7 reviews (2/5) and information for Gowlings Solicitors Limited, 13 Lune Street, Preston

25/04/26 - Reviewed by Disappointed Cuatomer

I've been waiting almost 2 years to write this review, as I wanted to make sure the conveyancing case is finally closed and confirmed.

Please read it all. I usually write only positive reviews, because I understand that sometimes things can go wrong. But this is not the case here.

What can I say about ? AVOID AT ABSOLUTELY ANY COST – ESPECIALLY JONATHAN!!

I didn't have a single positive interaction with them. It started with delays in the buying process, which pushed the whole transaction back by a few weeks. The reason for that was the case being moved between different case handlers who clearly did not communicate with each other. I had to explain everything again and again from the beginning.

They were not able to send a simple email confirming acceptance of the offer to the estate agency, despite plenty of emails, calls and even a few visits to the office. Because of that, the other side could not issue their documents, which directly caused further delays.

Jonathan W. is the most unprofessional and incompetent worker I have ever dealt with. He ignored my issues and concerns, was not able to give me any clear answers or guidance, and failed to handle basic communication properly. He could not write appropriate emails to the other side and also failed to prepare and send me the Land Registry letter.

I contacted them again recently, around 1.5 years after I moved in, only to be told that the original letter had been posted to me in October 2025. As confirmation, I received a letter written and signed by Jonathan confirming the end of the process — but the date on the letter was 23.04.2026, not October 2025.

This means I never received the original documentation from Land Registry, and Gowlings failed to complete this properly.

You're paying them a horrendous amount of money and you're left on your own. It is hard to understand how this company has such good reviews.

I am not here to theorise — I am here for facts. And the facts are simple: Gowlings failed at every single stage of my conveyancing process. Before the transaction, during it (causing delays due to basic actions not being completed), and after completion.

I would probably never have received my Land Registry documentation if I had not chased them again myself.

Was this review helpful?  
3   1

Respond   Report abuse

10/06/22 - Reviewed by Anonymous

Slow slow slow avoid if possible
Bad customer service
Dates promised but never kept
Conveyancing manager is particularly bad
Would not recommend

Was this review helpful?  
103   71

Respond   Report abuse

22/12/21 - Reviewed by Anonymous

Avoid at all costs, cowboy firm. Search Dowson Billington and Gowlings Solicitors on the SRA website for all the information you need.

Was this review helpful?  
97   66

Respond   Report abuse

16/10/20 - Reviewed by Ali Eastham

I'd give these cowboys zero if I could. My case with Charles McDonald still hasn't been completed, I've chased up, made formal complaints, made complaints to the Law Society, made complaints to the Andrew Seddon the Director of Gowlings, phoned up daily ... they are just not interested. Choose anyone else, anyone else has to be better. If you have to use them, don’t pay them until they have done all the work !

Was this review helpful?  
92   80

Respond   Report abuse

27/12/19 - Reviewed by Anonymous

Definitely would not recommend this unprofessional firm. Over 2 years & still waiting for a simple freehold purchase to be completed even after full payment taken from outset. Solicitor/owner of firm lies & does not respond to countless messages left for update, & fobs clients off acting as though they are doing client a favour when they have been paid for a service. Coincidentally he has now taken early retirement during disciplinary hearing by SRA which would have led to him rightly being struck off for dishonesty & acting unprofessionally on previous cases. Extremely unprofessional & laid back attitude from many of the solicitors at this firm. Avoid at all costs!

Was this review helpful?  
108   87

Respond   Report abuse