14 reviews (3/5) and information for Rudlings Wakelam, Bury St. Edmunds

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3.0 stars average for Rudlings Wakelam from 14 reviews  
14 Review(s)

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Accreditations

The Law Society Accredited - Children LawThe Law Society Accredited - Mental HealthLexcel Legal Practice Quality MarkThe Law Society Accredited - Conveyancing Quality

How to find us

14 Woolhall Street, Bury St. Edmunds, Suffolk, IP33 1LA

Other branches


Facilities Office has disabled access,Office accepts Legal Aid

Languages spoken English, French, German 
Size of firm 9 solicitors


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Reviews

3.0 stars average for Rudlings Wakelam from 14 reviews

Based on 14 review(s)

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Summary

5 stars   6
4 stars   0
3 stars   0
2 stars   0
1 stars   6

Legal services at this branch

  • Advocacy
  • Agriculture
  • Benefits and allowances
  • Charities
  • Children
  • Commercial litigation
  • Commercial property
  • Company and commercial
  • Consumer
  • Conveyancing - residential
  • Corporate finance
  • Debt and bankruptcy - personal
  • Debt recovery
  • Education
  • Employment
  • Family - general
  • Landlord and tenant - residential
  • Litigation - general
  • Mental health
  • Mergers and acquisitions
  • Neighbour disputes
  • Personal injury
  • Private client - Probate
  • Private client - trusts
  • Private client - Wills
  • Tax


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Rudlings Wakelam

Family

1 stars

29/09/20 - Reviewed by PS

I’ve just seen the most recent review for this firm. Interesting comments made and match what my new solicitor said. I would definately not recommend this firm. I was awarded compensation due to there negligence and I’ve heard a rumour the other partners have lots of other claims. SRA and Legal Ombudsman are investigating.

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Rudlings Wakelam

General Legal advice

1 stars

27/09/20 - Reviewed by Anonymous

Very poor service this time around. Seems like all the good solicitors have jumped ship; only ones remaining lack integrity, intellect and opportunity. Asked about town and it seems that despite the fake reviews from friends and family, most believe this firm will either be closed or shut down in the not too distant future. Great shame given its historic standing in the area.

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Rudlings Wakelam

Medical negligence

5 stars

19/09/20 - Reviewed by Andrew Bryden

Fantastic people real easy to speak with while being extremely efficient with the correct out come
Thank you
Andy Bryden

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Rudlings Wakelam

Personal injury

1 stars

07/09/20 - Reviewed by Anonymous

Very poor service didn't even try with my case although being repeatedly told that I would get a pay out . Also waited till 3 weeks before Satue bard to tell me that they couldn't take it any further. Poor communications stay well away .

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Rudlings Wakelam

General Legal advice

1 stars

10/06/20 - Reviewed by Anonymous

Original solicitor dealing with my case left the company without notifying me and after 4 years I have now dealt with 4 solicitors from this company. I am very disappointed and wish I had gone elsewhere.

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Rudlings Wakelam

Family

1 stars

09/01/19 - Reviewed by PAUL SMITH

Ms Victoria Josif (Partner) was investigated; and found wanting, by the Legal Ombudsman following my complaint for – 1. Disclosure of confidential information to a colleague. 2. Providing a client with inaccurate information on three occasions. 3. Failure to progress a request in a timely manner. 4. Poor communications. For these failing the Legal Ombudsman recommended the firm pay compensation. The recommended compensation was increased for failing to respond to the complaint made on 29 Mar 18. A response to my complaint was received from Stephen McGrath (Partner) on 19 Sep 18, but only after a letter was sent to the firm on 14 Sep 18 by the Legal Ombudsman asking why they had not responded. I would not recommend the services of Rudlings Wakelam, especially as the three people involved in the complaint were the three partners!

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Rudlings Wakelam

Will and probate

1 stars

11/08/18 - Reviewed by Anonymous

I experienced an awful service from this solicitor who acted as the executor on my godmothers will. They failed to properly read the will and failed to allow for sufficient funds to add my godmothers name to the stone, along side her husbands. One of the key asks from my godmother in her will which now means that her name was not added as they have failed to take responsibility for paying for this, because they didn't account for it in their final bill. Thanks, another nice little insult after the crap service. I will not recommend this solicitor to others.

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Compiled from data from the Legal Ombudsman website

30/07/18

Outcome: Failure to advise, Failure to reply, Failure to investigate complaint internally
To pay compensation for emotional impact and/or disruption caused

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Compiled from data from the Legal Ombudsman website

30/07/18

Outcome: Failure to advise, Failure to reply, Failure to investigate complaint internally
To pay compensation for emotional impact and/or disruption caused

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Rudlings Wakelam

General Legal advice

5 stars

19/05/10 - Reviewed by Anonymous

I have met many of the partners and staff at Rudlings and Wakelam in all offices. They are all friendly and very very HUMAN, which is so important. They speak the language we understand, and do not try to confuse. Very impressed, would not hesitate to recommend

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Rudlings Wakelam

General Legal advice

5 stars

19/05/10 - Reviewed by Anonymous

I can confidently recommend the services offered by Rudlings Wakelam. They offer an expert legal service which I have used on both a personal and professional level. Rudlings Wakelam is approachable, efficient, and competitively priced.

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Rudlings Wakelam

General Legal advice

5 stars

19/05/10 - Reviewed by Anonymous

Iʼm a professional in the town too and have no hesitation in recommending my clients to Rudlings Wakelam. They are a very progressive firm and truly care about their clients the way they deserve to be cared for. Thank you for all you do for your clients and our community and the others you serve.

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Rudlings Wakelam

General Legal advice

5 stars

19/05/10 - Reviewed by Anonymous

Friendly, knowledgable, approachable. Delightful people who put their clientsʼ interests first and foremost. Whether itʼs conveyancing, family law, wills or whatever; the advice and service is first class.

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Rudlings Wakelam

General Legal advice

5 stars

19/05/10 - Reviewed by Anonymous

Good advice from great people! (thanks, Fiona!)

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