15 reviews (3/5) and information for Hegarty (Peterborough) Limited, Peterborough

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3.0 stars average for Hegarty (Peterborough) Limited from 15 reviews  
15 Review(s)

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48 Broadway, Peterborough, Cambridgeshire, PE1 1YW


Languages spoken English 
Size of firm 9 solicitors


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Reviews

3.0 stars average for Hegarty (Peterborough) Limited from 15 reviews

Based on 15 review(s)

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Summary

5 stars   5
4 stars   0
3 stars   0
2 stars   0
1 stars   8

Legal services at this branch

  • Commercial litigation
  • Commercial property
  • Company and commercial
  • Construction
  • Consumer
  • Conveyancing - residential
  • Employment
  • Insolvency and restructuring - business
  • Landlord and tenant - residential
  • Litigation - general
  • Mergers and acquisitions
  • Personal injury
  • Private client - Probate
  • Private client - trusts
  • Private client - Wills
  • Professional negligence
  • Tax


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Hegarty (Peterborough) Limited

Family

1 stars

30/04/20 - Reviewed by Donatas Cechavicius

PLEASE MAKE SURE YOU AVOID THIS COMPANY AT ALL COSTS IF YOU FEEL SORRY FOR YOUR SELF, FAMILY AND OTHERS ARROUND YOU.

I had court case which is now finished for almost 2 years, however it could of ended in worst case scenario 10 months, however every single time solicitor Lesley Knight had instructions to follow certain decisions by myself as a client she always turns arround all instructions into something that would cause court case to be extended and then you end up paying more fees.

they also without you knowing dispense your payments into all bills together and then charge you fees for biils that has been there the longest. so for example i had bill back in 2018 and even though i paid 3x more of that bill invoice already ( bare in mind each invoice have their own numbers and thats what you expect to be paid if you making payments) however they disperse your payment where they want from your total so making your previous bill go over 6,10 or 12 months since and fees increase.

let alone solicitors asked for £2000 deposit and then estimate of my court case went from 2000 to £12000+

then they send you outdated bills and you have to do the run arround to make sure they log your payments.

they do not stand for you they stand against you and do minimal job to make sure court takes place as long as they can expecially if you paying out of your own pocket.

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Hegarty (Peterborough) Limited

Conveyancing/property

1 stars

09/01/20 - Reviewed by Danielle Massey

This firm is a total disgrace. I am currently buying a property and Hegartys are the sellers solicitors. There is no chain AT ALL involved in this sale - we are SIX MONTHS down the line and still have not reached exchange. This is due to Hegartys lack of communication and knowledge. They have denied my solicitor access to documents and information which has stopped us from reaching exchange. They have not replied to emails from the 5 SEPTEMBER (it is now the 9th Jan). My solicitor, who is fantastic, Sheila Gaspar @ Austin Edwards, has said she has NEVER dealt with another solicitors so incompetent of their job in her entire career. It is unfortunate that I cannot report them to the Obudsman as I am not their client, but if I could I would.
AVOID AT ALL COSTS.

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10/01/20 - Response by Hegarty Solicitors

We are sorry to hear you are not happy with the progress of your transaction, however, unfortunately as you are not our client we are unable to discuss issues directly with you, which I believe a member of our team has already advised you. We have been in contact with your solicitor, however it seems there are some communication issues. We will again be in contact with your solicitor today, so we would advise you to contact your solicitor later today for a full update. We always strive to ensure transactions complete as quickly as possible, however if issues arise that are outside of our control we always ensure our clients are kept informed about the progress of their transaction and how this might impact timescales.

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Hegarty (Peterborough) Limited

Conveyancing/property

1 stars

25/09/19 - Reviewed by LP

TERRIBLE. Hegarty worked with Connells estate agent for conveyancing service and I took on the recommendation thinking the process will be easier and all documentation will be a one stop shop.
HUGE MISTAKE. Turned out both Connells and Hegarty are both radio silence when comes to answering client's questions for weeks! I am left in limbo on how to proceed on for the sale of my property. I also realised the hard way that Hegarty is charging on average £300 more compared to other conveyancing service providers i researched online after I signed the contract with them. Did Connells take a huge cut as commission for referral?
Despite the negative experience, the only positive thing I can say is they have a good online portal to upload the documents which comes in handy if you do not have a fax machine at home. This is where the 1 star is awarded.
Above review is based on personal experience and some others might have positive experience with them.

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17/10/19 - Response by Anonymous

To whom this may concern,

The quality of our service is extremely important to us and we always aim to keep our clients informed about the progress of their case every step of the way. Our client satisfaction surveys show that over 90% of our clients are very happy with the communications and progress updates regarding their case; rating us on average as 9.4 out of 10. If you would like to talk to us about the service you received please contact Tim Thompson on 01733 295606.

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Hegarty (Peterborough) Limited

Conveyancing/property

1 stars

15/09/19 - Reviewed by R k

AVOID THEM .Using them for conveyancing. I thought previous solicitors I used were bad but these people are worst. Non responsive, Impossible to contact even after 6 or 7 calls a day and leaving multiple voice messages. Doesn't answer any queries until you chase them up multiple times. delayed everything for no reason. Did not apply to the lender even after receiving all the contracts. Asked for more documents at the 12th hour when they had 4 weeks to request them prior to deadline. Cant comment of any other services they provide but for conveyancing AVOID THEM at all cost.

