22 reviews (4/5) and information for Jacklyn Dawson, Newport

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4.0 stars average for Jacklyn Dawson from 22 reviews  
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Accreditations

The Law Society Accredited - Family Law AdvancedThe Law Society Accredited - Criminal LitigationLexcel Legal Practice Quality MarkSRAThe Law Society Accredited - Conveyancing Quality

How to find us

Equity Chambers, John Frost Square, Newport, Gwent, NP20 1PW

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Languages spoken English, French, Welsh 
Size of firm 10 solicitors


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Reviews

4.0 stars average for Jacklyn Dawson from 22 reviews

Based on 22 review(s)

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Summary

5 stars   13
4 stars   1
3 stars   0
2 stars   1
1 stars   7

Legal services at this branch

  • Agriculture
  • Commercial litigation
  • Commercial property
  • Company and commercial
  • Conveyancing - residential
  • Crime - general
  • Family - general
  • Insolvency and restructuring - business
  • Landlord and tenant - residential
  • Litigation - general
  • Neighbour disputes
  • Personal injury
  • Private client - Probate
  • Private client - trusts
  • Private client - Wills
  • Tax


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Jacklyn Dawson

Family

4 stars

18/11/24 - Reviewed by Anonymous

The service was very good although it took along time due to diffculty of my fromer parther they advised through out with family law ,advised me very step of the way..

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Jacklyn Dawson

Conveyancing/property

1 stars

02/09/24 - Reviewed by PALG

Massive data breach - watch out!
This law firm is currently sending out letters telling its customers that they had a security breach and lost a massive amount of customer personal information over a year ago in May 2023. According to Twitter (X) they lost 400gb of customer personal information.
Somewhat ironic that they say they're very sorry and doing everything they can, but take 15 months to tell those affected. If you check out the ICO guidance they're supposed to tell you as soon possible and ideally within 72 hours....

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Jacklyn Dawson

Conveyancing/property

1 stars

02/09/24 - Reviewed by PALG

Massive data breach - watch out!
This law firm is currently sending out letters telling its customers that they had a security breach and lost a massive amount of customer personal information over a year ago in May 2023. According to Twitter (X) they lost 400gb of customer personal information.
Somewhat ironic that they say they're very sorry and doing everything they can, but take 15 months to tell those affected. If you check out the ICO guidance they're supposed to tell you as soon possible and ideally within 72 hours....

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Jacklyn Dawson

Divorce

1 stars

10/05/23 - Reviewed by Mr G B

I can only speak from our experience. The service was woeful and the eventual bill was double the anticipated amount.
After contacting the company it was clear they were not interested in our grievence.
We then contacted one of the partners who was utterly contemptous of us and treated us as an adversary, bizzare, until the bill is settled we are still customers ?
We took the matter of terrible service and overcharging to the Legal Ombudsmen. Unsurprisingly they found in our favour ! We were awarded a substantial reduction of the bill !
Would much rather have received good service at a fair price in the first instance....Naturally we would not recommend this company !!

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21/08/23 - Response by Jacklyn Dawson Solicitors

We note your comments above. We tried on numerous occasions to communicate with you about your possible complaint but no information on the complaint was forthcoming from you. We are aware you dealt with a locum who no longer works for the firm.

We are sorry our service fell below our usually high standards and confirmed this to you at the time.

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Jacklyn Dawson

Divorce

5 stars

02/09/20 - Reviewed by James

I used Jacklyn Dawson for my divorce. I cannot speak highly enough of Carly Wilsher. Carly's guidance was superb throughout the whole process - from child arrangements to financial proceedings. Carly was extremely professional, firm and efficient. Her advice and support was first rate. She was always very understanding during a challenging time, and quickly accessible. As a result, I achieved great outcomes in all aspects of the divorce. I would highly recommend Carly Wilsher of Jacklyn Dawson

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Jacklyn Dawson

Divorce

5 stars

10/08/20 - Reviewed by Matt Periam

Very good, honest advice with great communication.

