13 reviews (3/5) and information for Heald Nickinson, Camberley

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3.5 stars average for Heald Nickinson from 13 reviews  
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Accreditations

The Law Society Accredited - Children LawThe Law Society Accredited - Conveyancing Quality

How to find us

Lansdowne House, Knoll Road, Camberley, Surrey, GU15 3SY


Facilities Office accepts Legal Aid

Languages spoken English, French, German, Greek, Hindi, Punjabi, Spanish, Urdu, Welsh 
Size of firm 15 solicitors


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Reviews

3.5 stars average for Heald Nickinson from 13 reviews

Based on 13 review(s)

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Summary

5 stars   6
4 stars   0
3 stars   0
2 stars   0
1 stars   5

Legal services at this branch

  • Advocacy
  • Children
  • Clinical negligence
  • Commercial litigation
  • Commercial property
  • Company and commercial
  • Conveyancing - residential
  • Debt and bankruptcy - personal
  • Debt recovery
  • Employment
  • European Community law
  • Family - general
  • Insolvency and restructuring - business
  • Intellectual property
  • Landlord and tenant - residential
  • Licensing gaming and betting
  • Litigation - general
  • Neighbour disputes
  • Personal injury
  • Private client - Probate
  • Private client - Wills
  • Professional negligence


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Heald Nickinson

Conveyancing/property

1 stars

08/10/19 - Reviewed by Anonymous

I would never have expected to receive such appalling service from a company who is recommended by developers. There is zero communication from the very beginning, it would take over a week to get a response to any emails. My calls would not get answered and even when I requested a call back I would never receive one, the stress of just trying to get hold of someone to speak to made the entire headache of trying to purchase a property a complete nightmare. The receptionist was consistently rude whenever you tried to get through to someone and there was a distinct feeling of constantly speaking with people who don't want to help you and would rather not have the extra work to do. I would never ever recommend this firm to anyone looking to find support and guidance in a matter that is important to you because you will not receive it.

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Heald Nickinson

Conveyancing/property

5 stars

06/09/18 - Reviewed by K Walter

I used this firm to buy a new build investment property and was extremely impressed with Luke Roberts the solicitor handling my case. He was always available and helped me exchange within a very tight developer imposed timeframe. Would defintely use again.

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Heald Nickinson

Conveyancing/property

1 stars

03/08/18 - Reviewed by Anonymous

If i could give 0 stars, I would. Luke Roberts is possibly one of the rudest people I have ever encountered. I am honestly baffled that he is still in a job. I called to obtain an update on an ongoing matter, and all I received was verbal abuse and pure rudeness- extremely unprofessional. Definitely WOULD NOT recommend.

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Compiled from data from the Legal Ombudsman website

20/07/18

Outcome: Failure to advise, Failure to reply
To pay compensation for emotional impact and/or disruption caused

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Compiled from data from the Legal Ombudsman website

20/07/18

Outcome: Failure to advise, Failure to reply
To pay compensation for emotional impact and/or disruption caused

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Heald Nickinson

Conveyancing/property

5 stars

14/05/18 - Reviewed by SME in London

This company handled legal matters for the renewal of a commercial lease.

Good and timely responses. Will recommend.

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Heald Nickinson

General Legal advice

5 stars

11/04/18 - Reviewed by Farah

Excellent service from Gendy Thomas throughout 25 years of using Heald Nickinson. Good value. Have been using this firm for house purchases, divorce and wills and can not fault them. Always recommend them.

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Heald Nickinson

Conveyancing/property

5 stars

17/11/17 - Reviewed by Daniel Mallin

Exceptional service from Charlotte once again very efficient and helpful, in addition Matthew took great care of me at short notice whilst all being handled perfectly.

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Heald Nickinson

Conveyancing/property

5 stars

28/06/17 - Reviewed by James S

Used them twice, will use again.

I first used this company for the legal side of of an office fit out in central London, under referral from my brother. I had a good experience with this solicitors - no complaints, so I used them for the purchase of my first home.

I have a busy day job as I can imagine all good solicitors do, so naturally we'd have the odd afternoon playing phone tag trying to get hold of one another, but nothing that stalled my process or delayed the purchase of my home at any stage. As this was the purchase of my first place I had a lot of questions along the way and all were answered in simplistic terms.

I will be using this firm again.

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Heald Nickinson

Conveyancing/property

1 stars

04/08/16 - Reviewed by RB

I found the whole process with the firm particualrly tortuous. They deal with clients as if the are working "pro bono" rather than for paying clients. Poor communication, no updates unless you constantly chase and very quick to blame other parties for intransigence.

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Heald Nickinson

Conveyancing/property

1 stars

01/08/16 - Reviewed by Anonymous

Don't use this solicitors! They were incredibly unhelpful and rude throughout the whole process of buying our first property. We were continually chasing them, they missed important discrepancies in documents and in some incidences lied about not receiving documents to avoid doing the work. Every phone call or email we had with them was rushed and rude and we never had any confidence in what they were doing. They are not cheap so we expected a much higher standard of service than we received.

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Heald Nickinson

Conveyancing/property

1 stars

04/03/15 - Reviewed by Anonymous

I work within financial services and often deal with solicitors and I must say this by far is the worst company I have dealt with. In particular a solicitor Luke Roberts, you are constantly chasing him to get an update and he is unable to stick to any deadlines he has given. In my opinion for the price you pay you do not get the service that is promised. He was not helpful at all in the purchase of my property more of an issue than help.

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Heald Nickinson

Conveyancing/property

5 stars

12/04/11 - Reviewed by Guy P

Heald Nickinson sorted out our lease, recovered an unpaid debt and gave some really good service, which was professional & reliable.

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