25 reviews (4/5) and information for Express Solicitors, Manchester

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4.0 stars average for Express Solicitors from 25 reviews  
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Resolution House, 317-319 Palatine Road, Manchester, Greater Manchester, M22 4HH


Languages spoken English 
Size of firm 3 solicitors


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4.0 stars average for Express Solicitors from 25 reviews

Based on 25 review(s)

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Legal services at this branch

  • Advocacy
  • Consumer
  • Employment
  • Litigation - general
  • Personal injury
  • Professional negligence


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Express Solicitors

General Legal advice

1 stars

03/04/20 - Reviewed by Anonymous

This company is scam. Do not use this company at all. Last year I have received a call that if I had any accident. As everyone knows that's people receive calls randomly if they had any accidents in past few weeks. Most of the time people who have no accidents receive the calls as well. I had a small accident when I was in the cab that's all I dont know how they got my number or the cab company gave my details to them as when I booked the cab they took my mobile number. Later on I received a call from express solicitor. I was very busy at my job. They were keep sending me the letter and emails saying no win no fee. Recently I told them that I dont want anything from them so plz if they can stop calling me or sending me the letter as life is very painful due to coronavirus. I am losing my job and the household income is zero to non but the lady who was on the phone get angry that I have to pay them around £250 because they were chasing me. First of all I did not asked them to chase me. People received un wanted sales letters from every where. Some of them want to clean the windows, some of them wanted to clean the garden and price ide cleaning services. They drop the letters and send the emails to u. It does not mean that we have to pay them for the letters they are sending us. Today I received a letter in the email below. I will be taking this letter to the police as they are harassing me. The lady said to me on the phone that when they call me last year they open the file for me that's why I have to pay. I asked them if they have any written document if I have signed anything and they said nothing. I am not happy at all with them and the way they are harassing me. I saw so many reviews like this that they do with other people. Also even u win the claim they take 40 to 70 percent with them. They took many years to clear the claim. It's too time consuming in this fast world. In current coronavirus situation where companies are closing down and people are losing jobs they are asking me to pay them for services I never asked them to give me. It's a wrong company and an open scam. I dont k how why UK govt allow these companies to work here. Plz authorities check for this company and do proper investigation against them and protect vulnerable people.

YOUR LEGAL COSTS BILL

Dear

Your accident on 22nd February 2019

You have now breached the ‘no win no fee’ agreement you entered into and we are no longer able to continue with your claim.

We now await payment in the sum of £292.50 representing your legal costs, disbursements and VAT within 14 days. A bill is attached with relevant invoices. Should you fail to provide payment for the above amount by 16th April 2020 we will commence enforcement proceedings against you for the amount owed.

We trust that will not be necessary, and look forward to hearing from you by return.

Yours sincerely

Express Solicitors

Enc.
Private Client Bill

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Express Solicitors

Personal injury

5 stars

20/12/19 - Reviewed by Anonymous

Was very pleased start to finish with the solicitor I had to deal with my claim and I would recommend express solicitors to my friends or family and I would use them again for anything in the future.

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03/01/20 - Response by Leanne Rowley

Thank you for the great review. We try our best to give great customer service.

Leanne Rowley
Client Care Partner

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Express Solicitors

Personal injury

5 stars

26/11/19 - Reviewed by Paul Johnstone

They were fantastic.

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03/01/20 - Response by Leanne Rowley

Thank you for the 5* review

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Express Solicitors

Personal injury

5 stars

01/10/19 - Reviewed by Paul Becker

Fantastic firm. Nothing was too much effort. I got justice and enough money so I don’t need to carry on working. I cannot thank them enough.

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03/01/20 - Response by Leanne Rowley

Thank you for leaving such a great review. We value what our clients think, and it helps other potential clients to choose the right firm for them.
If you never need us again then please just give us a call 01619044660
Leanne Rowley
Client Care Partner

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Express Solicitors

General Legal advice

5 stars

13/09/19 - Reviewed by Andrea Frost

Fantastic firm. Three other Solicitors turned us down But Express took the case on and won. Justice was served. I got my compensation. Yes They took a percentage but they worked very hard for the money they goy. I would recommend them to anyone who has had an accident.

