2 reviews (1/5) and information for David Ebert LLP, Southampton
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44 High Street, West End, Southampton, Hampshire, SO30 3DR
Languages spoken English
Size of firm 3 solicitors
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Summary
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Legal services at this branch
- Commercial property
- Conveyancing - residential
- Family - general
- Private client - Probate
- Private client - Wills
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Conveyancing/property
01/02/21 - Reviewed by Anonymous
We've never come across a firm that gives such poor service & doesn't seem to care about clients.
The actual staff member who was dealing with our move did her best under trying circumstances. To avoid postal issues we drove several times to Hedge End to hand deliver paperwork but this was never passed on & we would get an email asking us to return items that had been delivered days before. Telephone messages similarly didn't get passed on.
We've recently discovered that paperwork was not submitted correctly to land registry & we had to chase up to ensure that this was done. The staff member we dealt with has left, apparently feeling the same frustrations as we did, over the company attitude to it's clients & staff. Nobody bothered to keep an eye on her emails so queries from our purchasers solicitor just got ignored.
Did we get an apology? of course not.
The service received has been very unprofessional & certainly not what we expected for the money paid.
Conveyancing/property
21/12/20 - Reviewed by Bronte
I would strongly advise against using these solicitors.
I had one phone call in the entire SEVEN weeks that I had opened a case and I was contacting them. The solicitor confused my case completely when I finally got hold of her. My case was never progressed or worked upon in these 7 weeks and I have now been asking for a further four weeks for an update on my case, however, I have received NO CONTACT from them.
My house fell through and I received no contact or response to the four emails where I was stating this news to them. I then raised a complaint and they then try to claim that they were “letting me know” that my house fell through despite myself telling them four times during the week!
Please do not use this service. I would hate for anybody to experience what I have experienced with them. I am now going for advice against them to help me get my case which I paid £300 for. AVOID!
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