684 reviews (5/5) and information for Amphlett Lissimore , West Wickham

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Accreditations

Lexcel Legal Practice Quality MarkThe Law Society Accredited - Conveyancing QualityThe Law Society Accredited - Family LawThe Law Society Accredited - Family Law AdvancedResolution - First for family law

How to find us

Gainsford House, 115 Station Road, West Wickham, Kent, BR4 0PX

Other branches


Languages spoken English 
Size of firm 4 solicitors


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Legal services at this branch

  • Advocacy
  • Children
  • Commercial litigation
  • Commercial property
  • Company and commercial
  • Consumer
  • Conveyancing - residential
  • Crime - general
  • Employment
  • Family - general
  • Family - mediation
  • Landlord and tenant - residential
  • Litigation - general
  • Neighbour disputes
  • Private client - Probate
  • Private client - trusts
  • Private client - Wills
  • Tax


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Amphlett Lissimore

Conveyancing/property

1 stars

28/11/22 - Reviewed by Anonymous

Appalling service. Kept having to chase them constantly. Junior staff needed to be trained. I had to speak to a senior member to progress our file. Would never use again.

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22/12/22 - Response by Ally @ Amphlett Lissimore

I'm so sorry to hear how unhappy you have been with our service. I would like to learn more about your experience with us. If you are happy to do so, please email your contact details to contact@allaw.co.uk in order for us to discuss your matter further.

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Amphlett Lissimore

Conveyancing/property

1 stars

28/11/22 - Reviewed by Anonymous

Appalling service. Kept having to chase them constantly. Junior staff needed to be trained. I had to speak to a senior member to progress our file. Would never use again.

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Amphlett Lissimore

Will and probate

1 stars

01/07/21 - Reviewed by Daisy

AVOID, AVOID, AVOID Amphlett Lissimore Solicitors - ( Quality Solicitors - should be deleted from their advert ). In my opinion there was a total lack of communication, I had to practically beg for any update or information and even then I had to wait weeks for a reply, which I felt was way too long to leave a client not knowing their position. I was made to feel completely unimportant, in such circumstances. Decisions were made without my knowledge - their answer to this was - "we decided not to ask whether you agree or not, including spending my money, because we decided your answer would be NO". I wasn't given the opportunity to say YES or NO, absolutely unprofessional in my opinion. Would I recommend these solicitors, NO, NO, NO, and definitely not worth the money.

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This review is for our Crystal Palace branch

07/07/21 - Response by Ally @ Amphlett Lissimore

Hello Daisy, I'm so sorry to hear that you've been unhappy with your experience with Amphlett Lissimore. We would like to learn more about your experience so if you are happy to discuss this further, please do email us at contact@allaw.co.uk (please include your matter number in the email) and we will be in touch shortly.

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Amphlett Lissimore

Conveyancing/property

1 stars

21/10/20 - Reviewed by clifford jones

Used them for wills and they were excellent. Contacted them for a property transaction and after initial discussion have chased four times and still no response Very unprofessional so I’ll have to try another firm and can’t recommend them as I would have previously

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This review is for our Crystal Palace branch

22/10/20 - Response by Ally, Amphlett Lissimore

Thank you for your feedback. I'm sorry you haven't received the high level of service and client care that you've experienced previously from us. I believe your lawyer has now been in touch and has explained the situation and how the error occurred. If you do have any further queries or issues, please don't hesitate to email us at contact@allaw.co.uk to discuss your matter further.

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Amphlett Lissimore

General Legal advice

1 stars

13/09/19 - Reviewed by Anonymous

Bullish approach and very unprofessional. Cannot recommend.

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This review is for our Crystal Palace branch

19/09/19 - Response by Amphlett Lissimore

I'm so sorry that you didn't receive the service you expected from us. We are always looking to improve our customer service and would very much like to discuss your experience with you in order to learn from it. Please email contact@allaw.co.uk if you are happy to talk with us further on this matter. Ally @ Amphlett Lissimore

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Amphlett Lissimore

Conveyancing/property

1 stars

24/03/23 - Reviewed by Anonymous

Solicitor was incompetent. Documents were often filled with errors, both factual errors and grammatical errors, showing a lack of care and diligence. Solicitor failed to respond to emailed requests for information and did not process the documents from other concerned parties in a timely manner.

I would definitely NOT recommend this firm for conveyancing work.

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This review is for our Bromley branch

03/05/23 - Response by Ally @ Amphlett Lissimore

I'm so sorry to hear that you felt unhappy with the service received. I would like to know more about your experience with the firm. Please email Amphlett Lissimore at contact@allaw.co.uk, with your name, contact details, and matter number in order for us to learn more about what happened. Many thanks, Ally @ Amphlett Lissimore

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Amphlett Lissimore

Conveyancing/property

1 stars

16/08/22 - Reviewed by Anonymous

The service was very poor. Our solicitor went on holiday and the person providing their cover didn’t work on Fridays but did not communicate this to anyone so we could not exchange on the agreed date. No one else from the solicitor firm responded to attempts to contact them. We requested in writing for the sellers to leave behind a key item and this wasn’t passed on to them, so we have had four weeks trying to sort this out. We were not alerted to an early repayment charge from our mortgage lender until the last minute. Started well but response times got slower and slower as the process went on.

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This review is for our Bromley branch

05/09/22 - Response by Amphlett Lissimore

I'm so sorry to hear how unhappy you have been with our service. I would like to learn more about your experience with us. If you are happy to do so, please email your contact details to contact@allaw.co.uk in order for us to discuss your matter further.

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