(37148)
(7670)20 reviews (4/5) and information for Copleys Solicitors LLP, Huntingdon
How to find us
28 High Street, Huntingdon, Cambridgeshire, PE29 3TH
Other branches
Facilities Office accepts Legal Aid
Languages spoken English
Size of firm 6 solicitors
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1
0Legal services at this branch
- Advocacy
- Benefits and allowances
- Children
- Commercial property
- Company and commercial
- Conveyancing - residential
- Crime - general
- Employment
- Family - general
- Landlord and tenant - residential
- Licensing gaming and betting
- Litigation - general
- Neighbour disputes
- Personal injury
- Planning
- Private client - Probate
- Private client - trusts
- Private client - Wills
- Tax
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Divorce
08/04/20 - Reviewed by Anonymous
A very nice lady but too nice to deal with aggressive solicitors on the other side. I spent over £7000 when I realised that I was no further forward. I lost confidence and switched solicitor. I have since spoken to others who had the same experience, one of whom also switched. There was also no clear billing policy. You have to request and itemised bill so I had no idea what I was spending all this money on.
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10/04/20 - Response by Anonymous
Thank you for your comment. We take all feed back seriously. All the family solicitors at Copleys have over 25 years experience. They are members of Resolution, and follow the code of practice to reduce conflict and confrontation. To respond aggressively to aggressive correspondence is contrary to the said code, and often generates unnecessary costs. To progress the case, where necessary, clients are advised to apply to the court to timetable matters.. We are unclear as to why you have referred to the billing policy, for this would have been sent to you in your initial letter, with a costs estimate.
14/04/20 - Response by Anonymous
There are other ways of dealing with aggressive solicitors than being aggressive back as my new solicitor proved.
24/12/20 - Response by S. Fisher
They've lost most of their good staff over the past few years. There's just a rump left of their worst and/or least experienced people .
22/01/21 - Response by Copleys
It is true that older members of staff have retired from the firm, and that we have recruited new and younger members of staff. However, we would dispute that they or those solicitors who have been with the firm for some time are what is pejoratively referred to as the 'rump' in the review. They are hard working, enthusiastic and up-to-date with changes in the law that occur together with the enormous changes imposed on solicitors by the government. Should any of our clients have complaints about our service, they need only invoke our complaints procedure, which is a regulatory requirement.
05/09/24 - Response by Rose
Thank you..who did you switch to for others to know.
Conveyancing/property
14/08/19 - Reviewed by Anonymous
Very slow
Was this review helpful? 73 56
08/04/20 - Response by Copleys
In your review you state that Copleys is 'very slow'. Where a client is of the view that matters are not progressing as quickly as they would like, it is always possible to bring this to the attention of the partners and/or the Practice Manager, details of which can be found on our website. We will always respond to any concerns regarding the progress of a matter that any clients may have.
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