2 reviews (1/5) and information for Freeman Johnson, Darlington

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1.0 stars average for Freeman Johnson from 2 reviews  
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Accreditations

The Law Society Accredited - Children LawThe Law Society Accredited - Clinical NegligenceThe Law Society Accredited - Criminal LitigationThe Law Society Accredited - Personal InjuryLexcel Legal Practice Quality MarkThe Law Society Accredited - Conveyancing Quality

How to find us

11 Victoria Road, Darlington, County Durham, DL1 5SP

Other branches


Facilities Office accepts Legal Aid

Languages spoken English, French, German, Spanish 
Size of firm 6 solicitors


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Reviews

1.0 stars average for Freeman Johnson from 2 reviews

Based on 2 review(s)

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Summary

5 stars   0
4 stars   0
3 stars   0
2 stars   0
1 stars   2

Legal services at this branch

  • Clinical negligence
  • Commercial litigation
  • Commercial property
  • Company and commercial
  • Consumer
  • Conveyancing - residential
  • Crime - general
  • Employment
  • Family - general
  • Landlord and tenant - residential
  • Litigation - general
  • Neighbour disputes
  • Personal injury
  • Private client - Probate
  • Private client - trusts
  • Private client - Wills
  • Tax


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Freeman Johnson

General Legal advice

1 stars

22/10/20 - Reviewed by Anonymous

I called up requesting some information regarding employment law, to be met with the most abhorrent treatment from the receptionist. She was painfully blunt when I was asking about procedures and to top it off, informed me I was probably unlikely to be able to afford the fee?! I had spoken to her for less than one minute, she asked no questions regarding financial situations, yet came to a conclusion I would be unable to pay for the services! I was speechless towards the end of the call and half believed it was some kind of TV set up because she was so rude. Unbelievable. I hope none of your previous clients have had to deal with this awful woman like I did.

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11/05/21 - Response by Anonymous

We are not clear whether this is an actual client or is fictitious as we have no knowledge of such a person making a complaint or raising a grievance. Financial circumstances would not be discussed by a receptionist who knows nothing about a case. Most cases that are accepted would be on a 'no win no fee' contingency basis. This would be discussed with the solicitor before assessing prospects of success.This suggests that this 'review' is fictitious as there was no discussion with a solicitor which would be unusual. Our receptionists do not risk assess any cases - they have neither the time not the knowledge. Their role is to refer the call to a solicitor.

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Freeman Johnson

Conveyancing/property

1 stars

17/10/20 - Reviewed by Anonymous

This firm, despite having eight days' notice of the proposed completion date, failed to obtain a redemption statement on the seller's mortgage for completion.

As a former property lawyer, I am well aware that this should have been chased prior to the proposed completion date. It seemingly was not. As a result, the proposed completion was delayed. I see, judging by other poor, recent reviews, that I am not the first to fall victim to what is seemingly a lack of urgency and/or professionalism.

Granted, it may be nothing more than a simple bricks and mortar transaction to Freeman Johnson but, more than bricks and mortar, people's lives are affected and they would be best advised to remember that.

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