4 reviews (3/5) and information for Castle Solicitors Limited, Tipton

09/07/26 - Reviewed by Bad Service

I cannot recommend Castle Solicitors based on my family's experience. My mother was represented by the firm during criminal proceedings while suffering from severe bipolar disorder and was an exceptionally vulnerable client. The first judge at my hearing, even reprimanded them for delaying obtaining key medical information, which kept my mother in prison for over seven weeks despite having a sever mental illness.

Throughout the case, I experienced poor communication, delays in obtaining important medical evidence, and what I felt was a lack of understanding of my mother's mental health needs. There were also occasions where emails went unanswered, important information had to be chased repeatedly, and members of staff were dismissive and discourteous when my family tried to raise legitimate concerns.

After exhausting the firm's internal complaints procedure, I remained dissatisfied with the response and have referred the matter to both the Legal Ombudsman and the Solicitors Regulation Authority for independent consideration.

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09/07/26 - Reviewed by Bad Service

I cannot recommend Castle Solicitors based on my family's experience. My mother was represented by the firm during criminal proceedings while suffering from severe bipolar disorder and was an exceptionally vulnerable client. The first judge at my hearing, even reprimanded them for delaying obtaining key medical information, which kept my mother in prison for over seven weeks despite having a sever mental illness.

Throughout the case, I experienced poor communication, delays in obtaining important medical evidence, and what I felt was a lack of understanding of my mother's mental health needs. There were also occasions where emails went unanswered, important information had to be chased repeatedly, and members of staff were dismissive and discourteous when my family tried to raise legitimate concerns.

After exhausting the firm's internal complaints procedure, I remained dissatisfied with the response and have referred the matter to both the Legal Ombudsman and the Solicitors Regulation Authority for independent consideration.

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21/02/26 - Reviewed by Anonymous

I WOULD HIGHLY RECCOMEND CASTLE SOLICITORS
IM A 18 YEAR OLD INDUVIDUAL VERY HELPFULL MR ASLAM! SORTED ALL MY ISSUES OUT AS I WAS IN COSTODY FOR A STRING OFF THEFTS.

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25/02/22 - Reviewed by Caroline p

5 star service Thank you to castle solicter’s for everything. You have done for my family . . Every step of the way you have been there for us we appreciate this many thanks once again . Amazing service highly recommend castle solicters Thank you mr aslam and your team .

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