19 reviews (4/5) and information for Copleys Solicitors LLP, Huntingdon

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4.0 stars average for Copleys Solicitors LLP from 19 reviews  
19 Review(s)

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28 High Street, Huntingdon, Cambridgeshire, PE29 3TH

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Facilities Office accepts Legal Aid

Languages spoken English 
Size of firm 6 solicitors


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Reviews

4.0 stars average for Copleys Solicitors LLP from 19 reviews

Based on 19 review(s)

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Summary

5 stars   13
4 stars   1
3 stars   0
2 stars   2
1 stars   3

Legal services at this branch

  • Advocacy
  • Benefits and allowances
  • Children
  • Commercial property
  • Company and commercial
  • Conveyancing - residential
  • Crime - general
  • Employment
  • Family - general
  • Landlord and tenant - residential
  • Licensing gaming and betting
  • Litigation - general
  • Neighbour disputes
  • Personal injury
  • Planning
  • Private client - Probate
  • Private client - trusts
  • Private client - Wills
  • Tax


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Copleys Solicitors LLP

Divorce

2 stars

08/04/20 - Reviewed by Anonymous

A very nice lady but too nice to deal with aggressive solicitors on the other side. I spent over £7000 when I realised that I was no further forward. I lost confidence and switched solicitor. I have since spoken to others who had the same experience, one of whom also switched. There was also no clear billing policy. You have to request and itemised bill so I had no idea what I was spending all this money on.

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10/04/20 - Response by Anonymous

Thank you for your comment. We take all feed back seriously. All the family solicitors at Copleys have over 25 years experience. They are members of Resolution, and follow the code of practice to reduce conflict and confrontation. To respond aggressively to aggressive correspondence is contrary to the said code, and often generates unnecessary costs. To progress the case, where necessary, clients are advised to apply to the court to timetable matters.. We are unclear as to why you have referred to the billing policy, for this would have been sent to you in your initial letter, with a costs estimate.

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14/04/20 - Response by Anonymous

There are other ways of dealing with aggressive solicitors than being aggressive back as my new solicitor proved.

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Copleys Solicitors LLP

Family

5 stars

08/10/19 - Reviewed by a grateful client

I do not often leave reviews but on this occasion I would like to thank the St Ives branch for being so good, understanding and highly professional throughout.
In particular, I would like to express my utmost gratitude to Paula Hamilton who provided me with her expert service of exceptionally high value. The consultation was worth every penny. The hour that I spent was packed with valuable information.
I thoroughly recommend this company to anyone who wants a personal and caring approach and professionalism in dealing with their case!
Thank you to everyone at Copleys St Ives

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08/04/20 - Response by Copleys

Thank you for your very positive and constructive review.

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Copleys Solicitors LLP

Conveyancing/property

2 stars

14/08/19 - Reviewed by Anonymous

Very slow

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08/04/20 - Response by Copleys

In your review you state that Copleys is 'very slow'. Where a client is of the view that matters are not progressing as quickly as they would like, it is always possible to bring this to the attention of the partners and/or the Practice Manager, details of which can be found on our website. We will always respond to any concerns regarding the progress of a matter that any clients may have.

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Copleys Solicitors LLP

Conveyancing/property

5 stars

18/01/19 - Reviewed by Adam

I was weary of this firm from the reviews on here, but note that the 3 bad reviews are all left by parties who did not use this firm but another firm and thus their opinion is likely based on what their own solicitor has told them. It is easy to blame others. Personally after following the recommendation of my estate agent I appointed copleys on my sale and purchase, and am so glad I did. They were really helpful, professional and consistent with the information they provided throughout the transaction. I would use them again without a doubt.

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08/04/20 - Response by Copleys

Dear Adam

We do not always get it right but it is very heartening when a client takes the time and trouble to post a positive review. Thank you.

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Copleys Solicitors LLP

Conveyancing/property

5 stars

10/12/18 - Reviewed by Stephen Brocklebank

We wanted to use a local, long standing solicitor for our conveyancing and Nikki Ashworth at Copleys St Ives was the right lady for the job. We found the process of purchasing our first time home a bit daunting at first, however our experience to exchange overall was seamless. Nikki was amazing at keeping us involved and up to date with information, legal issues and the process of buying a home. Apart from the hiccup with Barclays bank and a delay in completion, Nikki pulled out all the stops and got us moved. We would not hesitate to recommend Nikki, she is a credit to the company. Many many thanks Stephen and Brandon

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08/04/20 - Response by Copleys

Dear Stephen and Brandon

Thank you for submitting such a positive review. I am very pleased that you were looked after so well by Nikki. Kind regards.

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Copleys Solicitors LLP

General Legal advice

1 stars

24/07/18 - Reviewed by Anonymous

Copleys are acting for my buyer and have been nothing but slow! They go over the same old ground time and time again and request things at the last minute. Avoid them if you can, we sadly are victim to their incompetence and its causing us so much stress!

