. A constant stream of mistakes. They even failed when dealing with our complaints.
I have not one positive comment to make.

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27/11/17 - Response by disgusted

I have never had such bad service from a firm of solicitors. Lost all my documents.
AVOID!

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Ison Harrison Limited

Conveyancing/property

1 stars

30/10/17 - Reviewed by Chris

The solicitor was extremely difficult to get hold of. Emails went unanswered, calls unreturned, we decided to hold on the phone for long times to speak directly rather than leave a message as no messages were ever replied to.

Incorrect contracts were sent to the other vendors riddled with errors. When they were returned unsigned due to the errors, they sat on Ison Harrisons desks for two weeks until they acted.

My solicitor, estate agent, and opposite vendors were all told conflicting information, and sometimes blatant lies when Ison Harrison weren't aware that all the parties were communicating with each other. We were all left with zero confidence in what we were being told.

Absolutely appalling service from beginning to end.


Spend your money elsewhere.

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Ison Harrison Limited

General Legal advice

1 stars

29/10/17 - Reviewed by Anonymous

Conveyancing department in Chapel Allerton is absolutely appalling. The manager was useless! Never use these again. Had no idea what they were doing. Will use a proper law firm next time. Cheap but a nightmare!

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Ison Harrison Limited

Immigration

5 stars

26/10/17 - Reviewed by HDB

My partner and I were both thoroughly impressed after meeting with the head of Immigration at Ison Harrison. Skilled, reassuring and honest!!

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Ison Harrison Limited

General Legal advice

1 stars

19/10/17 - Reviewed by Anonymous

Very poor - do not go with this useless legal company.You will be waiting forever for letters and never kept up to date with your case. When asking for a list of remaining outstanding items they will refer you back to the letter they sent - they do not have an up to date record of the things you have provided them!

Go with another legal company - cheaper and easier and more modernised where you do everything online - these guys are absolutely useless!!

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Ison Harrison Limited

Family

1 stars

17/10/17 - Reviewed by Aileen Cronin

Having called 3 times to ask for an affidavit to marry in Ireland, a solicitor called me back. She told me she ‘thought’ that the law had changed so this is something that is no longer done. This was so unhelpful and not true. At no point did she offer help to work out what was needed and it was a complete waste of time. I went elsewhere...and when I did I was given a lot of helpful advice and managed to get what I needed.

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Ison Harrison Limited

Conveyancing/property

1 stars

02/08/17 - Reviewed by Anonymous

Please do your research and look into alternatives if moving house! I have recently dealt with them at the Leeds branch on 2 different moves. Most recently our own, where all parties in a chain pushed on for a specific moving date, and Ison Harrison ruined three different moving dates due to incompetence. Ours was set back by 2 months until exchange of contracts, it took them 3 weeks just to reply to an email from an initial enquiry! Then 2 additional months just to review the issues raised!!! Three weeks earlier my sister also eventually got moved. Same case but more extreme- all parties in chain ready to move, yet Ison Harrison Leeds kept on raising small issues one at a time, but also roughly 2 weeks apart. The initial date of February 2017 was the hopeful date for the chain, and they eventually moved July 2017 due to the incompetence of Ison Harrison!!

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Ison Harrison Limited

Conveyancing/property

1 stars

14/07/17 - Reviewed by Anonymous

I have bought and sold many properties using different solicitors over many years. I can honestly say these are the most incompetent I have ever come across. So far they have posted out two sets of documents to two different addresses and got both addresses wrong! They weren't at all concerned that one set of documents still hadn't shown up after three weeks in the post. We are now on a tight deadline and I'm hoping to find somebody else to take over from them.

