12 reviews (1/5) and information for Berry Redmond Gordon and Penney Limited Liability Partnership, 50 Boulevard, Weston-super-Mare
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50 Boulevard, Weston-super-Mare, Somerset, BS23 1NF
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Languages spoken English, Greek, Welsh
Size of firm 3 solicitors
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12
Legal services at this branch
- Advocacy
- Children
- Commercial litigation
- Commercial property
- Company and commercial
- Conveyancing - residential
- Crime - general
- Employment
- Family - general
- Landlord and tenant - residential
- Litigation - general
- Neighbour disputes
- Private client - Probate
- Private client - trusts
- Private client - Wills
- Tax
Filter Reviews
General Legal advice
10/11/20 - Reviewed by Annonymous
Without going into detail. Would not recommend
Was this review helpful? 
29 
23
Criminal
12/06/19 - Reviewed by Anonymous
They hailed their service as the best and that their case handler ( Mrs Pittman) was very experienced and currently in demand by barristers for handling a ‘celebrity’ case.
My experience was the exact opposite - a combination of so many failures and errors/ ignorance/document loss/inefficiency/overcharging/ financial miscalculation etc. all of which were denied/defended when reported to the senior partner
( Judith Mills ). Complaint to ombudsman, of course, found in my favour.
Be warned!
Was this review helpful? 27 25
Criminal
22/03/18 - Reviewed by Anonymous
Too time-consuming to go into to detail.
Just take my word for it that for criminal law representation - go elsewhere.
Was this review helpful? 34 25
General Legal advice
07/12/17 - Reviewed by Anonymous
My personal experience with this company for criminal representation leads me to advise anybody reading this is 'go elsewhere' . I was very, very disappointed with the service. Very amateurish, inaccurate and poor communications.
Was this review helpful? 29 23
General Legal advice
11/07/17 - Reviewed by Anonymous
This firm proved to be the worst kind of solicitor possible for Criminal Law representation. All of the following applied during my dealings with them. Money-first mentality - They demanded up-front money from me (unethically as it finally turned out, thanks to my own investigations). Money finally and very reluctantly refunded to me up to 14 months later after payment. Misplacement/loss of documents - claimed not to have received a document I delivered by hand. Claimed to have sent letter’s that I have never received. Failed to adhere to their own Terms and Conditions. Attended Court without supporting file – which ‘had not been supplied by the office'. Only contacted witnesses within just a few days before Trial - and then only after I chased them. Despite having contact details for nearly 6 months. Requested my personal copies of important documents, with a promise to return a.s.a.p.. These were eventually demanded back by me and collected personally 13 weeks later, after numerous reminders for their return were ignored. Displayed ignorance of Legal Aid process and made their own decision that I did not qualify for it and therefore had to pay - which I did. They were WRONG. Despite paying nearly £14,000 to them I had to repeatedly press them for a receipt, which I eventually received over 1 year later, on un-headed note paper. They failed to monitor rudimentary administrative disciplines to ensure that the legal processes they assumed responsibility for were carried out in an efficient and timely manner, yet their own firm's financial cost recovery process was dealt with promptly and efficiently. They repeatedly stalled and prevaricated to cover their inefficiencies as in above item where my interests were concerned. When I demanded an immediate refund of the monies due back to me they showed no sign of acting speedily to correct their unethical demand for my money. When I did eventually get my overdue refund from them, they miscalculated, conveniently and unsurprisingly, in their favour - Something else I had to point out to them. They misinformed me, stating all original documents would be returned to me after the Trial - they were also WRONG about this. Legal Ombudsman has been notified of all of the above. This firm behaved as stated above - use this information as you think fit in your search for a suitable solicitor.
Was this review helpful? 28 22
General Legal advice
11/07/17 - Reviewed by Anonymous
My experience was the same as previous critical Solicitor reviews of this firm - too much to go into. Avoid at all costs.
Was this review helpful?
