9 reviews (2/5) and information for Holley & Steer, Burnham-on-Sea

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2.5 stars average for Holley & Steer from 9 reviews  
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Accreditations

The Law Society Accredited - Criminal LitigationThe Law Society Accredited - Conveyancing Quality

How to find us

Tregunter, 1 Berrow Road, Burnham-on-Sea, Somerset, TA8 2ET


Facilities Office accepts Legal Aid

Languages spoken English 
Size of firm 4 solicitors


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Reviews

2.5 stars average for Holley & Steer from 9 reviews

Based on 9 review(s)

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Summary

5 stars   3
4 stars   0
3 stars   0
2 stars   0
1 stars   6

Legal services at this branch

  • Children
  • Commercial property
  • Conveyancing - residential
  • Family - general
  • Landlord and tenant - residential
  • Litigation - general
  • Personal injury
  • Private client - Probate
  • Private client - trusts
  • Private client - Wills


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Holley & Steer

Conveyancing/property

5 stars

23/02/21 - Reviewed by Becky

Very pleased with the service I received. My calls and emails were answered quickly and all questions and queries made were answered. Have used these solicitors a few times and never had any issues and will continue to use them in the future. A very efficient team

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Holley & Steer

Conveyancing/property

1 stars

20/01/21 - Reviewed by Anonymous

Absolute disgrace! The vendors whom we are trying to purchase from have instructed Holley and Steer. It took them 7 weeks after the sale was agreed to send us incomplete paperwork. For the last 6 months they have frequently not replied to our solicitor and have completed incorrect paperwork for the land registry. We have lost a lot of money in our solicitor fees, full structural survey and storage costs due to these clowns and now pulling out of the purchase of what would have been our dream home. Shame on you!

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Holley & Steer

General Legal advice

5 stars

01/12/20 - Reviewed by Maggie and Ann

Charges were very reasonable and the service and motivation from the whole team dealing with our sale and purchase was excellent. Cannot speak too highly if this firm...thank you guys.

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Holley & Steer

General Legal advice

1 stars

03/08/20 - Reviewed by Sally

Appalling service. Did not return calls, emails and generally very arrogant in their attitude in dealing with my mother's estate. It has been very upsetting. I would choose 0 stars but that is not an option.

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Holley & Steer

General Legal advice

5 stars

13/07/20 - Reviewed by Anonymous

great service

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Holley & Steer

Will and probate

1 stars

12/06/20 - Reviewed by P.Dally

Initial engagement after my Father's death was good, but then stopped after 3 months. Hooley & Steer are executors of my Fsther's estate and I have been waiting 6 months for them to answer so fairly basic questions. All emails and phones calls are ignored and not returned. Even the request for their complaints procedure which they are obliged to give us. The only email we have received was a potted history of their practice and an insight into their resourcing issues.

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18/06/20 - Response by Anonymous

P Dally - we have experienced exactly the same. It has now been 18 months since my mother passed. It is very tedious but also very upsetting as we would like closure and some basic answers to updates. There have also been some serious errors made by Holley and Steer showing their incompetence in managing estates.

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Holley & Steer

Will and probate

1 stars

02/05/20 - Reviewed by Andrew

What service? Total lack of professionalism, total refusal to communicate and an outstanding level of arrogance when questioned regarding performance and costs.
Just awful.......

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Holley & Steer

General Legal advice

1 stars

01/05/20 - Reviewed by Claire

Awful service. Never responds to calls, made a huge number of errors and charged us over £10k for being executors for my parent’s estate. . I would not recommend this firm for anyone considering making a will. Their incompetence, huge delays and lack of professionalism has added significant stress to my family at what was already such a difficult time.

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Holley & Steer

Conveyancing/property

1 stars

13/04/20 - Reviewed by Andy

The service and communication when selling my home was almost non existent. My calls and messages were never returned and I was never kept up to date with the process unless I complained to my Estate agent about it. Just really poor service.

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01/05/20 - Response by Anonymous

We experienced the same Andy. It was incredibly frustrating and very stressful. Especially given their fees were very steep.

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23/11/20 - Response by Anonymous#2

I experienced exactly the same. The ‘service’ was appalling and the attitude high handed and rude. They do not deserve to be in business. I recommend using another firm. Any firm other than H and S.

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