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Ison Harrison Limited

Medical negligence

5 stars

12/07/17 - Reviewed by Donna Thompson

Ison Harrison rescued my case from another firm of solicitors which went out of business. I'm so glad they did, my solicitor James Thompson was absolutely fantastic and got me a great result much faster than expected. I highly recommend Ison Harrison

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Ison Harrison Limited

Conveyancing/property

1 stars

29/06/17 - Reviewed by Shocked & Disappointed

Ison Harrison are in the wrong industry and should not call their selves a company or a business, Please read the reviews below , they are so TRUE !! common courtesy does not exist, if as a client your making a home sale or purchase don't expect professionalism at all !!! numerous times my clients were told contracts had been sent , funds requested - none of it had taken place a whole chain of vendors looking to move families etc completely given untrue statements , and they wont say our mistake and move forward , it happened again twice , we are two months past the exchange deadline! still nothing !! the partner David Bancroft doesn't give a hoot , I think that says a lot about the companies ethos , get what you can done , when you can. with a large amount of dis-satisfaction , un-organisation, complaints , negligence and a bit of a we don't care we have your money attitude, I've got to say as far as large conveyancing companies go Ison Harrison are the worst I've ever come across in 20 Years in the business - change of company name must be round the corner as this lot are real Tin Pot !!! lots can go wrong but Ison Harrison should do us all a favour and disappear or really make an effort to try and give a better service and take pride in their work & care for their clients and do what they say they have done - all the best with that David you have a mountain to climb !!

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Ison Harrison Limited

Conveyancing/property

5 stars

28/06/17 - Reviewed by Anita rushforth

We are currently in the process of selling and buying a property. This has been a very challenging time for us as there have many complications and disappointments. However, through all of this we have been grateful for the excellent service that our solicitor Ashley Mallet, from Garforth has provided. We have felt completely respected and represented by him. He has been highly professional and by providing us with all relevant information has given us advice, the opportunity and confidence to make difficult decisions that are in our best interest. We have felt let down by other professionals but feel Ashley has earned every penny and we are glad that when we entered the office on the first day, we were allocated Ashley to represent us. His level of knowledge, communication and tenacity make him a highly recommendable solicitor and we would always request his services if required in the future.

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Ison Harrison Limited

Conveyancing/property

5 stars

28/06/17 - Reviewed by Anita rushforth

We are currently in the process of selling and buying a property. This has been a very challenging time for us as there have many complications and disappointments. However, through all of this we have been grateful for the excellent service that our solicitor Ashley Mallet, from Garforth has provided. We have felt completely respected and represented by him. He has been highly professional and by providing us with all relevant information has given us advice, the opportunity and confidence to make difficult decisions that are in our best interest. We have felt let down by other professionals but feel Ashley has earned every penny and we are glad that when we entered the office on the first day, we were allocated Ashley to represent us. His level of knowledge, communication and tenacity make him a highly recommendable solicitor and we would always request his services if required in the future.

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Ison Harrison Limited

Conveyancing/property

1 stars

24/06/17 - Reviewed by Louisa

Would easily give this solicitors a 0* if I could. They lied and cheated us out of money making us pay twice for search fees, telling us we had to pay a fee because the house we were selling was on contaminated land - we rang the environmental agency who assured us there was not. We took solicitors to legal ombudsman when they threatened us with litigation proceedings which they had no lawful right to do so. Ombudsman ruled in our favour that they were negligent and acted wrongly. AVOID AT ALL COSTS

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Ison Harrison Limited

Legal aid

1 stars

08/06/17 - Reviewed by Andy

I had to choose one star as I couldn't choose a minus.Do not use these guys if you require legal aid, they have no interest and you may well find yourself convicted whilst being assured all the way through that you will be ok. They will give your case to a junior member of staff with no experience until the day of the trial when the big boss turns up with no knowledge of the case. No communication or advice, nightmare from start to finish.

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28/02/18 - Response by Anonymous

So true. Firms do not need to be all that bothered by delivering rubbish service, twitter, Facebook, and own websites are that's needed to self promote and inflaite thire abilitys. Thank goodness for sites like this.