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25/09/19 - Response by LP

Yes, i concur with you and had the exact same experience using them. Wished i hadn't! Their conveyancing service is a disgrace. Can't comment on other services they provide as I did not use it.

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17/10/19 - Response by Hegarty Solicitors

To whom this may concern.

The quality of our service is extremely important to us and we always aim to keep our clients informed about the progress of their case every step of the way. Our client satisfaction surveys show that over 90% of our clients are very happy with the communications and progress updates regarding their case; rating us on average as 9.4 out of 10. If you would like to talk to us about the service you received please contact Tim Thompson on 01733 295606.

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Hegarty (Peterborough) Limited

General Legal advice

1 stars

16/07/19 - Reviewed by Anonymous

Terrible solicitors, dishonest, and are an embarrassment to the legal profession. A long standing Peterborough and Stamford business they're clearly surviving on past brand reputation because the personnel I encountered (Matthew Sidebottom, Joy Plummer) are diabolical. They dragged out a dispute for 2 years, racking up costs and not revealing to the client offers that were made to settle. They reel you in, and drag things out, to make maximum money out of you. Attitude of their solicitors stinks and some of their conduct is verging on criminal, and definitely contrary to SRA rules.


All-in-all avoid Hegarty's if you need legal services in the Peterborough area, I'm sure every other firm would be a better choice.

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09/08/19 - Response by Hegarty Solicitors

To whom this may concern,

Unfortunately, we cannot engage in conversation about the specifics of a case on a public forum as you were not our client. As a law firm we are open and honest about our fees and charges with our clients and we are regulated by the SRA. We only ever carry out work that is absolutely necessary and in the best interests of our clients.

Our client was extremely satisfied with the service we provided, as we obtained an excellent result. Further, over 95% of our other clients would recommend our services to friends and family.

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09/08/19 - Response by Hegarty Solicitors

To whom this may concern,

Unfortunately, we cannot engage in conversation about the specifics of a case on a public forum as you were not our client. As a law firm we are open and honest about our fees and charges with our clients and we are regulated by the SRA. We only ever carry out work that is absolutely necessary and in the best interests of our clients.

Our client was extremely satisfied with the service we provided, as we obtained an excellent result. Further, over 95% of our other clients would recommend our services to friends and family.

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Hegarty (Peterborough) Limited

Conveyancing/property

5 stars

03/05/19 - Reviewed by Peter James Willis

I would certainly recommend this practice to anyone who needed to sell their property and buy another.

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Hegarty (Peterborough) Limited

Commercial

1 stars

06/11/18 - Reviewed by William Bowles

Horrible experience.
Totally incompetent mistakes
Cost us many many thousands and much time lost.
Tried disputing the costly mistakes and they are now impeding my sale by holding the documents to ransom.
Will be reporting this firm to the law society.

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Hegarty (Peterborough) Limited

Conveyancing/property

1 stars

21/03/18 - Reviewed by Prakash

Very poor service from Mr Harry Smith. I have paid some searching fee and other fee . I ask him to return back he wasent bothering him for at list 2month so 2month letter he com bk to me saying that I got no balance so when I spoke to Taylor wimpe they say hegarty solicitors should return some of it so this is look like Taylor wimpe and hearty solicitors playing round . Everything went well by the end when house ready to move everything problems so very unfair

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Compiled from data from the Legal Ombudsman website

25/01/18

Outcome: Failure to advise
To pay compensation of a specified amount for loss suffered

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Compiled from data from the Legal Ombudsman website

25/01/18

Outcome: Failure to advise
To pay compensation of a specified amount for loss suffered

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Hegarty (Peterborough) Limited

General Legal advice

5 stars

29/12/17 - Reviewed by Vanessa Christie

I have been using Hegarty's for a number of years for various legal matters and have always received an excellent service. They have provided appropriate and sound advice, in a sensitive and accessible manner, at all times.
Greg Baker always makes complex law understandable to the lay person and I would definitely recommend him for any will and probate issues.
Richard Hegarty recently handled a property sale for me with great attention to detail within a short time frame. I had absolute confidence in him and I would certainly recommend him for any property issues.

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Hegarty (Peterborough) Limited

Divorce

5 stars

07/09/17 - Reviewed by Hannah Keely

Chris Brown is an approachable, knowledgeable solicitor.
My now ex-husband, the respondent was difficult and reluctant. Chris's calm, supportive perseverance led to a successful resolution.
I would not hesitate to recommend Chris to anyone seeking advice and support.

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Hegarty (Peterborough) Limited

Will and probate

5 stars

05/03/17 - Reviewed by Jeff B

Greg Baker, in the P`borough Office, handled the will and probate of my late mother-in-law with great sensitivity, and efficiency. My wife and I much appreciate his work and professionalism, and would not hesitate to use his services again in the future

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Hegarty (Peterborough) Limited

Conveyancing/property

1 stars

18/09/12 - Reviewed by Anonymous

Service reccommended by HSBC when taking out a mortgage. The transaction is not complete as I write, but I can already say with confidence that you must AVOID this practice unless you want poor service and appaling communication. Will complain to the law society when (if) my house purchase is sucessfully completed

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Hegarty (Peterborough) Limited

Family

5 stars

21/10/09 - Reviewed by J

Recommended

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