Solicitor.info Blog

Can solicitors deal constructively with a bad online review?

(Posted on 28/05/15)

Could it sometime be true that even bad news is better than no news? David Sprake, founder of Solicitor.info explains how even a bad online review of legal services can be turned around by solicitors who pay genuine attention to customer satisfaction.http://www.deferolaw.com/news/how-can-a-solicitor-deal-with-a-bad-online-review/ 

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Legal reviews website now publishing Ombudsman complaint records, Solicitor Regulation Authority and Solicitors disciplinary tribunal decisions.

(Posted on 12/05/13)

In its quest to massively increase transparency about how Britain's legal profession operate, Solicitor.info announced this week that it is now publishing remedies imposed by the Legal Ombudsman in relation to complaints as well decisions made against solicitors from the SRA (Solicitors Regulation Authority) and SDT (Solicitors disciplinary tribunal...

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Law Firm comparison sites sign up to new standards to help consumers get a better deal

(Posted on 12/05/13)

Comparison website operators and legal regulators are already expressing their support for new good-practice standards for legal comparison websites, published today by the Legal Services Consumer Panel.The standards describe how websites providing comparison services for legal consumers can achieve good practice. They include standards relating to...

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The virtues of old fashioned marketing (Guest Blog by Delia Venables)

(Posted on 26/03/13)

You might think that, because I have a web site about information for lawyers and individuals at http://www.venables.co.uk, and that I co-edit an online newsletter called Internet Newsletter for Lawyers at http://www.infolaw.co.uk/newsletter/ that I am all in favour of online marketing, with web sites, legal apps and all types of social media. Well...

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The Keywords That Cost

(Posted on 15/11/12)

There's no denying online advertising is a powerful resource for any business and most certainly small businesses. There's a reason click advertising works; millions of people see the ads, which could mean new customers or clients. In many ways, this type of advertising is still in its infancy. Generally, though, there are two types of click advertising...

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LIBOR Scandal Grows

(Posted on 28/10/12)

In yet another revelation in the ongoing Libor scandal, Royal Bank of Scotland announced it had suspended another trader. This scandal continues to grow as the bank prepares for what it believes will be hefty finds by regulators. Accusations were that efforts were made to compromise key benchmark interest rates which resulted in more than £290m...

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