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14/11/19 - Response by Copleys

We note your comments. You state that we are acting for your buyer and that we have been nothing but slow; that we go over the same old ground time and time again and request things at the last minute. In response, we have a professional duty to our clients who are purchasing your property. It is always easy to blame the solicitors on the other side for not acting quickly enough but on the basis that purchasing a property is one of the largest investments most people make during their lifetime, it is better to take time get it right. If we are going over the same old ground, it may be that your own solicitor/conveyance has been slow in providing the information required.

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25/02/20 - Response by Anonymous

"It is better to take time get it right"

:-/

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Copleys Solicitors LLP

Conveyancing/property

5 stars

18/07/18 - Reviewed by Lucy

After experiencing really bad issues with several local bulk conveyancing firms who's quotes appear cheaper on first glance, but actually work out double those of a high street solicitor with all the hidden charges, we decided to use Copleys a high street firm. Not only did they end up cheaper, the advice was second to none and taught us that when using conveyancing firms you really don't get half the information you should. Copleys were very clear, informative and helpful thought the speedy transaction. Wouldn't hesitate to use their st Ives office again.

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08/04/20 - Response by Copleys

Dear Lucy

Very many thanks for posting such a positive review. The firm is extremely pleased that we were able to assist. Thank you.

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Copleys Solicitors LLP

Employment law

5 stars

19/03/18 - Reviewed by Anonymous

Clear, concise, expert advise - very much appreciated

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Copleys Solicitors LLP

Conveyancing/property

1 stars

05/10/17 - Reviewed by Anonymous

Copleys are representing the seller not me directly but their communication with our solicitor is awful, they're slow at requesting any information and on 4 occasions we've had to go via the estate agent and the seller herself to get the information required to progress the process. Always really evasive with their communications when they finally do respond and have caused us on multiple occasions to threaten to pull out of the purchase just to get a response. Could make the whole process smoother with basic communication skills or informing our solicitor of the situation rather than ignoring emails and phone calls.

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08/04/20 - Response by Anonymous

We are disappointed that you have experienced difficulties in this matter. Unless our Practice Manager is notified of these difficulties and able to investigate, it is not possible to put matters right. Any expression of dissatisfaction is acted upon by the firm.

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08/04/20 - Response by Copleys

We are disappointed that you have experienced difficulties in this matter. Unless our Practice Manager is notified of these difficulties and able to investigate, it is not possible to put matters right. Any expression of dissatisfaction is acted upon by the firm.

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Copleys Solicitors LLP

Conveyancing/property

5 stars

13/04/17 - Reviewed by Danielle

Excellent, professional service received from Nikki Ashworth - she caught many small issues and handled them quickly. We can't possibly recommend them enough. They may not be the cheapest but they are certainly very thorough and efficient and worth every £.

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Copleys Solicitors LLP

Conveyancing/property

4 stars

03/04/17 - Reviewed by Wayne

Bit more pricey than online conveyances but handled a difficult purchase well

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08/04/20 - Response by Copleys

Thank you for your constructive review of the firm's service.

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Copleys Solicitors LLP

Conveyancing/property

5 stars

06/06/16 - Reviewed by Tracey

Good, will use next time

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Copleys Solicitors LLP

Conveyancing/property

5 stars

19/07/15 - Reviewed by Anonymous

Smooth transaction, helpful and approachable staff. Will certainly use again and recommend to friends

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Copleys Solicitors LLP

Conveyancing/property

5 stars

19/07/15 - Reviewed by Anonymous

Smooth transaction, helpful and approachable staff. Will certainly use again and recommend to friends

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Copleys Solicitors LLP

Conveyancing/property

5 stars

08/05/15 - Reviewed by Anonymous

Fantastic service and value for money. Obtained various quotes from other solicitors and copleys by far the most reasonable. Really guided me through the process, returning all calls and emails the same day. Very polite and helpful all the way through. Would highly recommend.

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Copleys Solicitors LLP

Conveyancing/property

1 stars

17/04/14 - Reviewed by Anonymous

I would not recommend these solicitors, very slow process they don't answer emails or return phone calls. Expensive and not worth my hard earned money my house sale took over 5 months!!! Terrible service

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29/11/19 - Response by Copleys Solicitors LLP

It is always disappointing to read on an online review that a client has been dissatisfied by the service provided by the firm. However, at the conclusion of each matter, clients are sent a feedback questionnaire in which they can raise issues. Any issues raised are acted upon and the client notified. Unfortunately, not all property purchases are straightforward, and delays can occur. Any dissatisfaction is acted upon if the firm is notified of it.

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Copleys Solicitors LLP

Conveyancing/property

5 stars

02/08/13 - Reviewed by Anonymous

Friendly, professional, very experience and no problems whatsoever. Would recommend

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Copleys Solicitors LLP

Family

5 stars

26/07/11 - Reviewed by Anonymous

Friendly, Considerate and experienced

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Copleys Solicitors LLP

Conveyancing/property

5 stars

18/05/10 - Reviewed by Anonymous

Would recommend

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