2 reviews (3/5) and information for Pengillys (Weymouth), Weymouth

30/06/23 - Reviewed by Anonymous

In my opinion solicitors should write the truth, especially partners. At Pengillys Mr Guppy, the senior partner, and Mr Watson, the complaints partner, did not do this. Both are no longer in post. Mrs Foot replaced Mr Watson as complaints partner and had trouble with the truth too. In awarding significant compensation, the Legal Ombudsman wrote: “I felt the firm’s service was unreasonable because their explanations in the complaint responses have changed multiple times”. Pengillys do not apologise.

Some people report good experience on conveyancing but that was not what I saw. In awarding significant compensation against Pengillys, the Legal Ombudsman wrote: “Overall, there have clearly been delays and a lack of proactivity from the firm throughout and that this does amount to unreasonable service”. Pengillys do not apologise.

Pengillys break the law with respect to data protection and send out the personal and financial information of one of their clients to me when I am not even a client of the firm. It should be the first rule of solicitors that they respect client confidentiality. They also co-mingle client files and send the file out in that state.

For all these reasons, I cannot recommend them. They do not acknowledge they have done anything wrong, which is why it had to go to the Legal Ombudsman for a decision.

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15/08/09 - Reviewed by Ken chant

i have mr Rigler as my solicitor in a family matter and what a great bloke he is he knows what hes doing and all round a great bloke and would like to say that if anyone needs family help with children then hes your man to help you

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