2 reviews (1/5) and information for Martin Shepherd Solicitors LLP, Enfield

21/11/23 - Reviewed by Anonymous

Awful company, rude, unhelpful and insensitive. I had to deal with them as an elderly family member had used them years ago and felt misguided loyalty to them and at her time of need they refused to come out and see her in a care home, even if we offered to pay and when asked to help on another difficult matters refused again to help unless they were paid. Avoid at all costs, would NEVER recommend.

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02/05/19 - Reviewed by Andy

The buyers of our property instructed them we had accepted the offer from Dec 2018. They only applied for local searches in April 2019 and even then took a month to get them back. They did nothing with the file for 4 months even though our solicitors had sent them initial documentation. Our buyers had to extend their mortgage offer as they were taking so long. Even knowing the urgency, when they received the searches back they took over 24hrs to raise any enquiries on them. Our solicitor responded first thing on the Friday morning but heard nothing back only to find out the week after their solicitor (Christina Petrou) had gone on holiday for a week but didn't even inform her clients. On top of that there was nobody in the entire firm that was able to take over the file in her absence which has now caused even further delays and we are at risk of losing our purchase due to her incompetence and unprofessionalism. How come someone not even have the common curtesy to inform their clients or anyone involved in the mater that they will be away knowing the amount of delays they have already caused and the urgency of the matter. Totally unprofessional and rude. Will never work with this firm again, absolutely ridiculous.

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