2 reviews (1/5) and information for Mortons Law Limited, Seaham

24/11/20 - Reviewed by Timothy Hugh Whitehouse

Mortons were an absolute nightmare, they gave me inaccurate information at the time of purchase that had vastly expensive repercussions. The solicitor responsible went on Garden leave and subsequently left the company however Mortons at all stages attempted to deny responsibility for numerous mistakes they made. They forgot to pay the stamp duty and I got a bill from HMRC, they wrongly submitted papers to the land registry such that the registration was rejected and I only got the vital papers relating to my house sale in June 2020 after a 2018 purchase. They even managed to send all the papers to the old address that I had in 2018, it didn’t dawn on them that I bought the house to live in, despite it being obvious. I raised a complaint and the solicitor responsible for complaint handling simply attacked me, lied, invented his own false interpretation of things that didn’t happen, he refused to face facts of even read or understand the case. They were cheap however as far as I am concerned utterly unprofessional.
I have never encountered such a poor firm totally lacking any accountability, responsibility and not a care in the world for their customers who are clearly an inconvenience to them. I am now pursuing a case through the Ombudsman as I feel it important that they accept responsibility for their shortcomings.

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11/04/18 - Reviewed by Anonymous

If there were an option of zero star, I will choose that.
Note this is not my first time to use conveyancing service. The conveyancing service I received from Morton is bad, in fact the worst. The whole process took 6 months without justification. After instruction, they rarely contacted me, and everytime I called, it sounded as if they want to avoid the phone call if they can. You wait and wait and wait and wait, and they give you everything in one go at the very end and tell you like 'this is all yours, tell me if you have any problem'.
The charge was competitive, but only 20 or 30 pounds less compared to many other solicitors. I will definitely recommend to AVOID.

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