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Ison Harrison Limited

Conveyancing/property

5 stars

07/06/17 - Reviewed by Malcolm Bateman

Kirstie Blinkhorn helped and advised me during my recent new build house purchase. She was professional and informative throughout the process that was very new to me.
She was always happy to help with any questions or concerns I had and dealt with everything in a calm and friendly manner.
In her absence Katherine Gladwell was on hand and was equally helpful.
I would highly recommend Kirstie and team and would not hesitate to use them again

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Ison Harrison Limited

Conveyancing/property

1 stars

27/04/17 - Reviewed by Anonymous

So far it's been a nightmare working with Ison Harrison. We're buying a house and of course I'm a bit anxious about this. Whenever I have a question or I need an update I have to wait for more than a week and remind about my case for at least 3 times before I actually have a response. And the response is not clear so sometimes I have to chase them for weeks. I don't know if this is just our solicitor or generally their policy, but the service is horrible!

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Ison Harrison Limited

Conveyancing/property

5 stars

24/04/17 - Reviewed by jaimie-clare pickering

I used Ashley Mallett from Iain Harrison. Overall I'm extremely happy with the service he provided. However I never actually met him as he was on holiday when we were ready to meet regarding our case. Martyn Philips was excellent. He went through all our case very thoroughly and explained things in a clear manner. Ashley also do this through telephone calls and email. At times we did feel abit in limbo but some things are out of the solicitors control.
Thank you Ashley and Martyn for dealing with our case and helping us get our first home.

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Ison Harrison Limited

Conveyancing/property

5 stars

24/04/17 - Reviewed by Benjamin hunt

I instructed Ison Harrison to deal with my remortgage on the back of a recommendation from Dale Mortgage Brokers. Tyler was very helpful throughout the process, kept me updated through out and was always on hand when needed. Tyler was friendly and approachable which always helps! The remortgage completed sooner than expected thanks to her expertise. I am looking to purchase shortly and will definitely be returning to the Huddersfield branch.

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Ison Harrison Limited

Conveyancing/property

5 stars

20/03/17 - Reviewed by Michelle Bossons

The service I received from Magdalena was fantastic she answered my calls or emails within a few hours which helped me to put my mind at ease. I would definitely recommend this company to family and friends.

Thank you all so much for everything you did for me with the purchase of my new home.

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Ison Harrison Limited

Conveyancing/property

4 stars

16/03/17 - Reviewed by Janet K

After not being happy that my purchase had been transfered to the Leeds team from Pontefract and then not being happy with the responciveness and progress a new member of the team Laura Hitchen is restoring my faith. A very patience and efficient persons that delivers on promisses. Im very impressed with her ability to deal with a demanding customer (myself) with a very calm, professional and enthusiastic attitude. Thank you

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Ison Harrison Limited

Conveyancing/property

5 stars

16/03/17 - Reviewed by Janet K

Ison Harrison at Pontefract office are excellent especialy Deborah Simmons and Nicky. They dealt with the sale of my property and although the chain was small it was frought at times. However the team were ahead of the game with every step. Contact was excellent and update were frequent. Excellent. However my purchase has had to be transfered to the Leeds team which I am not very happy about. Why cant the office which i contacted in the first place which is nearby be the ones that also deal with my new purchase !

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Ison Harrison Limited

Conveyancing/property

1 stars

14/03/17 - Reviewed by FMH

Avoid this solicitor at all costs. 9 months after completion on our house we are receiving letters from our mortgage provider to state they have failed to register our mortgage! They were incompetent through the whole process, failed to communicate and just generally fobbed us off. It's as though they had passed everything over to someone on work experience.....absolutely clueless. AVOID, AVOID, AVOID!!!

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Ison Harrison Limited

Conveyancing/property

1 stars

12/03/17 - Reviewed by AMQ

Moving house is traumatic at the best of times. Using Ison Harrison at Chapel Allerton for conveyancing was the biggest mistake I have made in my life. One out of ten for communication, and after many months struggling with their incompetence, eventually receiving a certificate of title with the wrong date on it.Customer service is dreadful. Seriously, these people are a disgrace to the legal profession.

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Ison Harrison Limited

Conveyancing/property

1 stars

23/02/17 - Reviewed by Anonymous

Rubbish rubbish rubbish - avoid with a barge-pole! They did not complete properly on my property I am still getting charges 6 months after completion!