28 20
General Legal advice
11/07/17 - Reviewed by Anonymous
My experience was the same as previous critical Solicitor reviews of this firm - too much to go into. Avoid at all costs.
Was this review helpful?
26 24
General Legal advice
11/07/17 - Reviewed by Anonymous
A very bad experience dealing with this firm for criminal legal representation. Unprofessional and ignorant of court/legal aid process. Office is like a DHSS reception area. Charges are huge and not even an offer of a cup of tea/glass of water during a 3 hour meeting in a hot, stuffy, non-airconditioned dreary room. DEFINATELY NOT recommended
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25 25
General Legal advice
10/07/17 - Reviewed by Anonymous
Following my previous review of this Firm dated 25th October 2016 I have received a settlement payment made to me by this awful firm of Criminal Law Solicitors.
This payment was made after I reported my treatment to the Ombudsman.
The people who 'handled/mishandled' my case with this Firm were;-
MARILYN PITTMAN - Senior Legal Assistant
JUDITH MILLS - Partner with ultimate responsibility for my case.
Was this review helpful?
27 25
General Legal advice
05/06/17 - Reviewed by Anonymous
A very bad experience dealing with this firm for criminal legal representation. Unprofessional and ignorant of court/legal aid process. Office is like a DHSS reception area. Charges are huge and not even an offer of a cup of tea/glass of water during a 3 hour meeting in a hot, stuffy, non-airconditioned dreary room. DEFINATELY NOT recommended.
Was this review helpful?
28 22
General Legal advice
01/04/17 - Reviewed by Anonymous
Awful criminal law experience with this firm.
After referring my appalling treatment to the Legal Ombudsman I was paid £500 by the firm to partly resolve my complaint.
Overall a very stressful experience made worse by this amateurish, ignorant and inefficient firm.
Persons dealt with:- Margaret Pittman (Senior legal assistant)
Judith Mills (Senior Partner)
Was this review helpful?
28 27
Criminal
25/10/16 - Reviewed by Richard Hazzard
This firm proved to be the worst kind of solicitors possible for Criminal Law representation.
All of the following applied during my dealings with them.
Money-first mentality. - They demanded up-front money from me ( unethically as it finally turned out, thanks to my own investigations). Money finally and very reluctantly refunded to me up to 14 months later after payment.
Misplacement/loss of documents. - claimed not to have received a document I delivered by hand.
Claimed to have sent letters, that I have never received.
Failed to adhere to their own Terms and Conditions.
Attended Court without supporting file - which had not been supplied by the 'office'.
Only contacted witnesses within just a few days before Trial - and then only after I chased them. Despite having contact details for nearly 6 months.
Requested my personal copies of important documents, with a promise to return a.s.a.p.. These were eventually demanded back by me and collected personally 13 weeks later, after numerous reminders for their return were ignored.
Displayed ignorance of Legal Aid process and made their own decision that I did not qualify for it and therefore had to pay - which I did. They were WRONG.
Despite paying nearly £14,000 to them I had to repeatedly press them for a receipt, which I eventually received over 1 year later, on un-headed note paper.
They failed to monitor rudimentary administrative disciplines to ensure that the legal processes they assumed responsibility for were carried out in an efficient and timely manner,yet their own firm's financial cost recovery process was dealt with promptly and efficiently.
They repeatedly stalled and prevaricated to cover their inefficiencies as in above item where my interests were concerned.
When I demanded an immediate refund of the monies due back to me they showed no sign of acting speedily to correct their unethical demand for my money.
When I did eventually get my overdue refund from them, they miscalculated, conveniently and unsurprisingly, in their favour - Something else I had to point out to them.
They misinformed me, stating all original documents would be returned to me after the Trial - they were also WRONG about this.
Legal Ombudsman has been notified of all of the above.
This firm behaved as stated above - use this information as you think fit in your search for a suitable solicitor.
Was this review helpful?
29 27
25/01/17 - Response by Anonymous
Not a firm I would deal with ever again for criminal law representation - awful experience.
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