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Jacklyn Dawson

Divorce

5 stars

07/02/20 - Reviewed by SCH

I used Carly Wilsher of Jacklyn Dawson for my divorce. I found her to be experienced, understanding and approachable in what was a complicated
and frustrating divorce and financial settlement. She took on board my objectives/requirements in meetings, correspondence and through many Court Hearings with a final outcome that I am happy with and am now able to move on.
I would definately recommend her.

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Jacklyn Dawson

Divorce

5 stars

26/10/19 - Reviewed by KJD

Carly Wilsher supported me through a challenging divorce. Carly listened to me, and understood the outcome that I wanted from the divorce whilst giving legal guidance to help me make informed decisions.
I was charged an extremely fair rate and would have no hesitation in recommending Jacklyn Dawson solicitors.

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Jacklyn Dawson

Conveyancing/property

5 stars

26/01/19 - Reviewed by KJD

Lynsey, the Solictor at Jacklyn Dawson was fantastic in dealing with the purchase of my house. Purchasing a house is stressful, yet Lynsey and everyone at Jacklyn Dawson were professional, kept me in the picture as to what was happening and they were very thorough in ensuring that all stages of the purchase were dealt with properly. I felt confident that they were ensuring my best interests were at the heart of the whole process. The fees were extremely reasonable, and I would have no hesitation in recommending Jacklyn Dawson to anyone.

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Jacklyn Dawson

Conveyancing/property

5 stars

14/01/19 - Reviewed by Anonymous

Tim Russen was in charge of conveyancing on my purchase of a house and was very efficient and incredibly knowledgeable.
He in fact foresaw an issue which the seller's solicitors did not which would have left me without a mortgage and yet still liable to pay for a house or lose a deposit.
He was very prompt and sent email updates and phone calls when needed. Charged the same as the quotes from everyone else I had so for this service, would definitely recommend.

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Jacklyn Dawson

Family

5 stars

06/12/18 - Reviewed by T

Jacklyn Dawson solicitors were informative and comforting during a separation from my partner, and also very helpful during a difficult time when trying to obtain regular visitation with my daughter. I would thoroughly recommend them to anyone going through a similarly difficult time.

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Jacklyn Dawson

Conveyancing/property

5 stars

19/10/18 - Reviewed by Anonymous

I would highly recommend Jacklyn Dawson solicitors after first hand experience with them when buying our home. Very efficient and trustworthy.

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Jacklyn Dawson

Family

5 stars

04/10/18 - Reviewed by Anonymous

In dealing with my divorce, Jacklyn Dawson, and in particular Carly Wilshere were fantastic. Nothing was too much trouble and everything was dealt with both quickly and efficiently. Would highly recommend them for any family matters.

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Jacklyn Dawson

Family

5 stars

01/05/18 - Reviewed by Paul Hastings

I had to change solicitors due to my previous solicitors ill health. It was just before Christmas, and nobody was taking any new cases, especially "second hand ones."
The only one that would, was Carly Wilsher. She not only took on the case but helped me out massively, through a very stressful time. It was concluded fully today!!
Her letters to my ex wife's Solicitor were second to none, she didn't miss a beat in resolving my issues.
I would Highly recommend her to anyone which needs help with family law.
She was my Christmas Angel.

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Jacklyn Dawson

Conveyancing/property

1 stars

01/03/18 - Reviewed by Anonymous

Rude & arrogant took 5 months to complete & the searches came back clear, therefore you would believe that the remaining process would be quick & straightforward...not these incompetent people!! Avoid!

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19/10/18 - Response by Jacklyn Dawson Solicitors

We note you have left us a rating but with insufficient details in the review to assist us in responding to you. We value the feedback of our clients and therefore would appreciate you contacting us directly if you are dissatisfied with any service received so that we may discuss the matter further.

