(38974)205 reviews (5/5) and information for Booth, Ince & Knowles Solicitors, Hyde
How to find us
105 Market Street, Hyde, Cheshire, SK14 1HL
Facilities Office has disabled access
Languages spoken Dutch, English, Flemish
6
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0Legal services at this branch
- Charities
- Commercial litigation
- Commercial property
- Company and commercial
- Conveyancing - residential
- Debt and bankruptcy - personal
- Debt recovery
- Employment
- Family - general
- Landlord and tenant - residential
- Litigation - general
- Mental health
- Neighbour disputes
- Personal injury
- Private client - Probate
- Private client - trusts
- Private client - Wills
- Tax
Filter Reviews
Conveyancing/property
17/07/25 - Reviewed by Anonymous
There’s a higher chance of me going to the moon than BIK getting a good review from me. I started conveyancing from them this April and it’s now mid July and I am nowhere closer. They ignore your emails and say they’ll respond in 3 days (but don’t) and whenever I phone to speak to my conveyancer they don’t call back or is conveniently out of office. They told me off for constantly phoning and emailing them (when I phoned TWICE). I’m a FTB so this whole process has been really stressful for me to the point I feel nauseous and they do nothing to reassure you. I only chose this firm bc they were highly recommended - my mistake I guess.
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13/08/25 - Response by Booth Ince & Knowles - Joanne Charlesworth
I am sorry to hear that you are not happy with the service provided by our firm which I am extremely surprised to hear. It is a shame you have posted an anonymous review so we don't have chance to address the issues raised with you. There is only one client I know of who was emailing the office for an update and then telephoning more than once within a short space of time on the same day for an answer to which we did have to ask that you bear with us as we will always come back to you with an update within our timescales. Unfortunately no Lawyer can immediately reply to all clients as we have to deal with enquiries in the order to which we receive them. Should you wish to contact me directly at the office I would be more than happy to discuss any issues you have with our service. Many thanks.
13/08/25 - Response by Booth Ince & Knowles - Joanne Charlesworth
I am sorry to hear that you are not happy with the service provided by our firm which I am extremely surprised to hear. It is a shame you have posted an anonymous review so we don't have chance to address the issues raised with you. There is only one client I know of who was emailing the office for an update and then telephoning more than once within a short space of time on the same day for an answer to which we did have to ask that you bear with us as we will always come back to you with an update within our timescales. Unfortunately no Lawyer can immediately reply to all clients as we have to deal with enquiries in the order to which we receive them. Should you wish to contact me directly at the office I would be more than happy to discuss any issues you have with our service. Many thanks.
Conveyancing/property
17/07/25 - Reviewed by Anonymous
There’s a higher chance of me going to the moon than BIK getting a good review from me. I started conveyancing from them this April and it’s now mid July and I am nowhere closer. They ignore your emails and say they’ll respond in 3 days (but don’t) and whenever I phone to speak to my conveyancer they don’t call back or is conveniently out of office. They told me off for constantly phoning and emailing them (when I phoned TWICE). I’m a FTB so this whole process has been really stressful for me to the point I feel nauseous and they do nothing to reassure you. I only chose this firm bc they were highly recommended - my mistake I guess.
Was this review helpful? 27 24
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