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Ison Harrison Limited

Conveyancing/property

1 stars

07/02/17 - Reviewed by Anonymous

They never communicate with you and don't follow up on anything they say their going to do. what should of taken 4wks took 9wks to complete. after completion didn't pay off stamp duty bill and tried to charge me extra money for this after receiving completion statement.

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Ison Harrison Limited

Will and probate

1 stars

04/02/17 - Reviewed by Nigel Kay

Just awful, poor to no communication, will not answer emails, mishandled my godfathers estate to the point of borderline illegal activity, lied to me several times. The case is now with the Legal Ombudsman. Would never use them EVER

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Ison Harrison Limited

General Legal advice

2 stars

15/12/16 - Reviewed by Anonymous

The overall service was poor. The charges were complicated and changed several times throughout the 6 weeks of the conveyancing process. Regular feedback on progress was non existent from the legal team and everything appeared to be last minute. I would not recommend Ison Harrison.

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08/01/18 - Response by Anonymous

Surprised this dishonest firm still practices. The solicitors I had the misfortune to use should be struck off, they know why. How many other clients do you do that to, to cover up mistakes, eh ?

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Ison Harrison Limited

General Legal advice

1 stars

10/12/16 - Reviewed by Kev

Please please please anyone reading this who is considering using this firm to walk away and take your business elsewhere. Where do i start? Bad advice to begin with. They do not answer emails and you will be chasing them alot of the time to get answers. Not worth wasting your time please walk away from these clowns

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Ison Harrison Limited

Conveyancing/property

1 stars

29/11/16 - Reviewed by S Denny

Avoid at all costs communication terrible building must be left empty as nobody is ever available. Dont even communicate with you on completion date!

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Ison Harrison Limited

Personal injury

5 stars

07/11/16 - Reviewed by Mr Alex

This firm is better than I thought - was recommended by a friend who received a substantial payout for an accident claim. As Ison is just up the road from me I thought I would see what they could do following a similar case to my friend (we both worked at the same place). Very happy with the service, prompt replies and eventual outcome.

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Ison Harrison Limited

Employment law

5 stars

26/10/16 - Reviewed by Mrs Allan

Their employment team is excellent. Fairly priced and very responsive with comms. Helped me win a discrimination case and I haven't looked back! I would recommend Mr Lunat and his team.

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Ison Harrison Limited

Conveyancing/property

1 stars

17/10/16 - Reviewed by Anonymous

These have got to be the worst solictors I have ever had the misfortune of using!! Incompetent, useless, lying wastes of space!! AVOID THIS COMPANY AT ALL COSTS!!!

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Ison Harrison Limited

Personal injury

5 stars

12/10/16 - Reviewed by Mr Richard M Millen

Garethso knowledge and experience shone through, from the beginning to the end.

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Ison Harrison Limited

Will and probate

5 stars

12/10/16 - Reviewed by Iain P

Their wills team was very good and everything was sorted very quickly and efficiently. I would recommend to others.

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Ison Harrison Limited

Will and probate

1 stars

08/10/16 - Reviewed by Anonymous

Ison Harrison have been acting for my late partner's daughter as regards her cash Estate.

I have never come across a more disrespectful company, that just ignores the vast majority of my emails, when asking them specific legal questions.

The man I have dealt with, is supposed to be in charge of contentious probate, he is the only one making it contentious - by not responding.

It has now take over 3 years for this estate to be finalised.

I would not recommend them to anyone.

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Ison Harrison Limited

Medical negligence

5 stars

15/07/16 - Reviewed by L&S. stevens

Barnaby Rosenthal did his very best and went that extra mile for my daughters case. Also Amy Law and Rebecca Woods were approachable , helpfull and understanding. I can honestly say that we were treated with kindness and care and respect. They took our case on when it was very close to the 3 year limit to make a claim and put a lot of hard work into the claim itself. We were kept informed regularly at every stage . Unfortunately there wasnt the evidence needed to carry on with the claim but that was through no fault at all from Barnaby . I can recommend him 100%. Thankyou so very much for doing the best you could . We will always remember that you really wanted to help and for all your time on the phone making everything clear to us .Thanks again from both myself and my daughter and our family .

