13 reviews (4/5) and information for B P Collins LLP, Gerrards Cross
How to find us
20 Station Road, Gerrards Cross, Buckinghamshire, SL9 8EL
Languages spoken English, French, Greek, Hindi, Punjabi
Size of firm 45 solicitors
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Legal services at this branch
- Advocacy
- Agriculture
- Charities
- Children
- Commercial litigation
- Commercial property
- Company and commercial
- Conveyancing - residential
- Corporate finance
- Crime - general
- Defamation
- Dispute resolution - civil mediation
- Dispute resolution - commercial mediation
- Employment
- Environment
- Family - general
- Financial services
- Information Technology
- Insolvency and restructuring - business
- Intellectual property
- Landlord and tenant - residential
- Litigation - general
- Media
- entertainment and sport
- Mergers and acquisitions
- Neighbour disputes
- Personal injury
- Private client - Probate
- Private client - trusts
- Private client - Wills
- Professional negligence
- Tax
Filter Reviews
Family

08/07/21 - Reviewed by HeatherM
BP Collins are considered a local and professional Solicitors and certainly their prices reflect their location.
Admittedly my case was long and complex, and I even followed my Solicitor to this practice when she left another nearby. I hoped this would keep costs and delays to a minimum. I was wrong and was even charged for the transfer of her old files by her previous employer and then charged again by my Solicitor to check and read her own files at her new employers! This was not communicated to me in advance.
However, that is not my main concern - the sums involved were much more significant. I was sent an email estimate of £2500.00 to get my case "prepared and up to and including FDR" However I was actually invoiced a figure 87% higher, without any prior communication, for warning or discussion.
Furthermore, when i did try to query this figure with my Solicitor is was met with complete intransigence forcing me to escalate the matter. It was finally investigated and an ex-gratia reduction of 44% was offered. However, because of the huge disparity and lack of communication or advance warning I tried to negotiate and offer an amount which i felt was more realistic and closer to the figure originally estimated. This again, was met with complete intransigence and a "veiled" threat to remove the ex-gratia deduction. I have therefore reluctantly paid this, and vowed to ensure that no one else gets caught out the way i did.
I am too scared to calculate just how much i have spent on my divorce but reckon it is circa £35k split across two Solicitor Practices and honestly feel that the whole process could have been managed much better, with clearer and more open, honest and accurate communication
Divorce

14/01/18 - Reviewed by Jonathan
A firm with, in my opinion, only one strategy on Family Law from my own personal experience - to continually ignore desperate and genuine pleas to negotiate - all seemingly aimed at driving up fees. All of which resulted in untold pain for our children and everyone involved. I strongly advise any potential clients to avoid them if your objective is in any way to maintain any sort of positive relationship with your ex partner, for the best interests of your children.
15/01/18 - Response by B P Collins LLP
At all times we take the appropriate steps to represent our clients’ best interests and requirements, and act in accordance with their instructions. Mr Shawcross was not, and has never been, represented by our firm and so we cannot comment further.
Conveyancing/property

21/12/17 - Reviewed by Paola
I engaged the services of BP Collins in the most stressful of circumstances. From the outset, they have been outstanding. Our solicitor, Scott Goldstein has been both professional and supportive offering the best advice at all times. Contrary to the negative reviews on this page, we have found BP Collins extremely open, informative and mindful regarding the costs of their services, offering accurate advice throughout. As someone who has engaged with solicitors regularly on a professional basis over many years, I can honestly say that the combination of professional conduct, care and empathy has been outstanding and I would highly recommend them to anyone in need of legal advice or guidance. Bear in mind that you are paying for an expert who has spent years qualifying, regarding comments on here that refer to charges for "just a phone call" believe me, there is a lot more to it.
03/01/18 - Response by B P Collins LLP
Paola, we thank you for your extremely kind words.
Will and probate

08/07/17 - Reviewed by Anonymous
Avoid at all cost. Prolonged the process in order to present inflated bill, which was more than DOUBLE that estimated. These people are immoral thieves with no conscience.
26/07/17 - Response by Gary Kiely
My name is Gary Kiely, I am the partner in charge of our Private Client team. I firstly want to say sorry that you have not had our normal exceptionally high service and that you feel disappointed over a number of issues. Client care and client satisfaction is extremely important to me, the team and the firm.
I have investigated and spoken to each member of our team and they are all very surprised to see this comment hence my delay in responding to this. I too, have not heard about this issue directly from you as I take these issues extremely seriously and I would have ensured that this would have been resolved.
Please give us the opportunity to put things right for you. You can get in contact with me directly on 01753 278686 or if your preferred method of contact is email, my direct email is gary.kiely@bpcollins.co.uk.
Gary
General Legal advice

21/04/17 - Reviewed by Laura Moody, MD, Blondefish
A massive thanks to Matthew Brandis and team. We were faced with a tricky issue that needed creative thinking. Supported by some good preparation by Mike Elliott, Matthew's approach helped achieve a successful outcome quickly. I would thoroughly recommend the BP Collins team to anyone!
16/05/17 - Response by B P Collins LLP
Very kind words. We are glad we were able to assist.
Commercial

27/03/17 - Reviewed by Anonymous
I would highly recommend this firm. Their proficiency and expediency is second to none. Expensive London solicitors are not necessarily the best - the team at BP Collins were faster and on point, and I was really appreciative of their expertise.
27/03/17 - Response by B P Collins LLP
Thank you so much for your kind words, rating and time spent doing this.
Commercial

16/11/16 - Reviewed by Larisa
No, I wont recommand them, Sarah McLoughlin in particular! Poor service at a very expensive rate! A phone call has been charged withh £383.56 and 10 email back and forwards with no resolution whatsover for £1.500!
Dont be fooled by posh accent and encouragement of this lady as she addmited that those ones who has the money wins! If its a small case she wont pay any interest but she will charge high rates because of her "expertise"!
Please avoid her and BP Collins Solicitors!!
17/11/16 - Response by B P Collins LLP
We are sorry to hear of your concerns. We take our clients’ views very seriously and therefore our head of practice has written to you separately on the matter to try and address your concerns.
General Legal advice

08/02/12 - Reviewed by Anonymous
B P Collins provides a ‘prompt, comprehensive, knowledgeable and courteous‘ service to clients on contentious probate and estate planning matters.
Commercial

16/08/11 - Reviewed by Anonymous
The litigation team at B P Collins ‘display excellent commercial and tactical acumen‘.
Will and probate

16/08/11 - Reviewed by Legal 500
B P Collins provides a ‘prompt, comprehensive, knowledgeable and courteous‘ service to clients on contentious probate and estate planning matters.
Will and probate

16/08/11 - Reviewed by Chambers UK
This firm continues to set the gold standard for private client work in the Thames Valley. Interviewees especially praise the lawyers’ dedication to client care: “They are excellent because they provide a very personal service and cater specifically to our needs.”
Employment law

16/08/11 - Reviewed by Chambers UK
Excellent communication skills and a tailored service make “every client feel like the group’s only client,” while the team’s knowledge and experience “inspire total confidence.”
Conveyancing/property

16/08/11 - Reviewed by Anonymous
"Their style is straightforward and they have specialists in every subject across the board in property."
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