5 reviews (3/5) and information for Avery & Walters Limited, 41 Harrogate Road, Chapel Allerton, Leeds

08/04/23 - Reviewed by Anonymous

Not impressed at all.

Was this review helpful?  
18   13

Respond   Report abuse

19/07/18 - Reviewed by Paul

I have used Avery Walters conveyancing team many times over the last 4 years. I am a mortgage adviser and have referred many clients to the firm and used them myself for my own sale and purchase. The team have always been professional, friendly and completed the job in a suitable time frame with reasonable costs. I would not hesitate to recommend them to others and use them myself should the need arise.

Was this review helpful?  
21   34

Respond   Report abuse

04/06/18 - Reviewed by Anonymous

We used Avery Walters Ellis when buying a property. They were slow, unfriendly and utterly clueless at times. On several occasions I had to correct them on legal matters (!!!). Our purchase, which should've taken 6-8 weeks, took over three months and cost a fortune.

Was this review helpful?  
27   24

Respond   Report abuse

09/12/16 - Reviewed by Anonymous

I used Avery Walters Ellis in 2015 to complete the sale and purchase of my homes and I have to say they were excellent. They kept me informed at all times and they were also always to available to answer any of my queries.
I cannot thank Andrew, Jackie and the team enough. My new house is great also. Thank you

Was this review helpful?  
20   34

Respond   Report abuse

20/01/15 - Reviewed by Anonymous

Not expensive, but you get what you pay for.

Just IMPOSSIBLE to get hold of anyone. Staff constantly telling me they had been too busy to deal with my case. Failed to point out important issues with my house purchase until the very last minute (day before exchange of contracts), putting me in a very difficult position having already spent a lot of money on legal services and surveys. Calculated my bill wrong (over charged me by £450). When the other side also failed to respond to calls, letters and emails, Avery Walters Ellis failed to take any tougher action on my behalf, leaving me helpless (but being charged plenty!). When the conveyancer dealing with my case was on holiday, I was dealt with by a paralegal who was unable to do anything to solve problems.

In my opinion the problems were not the fault of the staff physically handling my case, but because the firm had decided to take on far more work than it has staff and resources to deal with. If I could do it again I'd pay more for better service because for me what should have been a very simple transaction became a 5 month nightmare.

Was this review helpful?  
44   29

Respond   Report abuse