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Ison Harrison Limited

Conveyancing/property

1 stars

19/03/16 - Reviewed by Lemontree

I reviewed this company back in Dec. As an update: after 9 months I STILL do not have an exchange date (due to their delays). Their utter incompetence has cost me one sale on my property. It will now probably cost this sale. My buyer is a cash buyer in rented accommodation. My property is sitting empty, and still no exchange date in sight. Please learn from my mistake and stay well away from this awful firm for conveyancing.

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Ison Harrison Limited

Divorce

1 stars

08/02/16 - Reviewed by Liz MacFarlane

I appointed Ison Harrison to deal with my divorce….. Almost three years ago. I am now pursuing an official complaint. I have had a terrible experience, which included lack of communication, delays in response, little advice/representation. I am now with a new firm who have made easy progress and have restored my faith.

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Ison Harrison Limited

Divorce

1 stars

26/01/16 - Reviewed by Anonymous

Do not use this solicitor in any way shape or form. Solicitor sits on paperwork and even when drafts are incorrect and sent for approval, corrections are still missed. Charges for drafting paperwork that is out of date. Complaints procedure is laughable. Avoid them like the plague!!!!!!!!!!!!!!!!!!!!

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Ison Harrison Limited

Conveyancing/property

1 stars

21/12/15 - Reviewed by Lemontree

I have used this company for conveyancing. Simple flat sale from one landlord to another has taken over 5 months. Conveyancer does not appear to know what needs to be done with essential paperwork, so just sits on it. Estate agents have even expressed their concerns about her. Lack of skills and knowledge could well cost the sale of my property as we still do not have a date for exchange let alone completion. I would not use again, and do not recommend.

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Ison Harrison Limited

Conveyancing/property

1 stars

17/08/15 - Reviewed by Anonymous

I wouldn't even give this joke of a company 1 star! I have never ever been let down so much in my life!

We appointed these solicitors in good faith to get a quick sale on our house as that is what was needed, what a joke! 3 months down the line and we're still trying to sort it all out!

They've said they haven't received any paperwork even though it was tracked and signed for (which we have the signature from royal mail on their online tracking service), they never ring back, we are always chasing them, they do not send paperwork out unless you literally threaten to go to the ombudsman about it & they seem to not give a damn about us telling them we will be complaining.

Because of these incompetent monkeys the couple and their child buying our property are now having to pay good money to stay in a hotel because Danielle and Ashley from ison harrison cannot seem to fulfill requests for a sale within 6 weeks.

Undoubtedly the worst company in the country. Avoid at all costs.

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Ison Harrison Limited

Conveyancing/property

1 stars

17/08/15 - Reviewed by tom

Do not use this company there persistent lies and undoubtedly unprofessional team have ruined my house sale there services are shocking nor useful I've been verging loosing my house sale at a huge cost because of being told lie after lie

To anyone out there stay away at ALL COSTS
AVOID AVOID AVOID

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Ison Harrison Limited

Criminal

1 stars

19/06/13 - Reviewed by private

Had the misfortune to use this firms criminal defence, their best solicitors so their claimed. There are few words that can adequately describe the joke of a service. It is no exaggeration that one would have been better off instructing a an empty chair. Do not be fooled by the firms descriptions of " dogged and determined and experienced " laughable more like. Imagine going to a restraint and being promised a fancy meal and you are merely given a bit of toast. Well, it was worse than that. I got a rat. I would not recommend this firms criminal defence.

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27/03/15 - Response by disappointed

I totally agree.I nearly told my solicitor that I could do better hiring a secretary then him.They just do not listen to you , dismiss you when you ask questions and do not you dare make the slightest complaint.Thank God I have friends who helped me.

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Ison Harrison Limited

General Legal advice

1 stars

26/05/10 - Reviewed by Chris S

With regards to Conveyancing, an inefficient company best avoided.

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Ison Harrison Limited

General Legal advice

1 stars

13/01/09 - Reviewed by Anonymous

Regulatory and disciplinary action taken by the solicitors regulation society on the (22 September 2008) details here
http://www.sra.org.uk/consumers/solicitor-check/soli citor-check-all-decisions.page

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