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Jacklyn Dawson

Family

5 stars

25/10/17 - Reviewed by Shaun tuckfield

Jacklyn Dawson Solicitors - Highly Recommended.

Can’t thank Carly Wilsher enough for her help and assistance in arranging my five year old son’s child care access order through the courts.

My previous Solicitor in my opinion was next to useless leaving me with only one credible option resulting in the early termination of our contract.

I urge all fathers who are seeking a child care access order to contact Jacklyn Dawson Solicitors and ask for Carly Wilsher.

I guarantee that you will not be disappointed.

My confidence in the UK legal justice system has been restored thanks to Carly, especially after receiving very negative and misleading reports from other third parties linked to the legal justice system.

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Jacklyn Dawson

Family

2 stars

09/10/17 - Reviewed by TB

Family advice from family law solicitor CW was lacking in several key areas - key details such as CAP and PD12B were not raised, details of C100 application and expected timeline glossed over, suggestion to self-represent with only partial knowledge - resulting in more complex situation needing remedy from better solicitors. Be wary.

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Jacklyn Dawson

Will and probate

1 stars

06/07/17 - Reviewed by Anonymous

An utterly appalling service from start to finish. Staff were condescending and unhelpful. My will which was a simple word document contained factual, spelling, and punctuation errors. Most concerning of all though it has taken 6 months to complete!!! Avoid at all costs!

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19/10/18 - Response by Jacklyn Dawson Solicitors

We regret that you feel our service on this occasion fell below our usual high standards. We value feedback from our clients and we understand the matter has been resolved with you directly. Your post suggests you remain dissatisfied and if this is indeed the case please contact us directly to resolve.

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Jacklyn Dawson

Will and probate

5 stars

31/05/17 - Reviewed by Margaret G

My husband and I have used this firm of Solicitors since the mid-60s. On each occasion of us needing guidance and legal support, the team have been exemplary.

As clients, we were at the heart of their endeavours. The close-knit team offered a seamless, supportive and worry-free service. Our solicitor didn't go the extra mile, he went a thousand miles more. We have always received a personal and tailormade solution to our needs and requirements, all the time demonstrating their care and compassion to our situation, enabling us to make the right decisions for us.

The worry, stress and anxiety at the time of someone's passing was shouldered by the team in manner which was dignified and respectful.

Probate is a unquantifiable timeline, with so many dependants. We have always found the firm to be forward thinking, anticipating future potential issues and making ready to immediately supply the solution.

I would 100% recommend this firm, from my own personal experience they have never let me down.

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Jacklyn Dawson

General Legal advice

5 stars

03/05/17 - Reviewed by KathH

Have used these solicitors a fair few times from wills to buying freeholds and conveyancing houses and have had nothing but great service and politeness at all times and that is from everyone we have dealt with.
My inlaws also used them and dealt with two different solicitors in the firm to the one we used and they also had great service.
You have to speak as you find and we have already recommended Jacklyn Dawson to another person who is using/has used them without complaint.

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Jacklyn Dawson

Will and probate

1 stars

17/03/17 - Reviewed by Anonymous

Do not get involved with this firm. It took them over 4 years to wind up my mother's estate and the stress of having to put up with such incompetence and delay just added to the upset of losing a loved one. We were told the work would probably take about 9 months to complete originally.The partner responsible for doing most of the work was arrogant and treated our family with contempt. I managed to get a small reduction in the bill after threatening them with the Ombudsman but I really would have preferred them to do the job properly and in a reasonable time. As it was, the bill was huge and way above what I'd expected.

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Jacklyn Dawson

Conveyancing/property

1 stars

04/01/17 - Reviewed by 265

never use this company , they are a rip off

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19/10/18 - Response by Jacklyn Dawson Solicitors

We note you have left us a rating but with no details in the review to assist us in responding to you. We value the feedback of our clients and therefore would appreciate you contacting us directly if you are dissatisfied with any service received so that we may discuss the matter further.

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