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03/01/20 - Response by Leanne Rowley

Thank you for taking the time to leave us such a great review. Hopefully others will read the review and choose Express Solicitors. Thank you for helping them make the right choice.
If you or any of your friends and family ever need us again the please give us a call 01619044660

Leanne Rowley
Client Care Partner

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Express Solicitors

Personal injury

1 stars

11/09/19 - Reviewed by Anonymous

If I was you I would find a better company.because once you have signed with them they have got you for as long as they like and don't even care.i wouldn't even give one star

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03/01/20 - Response by Leanne Rowley

I'm sorry you feel this way. I am happy to discuss your issues and see if we can sort them out. Please feel free to contact me

Leanne Rowley
Client Care Partner
01619044660

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23/03/20 - Response by Anonymous

No thanks cant be bothered to waist my time with you lot anymore

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Express Solicitors

Personal injury

5 stars

31/07/19 - Reviewed by Paul Jones

Fantastic company. Great service. Helped me when no one else would take on the case.

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Express Solicitors

General Legal advice

4 stars

26/07/19 - Reviewed by Anonymous

Service very good although seemed alot of charges.

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Express Solicitors

Personal injury

1 stars

21/05/19 - Reviewed by MR DAVID LOWE

I was awarded £3700 and recieved £2280 I've reviewed express Solicitors in full if you look on the their website. People need to know about this company

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Express Solicitors

Medical negligence

5 stars

17/05/19 - Reviewed by Anonymous

Brilliant service throughout the case and always available to speak to when required!
I would recommend express solicitors to other.

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Express Solicitors

Personal injury

1 stars

22/11/18 - Reviewed by Mark gray

Do not use. Took 6 years 6 months to get my claim to court. Then I believe vital evidence was either lost or not delivered on time in line with court timetable. I believe corruption in my case. Due to judge believing defendants medical experts who were proven , in the dock under oath, to have falsified and doctored reports to favour defendants. Wouldn't recommend at all, I just read Glassdoor reviews of employees of this firm who state, as I believe , business is only driven by the debt it has to RBS bank, so client care is non existent. Also claims that senior partners shout and bully. This only strengthened my belief in corruption. Check out my other reviews on trust pilot.

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17/05/19 - Response by Leanne Rowley

Mr Gray

I am sorry that you are not satisfied with the outcome of your claim.

I understand that your solicitor, Mr Craig Phillips has explained the reasons as to why the judge came to the conclusion he did however there appears to be some misconceptions and you have raised a number of points which I would like to discuss with you further via the appropriate forum.

I would be grateful if you could contact Mr Phillips or myself at a convenient time on 01619044660

Leanne Rowley
Client Care Partner

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Express Solicitors

General Legal advice

3 stars

16/11/18 - Reviewed by Jane Cash

It’s taken 6 years to get to the end of this case. I have lived every single up and down. Doctors who didn’t believe me the Hospital that lost my records and then found them but missing key information. The pain and suffering of not being able to work or play with my grandchildren as taken a huge toll on my life. From going into hospital for what was supposed to be a simple procedure to spending 6 weeks in Hospital and the next 6 years trying to prove that they messed up. So glad its over and I can start and live my life. Express and Ben were great but why does everything have to take so long.

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Express Solicitors

General Legal advice

5 stars

08/11/18 - Reviewed by Mohamod Avlabari

More than happy. I had two different Solicitors but they got a great result in the end.

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Express Solicitors

Personal injury

4 stars

02/11/18 - Reviewed by James Maxwell

A good result that will help me get back on my feet. I am glad its all over after 4 years of pain and being made out to be a liar by the insurance company. I got my day in court and the judge believed me. That was almost as good as getting the money.

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Express Solicitors

Personal injury

5 stars

01/11/18 - Reviewed by Andy Fulbright

They took my case when 2 other Solicitors said I had no case. Did a grand job and got me compensation for my fall in Sainsbury’s.

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Express Solicitors

General Legal advice

5 stars

30/10/18 - Reviewed by Sarah Beech

Express were just fantastic. They were always there when I needed them.

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Express Solicitors

Personal injury

5 stars

15/10/18 - Reviewed by Matt

I was recommended to this company by a friend, I am glad he did as I could not be happier with the service I received! The claim took nearly 2 years but they were always keeping me up to date so I can not ask much more and they won the case and got me what I deserved!

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Express Solicitors

Personal injury

5 stars

24/09/18 - Reviewed by Anonymous

This service was very helpful the team were great in explain it everything and talking you through the process throughly. I was very happy with the service I received.

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Express Solicitors

Personal injury

5 stars

27/06/18 - Reviewed by Anonymous

Great service great result.

