2 reviews (2/5) and information for Clarke & Son LLP, Basingstoke

30/05/26 - Reviewed by David Carpenter

I cannot begin to express our extreme dissatisfaction with Clarke & Sons.

They handled my mother's sale of her house in 2025, and I ended up complaining to the Director in regard to their glacial pace of work and her complete disregard for her elderly client's situation. Subsequently I received an apology from the Director, along with a discount on services rendered due their admission of poor service.

Fast forward to 2026, and in the hope that the previous complaint would actually effect a different result, we handed Mum's purchase of her new house to them once again. It is at this point that I should probably take full responsibility for that decision. A leopard does not change its spots and, true to that ode, exactly the same poor service, glacial responses to emails (two weeks, sometimes three) and a complete disregard to the needs of a 91 year old woman came to the fore once again.

My advice, for what its worth, is to avoid them at all costs, unless you want a long, frustrating and unnecessarily drawn out affair with little regard for professional and timely service.

Was this review helpful?  
0   3

Respond   Report abuse