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Express Solicitors

Personal injury

2 stars

11/05/18 - Reviewed by N1ck B

First and only experience which became mind numbing at times. Dropped the ball from the outset failing to secure, or at least advise on, medical evidence, then siting this as a reason why the award was less than expected many months later when the injury had healed ! I WOULDNT USE AGAIN NOR RECOMMEND ANYONE DO SO.

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Compiled from data from the Solicitors Regulation Authority website

21/03/17

Source: https://www.sra.org.uk/consumers/solicitor-check/354929.article?Decision=2017-03-21

Outcome: Regulatory settlement agreement
This outcome was reached by SRA decision.

Decision details
Daniel Slade, solicitor, agrees to the following outcome to the investigation of his conduct by the Solicitors Regulation Authority (SRA):

(a) he is rebuked.
(b) he is fined ?1000.00.
(c) to the publication of this agreement.
(d) will pay the costs of the investigation of ?300.00.
Reasons/basis
On 08 December 2015, Mr Slade was convicted of driving with excess alcohol.

The sentence was:

(a) disqualification from driving for 40 months.
(b) a fine of ?3000.00.
Mr Slade was also ordered to pay:

(a) a victim surcharge of ?120.00.
(b) costs of ?85.00.
(c) a criminal courts charge of ?150.00.
Admissions
Mr Slade makes the following admissions which the SRA accepts:

That by virtue of his conviction for driving with excess alcohol he has failed to uphold the rule of law in breach of Principle 1 of the SRA Principles 2011.
Why the agreed outcome is appropriate
The SRA considers that the agreed outcome is appropriate as the conditions in rule 3.1 of the SRA Disciplinary Rules 2011 are met, in that:

(a) the conduct was deliberate or reckless.
(b) the agreed outcome is a proportionate outcome in the public interest.
(c) the conduct was neither trivial nor justifiably inadvertent.
In deciding that the agreed outcome is proportionate, the SRA has taken into account the admission made by Mr Slade and mitigation which he has put forward relating to difficult personal circumstances.

The amount of the fine takes into account all relevant circumstances, including those set out in Appendix 1 to the SRA Disciplinary Procedure Rules 2011.

The SRA considers it appropriate that this agreement is published in the interests of transparency in the regulatory and disciplinary process.

Acting in a way which is inconsistent with this Agreement
Mr Slade agrees that he will not act in any way which is inconsistent with this agreement such as, for example, by denying the admissions made in this agreement.

If Mr Slade acts in a way which is inconsistent with this agreement, the conduct which is subject to this agreement may be subject to further consideration by the SRA. That may result in a disciplinary sanction or a referral to the Solicitors Disciplinary Tribunal on the original facts and allegations. Acting in a way which is inconsistent with this agreement may also constitute a separate breach of Principles 2, 6 and 7 of the SRA Principles 2011.

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25/03/20 - Response by Anonymous

If I had known this I wouldn't of used them I hate drink drivers after a family member was killed by one

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Express Solicitors

Personal injury

1 stars

04/02/17 - Reviewed by Steve

Lost documents, un checked statements. 1st solicitor vanished, 1st barrister vanished. Then new barrister tried to talk me into walking away half way through court.

Lost case due to poor service and will be taking this to legal ombudsman.

They had over 3 years to prepare for this and the defence solicitor just picked my case to pieces as it was put together with no care and professionalism.

Would highly recommend you stay away from this firm.

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23/03/20 - Response by Anonymous

Yes i have had this to once they got you that's it they just drag it out

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Express Solicitors

General Legal advice

2 stars

16/07/13 - Reviewed by Simon Biggs

Very slow

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Express Solicitors

Personal injury

5 stars

14/09/12 - Reviewed by Phil Holley

They refered to my recent telephone conversation with Lesley Toro in their New Client Team.
They have considered the details of the assault that I have described to them and the possibility of an application to the Criminal Injuries Compensation Authority (CICA). Unfortunately on this occasion they will not be able to represent me. This is because my claim does not fall within the type of CICA work that they are currently taking on.
Further details of this claim can be found at: http://philsblog.googlmail.co.uk

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Express Solicitors

Personal injury

5 stars

04/03/12 - Reviewed by Anonymous

I was more than satisfied with the service, very satisfied indeed. From the beginning till the end the promptness of everything concerned was very good indeed. My case was all done and compensation in 5 months. Now I know why they call it Express Solicitors. I would not hesitate in recommending you to anyone else. Thanks for a great service.

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